Came here for a visit and I was blown away by their beautiful property! The grounds were so well…read morekept . Felt like I was walking into a hotel resort. Staff seemed friendly and the elders seemed happy .

I have been thinking about moving to a senior living facility for several years. I love my home…read moreand almost an acre yard, but I knew taking care of it was getting more difficult. I have visited most of the care facilities in our county and decided that a Continuing Care Community was the best option for me. I had visited University Village in 2022 but was not really serious about moving. I called them this year and talked to Martha Macker, one of their Marketing reps. She took me and 3 friends to visit one of their garden terrace units; it was like love at first sight. Any hesitations about moving left that afternoon. They have waiting lists and Martha has been there for advice and assistance through the application process. I am now on the active waiting list where I am advised when a unit I am interested in becomes available. I am really excited about becoming a resident there and believe I will enjoy many safe, fun and activity filled years in a beautiful setting.

Great care,wonderful staff Couldn't be happier…read more Can sleep well knowing my mom is in good hands

5 Stars A Truly…read moreWonderful Place for my Father!!! I found Hillcrest Royale back in February when my research started with this process. It's been months of back and forth trying to get my father open to this idea of living in a senior community-which was a huge challenge. Marian, from day one, has just been incredible! There aren't enough words to say how amazing, kind, patient, and supportive she really is. We recently moved my dad into Hillcrest and we couldn't be more grateful for the incredible experience we've had so far! In such a short time, my siblings and I have seen great positive changes already! From the moment we walked in, we were welcomed with open arms by the amazing and supportive staff. Marian, and all the staff here genuinely cares -- not just about the residents' basic needs, but about their comfort, happiness, and dignity. The facility is immaculate -- always clean, fresh-smelling, and beautifully maintained. It's clear that attention to detail and cleanliness is a top priority, and that gives us so much peace of mind. My dad says the food is very good, always warm and nice full meals at each dining time. The transition for our father was something we were nervous about, but the compassionate team made it smooth and reassuring for him (and for us). They took the time to get to know him, listen to his needs, and help him feel at home. We feel incredibly lucky to have found such a caring, respectful, and professionally run home for our dad. Thank you to the entire team for making such a positive difference in our lives!

My mother-in-law was in Memory Care here. They also offer assisted living, which is very similar,…read morebut on a separate floor. The place seems more like a nice hotel than an elder care center, with beautiful grounds, winding paths, and even bunnies! This was the second place she was in memory care, and there is no comparison. The staff here is so caring and professional. They keep in regular touch with the residents' families, and spend a tremendous amount of time on enrichment activities with each resident. The food is excellent, and was served in a restaurant-like environment before the pandemic. Now it is catered to each room They also hosted a private birthday lunch in one of their small dining rooms for our family and my mother-in-law. Since the pandemic they have done a marvelous job of keeping residents safe. Most of the staff and management have been here a long time, and it's easy to see why.

My five stars go to Sunrise's executive director, Edith Kennedy, and the nursing and admin staff…read more They are exceptional, and I don't use that word a lot. Edith is particularly outstanding because she truly cares and is on her game with details, always wanting feedback (good or bad) to make your loved one's experience the best it can be. Now, with assisted living facilities this can sometimes be like moving a mountain. But, she earnestly tries. She's got your back. However, despite this, we are actually moving my dad to another local facility shortly due to one of Sunrise's bad qualities, horrible in fact, and that is...pricing. Again, to be found at many assisted living facilities but costs at Sunrise are higher than most...and they price differently than most. For example, when you first talk to them they speak of the rent as a flat rate. But it's not. Sunrise charges you a day rate per month. So your cost varies per month based on days of the month. The rent is better in February, September, April, June and November. But the other seven months with 31 days...all higher. And surprise...there are more months with 31 days in a year so the house wins. It's a bad optic. Despite the costs, they serve generic soda vs. Coke and Pepsi brands. Small yes, but at these prices...bad optic. They only have transportation offered 2 days a week while most other places provide 7 days. Again, for what they charge...bad optic. And one other thing. No matter what month you move in, your rent will be increased come January by 5-10%. The contract makes it sound like it's a random event, but it happens every year like clockwork and you will be notified 60 days in advance. And remember, you have your highest leverage to negotiate (the move-in fee, etc.) before you sign the contract. So with Sunrise, the people are terrific. The prices are not. And in the end, it's a shame that a business that exists to provide care often comes across as caring more about the money.

it has not closed; my mother lives there. they take exceptional care of her. it's clean and…read morelovely as are the employees. they are patient beyond.

My dad with dementia had an oozing wound for 4 weeks and NO ONE from the med staff let me know nor…read moredid their podiatrist. By the time I learned of it we were dealing with sepsis! The med staff was putting bandaids on the wound and the PALs were stuffing toilet paper in his sock to soak up the fluid. He spent 6 weeks in hospital and nearly had his foot amputated. No one from Belmont would talk to me when I took him to the hospital! I believe their attorneys forbid it when they screw up so badly. ***I would NEVER recommend this place.*** I was constantly having to have discussions with admin for poor service. Truly disgusting they would neglect their residents the way they did my dad.

Laurel Heights is an amazing community! The events and activities they put together are incredibly…read morediverse. There's something enjoyable for everyone. The team focuses on quality, as their events and activities are quite upscale. I look forward to visiting again soon.

Fantastic community! Excellent team and the seniors come first. You can emphasize the opportunities…read morefor social interaction, the access to amenities, and the sense of community that fosters well-being. Focus on the positive aspects of senior living, such as opportunities for personal growth, new friendships, and a comfortable, safe environment.

We just has a great tour by Justin. What a wonderful place. We are excited to move our parents here.read more

Dear Elizabeth and Liina, I want to thank you for the…read morewonderful Passover Seder held here at the Reserve last Tuesday, Aptil 7. There were approximately 40 guests in attendance. Rabbi Spiegal led the service and did a wonderful job of engaging all the participants in the readings and chants. The cantor's music enriched the service. The food was delicious. Even the matzah ball soup tasted like my wife's. It is wonderful being at the Reserve. The Seder is an example of how people of different backgrounds can come together to celebrate beautiful events. Thank you again, Sheldon

Very clean and bright. Staff friendly and know residents names. Tiffany helpful and answered my…read morequestions. Would recommend.

If you haven't come by this community, I highly recommend you come check this place out! It is…read moreabsolutely stunning! The new team here has absolutely brought so much light, love, joy, and service and compassion for caring for their residents. Come by or reach out to LeAnna she is one of the best people in the industry. She's kind, thoughtful, and will take the time to ensure you or your loved one feels warm and welcomed.

My mother is a resident at Park Vista she has been there since October of last year…read moreWe have been so happy with the care .. She has a beautiful suite great food and good attention to her needs .

HOME SWEET HOME My…read moremom has been a resident at Park Vista for 3 years and we are very grateful for the personal care we have received! Everyone from our amazing administrator, Sheri to ALL our compassionate and respectful caregivers The homes (there are 4 total on the property) are immaculately maintained with beautiful decor, not to mention the professionally landscaped grounds and organic garden! ALL living areas and bedrooms are spacious with private bathrooms too! All meals are freshly prepared with fruits and veggies from the garden The parties are always fun with great food and live entertainment! This has been a dream place for mom and allows me to rest peacefully knowing she's safe and well cared for FYI I am a nurse with high expectations and believe me Park Vista exceeds them ALL!!!

I have visited many secured senior living communities, and Silverado Thousand Oaks is truly in a…read moreleague of its own. If you are looking for a place where safety, clinical excellence, and genuine compassion intersect, this is it. First, I want to recognize Ashi, the Administrator. Her leadership is evident the moment you walk through the doors--the team is cohesive, the environment is professional, and the care is top-tier. I spent a significant amount of time with Jessica Torres, the Community Ambassador, and she is simply exceptional. Jessica is incredibly knowledgeable and shared deep, educated insights into the nuances of memory care life. She took the time to truly educate me on what it means to live in a specialized secure unit, providing peace of mind that is hard to find elsewhere. The facility design is one of the most unique and thoughtful I have ever seen. In terms of security, it is easily one of the best I have been in. It manages to feel like a warm, inviting home while maintaining a rigorous focus on the safety of its residents. I highly recommend Silverado to any family in the Thousand Oaks area navigating the journey of memory care. It is a world-class community led by world-class people.

I had a really good experience with Silverado memory care. The staff are kind, patient, and you can…read moretell they truly care about the residents. They are very understanding when it comes to dementia and memory issues, and they treat everyone with respect and dignity. The facility is clean, safe, and feels warm and welcoming, not like a typical nursing home. I also liked that the residents are kept engaged with activities, which helps with their mood and overall well-being. Staff communication is also good, and they make sure families stay informed. Overall, I feel like this is a trustworthy place for loved ones who need memory care.

Shout out to "Danielle" this morning who I enturupped on her breakfast break at 7:30 am, after I…read moreshowed up early and a sweet bread fell on to the floor, I picked it up but had no clue where to put it and I walked over to the break room door that was open and with ALL PROMPTNESS she got up and I was so apologetic and she was SOOO EXTREMELY GRACIOUS AND HELPFUL! Than Ruby took over and was as Sweet as Danielle! Excellent Customer Service bye these TWO AWESOME EMPLOYEES! Well done ladies! :)

I can't say enough good things about Varenita and their staff. From the moment my mom and I walked…read morethrough the doors looking for information, for my grandmother, until her last days. The staff showed us every day why we made the right choice moving my grandmother into their facility. They treated her with love, respect and grace. They were thoughtful, respectful, encouraging, kind, supportive, and truly became part of our family. Staff went above and beyond their job titles or "duties" when needed. They treat the residence with the upmost respect and dignity. And they REALLY know how to feed the residents! top quality food, top quality care! They offer an abundance of activities and resources for their residence and visiting families. If you are in the difficult season of life, making the decision to move your parent/grandparent/loved one into an assisted living facility, look no further. Varenita checks all the boxes and makes this transition easy and flawless. Thank you Varenita for taking care of my Grandma (Lucy Hanson) like you did! She loved you all so much. We all do!