Love this place. Helps us everytime and makes the job quick and easy. Love Western Hills Builder…read moreSupplies!!!

Went there today to look at fireplaces and stones for fireplace. In store for over 10 minutes and…read moreultimately had to go to counter for assistance. There was a female employee who admitted she knew very little about fireplaces. A male employee just happened to be walking into the counter area and was advised we were seeking assistance with fire places. He rolled his eyes and told the other employee what website to pull up on fireplaces. The male employee jumped on a customer that just happened to walk into the office and simply ignored assisting us. I looked up on their website before coming as to what they offered. Just advised the counter clerk not to bother and walked out. This was our first time a WHBS and it will be the last. Obviously they don't care about their customers. Funny, there is a sign outside of the store indicating all customers are welcomed.

Always willing to help out. Equipment is always in good repair and if something happens, they…read morealways fix it w/o questions. I've been doing business with them for 13 yrs now. I have purchased tens of thousands of dollars worth of equipment and have always been satisfied. They are great people to work with.

From the owner: Located in Clayton, OH, B & H Used Restaurant Equipment specializes in providing high-quality,…read morepre-owned restaurant equipment and supplies, with a focus on refrigeration equipment. With over 20 years of industry experience, they have built a reputation for reliability and customer satisfaction. Whether you're a new restaurant owner or looking to upgrade your existing kitchen, B & H Used Restaurant Equipment offers a wide range of affordable solutions to meet your needs.

I'm in this location a lot lately. I used to come here only if I couldn't find what I needed…read moreelsewhere. But I have to say, things have changed and for the better. And I now come here first. The store is well stocked, clean and organized. Staff are everywhere so it's not hard to find help. And if someone can't help, they find someone who can! Huge difference! One of the managers Minuette (sorry if I spelled it wrong) is so kind and always working her butt off! But not only her, I have had the pleasure of getting help from many of the employees. Nikki, Dan, Chris, Celeste, Tessa, Jay, Bruce, and one of the nicest and most helpful I call Credit Card Chris. Lol He will get you $20.00 in free merchandise just for applying for a credit card! (If you're approved it's more, I think $100.00) It's a win win he says! The staff are incredibly helpful and treat one another like family. There are a couple employees that I saw in the freezing cold working the parking lot, and every single time they see me or my hubby they make sure to say hello. Now I look for them so I can say hello. You might be greeted by one of their Home Service providers like water treatment, Heating and Cooling-We just had them come out to our house to make sure our furnace was running good after a long winter. He did a checkup for $29.99. We got a clean bill of health lol.

I went here last weekend because I needed lumber to build a outdoor table with my roomates. We had…read moreall of the measurements and knew what we needed, but we had never built anything like this before and I don't think I have ever been to a Home Depot without my parents. We walked in and found the lumber section, everything was very well organized with lots of options, and I was really glad the pricing was clear and visible. After searching for a bit a worker came over to help us grab some items. He told us that he had a lot of experience helping other people build this table before and was ready to answer any and all questions. He also helped us find the right measurements and cut the wood for us. He was so incredibly helpful and super nice, it was amazing! I wish I had gotten his name! Overall it was a great experience, especially for a very inexperienced and intimidated person like me who barely knew what she was doing haha!

I stopped here before the Memorial Day weekend to get the propane tank for my grill checked out. He…read moreweighed it and said it was about 1/3 full which would be an hour or two of grilling. I mentioned the tank was at least 10 years old. He noted the tank was at or past the expiration date. He recommended I use it over the weekend and exchange it for a new one then bring the new tank for refills.

Just a FYI: On Friday's Specialty Gas House on Indianola…read moregrills out burgers with all proceeds going to Honor Flight. DELICIOUS burgers!!! $5.00 donation gets you a burger, chips and a drink. What a wonderful way to help veterans and Honor Flight!!

Disappointed - Product Not as Advertised and No Response from Company…read more I purchased a solar wax melter from this company because the listing clearly stated it included a stainless steel tray. What I received instead was an aluminum tray -- a clear downgrade in both durability and value. I emailed the company twice (on May 12 and May 23) and called three times (on May 15, 19, and 22). I never received a response. During this time, they changed the product description on their website -- first removing the mention of stainless steel, then replacing it with "a tray," and now listing it as a "black aluminum tray." This tells me they knew the original listing was inaccurate but chose not to address it directly with customers. The product itself may still function, but the lack of transparency, accountability, and customer service is unacceptable for a product at this price point ($174.01 including shipping and tax). I expected more professionalism and honesty from this business. I hope they take this feedback seriously and work to improve their communication and accuracy in advertising. I would not recommend purchasing from them until they demonstrate better customer support and clarity.

The HappBee acres team is the best resource any aspiring beekeeper could ask for. I learned…read moreeverything I know from Liz and Kevin, both during visits to the store as well as the amazing field days they offer free of charge. I get all my bee supplies from HappBee both for the quality as well as the advice I receive on every visit!

McCabe Do It Center is the best place to buy all your grilling and backyard cooking appliances. I…read morehave a Weber, a Traeger and now a Gozney Arc Pizza oven. There was a problem with my ignitor on the Gozney and Andrew was a true gentleman worked with me to resolve the issue. I have bought from them all my backyard appliances and day-to-day hardware needs. Andrew and the team are top-notch. Don't go to a big BOX, go to McCabe. Tom M

well stocked. knowledgeable and helpful staff. great personal service…read more lots of available services such as key making, lumber cutting, paint matching.

We just got our Hot Springs jet setter XL delivered today and had an amazing and awesome experience…read moreworking with Kathy Koebel at Hot Springs of Dayton Ohio. From start to finish, she made sure that we purchased the right hot tub for us... Invited us in to try out the ones they had in the showroom and talked us through all of the things that we were looking for and kept us updated on the progress of our order Since I was very stuck on one color. Would recommend them to anyone, especially as long as Kathy is there.

We inherited a hot tub when we moved to Xenia. Sam came out to service our hot tub for our spring…read moreopening. He was excellent. Very patient well mannered gentlemen. Took the time to explain the basics of maintenence as I am newbie. He didn't charge us for things not needed. I would highly recommend HotSpring. We had excellent service from our technician Sam Cron. Thank you. Hotspring was also recommended by our previous owners.