1. Visiting Angels

    1. Visiting Angels

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    Simi Valley, CA

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    Visiting Angels

    4.4 (7 reviews)
    Open Open 24 hours

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    BrightStar Care

    BrightStar Care

    4.8
    (58 reviews)
    6.7 mi
    24/7 Availability
    15 years in business

    Review for Veronica,…read more It is a joy to have you in my home and taking care of me. You truly have a heart like Jesus, as He said, 'I have come to be a servant of all and show you the Father's love through my actions.' Your daily actions, such as always entering my home with a sweet greeting and a smile. No matter what may have occurred on your drive to work you never let it change your kindness and compassion towards me. Your daily respect for my autonomy and personal choices have been a great relief and blessing to me. Last year, 2025, was enormously difficult for me physically, emotionally and mentally. I was badly injured by a caregiver who really didn't want to be with me. She wanted to run my life instead of letting me make my own decisions. Everything was a struggle. I am still dealing with the pain and suffering from her carelessness almost a year later. You, however, are the complete opposite of that caregiver. You show genuine care, compassion and empathy to me. At the same time you keep a close watch on me for my episodes, for any unusual reactions, for changes in my body or mind that may indicate something physically is about to happen or something that is happening without my knowledge. Your daily care of me is exceptional. Everything from reading my body signs or noticing that I am in the middle of a call, task or just not ready. Yet, you come back or tell me it's getting late for something we have scheduled. This may be as simple as my breakfast or as important as helping me to get ready for my doctor appointments, my bloodwork or therapy. You encourage me to try many things that can help my health, mood or my outlook for the day. Such as, helping me relearn my Spanish while I help you with English, or walking around the house with my gait belt and walker. You keep me on top of my goals. These can be as basic as making my bed every time I get up (in the morning and after my nap). In fact, this helped me create and continue this habit. Another goal of mine is building my strength and stamina enough to walk around outside my home. This has not happened yet, as I have been primarily bed bound since February 19, 2025. You encourage my stretching in bed to keep my body as limber as possible. This helps reduce injury in case of a fall. My personal Internist, Dr. Fondren of Newport Beach certainly appreciates your encouragement and reminders to help me to regain the strength I have lost since February 2025. (when a different caregiver injured me). Once I have regained a little more endurance, then I can start physical therapy. Finally, my family has been at peace with you being my main caregiver and I love how well you and Gabbi work together caring for me. Just knowing how dependable you both are, how you communicate with each other changes, concerns and even my meal planning and cooking. My sister and my son (they both call me almost every day) are amazed that I finally have a team like you and Gabbi. Thank you Veronica for everything and I look forward to 2026 being a great year with continued great care!

    My daughter would not be attending her current adult day program at Momentum in Thousand Oaks,…read moreCalifornia without the one-to-one which Bright Star has provided. From my first phone call to Bright Star to the aide they provided, I am 100% satisfied. I spoke with Bonnie when I first called and just like the aide provided, they both have a heart for individuals with significant special needs and for the parents of these individuals. When I first called, I felt the love. I was heard, understood, and matched with the perfect aide for my daughter. I was exhausted from dealing with the school district during IEP meetings, speech therapist who didn't care and the list goes on. It was actually healing to speak with Bonnie during my first call to Bright Star. That's only the beginning. They sent me a wonderful aide to work with my severely delayed nonverbal adult daughter who was lashing out and hitting and scratching the other one-to-one at the adult program. She was miserable there and nonverbal cognitively three and had no way to tell me, but I figured everything out from other parents who experiencing issues with their nonverbal adult children at Momentum. Our one to one has a heart for working with my daughter. My daughter was refusing to enter the front door at Momentum and that all changed. When I drop off my daughter, she runs to see her aide and they mutually love each other other. My daughter is no longer aggressive or in tears. The truth is, if I lose this aide for whatever reason, my daughter would just be home on her iPad all day in her room. Because this aide is basically running a mini program inside the building at Momentum is the only reason she still goes there. Unfortunately the staff at Momentum is not trained or well paid and the turnover rate is high, so my daughter has a problem with changing faces and transitions. With Bright Star my daughter now has a one-to-one aide and it's the same face every day and this face loves her and we love our one-to-one. Bright Star provided a one-to-one who is a blessing to our adult daughter and has given us a piece of mind that is God given. Thank you, Bright Star. Thank you to our one-to-one. It gives me hope that there are good people in this world.

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    BrightStar Care
    We help you with and additional training you may need. Just ask!
    We help you with and additional training you may need. Just ask!
    Our RN's provide a living room visit to assess our clients needs.

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    Our RN's provide a living room visit to assess our clients needs.
    Access TLC

    Access TLC

    4.0
    (27 reviews)
    5.8 mi

    Access TLC Home Health Care took on my home care after being discharged from the hospital with a…read morebroken ankle. Being on non-weight bearing status for an extended period of time required special adaptation training and acquired skills. RN Petra was very thorough & professional in her review of my situation, including supervising medications and limitations. She made recommendations to check with my doctors and made sure I had everything I needed. I felt she listened well to any concerns and questions I had so that I was comfortable being at home with assistance from family members. She shared a story on a situation she'd dealt with that gave me a lot of hope about getting through this time. Physical Therapist Kristi is a delight! She's been in the profession for many years, which means she brings a wealth of experience. Even more, she applies that wisdom with a fresh sense of figuring out what works best for the individual patient. Several times I was discouraged with the challenges I faced to follow the doctor's orders, while still needing to do practical things, like get up the stairs. Previous injuries (and fears) came into play. She made sure that I had time to rest and regroup before moving forward. And she voiced the right measure of encouragement without making me feel in any way patronized. Well done! Her reassurance and problem-solving skills gave me the confidence to try again and triumph. Her personality is so well suited to her job. The joy is the way she shares it in such a genuine way. I felt truly cared for, heard, and encouraged to make strides. I achieved measures of independence that were valuable, like being able to get back to work. I still need help from others until the cast comes off. However, Kristi also reduced the load others have to carry for me by teaching me safe ways to care for myself. We even collaborated on a new way to handle stair climbing that produced an "aha!" moment. Worthy of a high five! Based on the experiences with Petra and Kristi, I feel that there are likely other team members at Access TLC with similar skills and outlook for the way they care for patients.

    As an organization that services the healthcare needs of special populations this company falls…read moreshort of reasonable expectations. A brief exchange with front office personnel makes obvious marked deficits in the areas of reliability, communication, professional conduct, emotional regulation and follow-through. If this is any indicator of company culture and overall professionalism company-wide, I would encourage those not limited by service area restrictions to strongly consider an alternate agency, one capable of meeting the sensitive needs of those they service, and whose customer service interactions better reflect the company's mission and values. For those subjected to the monopoly Access TLC has on the Ventura county service area, I cannot stress enough that you will likely be better served by avoiding any case-handling by office assistant, Gabriela P. This individual is tasked with the critical role of proofing and submitting paperwork (on your behalf) to state-level agencies. Several business days after initiating contact and verbally confirming receipt of documents and stating they would be submitted I received confusing telephone call in which she claimed no independent recollection of our conversation and reported an issue with the paperwork (which she had cleared days prior). This resulted in further authorization delays because the documents had not even been submitted. When confronted with an account of prior communication she simply blamed the situation on her having to "manage hundreds of client forms" (as is her job). Rather than apologizing or admitting fault Gabriela became argumentative and tried to take corrective action to swiftly cover her mistake. When pressed multiple times for an alternate resolution she interrupted repeatedly, mid-sentence, and in a bizarre act of gaslighting, accused me of actually yelling at her. After asking for her supervisor I received the same maltreatment from "leadership" who was again dismissive of the confusion and mistake they created. It was an unfortunate and frustrating encounter. The ordfeal was nothing short of a messy disaster. I disagree with AccessTLC's policy of delegating high priority tasks to an office assistant, rather than a case manager. For reasons mentioned, a more senior person should be appointed to serve in this role. Please be sure to request written or email confirmation from this organization on every aciton they claimed to have taken. A paper trail is necessary. When possible, contact any involved third parties to ensure a task has actually been completed irrespective of any claims made by AccessTLC. Do not trust, only verify. You cannot fully trust an organization that employs individuals who operate in this way. Beware of the "Gabriela's" of the world who seem to exist only to makes the lives other others more challenging

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    Logo
    Access TLC

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    Divine Care Home Health Services Inc

    Divine Care Home Health Services Inc

    2.7
    (3 reviews)
    2.1 mi

    I have been with Divine Care in Simi Valley for THREE MONTHS. In those 3 months I HAVE NOT RECEIVED…read moreNECESSARY EQUIPMENT yet, so I could get even better health from being in a long-term rehabilitation facility for 2-1/2 years. I just moved to a assisted living home now, but I still need assistance with my stroke paralysis on my left side of my body. They always give me the " run around" on getting the necessary equipment-- I think I need it-- the FIRMER bed with standard automatic controls to raise and lower the bed. The cheap insurance company only got me a INVALID HOSPITAL BED that's much too flimsy-- I can't SIT UP IN BED like before-- in my old facility-- I had a bed that was FIRM and did not SAG IN THE MIDDLE like this RENTED INVALID BED does. In short-- the physical therapist is good and helpful to me-- I am getting stronger because of his help. But some of the other workers don't really do their work because I don't see it happening. I only talked to one employee in the office there-- we only talked by phone-- but he just works in the office in Simi Valley-- I am living in Reseda, Ca. He is helpful. I have one other Divine Care employee who visits me every week for 20 minutes-- I thought he was good, but now-- he just pretty much "argues" with me the last month, because Divine Care "DROPS THE BALL" every week on getting me ANY EQUIPMENT!! Right now, I am waiting on a TRAPEZE assist bar contraption and they DON'T KNOW who has to "give their signature" for me to RECEIVE THIS!! 3 months! I wanted to order the GOOD bed-- Divine Care gives me the "run around" on the bed. I have to PAY EXTRA-- I want the new bed BECAUSE THE FLIMSY BED is BAD FOR ME! I told them I NEED the bed and I will GLADLY PAY EXTRA-- just find out how to order it. NOTHING. And still no TRAPEZE either. I call people who does a job at a bare minimum level a HALF-ASS WORKER. Some workers here are just like that. HALF-ASS WORKERS.

    I had a really bad experience with this company. I had two nurse come to my house and they billed…read moreme for three visits. I called their billing department six times, left messages every time I called and nobody ever called me back. I feel very sad for all the elderly people that this company might be charging for services not rendered.

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    Divine Care Home Health Services Inc

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    Varenita of Simi Valley

    Varenita of Simi Valley

    4.5
    (8 reviews)
    4.5 mi

    Shout out to "Danielle" this morning who I enturupped on her breakfast break at 7:30 am, after I…read moreshowed up early and a sweet bread fell on to the floor, I picked it up but had no clue where to put it and I walked over to the break room door that was open and with ALL PROMPTNESS she got up and I was so apologetic and she was SOOO EXTREMELY GRACIOUS AND HELPFUL! Than Ruby took over and was as Sweet as Danielle! Excellent Customer Service bye these TWO AWESOME EMPLOYEES! Well done ladies! :)

    I can't say enough good things about Varenita and their staff. From the moment my mom and I walked…read morethrough the doors looking for information, for my grandmother, until her last days. The staff showed us every day why we made the right choice moving my grandmother into their facility. They treated her with love, respect and grace. They were thoughtful, respectful, encouraging, kind, supportive, and truly became part of our family. Staff went above and beyond their job titles or "duties" when needed. They treat the residence with the upmost respect and dignity. And they REALLY know how to feed the residents! top quality food, top quality care! They offer an abundance of activities and resources for their residence and visiting families. If you are in the difficult season of life, making the decision to move your parent/grandparent/loved one into an assisted living facility, look no further. Varenita checks all the boxes and makes this transition easy and flawless. Thank you Varenita for taking care of my Grandma (Lucy Hanson) like you did! She loved you all so much. We all do!

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    Varenita Bar and Lounge
    Varenita Bar and Lounge
    Luxury Senior Living in Simi Valley
    Luxury Senior Living in Simi Valley
    Varenita Concierge

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    Varenita Concierge

    Visiting Angels - homehealthcare - Updated July 2026

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