Joe has been maintaining our pool for 15+ years and I can't say enough about him. In fact, we have…read moreall our original pool equipment and liner since 2002 which speaks volumes on home maticulously maintained it is. The quality of service is superior-he treats our pool as if it were his own He truly takes pride in his work and it shows when our guests always comment on how crystal clear our water always is! Annette & Carmello I.

I had not winterize my pool or closed it all winter long I was looking for a pool service company…read morethat would be able to come and help me get my above ground pool up and running. I had called a few places and many locations, they would not be able to come to my home. I heard of Joe through a mutual friend. When I called him to come out he was able to come the same day. Joe is very professional and knows what he's doing, he's been in the business for a very long time. My water was green a week later I'm able to jump in my pool. If I would be able to give him more than five stars I would, he's professional and treats you like family. I cannot thank him enough for his service. Haley recommend him for any services you may need for your above ground or in-ground pool.

Dan and his team did a major renovation of our inground, 45 year old pool - the interior of the…read morepool, coping stones, tile at water's edge, ladder, filters and deck were all replaced. The result is GORGEOUS! And it holds water! Dan even installed a drainage system. The job was done efficiently and on-time. All debris was removed. And when we ran into a snag with a leaking pipe, Dan got it fixed. Oh, and did I mention that Dan's price was reasonable? I am a very happy customer.

They are very good at what they do. Daniel, the owner is very professional and does a great job in…read moremaking sure everything works. Never had an issue with their professionalism or knowledge of what needs to get done. Would hire them again in a second.

My mother hired this so called "pool company" to do some work and maintenance and after they left…read moreall she did was complaining about the Horrible just horrible service . The company is fairly new but their employees are just garbage, obviously understaffed for the fact that it's only two Guys and one looking like a 15yr old kid and they're really unprofessional when it comes to arriving on time and getting things done. I feel like they are just a couple of guys in regular casual clothes acting like a real pool company and I wouldn't recommend them to anybody.

First of all I want to say it is so difficult to find a quality and realiable pool company…read moreANYWHERE!!! It has been a very frustrated experience for us. I usually don't write reviews but this one I just have recommend to others. This pool company is new but very good. They are realiable and they get the job done. And their prices are reasonable!!!

Bear and Co. were outstanding. Knowledgeable and responsive…read more Highly recommend. Nothing additional to add.

Armando and his team were amazing. I had a new pool liner installed, and it was not an easy job as…read morethey had to pull up a portion of the deck. They were quick and did a fantastic job. I received several quotes he was the most reasonable price.

Originally went to Naso because of his stellar reviews. Spoke on the phone and was very impressed…read morewith Ed. Booked a pool opening, paid in advance, and was looking for valet service as well. However, we simply did not click. What started as a miscommunication on the timing of his visit to open the pool, moved on to Ed accusing me of being passive aggressive in my communication (which he does not tolerate), and ended up with Ed accusing me of defrauding Naso Pools, by not checking a box on his webform. My feeling was that it was not a big deal he would charge me for all services rendered. He had my card data. Very odd escalation.....I was good until the defrauding comment came up. After out back and forth, we agreed that we would not be a good mix, agreed that we would go our own ways, with Naso refunding the thousand dollar plus payment I had made in advance. Almost a month later and no refund in sight, and have filed a dispute with Bank of America. I have no clue about the quality of his service, was fine with moving on, but I am not happy about having to have to dispute the charge. May take a month or two but I will get the money back, but that does not change someone trying to charge you for services never provided. Read Ed's counter; lots of analysis for calling just to find out if he was going to show. His planner that Naso specified an all day appointment, no other communication, no prior visit to confirm the scope of work. I see no problem asking for a clarification. Upon him informing me I missef a box, I told him repeatedly charge me for all required serices....and that the opening might identify other work which may need to be performed. I do nor understand why that's a big deal. Certainly not defrauding someone. We have found a great pool service company that's will to just bill me for services rendered. No stress no unnecessary bs. Ed's review gets personal, sticking to facts Mr Naso is taking money for services he did not render. Draw your own conclusions.

Ed and his team are nothing less than awesome! Extremely professional, knowledgeable, and honest!…read more The pool was neglected by the previous owner, Naso Pool came by and brought the swamp that was there back to life, turning it into a beautiful oasis once again with phenomenal turn around time with full integrity. Honestly, if I can give more than 10 stars, I would! I highly recommend Naso for all your pool needs.

We've been using On Time Pools over the past 6 years. They are professional, knowledgeable,…read moreextremely responsive, and always go above and beyond. We are a first time pool owner, and whenever we've had questions or needed help, Mike and his team have been quick to respond and accommodating in finding the best solution. It's really not easy to find that kind of service these days, and we're grateful to have found them. We highly recommend them to anyone looking for reliable, top-notch pool service.

Mike arrived to find a leak in my above ground pool with his assistant. The phone quote was $175.00…read morein Nassau County. although they were friendly. Mike took off his pants and jump in my pool in his underwear. i pretended not to be shocked. then he asked for a towel. I started but didn't tell him to leave because the assistant was trying to help. Once finished he said $225. I reiterated the phone quote $175.00. I ended paying $200.00 . this morning I found the patch floating in the pool. I am back to where i started. I won't be calling him back. what a waste of money. Beware. not gonna bother to call him back.

First time in my life that Ive taken the time to write a review, but I absolutely felt it necessary…read moreto WARN you all about this company. STAY AWAY!!!! Overpriced. Dishonest to a point bordering on fraudulent. Incompetent. We hired the company to "open our pool".....$1000 bucks (which is ridiculous)....and they leave a note that says: "Will have to come back to finish the vac, backwash, and balance the chemicals *Pool was a bit murky, so we left the system running 25/ in service until we return" Im not sure, but sounds to me as though they didn't finish the job and they are coming back, right? NO!!!!!! I called to ask when and they said they would send someone out for and additional $500 bucks...and stupid me, I agree!!!!! because Im the type of sucker that a business like this relies on taking advantage of. So thats the end, right? NO!!!!!!! They don't show up and when I call again, its my fault!!! So now we are two weeks and about $1500 bucks into getting this pool open and still no end in sight. But is that the end? NO!!!!!!! We were charged nearly $1000 bucks to replace 15 small tiles!!! Why? IDK....perhaps they flew artisans in from Italy. $2500 bucks....15 small tiles.....and a bowl of water I can not swim in.....do yourself a favor.....find someone that has some pride in their business, some sense of value for the customer, and frankly someone that will be around next year.......because these guys will go under and deserve it. AND SHAME ON YELP FOR MAKING ME GIVE AT LEAST 1 STAR!!!!

My ~45 year-old in-ground vinyl pool finally succumbed to all it's electrical, plumbing, equipment,…read morecoping and deck problems just before COVID started. We spent over a year trying to find a fair priced, communicative, and quality contractor who was even available to do the renovation work. We had ridiculously high quotes, quotes not itemized, blatant gouging, and folks who would not even return phone calls. Then we found Brian and Northstar Pools. From the first moments, I knew this was not your average NJ contractor. He was extremely polite, knowledgeable, humble - and clearly held to their mantra of providing only caring and customer-focused service - but he really knows his stuff on top of that! His prices were fair and enumerated in detail, so I knew exactly what I was getting. But it took a couple of months while I did more research - and during that time he was ever so patient, answered all my questions, and helped me arrive at a plan that worked. Once work started, he and his crew worked very hard and efficiently to tackle this beast of a project. As I was juggling the logistics of the other related landscaping and electrical work (and not to mention the weather), Brian was super accommodating and patient in coordinating all the work with me. When the inevitable need for plan changes occurred - Brian took everything in stride to make sure I was satisfied. The DIYer and engineer in me forced me to ask a LOT of questions as work progressed (and I mean a LOT). Brian answered every single one of them patiently and professionally - even the stupid ones. His craftsmanship and attention to detail were clearly evident. He even crawled ten feet under the new liner he just installed to remove a few pebbles that had found their way underneath - on a nice hot August day no less. Thank-you Brian and your great team for the work you did - and the manner in which you performed it. We are so blessed that we found you.