Ferzi has been a joy to work with. He is professional, personable, and extremely thorough. He also…read morehas such a wide range of skills and he can take on all sorts of projects.

Excellent work, done fast and with such high quality and care. So easy to work with Ferzi to make a…read moreplan and get the job done. Thank you!!

They did a fantastic job on a 10x8 rug that had not been cleaned in 6 years with pets . They are…read morevery courteous professional and their price are reasonable. Definitely would use again. BTW unlike other professionals who would take money off for giving a review, this is a totally unpaid review.

We had our carpets cleaned in December 2024. It was easy to schedule, service technician was on…read moretime, but done in less than an hour, and stains remained. When I called to express my concerns, Josh took great care of us. He was super responsive, apologetic, and sent his partner out at our convenience to redo the carpets. The carpets turned out great! We will use them again in the future because of their excellent customer service. He also gave us a partial refund for our troubles. Now that's customer service!! Thanks, Josh!

Thanks to Chem Dry and Josh for the great service a cleaning of our carpets and furniture. They…read morelook awesome and we will definitely call when we need any of our other carpets / furniture cleaned. Great Job looks awesome. Pat & Mary Ann T

Excellent Service! Scheduled within two days of service request! Tyshawn and team were on time and…read morekept me informed thru the gutter/downspout cleaning service. They are professional, know their stuff and very pleasant to work with. Highly recommend this company and will be contacting them with future service needs!

Very good service and price for a somewhat labor-intesive job. Jim Philbrick was very quick to…read morerespond to a request for a bid. He arrived promptly and gave an estimate within 24 hours. Fairly priced. I scheduled for services and he arrived promptly. This is a two day job. Must allow first layer of paint /paint chips drive before applying polyurea coating. Had my single car garage floor sanded down and a polyurea coating applied. The end result is a showroom floor that is going to be flake free for years to come. Work comes with a 15 year warranty. Jim has been doing this work for many years - very skilled.

Professional, timely, and creative - Jim provided straight feedback on recommendations for flake…read moreand application. Jim stands behind his work which is another reason why I went with him. I am a happy customer and will be using Jim for other shop projects.

I found Rapid Response Remediation through yelp projects after my basement sustained a little bit…read moreof flooding with the storm, and I had a hard time getting a hold of anyone (phones hung up on me, long wait lists, price gouger from Chicago). My basement was not nearly as bad as other people's, and I wanted help cleaning and with mold. They got back to me within a couple of days while I was on other companies' waitlists. They could have come out the same evening, but I had them wait until the next day which was more convenient. They came out, provided an estimate. I had questions, and I was able to say what I wanted done (eg. I didn't want the air purification for $1000 since my HVAC system has an air purification system in it that takes care of mold spores or the wall paint to protect from mold for $200 since I am already on a list to have my basement waterproofed in a month, and the walls are going to be dealt with). They were amenable to the changes. They were able to schedule me for the next day and do the work. They provided me with updates of the project. They took out more drywall than anticipated, but that's fine. I'll refinish the basement later. Garrett and Justin were both helpful. I recommend them. They listened, they were prompt, and I feel after talking with others in similar situations, the price was fair. They also did not demand insurance. I paid upfront.

Great communication, quick response both for the assessment/estimate and being able to get to my…read morehouse to complete the work. I had water seepage in the August flooding which led to mold. Garrett identified additional areas of mold that I hadn't noticed. His crew was quick, professional, and thorough. Price was very reasonable especially compared to some of the quotes I heard floated from some of the bigger names and out of state firms. A solid Wisconsin company.

I have been delighted for years with the services I have received from this company. I have an…read moreolder home that needs attention on a semi-regular basis for things small or not so small, and it has been a very good experience. I have gotten things fixed because the individuals who have come here have understood older construction and what might be behind the walls causing trouble. They know the era of the construction and the associated possible problems. I have also received advice on things noticed to be needing attention in the future if I choose to address those problems, but there has been no hard-sell approach to their observations. They have been my first choice for repairs and fixes. Ellen S.

I'm sure these guys have a number of people working for them - all at varying degree of skill…read morelevels. Probably some better than the guy we got. From our experience though, I could have done a better job myself. Basically, our guy showed up on time (yeah! good start) but was very unhappy and quite dirty for the start of the day. We asked him to trim up a small bathroom as we just got new floors and wanted to replace the trim. The guy took forever, got dirty handprints all over the place and did quite an average job with the trim. Holes weren't plugged up and areas near doors and tight corners were done with shortcuts. To the company's credit - we did complain about our experience and they did give us a discount on the bill. I'm sure they have other areas that they excel in as well. . . but if you need trim work done, I'd probably look somewhere else.

needed my apartment carpet done after putting down my 16 year old lab. John was very nice and very…read moreefficient. I'd recommend or use him again!!!