I made the mistake of calling Plumb Line back to install a vanity on my second floor the following…read moremonth of writing my original review. THEY FLOODED MY HOUSE. I ordered a vanity that had three wide, sliding drawers.Kevin informed me that the piping would need to be altered for it to fit properly. I paid for him to change the piping within the walls, alter the vanity so that the drawers would fit, and he also installed new shut off valves and altered their location. After he removed the original vanity and piping, nothing remained that wasn't installed by him. His failed installation resulted in my entire two-story home flooding and my family being homeless for over 6 months. It has almost been a year, and we still haven't recovered. Because the business wasn't picking up the phone at the time of the incident, I called my insurance company. Afterward, Kevin verbally admitted fault and offered to pay me partially for my insurance deductible in front of a witness. I had enough sense to decline his offer, but he admitted fault nonetheless. Nearly a year later, he's changed his entire story and is pretending to not know anything about the incident. If I were reading this review, I wouldn't need much more information to put this company on a list of businesses not to use, but just in case you do: Are you willing to risk your home suffering damages that cost hundreds of thousands of dollars? Are you willing to risk having to live in nearly a dozen different hotels, motels, and apartments within 6 six month timeframe? Oh, and imagine doing all of this during the height of COVID-19. Stay. Away. From. This. Business.

Responsive, speedy service. Extremely professional and get the job done right the first time…read more Recommend highly!

UPDATE : after quoting me 290 dollars to cut into my walls for a leak that was not even in my…read morewalls. They today just sent me an invoice for a diagnostic they never gave me. Free estimate is a lie. About 3 months down the road they are trying to bill me for work that was never done. Crazy.

I'm not one to bad reviews. In fact I probably owe alot of people GOOD reviews, but this one…read morereally had me steamed. I Just a bad overall experience: asked for a quote and good hustled into a ridiculously expensive service call that solved nothing: the guy doesn't listen just wants to make a quick buck. Almost 400 bucks for 15 minutes of work, watched them sit in there truck and look at their phones for 20 minutes, the they came back in and hit me with the bill. Laughable service level. Showed no interest in anything other than doing the minimum (less than) for the maximum price. Look elsewhere!!

A big shout out to Stephen's Plumbing here in M'ville. With a broken pipe in our front yard and…read morelittle to no response from several other plumbers in the area over a 10 day period, I was recommended to Stephen's. He promptly returned my call, gave me a price and came the same day to fix it. I'll be using their services from now on!

Excellent personal service. Quick and affordable. Very impressed with this company!! Strongly…read morerecommend.

I used Keil for HVAC yesterday, the hottest day of the year (5/19/26). Both my units were not…read morecooling. Camron arrived and quickly diagnosed, added lots of Freon to both units. took the time to check everything and we were up and running. nothing but honest talk and great work. the price was very fair so I highly recommend this company. Dennis Midlothian, Va..

Guy came out replaced a valve and pressure gauge, but never refilled or flushed boiler so I was…read moreleft with the same water harm problem. He was in a rush to get home and get to dinner. WILL NOT USE THESE PEOPLE AGAIN.

I pinged the 80 neighbors in our private Whatsapp asking for a plumber recommendation. 2 or 3…read moreneighbors mentioned Glen Allen plumbing, so I gave them a try. The first time I called, the rep said they would call me back the very next day. They never called. Every 3 or 4 days since then, I've called and left messages asking to make an appointment. They never called back. I'm ditching Glen Allen Plumbing for keeping me waiting for 2 weeks just for them to schedule an appointment. Found another local plumber and am now recommending to my neighbors that they also ditch Glen Allen Plumbing.

Did a good job on fixing a leaky shower faucet but were a bit pricey. The employees were friendly…read moreand helpful.

I can't say enough good things about D&R Plumbing! When I couldn't get other plumbers to even call…read moreback much less come asap, these guys came in and saved the day! I've called them twice now to address a leak under the house, replace two toilets, put in a pedestal sink with a new faucet and address leaks in an upstairs bathroom. I've just purchased a house in July 2019 and because it's an old house, it has had to have numerous issues addressed. Now I feel like I've got all things covered for future plumbing issues. I added them to my contacts' list! I've gotten a home warranty with my house purchase which is useful maybe a third of the time. The home warranty has contracted with a plumbing company that has a good plumber that I've seen once but two times they've sent "Mike" who is looking for an exit upon arrival. Each time "Mike" has been contracted, I. Wind up paying $100 for the visit and "Mike" ultimately says, "this is a caulking issue; we don't do caulk. That's up to the home owner." He totally missed a failed wax seal on an upstairs toilet that was leaking (and causing a sewage smell). I was pretty irritated but glad I had D&R Plumbing come over. They could immediately spot what the issue was and went right to work. I called on a Thursday night and set up an appointment for Saturday morning at 10:30. They got there early and fixed the leaks for a very reasonable price. Just LOVE them! Because this was my 2nd time having them out, I received a $25 off coupon! I've already told several co-workers about them because they are great people that don't shy away from any job and go above and beyond to make sure the client is happy. I was glad they took credit cards, too. With a 70 year old house, I know they'll be there to help me in the future and I am super grateful. Thanks David & Robin!

good communication, professional. Offered up front pricing and explained billing. Was available…read morewith my work schedule. Will use again

I wish I could give 10 stars! Very professional, work done was outstanding! Very respectful to me,…read moremy home, and the importance of my needs! I would recommend Mr. Clark to anyone with plumbing needs. I am already making my list for future projects! Thank you so much!

The plumbing team came out on Friday, assessed the issue, and were able to fix it right away. Their…read moreattention to detail was spot on, and they truly went above and beyond. They were prompt, professional, and provided excellent service. I highly recommend this business.

D & G Plumbing was recommended to me by a friend. She is right. They are professional, friendly and…read moreconsiderate. This past summer they installed hose bibs and made our main shutoff easily accessible. Most recently, they corrected a problem with the showers by installing the proper fixtures with adjustable temperature settings, so we have nice hot showers. I highly recommend Gene and Mike as well as Joe and April! Thank you all for your kind professionalism.