We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

I asked this company to check the defunct HD on my relatively new CCTV. They said they don't work…read moreon systems they didn't install. They said they would sell me a new system. The cost for a new system was in the thousands. I called a computer repair company in Walnut Creek. They replaced the defective CCTV HD with a much greater capacity industrial quality CCTV HD in a matter of minutes! Cost of the industrial quality CCTV HD (4 times larger capacity than the original HD) was $150.00!!! Works great !!!

I'm sorry for responding so late. Here's a good spot for lunch and great wine tasting with mom…read more The Oak Farm Vineyard.

Service is worthless. Try another alarm company. ADT has totally changed from what it use to be and…read moreisn't worth subscribing to. lf you're in the Bay Area, try Bay Alarm. They have a long standing positive reputation. I am very satisfied with them and have been using them for 3 years after dropping ADT.

I have used Tommy's now 3 times. He did an amazing job on our patio door (he fabricated a part in…read morehis van!) and he made me a new Camry key. Then he helped me out at my ex's house by installing an additional deadbolt and reinforcing the plate for the existing deadbolt. This man is amazing. Fort of all, he has stayed in business now for years and you don't do that unless you are darned good at what you do. He is very reliable and communicative. I will never use anyone else so I really hope he doesn't win the lottery anytime soon. He itemizes and estimates well and clearly. It only cost me 230 for the deadbolt and callout and 3 additional keys. Perfection. Also he tests many times including having ME test. Talk about thorough!! Trust me, you want Tommy!

The car key works fine and the price is just right for the service 10/10 will hire again if i need…read morekey duplicated Mitsubishi outlander 2024

I had no idea that I could get blazing fast internet by putting in wired in wall ethernet ports. I…read morehad an old mesh system that was doing a horrible job extending my signal throughout the house. My sister told me she had her house "wired for ethernet," and they were very happy. I called Enterprise Communications and they were wonderful, patient (especially Ricardo--you may be able to tell I am not a techie). I needed fast internet for a therapy practice) that was affordable. They had ample availability and installed my new "drops" and a switch in about 4 hours.... I highly recommend=== wish I had called them years ago....My ISP is Sonic and now my wifi is everywhere and fast fast fast... :) YIPPEE~

Enrique and Ricardo were great! They inspected my internet needs 30 min after I called, gave a…read morereasonable price, and fixed up my system that same day. Couldn't ask for more, and now my internet is supa fast.

Wow. Dan just came in and did some incredible and detailed work at our single family home to help…read morelevel up the wifi speed with two Cat6 ethernet cables - one to the living room and one into the abyss that was my garage (where I work.) When he came, he did a thorough assessment of our options based on what we had available (checked the attic in our main home and our garage attic), provided me a quote, and got the work done in two hours. He even pointed out some items in our attic that might need attention (a weak beam), and even engaged in some friendly conversation with my two year old that was wondering "What's he doing?" every 5 minutes. (Sorry if that slowed you down, Dan.) Bottom line: Dan's approach is genuine and authentic, and we highly recommend. The Saturday visit was not expected, but I'm actually looking forward to working on Monday. Thanks, Dan!

I recently called Dan to run a network cable from my garage into the house--a job the Xfinity…read moretechnicians completely refused to tackle. Dan was fantastic from start to finish. Not only did he do an exceptionally clean and professional job with the cabling, but he also provided some great, logical suggestions to optimize the setup. What really sets Dan apart is his willingness to go above and beyond. He didn't just stop at his assigned task; he troubleshot and connected an exterior cable that Xfinity should have handled in the first place, ensuring my internet was fully up and running before he left. I truly appreciate his expertise and work ethic. I wouldn't hesitate to work with him again in the future. Highly recommended!

Well, what can I say other than WOW. John installed outside cameras about 9 years ago. Today he…read moreupgraded our system. He told me it would be so much better because day and night would be in color meaning nigh time would be much clearer. I believed him but I was skeptical. WOW was he right. John is HONEST, RELIABLE, AND makes absolutely sure you want to make changes AND makes absolutely sure you are happy with results. Thank you so much John.

Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

Kurtis helped us design a great network and entertainment setup and personally ensured everything…read morewent smoothly. he was flexible with his approach and the work is very high quality

I've worked with Kurtis for years now on a couple of different fronts. On home internet, he's been…read morecritical in designing a system with multiple access points on different floors so we've got consistent strong internet throughout the house, which is old and therefore has lots of rooms and lots of plaster walls. He's also sourced and installed several TVs for us over the years, including most recently recommending and installing two frame TVs and updating the surround sound so everything sounds theater quality. He's trustworthy, responsive, respectful of the home and does great work. You can't go wrong with Kurtis.

I would highly recommend Bay Alarm. I recently switched from Brinks, where I had terrible service,…read moreto Bay Alarm. They have been fantastic. They helped to resolve all my issues, and their technical staff was excellent. I'm glad I switched!

Not trilled with their service. I called because of a fault in my system and I wanted to know how…read moreto check if it was a battery. The phone tech told me my battery is fine and I should get service. Now I have a $150 bill to replace an old battery. Not helpful!

Orkhan is absolutely amazing . He's incredibly prompt, reliable, knowledgeable, ethical, and…read moretrustworthy. I will use him again for all security needs I recommend him without reservation Thank you

Orkhan installed a full Ubiquiti network system in my home, including multiple Ubiquiti Access…read morePoints that provide excellent Wi-Fi coverage throughout the house. He also set up a complete surveillance system with Ubiquiti UniFi Protect Cameras, ensuring clear video quality and reliable monitoring. In addition, he installed a professional door access control system using Ubiquiti UniFi Access, allowing secure entry with key cards, PIN codes, and mobile access. He configured everything perfectly, including the network rack, patch panels, PoE switching, and cable management, making the entire setup clean and well-organized. Orkhan also handled the installation of the router, firewall configuration, and remote access setup, ensuring the system is secure and easy to manage. The work was done professionally, on time, and with great attention to detail. Everything is running smoothly, and I highly recommend Orkhan for any networking, security, or low-voltage installation projects.

Hi Shawn, Thank you…read morefor installing the security cameras neatly and quickly. I bought the cameras but couldn't install them, so I feel relieved after installing them. I will use you again in the future and recommend!

Shawn did a fantastic job installing the wood paneling for our family room. Love it!!!read more