This place is on point and on-time! Same day appointment and a very efficient process. Glad they…read moreare in my neighborhood!. Thanks Ladies. J.Eberhardt

Drs need to listen to their patients. I went to this Urgent Care because I was breaking out in…read morepoison ivy which I am very allergic to. Told the dr I have had it in the past and the only thing that has worked on me is the 10 day steroids. He said he would only give out the 6 day pack. Well, I am still breaking out and having breathing issues. I have diabetes, but in remission with a 5.4 A1C. Will never return here.

Great place and doctors. I like being there because it is close to home, and I can also get my…read moreblood work there.

Horrible customer service, haven't seen worse front desk ladies in years. They are horrible, mean,…read morenot understanding, and plain rude. They have been rude through the phone with an attitude without even having started the conversation and even worse in person. Grown woman with an attitude of a 6yr old. Also have had others have the same experience recently. I never have an issue with anyone anywhere I go and I did not budge back at them at all, I waited to write this review in hopes management would take control of such mean people. Jennifer along with another blonde at the check out desk were HORRIBLE.

I am a Veteran and chose Fredericksburg Primary Care Clinic through the Community Care service…read more All Veterans, PLEASE DO NOT MAKE THE SAME MISTAKE! Instead, choose a modern, professional, full-service doctor practice like Mary Washington Hospital Primary Care 540-741-9300 12101 Carol Lane STE 101 Fredericksburg VA 22407. The difference is Night and Day!! MW has modern technology and facilities, MW Doctors are continually being trained in the latest medical treatments and technologies. They offer Veterans way more modern diagnostics with modernized treatments. of interest to Veterans, MW has perfected the VA Community Care Optum processes. Because they are modern they offer online check-in, and use the My Chart app, which makes life SO MUCH EASIER!! No comparison on the level of Veteran care between the two!!! Fredericksburg Primary Care is a 1960s practice with no modernization that does not even staff enough people to answer phone calls. So, if you need to reschedule an appointment, you must physically drive to the office and walk in to do so. MW has an app for that and for all medical interactions. Fredericksburg Primary Care is an antiquated doctors' practice in a run-down old facility that should not even be cleared for a medical practice. Dog kennels are more modern. I have witnessed the hard-working, understaffed front office employees being treated horribly by the lead office administrator and the nurse practitioner, Sandra. The doctor's office is cramped, at least 50 years old, and basic. The administrative area and reception mingle, so one can see how old and broken down the equipment is. Think about how much money that doctor makes and still has broken-down old office equipment. His priorities are very clear, and they are not his facility, staff, or Veterans. They do not organize or plan for daily medical support services, especially the VA's administrative procedures, although they take on VA patients and get paid well for doing so. They also do not answer their phones because, as I quote, the office manager's response: "They ring so much, and we just do not have time to answer them." Because they do not have administrative processes for interacting with VA's Community Care Optum and do not answer their phones, every lab and x-ray consult requires multiple physical visits to request re-faxing the Request for Service forms. The RFS must be refaxed so many times because the untrained staff does not fill out the form correctly, and it is hit and miss if they use the correct fax number. In addition, they do not understand how to bill Optum for visits, so the Vet receives the bill every time. That forces the Vet to spend time on the phone calling Optum so they can pay the bill. This antiquated, disorganized practice should not be allowed in the Community Care network, and I am working hard to remove them.

Best Internal Medicine doctor in the area, in my opinion. Super smart and thorough. A lot of…read moredoctors and nurses I know go to him because he's so good He recommended getting a calcium score CT, which was out of pocket, not covered by insurance. This screening test found cancer early before I had symptoms. For this, I'm grateful.

Dr. Ferguson is without question, the best doctor I have ever been to. I moved and now drive 3…read morehours to get there but I do it happily because he's that good. He does not just write prescriptions to treat symptoms, he invests a lot of his time to figuring out how to make you well again. Be prepared for long wait times because he does this with all his patients. A doctor with his level of experience are usually burned out and don't seem to care about patients anymore but he is a diamond in the rough.

The front end staff is incompetent. I showed up for a scheduled appointment that they canceled on…read moremy without notice. They could not follow simple requests such as location of where my lab order should go. So many issues that I would not trust them with your health. I found a new provider due to the many scheduling and medical malpractice.

This is tough because I've had nice discussions and overall good results relating to my health with…read morenurse practitioners and the doctors here. They support holistic approaches and truly focus on treating underlying conditions and not just symptoms but they are impossible to get a hold of to get prescriptions refilled. The office number says they don't accept prescription refill requests over the phone but if they answer then they "do" only for them to not send the prescription to the pharmacy for weeks. You have to hound them over and over for days, get an appointment and remind the doctor three or four times in order to get my simple blood pressure medications and insulin refilled. The care is good even though the office is dreary, dull and outdated but the prescription refill process is a catastrophe.

Awful. He tried to get me to schedule a new appt for a mistake his office had made. When I…read morebalked at having to pay for a second appt for their mistake .. he relayed a message to one of his tatted up front desk workers to either pay for a second appt of leave. What a nasty guy. Left and never went back.

Since the best doctor this practice has (Dr. Nancy Wang), will be leaving the end of September…read more2017, so will I. Dr. Wang is a compassionate doctor that actually cares for her patients and ensures they receive the best possible care. She's very thorough in what she does and if there's a medical issue she can't handle, she directs you to the one who can. She makes sure I follow-up with all of my other physicians and get appropriate tests as needed. No better family physician anywhere. I was very disappointed in hearing of her leaving and will follow her wherever she goes. Commonwealth, you are losing a fantastic doctor. Sad day for you. Five stars for Dr. Wang and her nurse, Robin. Ruth Banks

They do not refill perscriptions unless you see them every couple of months. They will not work…read morewith you on this even if you are in desperate need of your medication, and you have no way of visiting the doctor. The care and compassion for patients left once nurse practitioner Julie left. I big shame. They need to close down and start over again. (UPDATE:) I received a certified letter in the mail from the office manager. She stated that they were withdrawing further care and treatment effective immediately, due to my negative review. They also stated that I am expected to pay my balance within 30 days or they will send it to collections because they are removing my payment plan. Wow, this is completely laughable. Do yourself a favor and find a real practice that will show you care and concern. Not one that will refuse you service because of an opinion. Lucky for me I am relatively healthy, but I would hate to see someone with advanced medical problems get a letter like this. There are many kind, compassionate doctors out there. This practice is beyond help.

We have been coming to Dr. Kin ever since Dr. Paquette closed his practice. Tammy at the front…read moredesk is a hoot and is always very helpful! Dr. Kin seems very dry when you first meet him, but once you've been in a few times his wit and caring attitude take over. He makes his point about your health without making you feel bad. The thing I really like (besides his nurse Melinda) is that Dr. Kin will send you to a specialist when he sees that something in your bloodwork is not quite right. For me, this helped discover an autoimmune disease that left untreated could have put me in dire circumstances. I highly recommend Dr. Kin aand his staff as your next family physician!