Legacy Plumbing has been our go-to provider for years now…read more This wee, we contacted Legacy when it appeared that our water pressure had suddenly increased. At the same time, possibly as a result, we suddenly had a leaking toilet. Corey and Tony responded. Our water pressure psi was 90, far too high. Corey replaced the valve regulating pressure, bringing it down to 60 psi, while Tony fixed the leaking toilet. They did a great job, and I would recommend Legacy Plumbing to anyone needing service at a reasonable price. Joe W., Cary

I have called on Legacy Plumbing since the beginning, starting with Jamie, and I wholeheartedly…read morerecommend them. Water heater replacement (discussed tankless vs. tank type), new faucet installation, middle-aged faucet repair, exterior water spigot repair, repair of amateur-installed supply lines (leading, and not up to code), analysis of mystery shower drips, locating water shutoff - for all that and more. They are on time, make sure not to leave tracks or repair mess, don't upsell, and answer questions honestly. Most recently, Corey has been great. When you want something done right, call them. (I have tried the youtube/google method - it's not worth all that time when I have to call the experts anyway!)

We had a toilet that decided to fail. When I say it failed, it did so dramatically and…read morespectacularly. To be seated in one's downstairs working on a Sunday and think that someone was upstairs showering, only to find that a toilet, without even being flushed, decided to fail and pour water through the downstairs ceiling, lights and air vents, well, let's just say, it was a hair raising Sunday. After screaming, turning off the water, and emptying an entire linen closet of towels to manage the flood, I picked up the phone and went down the list on google to find help. Admittedly, Jordan's plumbing was the first I called, but when I got a voicemail, I continued down the list. On my next call, and after speaking with a gentleman about the issue (who I maintain I had awakened from sleep), I was not satisfied. He also stated, "it would be tomorrow" before they could come out, but at that point, I had three huge yellow (fish aquarium) buckets collecting water below, watching my ceiling in such decline, and was looking for immediate help. Shortly after the gentleman and I hung up the phone, the SWEETEST lady called me back. She was in transit to church, but after being able to return a missed call, she wanted to make sure I knew that they could assist me. Her name was Rita, and she quite frankly is what initially sold me on utilizing this company. She did absolutely everything she could to calm me, reassure me, and while they could not make it to me on Sunday at a time me and Mr Jordan were mutually available, she made sure I felt confident that they could get the job done. I felt, and communicated to her, that I believed in Divine intervention, and I just knew they were the right company. In fact, so much so, I would cancel the previous work order from the first company. Today, even more promptly than I expected, I was greeted at my front door by one of the NICEST technicians, Demarkus. Let me tell you, from the moment he entered, until the moment he left, I actually felt assured that this was the right person to assist with the job at hand. The lady of the house also agreed. Demarkus assessed the situation, found what he believed to be the issue, and then made recommendations for repair while answering 10000 questions from said, lady of the house, and whom uses said possessed bathroom toilet. We agreed to move forward with the work from Jordan Plumbing even though said lady of the house can fix anything, including cars. We did so for several reasons, one being that we ensured we had the appropriate documentation for homeowners, the other being, and mostly because the service was so dang good! I know this was a long post, but sometimes understanding the full story, others can appreciate the level of services offered. Most importantly, the work that we had done was reasonably priced, even though I thought my eyes would flood like the ceiling the day before from cost of draining my wallet like that toilet drained the day before. While no one wants to pay for things like this, I am grateful that at the very least, the service alone was worth the price to pay to repair. SERVICE IS SO IMPORTANT! THE MOST IMPORTANT! They excelled on every level for service. I recommend that if you have something go wrong in your home, or you need any plumbing assistance that you contact Jordan Plumbing and Maintenance. Seriously, you will not be disappointed in the level of care they take in assuring you get through the crises. If you are anyone at Jordan Plumbing, and reading this - THANK YOU!

Another great job by Jordan. I had a toilet that was leaking, cutoff and float not working. Brian…read moreand Khalid came out the next day after I called. They repaired the toilet and got a brand new cutoff valve. I'm impressed with their work ethic and reliability. I will continue to use Jordan for any plumbing issues.

Great service! Andy came out and diagnosed our problem and fixed the issue. Polite and efficient,…read moreno nonsense with great customer service. Highly recommend. Thank you.

Very disappointed - was quoted between $1200-1500 for new hot water heater. After install was given…read morebill for $2200. Never once mentioned it would cost more. No one was available to talk to us at office until next day. Instead of trying to work with us they told us if we didn't want it they would come pick it up. Very unprofessional. No one deserves to be treated this way. Complete bait & switch. I called around today and spoke with multiple plumbing companies who told us it should have been $1500-1600 max. Do not recommend - feeling screwed over!

We have had a running toilet for several months now, and we finally got around to calling a…read moreplumber. My husband called and explained the problem to the dispatcher and she told him she would put a plumber on the phone so he could walk us through the problem and potentially help us fix it without them having to come out (our problem was a common one). The plumber walked my husband through everything and let him know the solution, and we chose to have him come and fix it for us to make sure it was done correctly. However, a more handy person could have done this themselves. I think that is an excellent show of customer service! They called 20 minutes before arriving just as they said they would. The plumber (Brandon I think) confirmed the problem and fixed it within 20 minutes. The cost was exactly what we were quoted. There was no mess left behind. The toilet has run perfectly since.

I've used them a few times. They are excellent in service and really seem to care about the…read morecustomer. Something unique these days!

Jayk's has been a god-send whenever we've had a plumbing issue we couldn't solve. They're prompt,…read moreresponsive, and fairly priced. Definitely worth a call if you need help.

Unfortunately this is the second time I have communicated with them, have messages that the repair…read morewas scheduled for between 8-9 am and when I followed up was told both times that he forgot to put me on the schedule. The last time offered a "early afternoon" appointment. When I asked for a more specific time, I did not receive a response.

Quality of work impressive. Time spent on repairs reasonable. Tech was very knowledgeable and very…read moreefficient.

I had a late-night water leak, cold weather, potential disaster New Year's Eve and the dispatcher…read more(Luis?) had someone out to the condo within 1 1/2 hours. Very customer-service oriented. Andrew did a superb job, even checked the downstairs and did not overcharge. It appears Unlimited Plumbing is full-service HVAC, so that is convenient, too. I could not be more pleased.

Excellent work, honest, fair pricing, and professional. What more can you ask for? Not only did he…read morerepair my issue. He even showed and told me how to avoid it in the future.

Even if you have a regular plumber give this one a call next time you need one. He fit me in and on…read morea holiday weekend. I saw a review on next door and a friend pulled up the same name as a 5 star so in desperation because my regular (Cary plumbing is booked too far out) . He is Amazing, Fast, Honest plumber and I felt totally safe with him coming to work without asking someone else to be around. Price was more than fair, a bargain really. highly recommend.

This company is a big scam. They did work which failed…read moreinspection twice and they are not reachable at all and do not respond to the request for repair after filed inspections. Never work with kind of company which have no credibility.

The Raleigh Plumbing Department helped us get ready to sell our house when we were moving from…read moreRaleigh to VA! We had a various plumbing issues... lots of water pressure problems. They came by addressed everything in a quick and professional manner! 6/6 for sure!