First I'll start with the good- Vogue accommodated my tight schedule and got me in for a cut/color, then a few days later hair style/makeup, on short notice. However, I would not return based on my experience: Cut/color- The cut/color itself were fine, however at the end she blow dryed my hair with a brush. I did not ask for this so I assumed it was included, however when I cashed out she charged me the $75+$40 extra! Style- I showed her a picture of a hairstyle distinctly curled with a flatiron. She instead used a curler and the resulting look was much different and outdated. This hairstyling was for some special professional photos so I was very disappointed not to have the look I asked for. I felt the prices here did not reflect the quality of service offered. read more

Incredible facials. Unlike other spas that tend to focus on the massage aspect, Debbie focuses most of her time on extractions and this completely resets my skin for another 6-8 weeks. The products are clean and high quality. Only place I will go in WNY. read more

I chose Vogue Salon for my Buffalo wedding when planning from out of town because I had been there a number of times for highlights and haircuts when I lived there and had always been pleased with the results. It was difficult to pick a place for our hair because, while everyone has a favorite stylist, most of us don't have formal occasions to attend on a regular basis to be able to recommend someone for an updo, so it was a bit of a shot in the dark. I had both a hair and makeup trial, which I would recommend if only to give yourself a chance to see everything in advance so you are not trying to figure out what you want on your wedding day. On the day itself they were very accommodating and allowed us to have snacks and champagne in the waiting area which made the experience really relaxing and pleasant. My hair turned out fantastically well, I got so many compliments on it at the wedding and from everyone who has seen the pictures. My makeup was great as well, not too heavy, just enough so I felt like a better version of myself and I didn't have to touch up anything but my lipstick for the rest of the day... isn't that what everyone is going for? I thought the price was quite reasonable considering the quality of the salon and the results. read more

I visited the salon last minute for pedicure-they were very busy but able to accommodate me. Jen gave me a very relaxing pedicure-highly recommended. A little pricy but worth it. read more

When I'm in the mood for spa services (massages, manis, pedis, facials) I am hoping for a relaxed and calming environment. While Vogue salon offers many of the services that I am looking for, this place is primarily a salon that offers spa services. While I sat in the waiting room I was assaulted with the odors of various chemical agents that women use to tame their unruly mops. While I don't decry the women for using such agents, understanding the needs for the same, I certainly do not want to smell that before I'm about to go into a state of ultimate relaxation. I'm also going to comment that I was forced to read a Cosmo while I was waiting as of the lack of availability of mens magazines. I'm now well-versed in the top 25 ways to please your man...but I digress. When I called to schedule a massage, they did not have any available, but they did offer me a body scrub that involved some massage. I of course jumped at the opportunity to be rubbed down and cleansed at the same time so I booked it. When i arrived they provided me with a pair of scratchy, medical looking underwear to wear during the procedure. I have had hundreds of massages (and a few body scrubs) and I have NEVER had to or wanted to wear anything during those procedures. Call me old fashioned, but I wanna be buck naked when I'm getting a massage. The last thing I want to think about is some sanitary underwear scratching my man parts while I'm trying to relax. Though the scrub was nice overall (in the sense the even the worst massages are ultimately pretty good), it was not a very relaxing experience and hence I will not go back. Plus, as I've mentioned in other spa reviews that local spas should really offer a changing room and shower area so you don't have to drive home oily. Vogue Salon should focus on separating the salon and the spa if they want to contend with the big boys in the area, and for the love of god (and my man parts) lose the complimentary undies. read more

I am a Vogue Salon "lifer." I was originally referred to Whitney Jakabus for her eyelash extensions 2 years ago and had then transitioned into her hair care and makeup. Now, she's my GURU for all things beauty-oriented. I am at Vogue almost once per week for Whitney's blowouts, coloring, hair extensions, and makeup. I also get my gel manicures done by Rina who is also very pleasant and talented. All of the staff is very sweet and I can now call them not only my cosmetic advisors, but my dear friends. I have referred several of my family and friends to the salon who are all now as equally addicted. Keep up the great work ladies! :) read more

The salon promised they could take 4 people at the same time and when we got there that is not what happened. They made one person in our party wait for over an half an hour ! It messed up all our plans and they flat out lied. read more

I LEFT VOGUE!!!! 1.Way over priced! 2. The business favors "regulars" and does not know how to treat it's customers with respect!! Snooty. Every appt. took several hours!! 3. My hair was starting to disintegrate at the ends after color treatments!! 4. Don't waste your money! There are MUCH better salons in town!! read more

If you want a manicure that lasts without doing gel, ask for Deb. She gave me the best manicure and pedicure ever! It lasted almost two weeks! Thank you, thank you! read more

I've been going there for years now. I've seen many stylists and am always happy when I leave. It's a great atmosphere and they make me look fabulous from head to toe ! read more

Terrible customer service. They double-book appointments and do not value their clients' time. I delayed my return trip back home to Virginia Beach so that I could make my 9:30 appointment at Vogue, only to arrive at the salon after driving from my parents' house in Orchard Park, to find that they had double booked my eyebrow wax with a facial. My options were to sit and wait for Debbie to finish with her client's facial so that I could get my brows waxed, or to reschedule my appointment. Since I was leaving Buffalo immediately following my scheduled appointment I had no time to sit and wait. And since I choose not to spend my money in establishments that do not treat me with respect I will never be scheduling another appointment at Vogue. I relayed my story to friends I knew who also went to Vogue. One of them told me they stopped going to Vogue for the same reasons as I now won't return - poor customer service and their policy of double booking client appointments. Another friend booked a hair appointment for her wedding day up-do with a specific stylist who she had previously done wedding test-runs with, only to arrive for her appointment on her actual wedding day and be told that the stylist no longer worked there. Nightmare. Vogue is the worst. read more

For her birthday gift, I purchased a gift certificate for my best friend to get a massage at this day spa/salon. Feeling in need of some relaxation after a stressful final exams week, she called to make an appointment. No one answered. They didn't call back. She made a second attempt to contact the salon - this time they answered, but revealed to her that they no longer offer massage services. They offered to use the gift certificate towards another procedure. My friend accepted, requesting a hair cut. On the day of her appointment, she walked into the salon. She was mostly ignored until finally the woman at the front desk asked her to take a seat. The waiting room was festooned with merchandise: bags and beauty products everywhere you look! Even though she was on time, she waited 10 or 15 minutes before being called over to a station by Michelle. Michelle's work space was not very tidy. Michelle herself was nice but didn't engage except to push expensive hair products at her client. The pedicure room pump wasn't working and the water had overflowed creating a terrible smell in the salon. The other stylist and staff were hanging around talking loudly about personal matters including complaints about other staff-members. My friend received a die job, which turned out well. The hair cut itself, the most important part, was another story. My friend requested an inverted bob with bangs cut straight across. Uneven, whips of hair were left to hang uncut. My friend pointed out that her bangs looked uneven twice. She was ignored and finally told that "Bangs never look good when you get them cut." As if she hasn't had hair her whole life and know what it should be doing? No corrective action was taken to resolve this. More time was spent fluffing and styling her hair than cutting it. She said "no" to even more offers of pricey hair products. Michelle said that my friend could come back if she was still having trouble with the bangs. How convenient, right? Looking at them now, I'm shocked. They're choppy and uneven, even to the untrained eye. My good friend left the salon feeling stepped all over. She went in to have a relaxing experience and came out feeling condescended towards and unhappy with her hair. To add financial injury to this insult, the massage certificate covered only half of the die and cut job, which was not worth more than $100 my friend was charged. She tipped and tried to be polite, but she will never go back. For this price, she deserved better service and a friendlier, more professional atmosphere. It sounds to me like Vogue salon needs to focus more energy on providing quality salon and spa services for the money they charge and less time trying to get more cash out of their unsuspecting customers. The students training on Maple at Leon's Studio would do a better job. read more