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    VolumeONE

    3.7 (77 reviews)
    PriceyHair Salons
    Closed 8:30 am - 8:30 pm

    Services - VolumeONE

    Haircut

    VolumeONE Photos

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    I am a disappointed in a couple things with my hair. There is a patch in the very front that looks like it got missed. It is in the very front and center piece. The top of my hair and bottom are completely different colors. We talked about how I wear my hair up very often, so I wanted to try some lighting underneath. What I didn't expect was for the underneath to be platinum while the top is much more muted and honestly brassy. The color is also very chunky on the bottom which I am not a big fan of. When she pulled my hair up in the salon I should have expressed my shock then, but I wasn't sure what to say or do and I was just ready to get home and get my back dry from the bowl. When she was adding in the foils, she had to pull the bottom ones out and she hand rinsed them while she finished adding the rest. She tried to rinse them in the bowl after all of them were pulled off but that was almost an hour after they were hand rinsed. When my hair is up, from the side it looks so bad cause you can see both shades at once. Yes, I am unhappy with my hair, but what was the reason for the poor review was when I reached out via email... NO ONE EVER RESPONDED. I gave them a chance to correct this, but never even heard back. I ultimately got this fixed by another salon in the area. I would recommend just finding somewhere else.

    I booked an appointment online for an over all toner with shampoo and blow dry for $20($18 with a 10% off discount) with their lowest level (newest) hair dresser. When I sat in the chair I told her I wanted to do what was booked and we talked and never did I ask for anything other than a toner and what I booked for. My hair didn't look much different just refreshed which in my head was fine I'm only paying around 20 plus tip so it was a nice little mom get away. When I checked out the lady at the counter said $90.... I was so surprised I had asked why and she said oh well product and everything extra like shampoo and wash. I was too in shock and they were busy I didn't want to hold up the line. I went to my care very upset I just paid an unexpected $90 for what seemed like nothing. Well a nice hair wash. I checked the promotion to make sure I wasn't making anything up and online it said "included shampoo and blow dry." So what did I just pay for? I was bothered enough I called the salon as I sat in their parking lot bc I was too upset to go in person and the front desk told me a manager would call me back. It's been over a month and still have not received any kind of care and as I go searching for a new salon and I see they have over a 4 star rating it makes me so furious. I'm someone who spends plenty of money at salons and values my hair but this salon is a complete rip off. Also, when I told the front that the website needed to be updated if shampoo and blow dry were NOT included that was deceiving and her response was "I don't have anything to do with what's online..."

    shannon m.

    Called for a balayage and cut, and was scheduled within 2 days with Mary. She was super friendly and knowledgeable, and did a great job blending the new color with my previous. I would trust her again with my hair, and I don't say that lightly. The salon itself is in a good location downtown and is nicely layed out. It was busy and everyone was super friendly and not gossipy/mean, which I do pay attention while I wait for my color to be done. A friendly atmosphere for sure!

    Rachel C.

    I was encouraged by my new current stylist to make this review as I'm not a confrontational person. February 27th 2021 I had an appointment with Kat for highlights. Everything was going well until I was put under the heat. My head started to feel super hot so I leaned forward out of the heater waiting until Kat came back into the room. (I was in the back room where there was nobody else that Saturday) it was probably about 10-20 minutes before she came to check on me I let her know I was super hot but she said my hair needed a bit more time so back under the heat I went. After a few more minutes my head started burning again, I sat forward out of the heat once again and Kat came back after a few minutes. She was ready to rinse my hair out and at this point I'm sure she saw the redness but failed to mention anything. We made it back to the chair for trim and blow dry! The whole time I really just felt an odd pain on my scalp. Again, at this point I'm sure she noticed because my hair was not drying where the burn was. It was super oily as it was clearly blistering during this time. I really had no idea it was this bad until I left. Once I was home and really able to take a look and have my husband look as well, he was appalled that I had to pay for any services (mind you I tipped great too) as it was clear as day I had a chemical burn. What I went through for MONTHS after this were terrible! The healing took almost an entire year. It is just now starting to not be sensitive. Constant pain trying to wash my hair, scabbing and bleeding over and over again, my hair has completely fallen out, and will NOT grow back in that spot. I've been told multiple times that this salon is lucky that I didn't take further action as this was a much more serious situation than I had thought at the time.

    Hairstylist: Liz Blonde balayage coming up higher in the front around the face.
    Kathleen M.

    I love the environment at Volume One, not to mention I always get the best service ever. Liz is the stylist I see and she always takes her time and listens to what I want. She explains each process and constantly asks if I'm comfortable. I know I can take my Pinterest dreams to her and she will make them a reality. I have been to lots of different hair salons and this is by far my favorite!!

    New digs.

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    8 years ago

    Trendy, stylish salon. Staff is clearly well educated in their craft. Marissa was an awesome stylist. If you are a blonde you need her!!

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    Page 2 of 2

    Ask the Community - VolumeONE

    Review Highlights - VolumeONE

    Marissa was my stylist and I am already in love.

    Mentioned in 5 reviews

    Read more highlights

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    Moonflower Salon

    Moonflower Salon

    4.2
    (32 reviews)
    0.3 mi

    I recently moved from Atlanta to the Pensacola area and did a lot of research before going to…read moreMoonflower Salon. I was walking by one Saturday and popped in to inquire about the salon and if any stylist was experienced in shades of red (if you know you know). My hair is naturally dark brown and now about 50% gray; I've been coloring it red for years! The nice woman at the desk recommended Susan and I booked an appointment. Susan exceeded my expectations! She really listened to what I wanted to achieve as well as replicating the color and highlights from photos (of my own hair from a couple of years earlier). The salon is professional, welcoming, has good prices for top tier work. Susan also gave me a wonderful haircut that was flattering and brought my hair back to life. Also there's no high pressure to purchase products even though they do carry products. Salon is comfortable, upbeat music in the background, beverages are available for clients during the service. I can't say enough good things about Moonflower!

    I'm very angry and disappointed with my experience at this salon. I would not recommend coming here…read moreif you don't want or like toner. The owner herself did my hair, and right from the start, it was unprofessional. She didn't even put the drape on me--she told me to do it myself. When I specifically told her that I don't like toner and didn't want it, she pushed it on me anyway. Against my better judgment, I ended up letting her do the toner, and it completely ruined the color I had in mind. Instead of the bright blonde I asked for, the toner made my hair look dull, flat, and ashy. It destroyed the existing blonde I had before and left me feeling so disappointed. When I expressed my concerns, she did not care at all. She didn't offer to fix it, add highlights, or do anything to make it right. Her attitude was dismissive, her energy was bad, and the entire experience felt unprofessional. I left feeling frustrated, unheard, and with hair I absolutely hate. I will never return to this salon, and I do not recommend it to anyone. I'm leaving the blonde picture of my highlights that I always have achieved with other stylist with no toner and the dull toner version from my experience at this salon.

    Photos
    Moonflower Salon
    Ashy/dull blonde with toner
    Ashy/dull blonde with toner
    Moonflower Salon

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    VolumeONE - hair - Updated June 2026

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