AWFUL. I prepaid for laser hair removal... they closed the shop to renovate. However, I have been…read moreunable to get in contact with anyone. A month ago someone finally reached out to me, offered a refund. Couldn't figure out the amount due to me for whatever reason. Said they would call me back... one more later I still do not have a refund or services I paid for. Stay away from this place.

Extremely Disappointed - Poor Service, Lack of Accountability, and Questionable Practices…read moreI'm not usually one to leave negative reviews, but I feel compelled to share my recent experience with Arrive Med Spa. I've been receiving Botox for years and typically need only 30-35 units for my face (forehead, eyes, etc.). I had 79 units banked at Arrive, and because they're closing for renovations in December, I was strongly encouraged to use all remaining units in one visit -- even though I expressed that I never need that much. Trusting their expertise, I went along with their recommendation. To my disappointment, all 79 units were injected, yet entire areas were completely missed, including the right side of my forehead and part of the left. The result was lopsided and underwhelming -- I still had visible forehead movement, which should not have been the case with that dosage. When I returned to have their mistake corrected, I was told I had to pay for half of the additional units needed to fix it. I ended up paying nearly $1,000 total -- for something that usually costs me $300-$400 -- and still had to cover part of the correction for an error I did not cause. I pleaded my case to Jackie, hoping for some accountability, but she wasn't convinced they had done anything wrong. I was told management reviewed it and stood by the decision that I should still pay for part of the follow-up. What's more concerning is that, unlike most reputable med spas, Arrive rarely shows you the product being used before injection. You never see the vial or how it's being prepared. At other places I've been, they always show the Botox label and draw it up in front of you -- a simple but important step that builds trust. At Arrive, that transparency is missing, and it left me wondering whether I even received authentic Botox. I trusted this business with my care and feel completely let down -- not just by the poor administration of the Botox, but by the lack of transparency and unwillingness to take responsibility for a clear mistake. I deeply regret pre-purchasing units, and I highly doubt I will return. I wouldn't recommend this place based on my experience. Be cautious. Ask to see the product. Question recommendations that deviate from your norm. And don't assume that pre-purchasing units guarantees a good experience -- in my case, it cost me more in money, trust, and time.

I had such a wonderful experience! Jassi gave me an amazing facial--she was knowledgeable, gentle,…read moreand made me feel completely relaxed throughout the treatment. My skin felt refreshed, hydrated, and glowing afterward. I also purchased Skin by Dr. Simran Sethi skincare products, and I've been so impressed with them. The products are high quality, feel great on my skin, and I've really been loving the results. I highly recommend both the facial with Jassi and the skincare line. I'll definitely be coming back!

I have been coming to RenewMD for a while. I absolutely love the girls! They're so well versed in…read morewhat they do and are super sweet on top of that! I get monthly facials with Syenna, and she's so amazing! I highly recommend her. I get so many compliments on my skin now, and I always feeling so refreshed!

This has been my go to place for the last few years! Yan and her staff are great. I've come here…read morefor Botox, IPL laser treatments, facials and I also get my lashes done with Christy (who is phenomenal and specializes in Asian lash styles) I always get results in very happy with. Highly recommend!

I had a great experience at The Space Aesthetics for sculptra and Botox treatments. The providers…read morewerevery professional, knowledgeable, and took the time to explain everything clearly before starting. The results look very natural which is exactly what I wanted!!! Highly recommend The Space Aesthetics if you are looking for safe, personalized aesthetic treatments. I will definitely be coming back!

Grateful for radiant med spa & the staff, who are always incredibly kind! I've been going here for…read morea few months for pico & chemical peel treatments, the staff is incredibly knowledgeable, friendly, and understanding of what my problem areas and goals are. The spa itself is beautiful, which is a definite added plus. Will be coming back :)

Lovely staff and a big shout out to Tania- she's the sweetest! Everyone is welcoming and kindly…read moreaddressed all questions and concerns. The ambiance is calm and relaxing...I actually fell asleep during a few sessions. So glad I came here! Highly recommend!

This was my first time getting a Hydrafacial, but not my first time getting a facial. I try to get…read morethem every few months, but always dread the manual extractions required during traditional facials. In addition, I take skin care seriously, especially due to skin sensitivities which could lead to terrible and embarrassing eczema, so I never jump into anything new, without excessive research. The nurse at Dermaglow Med Spa was really informative and talked me through the experience. After our consultation, I felt comfortable and fully trusted her with my skin. The Hydrafacial has truly transformed the way I think of facials. It was gentle, non-irritating, but truly got the job done. I even got to see all the white heads and dead skin that once sat on my face. My skin felt smooth, hydrated, and refreshed for days. I finally found my go to facial and my go to spot. I can't wait for my next appointment.

Absolutely love coming here. I travel all the way from Morgan Hill. She is so gentle & I always…read morehave the best results.

I have been coming to Medical Aesthetics of Menlo Park for years. I first came for laser hair…read moreremoval which I highly recommend - it's very effective and painless. Why did I ever wax?? A few years ago I added Botox. Dr G was my first experience with Botox and she's wonderful. In the beginning she listened closely to what I wanted (to remove the ever deepening line between my eye brows) and she explained that to get a natural look involves considering how all the muscles move together. She tried different injection locations, asked how I liked it at my next visit, and adjusted based on my feedback. Now, when I come in she ensures I want the same constellation of injections and works off her recorded "map" of my face. Dr G is very good at Botox! The results are wonderful and she always reminds me of how to care for it (for example, no exercise that raises my heart beat for 24 hours). Dr G is also wonderful with patients. She's friendly, calm, patient, professional and very gentle with the injections. There's been no bruising. Her goal is to ensure you're satisfied and happy. So grateful for the wonderful service at Medical Aesthetics. It's always clean, safe, and I get amazing results! Cannot recommend enough!!

Dr G is absolutely fantastic. She took years off my appearance in just two sessions. Her technique…read moreis so much less painful than other medical aesthetic providers I have seen in the past. Zero post injection bruising. Incredible results that look so natural. She is truly an artist and I am beyond impressed.

The staff at Laser Away are always welcoming and helpful…read more Last week I was early to my appointment so I waited on a bench 1/2 block away. When it was time for my appointment I stood up and accidentally left my wallet on the bench. I went to my appt, went home and realized I left my wallet somewhere! I called and asked the very helpful and sweet FD staff to check the bench for me. They called me back and said they found my wallet!! I was so thankful! They went above and beyond for me! I'm so grateful for their help in my crisis. Thank you so much!!

Canceled appointment + no one answers the phone + next opening in October…read moreI had an appointment at LaserAway in Fremont on Saturday, August 15. They canceled it. I called on the 15th and again on the 16th and no one picked up either day. I had to keep calling back just to get someone on the line so I could even try to reschedule. When I finally got through they basically just said sorry and that there are no appointments available until October. Poor communication and scheduling. Very frustrating experience.

I've been meaning to write this review for a long time because Shereen truly deserves every bit of…read morerecognition she gets. She is the best nurse esthetician I've ever been to, and that is saying a lot! She is hands down the only person I trust with my face, and that trust has absolutely been earned through years of consistently exceptional work. Shereen truly listens to your concerns, carefully evaluates your skin, and creates a treatment plan that's tailored specifically to you. She never takes a one-size-fits-all approach, and you can tell she genuinely cares about helping you achieve healthy, beautiful skin. Since seeing her, my skin has become clearer, more radiant, and more balanced. People regularly comment on how healthy it looks, and I owe so much of that to her expertise, consistency, and attention to detail. She's also just a wonderful person, kind, patient, professional, and incredibly knowledgeable. Every appointment feels calm, relaxing, and never rushed. It's very clear that she genuinely cares about both her work and her clients. If you're looking for an amazing nurse esthetician, Shereen is your best bet. I recommend her wholeheartedly and honestly can't imagine trusting anyone else with my face.

Shereen have magic hand handss! I got lip filler, cheek and smile line filler, and also tried…read moresalmon sperm microneedling which helps for boost collagen production, smoothe fine lines and acne scars, my skin has never looked or felt better. My lips are naturally plump without being overdone, my cheeks have a beautiful lift, and my smile lines are so much softer now. The salmon sperm microneedling gave my skin such a fresh, glowing, youthful look ,my texture and tone improved so much in just a sessions Everything was done professionally, with great care and minimal discomfort. I feel more confident, radiant, and refreshed, highly recommend it to anyone who wants subtle but noticeable enhancement and glowing skin!

I really recommend Marian the aesthetician at Refine Anti Aging if you're looking for a detailed…read moreand soothing buccal (intra-oral) massage to relieve facial tension and mouth muscle tension. This is a service that can be hard to find and takes skill and sensitivity to do well, and the way that Marian does it is very effective. I have had three now and I feel like I got great results. Thanks Marian!

I've been seeing Marian for deep pore cleansing facial and Yumi lash lift and highly recommend! The…read morefacial left me feeling totally renewed and glowing. I suffer from tiny clogged pores which can sometimes leave my T-zone feeling a little rough. Marian used some 'magical' gadgets to vibrate and loosen build up, followed by wonderful masks to unclog pores. She even had time for a deeply restorative facial massage (after some additional manual extractions which she kindly added in). The lash lift was the icing on the cake - she did such an amazing job giving me a really natural but enhanced lash curl. Like extensions but SO much better and more natural looking, but with fabulous length and definition. Marian's space is so inviting and her energy is fantastic for encouraging relaxation and self care. Highly recommend!

I just had a 60 minute facial. Is my second time here and it's always a great experience. The…read moreperson who did my facial was very gentle very kind and easy to talk to. She did a facial scrub first and then did a steam to open my pores. She didn't did a facial massage and shoulder body massage as well. And then she put on a face mask. I think I fell asleep and dozed off a few times. Place was very relaxing. I would definitely go again.

Just finished my most recent facial and foot massage/hot wax treatment. The facial also includes…read morean upper body massage as well as a face and scalp massage. I added on additional treatments to keep my skin healthy. Her package deals are worth it and the entire service can last about 3 hours.