This after surgery care facility took amazing care of my dad after his leg was amputated and he was…read morerecuperated enough to move back home. I truly appreciated the care he received.

Just as others have noted, this place is a beautiful facility, but the medical care is atrocious!…read more It is nearly non-existent. My grandmother was there almost two weeks and after she could hardly breath due to their negligence to manage her congestive heart failure, I pulled her out of there and she went to the ER. She was subsequently admitted to the hospital. I could go on about how terrible this facility is, but will save you the time. If you love someone, don't send them here!

My mom had gone here for rehab. I was never so disappointed in a facility in my life. Not only was…read moreshe worse when she checked herself out, then when she went in. While she was there she was not eating and sleeping for two days. If I was not there to push them to do anything, the testing would not have been done to find out that she had Ilias. Thank goodness it was discovered in time. She was put on an antibiotic, otherwise it could've been pretty serious. Then a few days later, she got Covid and pneumonia and had to go back into the hospital. When she returned there from the hospital she was pretty much put in a room, and really did not get much care. She would ask to get her depends changed and end up sitting in her dirty depends for two hours before anyone would even come and do anything. She had no energy, and could not walk or stand on her own. At this point, she had been going through everything she was going through for eight weeks. She needed help to go to the bathroom. The staff member just pushed the wheelchair to the door and told her to go ahead. My mom asked for a boost and the girl said I'm not hurting my back to help you and left her there. So she could not go to the bathroom. Thank God, I surprised my mom and showed up for a visit that day, because I live out of state. I ended up having to help her to the bathroom and when we got back near her bed, she fell. That same staff member came in and said why didn't you ask for help. That's when I went off on her. She told me she was given the wrong information about my mom's abilities and said that she was giving her tough love. I'm sorry that is not tough love that is abuse. It is Unacceptable to treat, elderly people the way that some of the staff members there treated her. I noticed when I was there with her that she got treated a little bit better. Funny how that works. I used to do that kind of work and I know you don't get paid that much. But if you hate your job that much then go do something else. Because people should not get treated the way that my mom was treated in this facility. Don't get me wrong. There were a few really awesome people that work there. But the majority of them should not be working in that type of facility. I would not send my worst enemy there for care.

The staff at Glendale Gardens is as caring as you will find. My 94-year-old Uncle lived in their…read moreindependent living apartments for over 8 years. Rhonda, who oversees the apartment residents is amazing. Also Tina in housekeeping always is willing to go the extra mile. They understand how to work with the elderly. My uncle also had a stint in the rehab unit, which is excellent as well. Now, unfortunately, he is in hospice on the nursing home wing...but the entire staff is outstanding. The atmosphere is warm and homelike. Unlike the skilled nursing facility that my mother-in-law is in Illinois which is sterile and sad, Glendale has something going on for their residents all the time...there are multiple areas for activities and chatting. The connections between the staff and the residents is authentic and loving. They have a tough job...but 99% of them seem as though this is not a job---but a calling. Whether I'm talking to the Director or to the nurses or housekeeping staff...they all do everything they can to make the residents feel loved. I appreciate how insightful they are and how they are empowered to make suggestions and share ideas on how to make life better for each person. They even let me bring my dog in to visit---allowing him to sleep with my Uncle and visit the other residents. Can't say enough good things. And...even better, is that they are one of the less expensive options. If you are struggling with where to take your loved one---Glendale Gardens is the place to go!

Very compassionate, friendly staff. The Cottages are nicely remodeled with beautifully maintained…read moregrounds. The option to purchase meals is a bonus. Be as involved as you want with a busy activity calendar. Many options services available. I would recommend this community to anyone 55+.

From the owner: A proud member of Vetter Health Services!…read more Welcome to Elfindale Retirement Community located in central Springfield on 50 beautiful wooded acres. Three hundred seniors choose to enrich their lives and call Elfindale home.Our Creekside cottages and apartments offer independent retirement living, while The Manor provides high-caliber skilled nursing care and rehabilitative services for those in need.We have a reputation of quality and excellence. We are extremely proud of the way our professional staff takes superior care of our residents and facilities. The family atmosphere in a quiet setting provides gracious living for all. A full calendar of activities, along with our many amenities, fills everyone's day with fun and good friends.Our mission is Dignity in Life and it is also our belief. We go the extra mile to exceed the expectations of those we serve. Come and see us. Schedule a tour today!

I was placed there because everyone else was full. I missed my meds the first night because their…read morerecords showed that was in another room. My cousin asked that they correct their records and they did not. Some of the med techs would come in and only give me some of my meds. I would ask where the missing meds were and more than once they would ask me what was missing. I told them to check their records. They should know what I take. There is a part of your record called a *medication record.* Awesome for finding out what meds you are supposed to take. One med they pushed me to take and because of the side effects I told them I was NOT going to take until I talked to my doctor. When the facility MD came to my room he told me that the hospital ordered it. I have since seen my PCP and he said it was never ordered by any of the hospital staff. I am diabetic and there was no correlation 60% of the time regarding the timing of my insulin and the timing of meals. One day the nurse came in to check my blood sugar after my meal and asked did I eat my lunch because my sugar was so low. I had. Small portions and gross but I did eat it. One evening they brought in a high carb meal. I said I wouldn't eat it and asked them to bring me something else. They said they would and they didn't. I asked that they find someone to explain why I was not going to eat that night or tell me the nearest restaurant and I would take a cab for a decent meal. They did at that point bring me 2 cold boiled eggs and 2-4 oz containers of full sugar yogurt. A grand total of 260 calories. I told them Lean Cuisine doesn't even make meals that small. I had a friend bring me in 2 boxes of shelf stable milk after that because you have to eat protein in order to gain your strength back. Check with Google. I thought everyone knew that. I told one of my visitors that I thought this was 3rd world rehab and started to consider leaving there with or without medical approval. Oh but wait - maybe them making patients miserable is how they get them rehabbed. At the hospital I was only able to get up with assistance. Roll through the doors at Spring Valley and instantly became independent. Simply amazing!! One night I called using the "call button" and waited 1& 1/2 hours with no answer. I picked up my phone and called in in order to get some service. Was told they were short staffed. They told me they had 1 shower for the facility. Nope. I guess I'll go home dirty. I talked to the Director of Nursing, a Nurse Practitioner from the facility, a Nurse Practitioner from my insurance company, and the doctor (who claimed that the hospital ordered a medication that they had not) and no one seemed even slightly concerned. As someone else wrote "I would give them zero stars if I could." Please - unless you are going to stay with your loved one - do NOT agree to moving them there.

I have quite literally tried calling my father at 198 times in the last 3 hours and not a single…read morereceptionist well even tell me her name so I'll send your father there if you want time to get abused beat knob and you can't even talk to them send them to Spring Valley because I've only tried calling my father a 198 times in the last 2 hours but I guess it doesn't matter and not a single person who told me their name so they can abuse my father I can call in a 198 times and still it doesn't matter because they get to beat him up and not even tell me their name as a receptionist Send your parents to the Spring Valley... ....I have only called 201 time and the front desk will not even sy her name after200 +calls

Amazing staff and care, they are very schedule driven and patient care. I was first apprehensive…read moredue to the strange schedule for someone that was not mobile, and the yells from the patient down the hall all night. But my care was amazing they wanted 3hrs of therapy per day, i mean what was i there for after all was the best thing i had and kept me going, and excited to be there when i went home I felt I would be missing the regimented plan, and I did but had visitors every day. So grateful, if one like this were to open in Bolivar i would volunteer my time for sure! Fabulous Job all. I was there for rehab after a stroke. the nurses were great, the therapists were amazing. I wish the client fmla office gal had some help she was late on the paperwork with no communication with me causing my pay for PTO to be interrupted.

This was the worst experience we have ever had. I do not recommend this place to anyone. The doctor…read moreasked me to come pickup my grandmother because she was signing herself out and it was against what they said was medically needed. He told my grandmother that he would put her out on the street. She is close to 90 years old. We have been frustrated the entire time she was here. We had no help from the caseworker until the day they told us to get her and even then it has been the biggest most stressful deal we have delt with medically. Please save yourself and your family from their stress and go somewhere else.

I've exclusively gotten my reptiles from Deep Dark Reptiles for YEARS! The animals are always very…read morehealthy and very well handled. I appreciate everything they do to make their animals so happy and healthy!!

From the owner: Deep Dark Reptiles specializes in Snake Breeding. We carry babies such as Ball Python, Redtail…read moreboas, Burmese Pythons and Reticulated Python. *Exotic Reptiles*, *Snakes*, *Breeders*. Follow me facebook.com/DeepDarkReptiles/ www.deepdarkreptiles.org We also take in any unwanted reptiles.

Sutton In-Home Senior Care took care of my mom with Alzheimer's, for 3 years. Brooke is very…read moreprofessional and really cares. The entire staff is so nice and very helpful. The two caregivers we had were the best. They took such great care of our mom. I would definitely recommend Sutton to a friend.

I cannot find the words to even describe our horrific experience with Sutton. Full assessment done…read more Told they had qualified staff, they did not. I had to train them ALL. Staff slept during shifts, damaged personal property (even that attached to physical body) and then Sutton pulled 24/7 care with 2 days notice. 2 days not 2 weeks! One aide even accused patient of being a perv. Thank God for cameras as I determined not the case. Brooke is nice, but clueless. Same for Paula who is disorganized and dishonest. Julie was always nice and pleasant. Sean, well he's ..... so beware. I asked for "in writing" when and why they cancelled services (I have verbal but want it in writing). They will not give it. No accountability. Good luck but I wouldn't trust my anything to them..not even a stranger. I hate that I have to even give them 1 star. To future aides- don't sign the non compete or if you do make sure they compensate you well for signing it. They like to prevent their employees from making a living but cut their hours as they see fit.

For 3 years now we have worked with Visiting Angels of Springfield. The office staff is very…read moreresponsive to my mother-in-law's needs and wishes regarding staffing. It was difficult to persuade a formerly independent person to agree to around-the-clock are but the staff sent to help her have been great. Even as her dementia has progressed, the caregivers are wonderful. Duties include dressing and undressing, bathroom assistance, cooking meals, laundry and some very light housework. I highly recommend Visiting Angels for in-home caregiving.

From the owner: A wide range of in-home care services are provided by Visiting Angels of Springfield, MO to seniors…read moreresiding in Springfield, Nixa, Ozark, Republic, Branson, Hollister, and the neighboring areas, as well as the surrounding areas. The services of our senior caregivers are available if you require one-on-one assistance with everyday duties such as errand running and food preparation, as well as prescription recollection. Other services provided by Visiting Angels of Springfield include hands-on assistance with daily tasks such as personal hygiene, Alzheimer's care, and fall prevention.