Note- I never ever leave one-star reviews without attempting to contact management and allowing a business to remedy a situation. I did so, and obviously am leaving a one-star review. Today, after recommendation from a friend to try Vittles 2 U, I gave it a try. we had a busy day and wanted to have a working lunch, so how perfect of an idea is having lunch delivered to you, especially from a restaurant that doesn't deliver. Vittles 2U touts itself as being sort of like an uber for restaurants. I am familiar with such concepts in the Raleigh area, and have always had excellent experience with other companies, so why not give them a try.?! We easily ordered the food online and paid. The program has a notification system telling you when the order arrives at the restaurant, when the driver picks it up, and when it is on the way to being delivered. First, our order arrived and the driver pointed out that ketchup had spilled inside the bag, getting onto three of the orders. Two, didn't mind so much, but the third entree belonged to someone who hates tomatoes and ketchup, so we have a problem. Second, one of the orders had chips instead of fries. Third, a burger that was supposed to have cheese, had nothing. I pointed all of this out to the driver and he said he'd be right back with the corrected orders. After 30 minutes, another Vittles driver returns with a burger, asking for the wrong order so she could "take it back and show them what they did wrong". This burger, that was to be cooked well done, was pink on the inside, so we called Vittles just to have this taken care of as it obviously wasn't going to be remedied by having them come back. I mean, lunch only last for so long in the day. Not only was the Vittles phone staff extremely rude, she also seemed to be having a tantrum. I informed her that I was not trying to make her upset, we just wanted credit for the incorrect order as now we have a staff member who was not eating. She said there was no way she was refunding us and that they had already been out here twice, and that we would have to call the restaurant they picked the order up from and fix it on their end. Here's the thing, when you run a service-based business, mistakes are understandable. It is all in how you respond to mistakes that makes or breaks your customer service. We are highly disappointed and since there were so many mistakes and terrible follow-up, we will not be ordering from Vittles again. If you are a business with limited time for lunch, I would advise you to follow suit. read more

I used to get food delivered to me all the time but since florence last year they seem to have shut down. I dont have a car so i cant get food easily read more

Using Vittles2U is a wonderful way of getting hot food delivered by friendly drivers, in a very timely manner, at only a small delivery and tip charge. Well worth it when considering time, gas, and hassle of leaving the comforts of home to grab some food. The owners work hard to ensure orders are correct. I've ordered from Vittles2U numerous times, and am always pleased with this service. Highly recommend! read more

I have use the Vittles2u app about a half a dozen times without any complaints except for once when the driver forgot tartar sauce that I paid extra for. today I ordered from Bogue House, The app asked for me to leave a comment so I did stating with delivery charges and a 15% driver tip asking for more is ridiculous and my order was canceled... when I called they just stated they reserve the right to cancel any order without explanation and then laughed at the comment that I left on their Facebook page. If this is how they treat their customers I hope they go out of business soon update 6/22/17 apparently someone with this company took the time to laugh at this review...how childish of their staff...if they did this to 1 person i'm sure they've done the same to others which hurts the local businesses they deliver for...lost sales & profits read more

I love this service so much! I have used them for food delivery several times. My food always arrives quickly and hot. I have and will continue to recommend Vittles2U to all my friends and family! Getting food from restaurants that don't deliver-awesome Getting food delivered as far out as I live- PRICELESS!!! read more

There is nothing like this anywhere else around here! A delivery service that delivers your food from restaurant to your door like in the larger cities. These guys are great! Friendly, fast and they treat you right. These guys work hard for their customers. So worth it! Check them out online and give them a try! read more

Wonderful to have the option of something other than pizza on the days when you just can't get out of the office to grab lunch! We have also used the service at home; very convenient on the Sunday afternoons I'm trying to catch up on chores and don't want to take the time to change clothes and go pick something up. Food has always been hot and fresh and the drivers are friendly and act as if they truly appreciate your business. Give them a try, you won't be disappointed! read more