I can't say enough good things about Serenity Day Spa! The service I had today was a waxing with…read moreGrace. She was so friendly and very professional. Josie at the front desk is a joy and very accommodating. The gift shop is great, so many cute things as well!

The comment by Kelly regarding my complaint is inaccurate. She was not interested in providing a…read moresolution, but rather to state your 5 day guarantee which is 7 days according to your website. If you were really interested in solving the problem, you had my phone number but apparently declined to call to seek a solution. I stand by my review. The pedicure was disappointing enough, but gaslighting me is even worse. Have a nice day.

Deb goes above and beyond in her service. I just moved here from the west coast and felt timid…read moreabout finding a new waxer. I have thick hair and getting Brazilians is not something I'm comfortable with doing with just anyone. Deb has the best rapport around. I already have my next appointment booked!

Deborah was awesome! She was sweet off the bat and accomdating the minute I walked in. It was my…read morefirst Brazillian wax i wanted to try it for the first time and i wanted to do something for myself so I was a little nervous. She did great getting me accustomed and making sure i was okay and giving me a lot of knowledge on upkeep and hair growth in general. Everything was clean and cute and comfortable, the music was soothing and I enjoyed talking to her as we got me through this lol I will definitely be coming back

Came in as a walk-in. There was no wait (luckily for me), and she did my brows well. Pricing was…read morevery good.

I have been going here for the past 3 years living in Albany, and she has done a wonderful job with…read moremy brows every time and is very efficient and meticulous. She is great at following my brow's natural shape. The thread she uses feels softer than other ones I've experienced in the past. I have moved away from Albany now and will miss her!

Yeah please don't come here. It states on their site, their instagram and on their stylists page…read morethat a full head of highlights is $175z My boyfriend even called to check this and it was confirmed. I got there which was a $50 uber and sat down and she looked at my hair and said it would actually be $400 instead!!! I have been having my hair highlighted for years so I do understand that in some places they can be very expensive particularly major cities. But this in an off the beaten track salon in upstate ny. And truthfully what cut the most was it felt very deceptive.. I sent you pics of my hair, I asked for pricing and called to check. And you choose to increase when I got there by 128% l?! It felt like I was there and in the chair and she was thinking I couldn't say no. But I could. Dont ever feel bad for standing your ground ladies and men. Don't let people bully you. To Bella Moda don't be deceptive in your business practices. Thankfully Honey in Cohoes had availability. A waste of my morning and a $50 cab.

Common courtesy. They advertise that walking are welcome. I stopped in this afternoon. There…read morewere two stylists working on customers with no one waiting. I was hoping they could fit me in today but was willing to schedule an appointment in case they were already fully booked. I stood there for a very long time and neither stylist even acknowledged my presence , even to just say hello or ask if I already had an appointment. Totally ignored me. I would not give my money to people like that.

Great place. Friendly staff and beautiful inside. I loved the way they did my nails. Very…read moreprofessional. Try this place out!!! Happy Customer

The woman that does eyelashes at Young Life Spa is amazing. She is so kind. She also is very…read moredetailed. My daughter and I adore her. We also get our nails done there. This is a great place.

Can't rate the haircut, because I left a phone message saying I was looking for a new stylist,…read morecould someone call me back - no one ever responded. Were closed when I tried to stop by. The "book appointment" button on Website does not seem to work either. I shouldn't have to work this hard for a haircut!

Second time here and first time getting my haircut from Julia B…read more Extremely friendly and accommodating. Very happy with my cut. Can't wait to go back and get it colored. The business is located downstairs from the Ivy Spa.

I was very disappointed when the owner would not honor the full amount of my gift card. There was…read moreno expiration date on my receipt or on the gift card. The owner even found my gift card amount on her computer. Shameful way to do business, cheating oeople out of the money they spent. As the owner, she could have bought a significant amount of goodwill by honoring the full amount. Who goes to a spa to leave stressed?

PSA: if you need your hair cut by someome gentle, whether its a sensory issue, you have a sensitive…read morescalp, or you just don't need your head yanked today, PLEASE SEE CAROLYN. I've been getting my hair cut by Carolyn on and off for probably over 10 years at this point. I now travel out of state to see her, she's that good. I've asked her for all sorts of weird cuts, hime, 2001 blunt, layered, she does it all. And she's the most gentle hairdresser I've ever been to.

It is August 18, 2026 and I just learned that Lisa, who worked at this salon for a very long time,…read moreno longer works here. I know her husband works at a local nail salon, but IDK where and IDK his name. Does anyone know where Lisa went?

Went in for a soak off they didn't even soak them off, gave me heat spike, ruined my natural nails…read moreand left product all of them. Charged me 15 bucks can't even touch my nails angry is a understatement worst experience I've ever won't be going back and don't recommend