Great service! Andy came out and diagnosed our problem and fixed the issue. Polite and efficient, no nonsense with great customer service. Highly recommend. Thank you. read more

Very disappointed - was quoted between $1200-1500 for new hot water heater. After install was given bill for $2200. Never once mentioned it would cost more. No one was available to talk to us at office until next day. Instead of trying to work with us they told us if we didn't want it they would come pick it up. Very unprofessional. No one deserves to be treated this way. Complete bait & switch. I called around today and spoke with multiple plumbing companies who told us it should have been $1500-1600 max. Do not recommend - feeling screwed over! read more

I live in a new construction neighborhood and Cecil Davis is our point of contact in case of issues. I have called dozens of times to get updates on when someone might come out and fix a water leak and am told by the receptionist "I'll let the boss know". I have contacted them multiple times for an issue at my meter and water running down the street. This most recent time it was found that it was on the Town of Apex side of the meter, but they still have not informed me of this! I found out from my builder two days after it was looked at and hundreds of gallons of water have run down the street at my expense. Do not use this Plumber if you like to know what is happening! This is your warning. read more

We first found Cecil Davis Plumbing when our hot water tank died and we called our Home Warranty company (this is my 4th house I owned where the hot water tank died in the first year). The first 2 plumbers never showed up and when we called CD, they were able to come out the next day. My wife liked their responsiveness and said the plumber was nice. Fast forward to a year later and we wanted to replace a toilet, a kitchen sink and add an outside spigot for a hose. We emailed CD for an estimate with and without them supplying the parts. They responded the next day and when we said we were ready, scheduled us within the same week. The office lady was very courteous and even told us to download a coupon from their website for 10% off labor! The plumber showed up on time, answered all our questions and even finished the job ahead of schedule. We even had to have him install an unexpected new disposal since when he went under the sink he found it to be corroded and leaking (4th house and 4th new disposal too). What else could you want? I'll be making CD my regular go- to plumber. read more

I had a plumbing emergency. I rent and management company called in Cecil Davis plumbing. I intially spoke with Cindy who was very kind and understood my frustration with not only the problem but lack of assistance from maintenance. The plumber came out on a Friday evening around 7 and was very helpful he even helped to mop water, as well as was kind enough to check on my neighbor to be sure they weren't getting water coming through wall. After being flexible around my schedule and replacing my hot water heater the following weekend I had another water leak issue. As usual my maintenence person didn't come check issue but called plumber. A different plumber came out on a Saturday and found that the issue was water gushing from air conditioning unit. He to was very nice and called to update maintenence since no one was returning call to give me update. I can't thank them all enough and hope this review will help you choose not only a knowledgeable crew but caring as well. read more

My business is one that requires a lot of Plumbing Service. We have been using Cecil Davis Plumbing for several months. They have exceeded my expectations on every job I have sent to them. They are timely in their responses and we have had no complaints about the quality of their work. I look forward to a long and mutually beneficial relationship with this company. read more

To prepare our home for listing to sell, we decided to update all of the plumbing fixtures as well as have a couple of small repairs done. Our realtor recommended Cecil Davis Plumbing. My first telephone call to identify my need was met with a very polite, but busy woman who took my contact info with the promise to have a scheduler call me asap. Within an hour I had a telephone call from that scheduler, Donna, who not only made the schedule but did everything in her power to help me make choices on faucets to choose that would be up-to-date as well as affordable! The day of installation, I had many other workmen in the house to knock everything out at once - electrician; carpet cleaning; and window inspector ... the plumber showed up right on time and with the once around introduction to our home, needed no more hand-holding! He was pleasant, efficient, and extremely thorough! Having used other plumbers over the years for minor repairs, I can honestly say I would not call any other company from now on! They did what they said they would do; checked for other problems or concerns; and cost exactly what they said it would! These folks were AWESOME! read more

Found through Yelp. Got through on the phone on the first try (the first company I called never did answer voicemail I left) and spoke with a wonderful lady named Donna, who not only knew what my problem likely was, but also the parts it would take to fix it and the cost of each individual part (I had asked about probable cost of the job), and pointed me to a 10% off coupon. She got me an appointment sooner than expected, and "Harry" called more than an hour before the promised time! He replaced a leaking faucet, tightened up the cut-off valves and had time to adjust a toilet tank valve within his one-hour visit. Very impressed. Will do business with this company again (and recommend). read more

A leak developed in a pipe joint adjacent to the one they fixed. They came back out, but said they weren't responsible, it was just poor original installation. They did give me a 10% discount on the labor for the new leak. But now I'm seeing that I have a very slow leak in the joint adjacent to the second replaced joint. It's so slow I'm not going to bother with it for now. But I'm going to have a try a new plumber in the future. I have no doubt that my plastic pipes are cheap and crappy. But I do doubt that they are cheaper or crappier than the typical spec house. I need a plumber who can work with the pipes I have, not the ones I wish I had. Plumbers, I'd suggest maybe strapping or clamping the pipes you are working on to something heavy, to minimize the torque on adjacent joints. I'll also note that the original burst pipe was a hot water pipe, close to the outlet of the water heater they installed, but that may truly be pure coincidence. read more