Terrible customer service. This company does not follow instructions and misrepresents what is…read morediscussed over the phone. Buyer beware. When placing an order online, I requested a shipping change: if they could refund their shipping charge (which would have covered standard UPS Ground), they could instead ship using my own UPS account via 2nd Day Air. I followed up with a phone call to confirm and clearly stated that if it was too much trouble, just use their regular ground shipping and ignore the change. Over the phone, they confirmed the order would ship via UPS Ground using their free shipping. However, after the item shipped using my UPS account, I was told they could not refund their shipping cost -- despite the fact that I was eligible for free ground shipping in the first place. I spoke with the same person again, who gave no clear explanation as to why a refund couldn't be issued. This is a small business, not a large corporate chain, yet they act as if they have no flexibility or accountability. This isn't about small $10 shipping charge -- it's about honesty and doing the right thing. They profit by refusing to refund money they shouldn't have charged, and then hide behind a false lack of options. Unprofessional and dishonest. I strongly recommend staying away.

From the owner: Visit our showroom to see our line of Moen & Delta faucets, Aker tubs & showers, Tradewind…read morewhirlpools, vanity tops, and more. We are an Authorized Independent Stihl Dealer offering a full line of Stihl Power Equipment and service.

I drove accross town because we had a Toro mower with A Briggs and Stratton engine...not purchased…read morethere. We did not have the recept or card statement. but after contacting Toro/ Briggs they suggested going to an authorized service center and if it was that new ( less than year ?) they would be able to verify by serial # ...I remembered my parents had bought mowers there years back (I'm almost 68 so years ago) the guy at the desk was very courteous. But he went back to ask the " lady that handled warranties" each time he came back I wasn't able to provide..receipt no..credit card statement no ...I had intended to leave it for repair ( on my dime) but an older larger woman came out to repeat what he had already said...but then said I had not been told what I said by the engine company...as a retired medical professional I suppose I had not been called a liar in so long I was shocked. He went to see cost to check it out after he stepped away I thought why patronize people who feel free to call you a liar ..so I eggresses replaced my mower in the truck...but came back In side to tell him why I was not leaving it and to thank him for his time. They appear busy so I guess they have plenty of business...not to worry I won't waste another minute there....I looked online when I returned home and there are things posted from Briggs and Toro indicating what I was told. I'm not sure why she chose to say they never told you that as opposed to they may have told you that but our company policy won't allow it or ? Perhaps being a mower warranty clerk in a mower shop at her age has made her bitter ? Who knows... I think we'd use pinking shears on the lawn before returning there.

I ordered three Grasshopper blade spindles (623757) for my Grasshopper 930D2 with a 3472 deck. I…read morewas not advised that this part had been made obsolete and superseded by Grasshopper 623701. I wasn't made aware of this until the order arrived from The Mower Shop. The inventory specialist at this shop undoubtedly dropped the ball on this one. Additionally, The Mower Shop defers it shipping to a company called Shopify. Accordingly, I received two different shipping charges for the three spindles. The Mower Shop charged me $82.19, and Shopify claimed I should have been charged $39.53. When I called The Mower Shop and requested a reconciliation of the shipping charges, the customer service agent disavowed any knowledge of the Shopify email sent me. Lana then became both argumentative and contentious over the issue. This is the result of a company who subcontracts their shipping responsibility to a separate company and then refuses to accept the errors of either The Mower Shop or Shopify. I recommend you find a Grasshopper sanctioned dealer who processes the order correctly AND does their own shipping to ensure the order is error free and requires few, if any, contacts between the customer and argumentative employees.

Great service and pleasant. Taken a few machines there over the years. Reasonable pricing tooread more

I have used Lyndon Mower for years and always happy with the service. When my 50 year old Bunton…read moremower could no longer be serviced they were happy to assist with finding a place that could. I still get blades sharpened while I wait and get my Snapper mower serviced.

If you want to support a local, excellent business, I suggest Mobil Mowers. The service is…read morefriendly and they always go out of their way to help. They are well stocked with parts, Husqvarna and Dixie Chopper are the two big items, but they also have a wide array of other products and accessories. I've been going there for years, and I just purchased a big Dixie Chopper 60", and am very pleased.

Hands down the ABSOLUTE BEST service around. WHOA!! Everyone at this establishment is awesome! The…read moreladies who work the front counter and help everyone amazing. The mechanics AMAZING. This place is hitting on ALL CYLINDERS and I'm blown away by the help this shop shown me!! I will never take my things elsewhere. My Loyalty has certainly been earned and rightfully so!! Take your business here!

shopped there a couple of times and they do a great job of sharpening my chainsaw blade. picked up…read morethe chain 2 days ago and accidentally dropped a $50 bill on the floor. They went through phone records to find me to get my $ back to me. HONEST!

They are nice and helpful towards customers. Always a pleasure going in there. got a new trimmer…read moreand love it.

I contacted Thomas on Thursday about repairing my zero turn mower. He said he was booked until…read moreMonday he could could come over at 10am. I agreed. At 11:30am on Monday still no show no call. I called and texted with no answer. I then used my daughter's phone to call and he answered on first ring. I asked if he was still going to make it over. He said yes he forgot about it and would be over in 20 minutes. 2 hours later at 1:30 again no call no show. I tried calling again. He would not answer my call. I would give him 0 stars if I could.

From the owner: I'm a certified small engine mechanic that specializes in the quality repair and maintenance of…read moremost outdoor power equipment. From lawnmowers, trimmers , leaf blowers, ect. This is a mobile service that comes to you. If you are in need of repairs or service to your lawn equipment, feel free to contact me anytime. So we can arrange a date and time to get it done. My job is to save you money and time.

Great store and Bob was very helpful and hones. I would highly recommend this store for your lawn…read morecare needs. It's the only store I will shop at for all my lawn care needs.

From the owner: Family owned and operated.read more