I had one of the best experiences at Ann Webb Skin Clinic today! My first appointment was with…read moreAngelica for a Gel pedicure. Angelica was very down to earth and friendly! We chatted a lot during the service and she took her time which I appreciated. They were also kind enough to squeeze me in for an eyebrow wax and tint. Tiarricka was my student esthetician. She was really lovely and professional. She explained each step of the tint process and made sure I liked the final outcome. Her set up was also very pretty with welcome snacks and great aromatherapy!! I definitely recommend you book an appointment!

I've been seeing Melanie for over three years, and when she moved to a new med spa last year, I…read morefollowed her without hesitation. She is truly one of a kind. Melanie is not only an incredibly skilled esthetician, but she's also part therapist, part comedian, and feels more like a trusted friend than someone I see for appointments. Every visit is something I look forward to. What I appreciate most is her honesty and integrity. She never tries to upsell services or products you don't need. Instead, she takes the time to understand your goals and gives realistic, honest feedback about what kind of results you can expect. In an industry where sales pressure can be common, that level of transparency is refreshing. Beyond that, she's knowledgeable, professional, and genuinely cares about her clients. My skin has benefited tremendously from her expertise, and I trust her completely. If you're looking for someone who is talented, honest, and makes every appointment enjoyable, Melanie is the best.

Booked a summer special body scrub that was fantastic!!!!! It's been a while since I've visited…read moreviva day spa but I need to visit it more. My body is relaxed, refreshed and smell incredible!!!!

Amazing experience from start to finish. My mom and I had massages from Kate and Scarlett this…read moreevening and we were both wow'd. They both did an incredible job! I think it was the best massage I've ever had. Also the space is so warm, welcoming, and decorated so nicely. Highly recommend for a gift or to treat yourself.

100/100 experience for over a year now at this location. My current favorite prov is Kiana!!!…read more She's so kind, thoughtful, thorough, and such a ray of sunshine! We always get the work done while having so much fun (at least for me lol). The pain becomes an afterthought when the environment is great. Thank you to Kiana and the rest of the team at this location! Please continue doing what you're doing, other locations should learn from you guys!

Should have drove away from the first red flag. Consult appointment was at 8a, I was there while…read morethe door was locked and then finally texted and said is anyone in there? Why schedule me at 8a then tell me sorry we were having a huddle. She did the whole car salesman spiel and I fell for it hook line and sinker. Then she told me I couldn't get in until mid June. I said we'll ok then I will wait and call you back. She said oh wait I can get you in next Saturday for 45m. I said fine thats great. Wait all day for the appointment, get there and then they tell me I'm not on the schedule and they cant fit me until mid June. Pretty convenient now that you have my $14k in hand. What a scam! Stay away. They will tell you anything to get your money.

My wife went and she was pleased Prices fair but a tiny bit…read morehigh Ladies are knowledgeable

Service: Laser Hair Removal (Lip & Chin)…read more I am incredibly disappointed with my experience here. I came in for laser hair removal on my lip and chin, and I now have more hair than when I started. Because I had never shaved my face before, the shaving required for the treatments has completely altered my hair growth and left me in a worse position. A major issue is the lack of consistency. There is a constant shift in the staff performing the service. While the rotating staff obviously know they are treating my lip and chin, they have absolutely no idea whether there has been any actual improvement because no single person tracks your progress over time or knows what specific areas to focus on. When I brought up that my hair is actively worse than when I started, their only solution was to suggest I go on a maintenance plan, that is 70% off. I understand that maintenance may be needed eventually, but that should be for after a successful period of time. Pushing a maintenance plan right away when the initial treatment failed and made the problem worse feels incredibly tone-deaf. For the price and the promises made, I expected much better results and continuity of care.

Professional, punctual , passionate. Shannon is great and…read moreputs you at ease. future repeat customer. +++++

Everything looked safe and very cleaned at the clinic, well sanitized every turn of patients…read more About the laser treatment I started, I was very happy with the results and Shannon was the nicest one. She is very caring and I felt very comfortable. Thank you

I had such a wonderful experience at SkinSpirit in Austin, and I really want to recognize two…read moreincredible team members who made it exceptional. Bri, the assistant manager, was absolutely fantastic. From the moment I walked in, she created a welcoming, professional, and genuinely positive atmosphere. You can tell she truly cares about both the clients and her team--everything felt organized, smooth, and thoughtfully handled. She went above and beyond to ensure my visit was seamless and comfortable. Chyna, my aesthetician, was equally amazing. She is not only highly skilled but also incredibly attentive and knowledgeable. She took the time to understand my skin concerns, explained everything clearly, and made me feel completely at ease throughout the treatment. My skin has never felt better, and I left feeling confident and refreshed. Both Bri and Chyna exemplify outstanding service and professionalism. I can't recommend them enough--this was truly one of the best experiences I've had.

Over the years, I have seen a few other injectors and businesses in the past but was never…read morecompletely satisfied. I always felt like I overpaid and the results were not at all worth it. I was also always left incredibly bruised afterward, which honestly made me not want to have any more work done. After many hours of research and reading reviews, I finally decided to give SkinSpirit a try, and finding Crystal has been a godsend! Now that I'm nearing 40, I am SO glad I finally found someone I trust with my face! I've seen Crystal several times now and have only had two tiny bruises, which has been incredible compared to my past experiences. Her expertise is obvious, and she has truly made me feel years younger with her work. Most importantly, my results always look natural, which is an absolute MUST for me. I want to look refreshed and like myself, not like I've had work done, and Crystal completely understands that. I've seen her for both filler and Botox and have been so happy with my results. On top of this, I have found the prices to be VERY reasonable and way less than what I have paid in the past. On the rare occasion there was an area I felt needed a little improvement, Crystal never hesitated to help make it right. She's a perfectionist like me, so I always feel like I'm in good hands! She takes her time, pays attention to the details, and genuinely cares about making sure you're happy with your results. Beyond being incredibly talented, Crystal is gorgeous inside and out. She truly cares about her clients, not just about their treatments, but about what's going on in their lives, and I always enjoy seeing her! I seriously can't recommend Crystal enough. I'll definitely be sending my husband her way and spreading the word to anyone who needs a little refresh. I'm so grateful I found her!

I've had great results with IPL in the past - when I did treatments in Los Angeles, my sun spots…read moredarkened, scabbed, and flaked off. Unfortunately, my experience here with Fairy was very different. There was no proper assessment of my skin to determine the appropriate wavelength or energy settings; I was simply told a "medium" setting would be used for a first session for safety. The treatment itself felt rushed, and during the session I noticed that some areas were being missed. Although I shared my past results, I was told by Fairy that IPL can't remove dark spots or freckles, which contradicts both my experience and widely available information about the treatment. After the session, I didn't experience any of the typical post-treatment reactions, such as redness, and I saw no results in the weeks that followed. Overall, this felt like a combination of outdated equipment and limited experience with delivering effective IPL results. I wouldn't recommend this spa for IPL.

All around great!! Join the monthly club it's worth it…read more The staff are all amazing,kind and professional.

Phenomenal staff! Dr. Gras and Jorge are sure to make your experience a pleasurable one. I've known…read morethem going on 5+ years now and couldn't be happier. As long as I live in Austin, they will be my go-to spot. Cheers, Gents!

I've been seeing Dr Gras for years. Yesterday I had a Hydraglow Facial with Jorge. OMG I woke up…read morethis morning and looked like I had had a mini face lift. I will definitely be having this procedure again!

I've been a long-time client and I truly recommend this place! Everyone is always so welcoming and…read moremakes me feel comfortable throughout every appointment. The staff is friendly, professional, and always takes the time to make sure I'm comfortable and taken care of. I've had a great experience here and will continue coming back!

Im so happy with my results everyone has been very helpful friendly and welcoming. If you are…read morelooking for amazing results your looking at the best in Austin tx

This updated review is based on how long it takes them to respond to messages. I had a question…read moreabout getting lab work done and follow up appointments that are booked out for at least two months. It took them 13 business days (M-F) - otherwise known as 2.5 WEEKS to respond back to me. And I had sent TWO follow up messages after my initial message because of how long it was taking for them to respond. The portal message center says allow UP to 5 days for a response. Fine, I did! But almost 3 weeks for ONE response!?? Freaking ridiculous. The person who I've been messaging is "MA Tierra A". Awful. Slow. And selectively picks what to respond to so you have to ask again for the other answers and it takes weeks and weeks to hear back. I'm in the process of finding a new doctor. This whole situation has put a bad taste in my mouth. They were so so to start off with, but their communication is god awful and slow as all heck.

Absolutely rude and unprofessional. Don't know if it was this location or the customer service…read morerepresentative but they definitely shouldn't be working in the medical field let alone customer support.