Corine helped my grandmothers passing be peaceful. I am so grateful for that it's all we could have asked for. Thank you

This staff was simply outstanding. They were knowledgeable, professional, efficient, responsive, all the while being compassionate. During such a difficult time for our family and the decision to bring in hospice care, they addressed all of our questions and concerns. Thank you to the team that helped my father-in-law during his transition, you made a huge difference. read more

The staff at Vitas were such a huge comfort at a very difficult time. The compassionate care that Corinne, Sarah, Kathy and Juan provided to our mother and us made this time much more comfortable. read more

Everything went well. They were caring and compassionate. Vitas took over the hospice care for my husband at St. John's after a horrendous experience with City Wide Hospice in Ventura County. read more

The care by the actual visiting nurses is wonderful. However, they are the only people in the company that give a damn. Trying to get needed supplies is like pulling teeth. The Nurse managers have learned how to apologize and lie, but will not fix anything. The internal communications within the company are virtually non-existent. They have been providing care for my wife for five months and still can' t get things right. If it were not for the actual visiting nurses, we would be out of luck read more

My mom has been with Vitas for almost 3 years I have never met so many amazing people who kept my mom going and help me get through some very tough times today my mom passed and they were here for us just as if she was still here. I would definitely say all of you just went above and beyond all my mom's needs and actually for me and my sister too. Our team consistent of Ryann, Mariela, Suenette, Stacia, & Corinne, their were a few others we only saw once, but each and every one of them seem like we were their only patient the way they took such good care of us and our mom and all of our needs we feel that because of them we had our mom a little longer than we expected and I want to send out a huge thank you to each and every one of them and let them know that they made our lives in this very hard time very easy for us to get through... read more

I would like to say huge thank you to Vitas. Nothing prepares you for situations like this. Yet, you made this ultra tough time easier. When we needed information, you sent it. When we needed advice, you gave it. At all times you treated us with dignity, understanding and genuine care. Jamie- Admission RN Stacia - RN Case Manager Corinne- LVN Mariela- Social Worker THANK YOU!!! read more

Chaplain Juan provided incredible support while my wife Kathy was in the hospital passing away. Chaplain Juan prayed with me and was very helpful in ensuring that my wife was able to stay in Hospice in the hospital. In the middle of my wife passing the hospital was talking that I would have to find a board and care or SNF facility to move my wife to... it was a big relief when she was accepted into in hospital Hospice and got on to comfort care so she was no longer in pain. Chaplain Juan reached out to me and provided grief counseling last night that was very helpful to me. It takes special people to work in Hospice and Chaplain Juan and the other I met from Vitas Hospice are those special people. God Bless Chaplain Juan and the great people at Vitas Hospice. DC read more

If I could rate this company 0 stars I would.. during a time where my family was vulnerable and dealing with my dying grandmother they took advantage of us . As a little background story, my grandma had stage 4 pancreatic cancer , she used vitas for the last 2 weeks of her life 24/7 . She was non Coherent and left alone with them during late hours of the night as we trusted vitas to be left alone with her. Upon their departure, once we cleaned out her room we noticed MULTIPLE items missing . Ex. Her wedding ring , savings coin jar, and quite a few other things . I am very disappointed to write this review because the service we received from select ladies was great . If you have to used this service please get cameras , don't let them keep the door closed , remove valuables from the patients room, and just keep your eyes peeled . This was our first ever experience with hospice and I just want others to be aware and not let another family get taken advantage of . read more

My father was recently hospitalized and then referred to a skilled nursing facility. Less than 3 weeks in, he developed pneumonia and was referred to hospice care. Both the attending physician and the RN on duty immediately recommended Vita's. They were incredible. Their doctor, nurse and clergy all visited my father immediately after the referral. Round the clock nursing was provided and his pain was managed so he was comfortable, yet still alert. Vita's services perfectly complemented the care Dad was receiving from the staff at Thousand Oaks Healthcare. Dad passed peacefully in his sleep and the hospice nurse called me immediately as I had requested. We were given our opportunity to visit Dad and say our goodbyes. I have nothing but thanks and praise for the personnel from Vita's and would highly recommend them should you need hospice care for a loved one. read more

My family chose Vitas on a recommendation from a good friend. They helped navigate us through one of the most difficult times of our lives. They took great care of my mom, and helped us honor her last wishes. Everyone was so supportive. We probably weren't the easiest family to deal with so... Thank you Vitas read more

We were recommended to Vitas by City of Hope hospital for my husband's cousin who was in stage 4 cancer that had spread into multiple organs and his bones. Patti came out on Friday, the day we called. I wanted time to check out Vitas but as it happened David started going down very quickly. I called on Saturday and was told we could enroll him on Sunday. On Sunday, Juliane came to the house and in no time had new stronger meds ordered for same day delivery and a hospital bed and all the other appliance items we needed (on Sunday at 4:30pm). By 9:30 that night David was resting in a comfortable bed and new liquid pain medication and we all felt very happy with our decision to go with Vitas. Juliane was excellent. On Monday, Jason the LVN came by and helped me a lot especially with what meds to give when and how. He was also a great emotional help. I talked to the social worker, Yalda too. Later that night David still hadn't urinated and was very cold and clammy and I was worried so I called the 24/7 number and talked to nurse Paul, who walked me thru checking on him and then sent out a nurse. He offered to help me in any way I needed since he had already ordered a nurse to come to the house. He was awesome. By the time she got to us (about 45 minutes) David had finally urinated and was more alert and mobile so we didn't have a catheter put in. On Tuesday Edgar came out and bathed and shaved David and showed me how to move David. Thank you Edgar. Yalda also came by and gave us the UCLA Donate Body information. David was very clear that this is what he wanted done. Without Yalda I would not have been able to do this as you have to have the person accepted into the program before they pass away. Later that day the case RN, Jan came out. Jan noticed he was starting to have involuntary jerky arm movements and facilitated another med that helped a lot. On Wednesday, Dr. Peter Aline came by and answered all my questions. He was very nice and caring. And informative. I also talked to the Chaplin who gave me advice on where we could donate David's library of books (The Last Book Store) and made herself available to us for whatever counseling we needed or might need in the coming months. David passed away early Thursday morning. I called the 24/7 number and they sent out an on-call nurse as soon as possible who pronounced him dead at 5am. She then called UCLA to come and retrieve David's body. It was all done with much reverence. All these people were wonderful in a very difficult time. Caring and respectful. Thank you Team 972 and everyone at Vitas Camarillo. read more

We cannot thank Vitas enough for the wonderful care they provided for our terminally ill sister. They made sure that her passing was peaceful and without pain. We do want to thank Michael for all of his support, kindness and help. We would also like to thank Barbara for her excellent advice. Chaplain Diaz was so kind and provided spiritual assistance for all of us in the family. Thank you all so much. They helped all of us get through my sister's transition with love and support. read more

Chaplain Jay was incredible. Can't say enough good things about him. The majority of the staff was very helpful and efficient, and the grief counseling was good. Working at hospice is not an easy job. That needs to be said. However, so does what follows. Two key things that were not good at all. One, the nurse assigned to us seemed rather icy. She said she went through the same experience with her mother, so I had hoped she would be a good person to walk with us on this painful journey. She told me that my mother needed to be in a nursing home vs. assisted living in an extremely accusative, nasty way. When you are scrambling to do the best you can for someone with limited funds and ability and are exhausted from caring for them plus emotionally crushed by their suffering/eventual demise, there's nothing worse than having someone criticize you like you're derelict. Granted, my mother's condition worsened very quickly, but she didn't want to be in the nursing home because she wanted me with her whenever possible and the nursing homes didn't allow that - only visiting hours. Assisted living happily accommodated us - anything that gave her comfort. She did better and needed less pain meds when I was there, from what the assisted living center staff told me, so I made sure I was there 15 hours/day at least. Having Vitas' nurse make me feel like I was a lousy caretaker to my mother by not putting her in a nursing home (I'd looked at these extensively and reviewed with my mother before settling on the assisted living arrangement) was NOT okay. From the reviews I heard of the nursing homes, I doubt she would've had better care there. The team she had at the assisted living facility adored her and treated her like their grandmother. I was already emotionally torn to shreds over losing my mother and having that nurse slam me like that at such a crucial time and hinting that I wasn't ensuring she got optimal care was like a gunshot to the heart considering I'd spent the past two years dedicating myself to her care and about 16 years to her well-being overall. Hospices should know most families have already given their all in support of their terminally ill loved one, not assume otherwise. Part of the hospice nurse's reason was a nurse is on duty 24 hours at nursing homes. But the center where I had her also had nurses on duty the majority of the time. If the hospice nurse had stuck with the pain meds that were working for my mother vs. changing them to what we told her didn't work despite us telling her not to, then we probably wouldn't have run into any problems with regulating her pain. I believe SHE was responsible that. If you're shopping, be aware that hospices can change pain meds when they're working and then your relative suffers through meds that don't work or until they work out the dosages. I dealt with two hospices in my life and they both did this. That "we'll manage the pain" thing had a different meaning than I thought. My other issue with this hospice was when my mother's pain on her last day became unmanageable under the meds they had her on, the R.N. at the assisted living facility called them, but they didn't want to come out. I was told they practically had to drag them over to the facility and explain that my mother was in so much pain they needed to do something immediately. The facility R.N. should've been listened to, instead of my mother waiting for hours in pain. I was at work during this time. Had I known, I would have ripped someone a new one. Unfortunately for me, I was at work when they did a 50% (yes, the hospice doctor told me this) increase in her Fentanyl. That was a lot of medicine to increase for such a tiny old woman and, while it eased her pain (basically knocking her out), I question the need for that amount, as she only lasted a few hours after that. Granted, she was dying and no one wanted her to suffer, but I think that was an incredibly drastic increase in such a powerful medicine, and I believe less would have sufficed. I didn't understand it at the time, but learned about that drug later in classes I was taking and was mortified that such a huge increase was made. She died before their 24 hour pain management specialist even made it to her bedside. Thank goodness the nurse at the assisted living facility had the consideration to call me and tell me to come right away. Had it not been for her, I would have never made it to my mother before she died. The hospice should have been the first to call me. I got there to literally hear her last words and then sit by her side, stroking her hair and telling her I loved her while she was unresponsive and then passed. My hope is that she could at least hear me, but I know she knew I was there. Thanks to the FACILITY NURSE (someone I worship for her tender care of my mother), I was able to keep my promise to my mother and be at her side at the end. read more

Our family was referred to Vitas hospice care in San Diego for our father. They are wonderful compassionate people who really care about the patient and the family. Our initial contact was Dan, he was with my father at the hospital during his transport back to his assisted living facility. He was informative, warm, comforting and made sure our father was properly cared for during transition. Sheila the nurse evaluated his present health and needs to make him comfortable as possible. Vitas provided nurses to be by his bedside eight hours a day, giving family a respite. Our father passed peacefully surrounded by family and nurse present. Vitas handled everything for the family, they treated our father with dignity in life and death. Lastly, Pastor, Jeff Paden, provided so much comfort to our family during our difficult time. He honored my request to have a Catholic priest perform the last rights for our father. He visited our father several times during the short five days he was in hospice. He made himself available to our mom and family anytime via phone, text or email. Our family felt so comfortable with pastor Paden that our mother asked him to speak at the funeral. Mr. Paden, Thank you! Everyone in attendance commented on how much they enjoyed your service. It was perfect. Our family cannot thank Vitas enough. We highly recommend this company. read more

DO NOT USE!!! I had chosen to go with this company because I had previously worked with them. I knew everything that they had promised so when recommending them to my family....I was promoting their quality work but when it came down to it.. THEY LIVED UP TO NOT ONE OF THEIR PROMISES!!!! I called one evening stating that my grandmother was laboring for her breathing and that i needed a nurse and it took them over an hour to get someone and when ROBERT the RN from LA came he stated she was fine and I argued with him that she wasn't fine. And I said that when they are close to passing we were promised a nurse would be there with us. Robert said NO that he wasn't going to request one....again not fulfilling one of the companies promises. I stayed up the entire night bc I knew something was wrong. I called the company again in the am and requested a nurse again. I was told within an hour and it took over 2 hours and by the time one showed up my grandma passed. They didn't offer postmortem care. The only concern was throwing the meds away. I will never recommend their company or use them again !!! Heartless and rude nurses on top of it with the exception of a few great ones read more