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    VSL nail spa

    2.7 (46 reviews)
    ModerateNail Salons, Waxing
    Closed 12:00 pm - 6:00 PM

    Services - VSL nail spa

    Manicure

    Manicure and pedicure

    Nail fill-in

    Nail polish change

    Nail polish removal

    VSL nail spa Photos

    Recommended Reviews - VSL nail spa

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    Reviews With Photos

    T D.

    Before I sat down I asked the nail technician if they could do the nail design and picture one. After having two different people work on my nails, I got was on picture two. They they still charged me $56 . This salon is going down quickly. I think I will try nailology a nicer larger salon maybe about 5 minutes away from this Salon in Germantown.

    Text message referenced in review. I immediately confirmed.
    Alexis L.

    I've been here several times, and they just get more condescending each time. I booked an appointment online. I had to confirm that appointment via text which I did. The appointment even showed up when I checked in (ten minutes early to avoid anyone waiting for me). After all of that, I was told very rudely "You made an appointment online. There's no appointment unless we confirm." I mentioned that I did get a text asking me to confirm the appointment which I confirmed and the appointment showed up when I logged into the tablet upon arrival. After a huge sigh, I was told they'd fit me in. The woman treated me like I was an idiot loudly. I just don't understand why they take appointments online if you're being treated poorly for making them.

    Michaela D.

    Knicked me 3 separate times with the file and drill, and I was bleeding.. apologized but didn't do any sort of discount. My thumb on the side is literally split and it's throbbing. Loved the nails and quality of the service but 3 times??

    Nails!!!!l
    Lucy F.

    I love VSL nail spa, they never disappoint. The workers are super nice and friendly. Highly recommend!!

    Waiting area
    Wilda J.

    It's friendly here . Clean and it's always busy ! So many choices to choose from for your service and a huge collection of nail color . They do take appointments as well

    Full set
    Sarah F.

    They are always so kind and always do an amazing job. I've never found a place that does a consistently great job every time . I love it here!

    Acrylic Overlay with shellac and a pedicure
    Adriona H.

    Jason was amazing. He styled my nails just like the inspiration photo. He was also very attentive, and I did not feel like he was rushing to the next customer.

    Deborah S.

    Pros - lots of stations, relaxing, Cons -dont let the men do your pedi they are too rough, tore my heels up with the heel scrubber, pushed too hard with utensils. Attached is picture of my heel - I told him he was being to rough and he laughed. As you can see this is not where a "callous" would be - its not the bottom of my foot. To top it off they put me in a chair that was broken, no massage for me. There were other chairs available but they didnt offer to move me. Most likely with not be back

    Thea S.

    They have a new location on Mendenhall just north of Polar!! Even more fabulous than the Germantown location. Just have your lunch or early dinner at Houston's and head over for a great spa experience! Chandeliers & all! It's beautiful and the customer service is on point!

    Sarah B.

    DO NOT GO HERE. If I could give this place zero stars, I would. They literally scrapped off the side of my foot and the man giving me the pedicure spoke zero English which made it very difficult for me to communicate what was going on and that it really hurt. I am honestly walking with a limp now because it stings so badly as can't shoes. They refused to issue a refund.

    This is a  full set. Not neat at All.
    Marieme S.

    Well VSL Nail Spa opened a new nail salon on Mendenhall. Requested a full set. The full set was not neat, cuticles are not clean and the manager was very rude to me. I was not expecting this from a new shop. I wish the manager was more professional. Very disappointed.

    Ombré

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    5 months ago

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    7 years ago

    Awful nail service. I had to ask for another technician after being repeatedly cut & burned by his drilling technique.

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    5 years ago

    I will never go back. They did a lousy job and just for a dip change charged me $44. Unpleasant experience!!!

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    6 years ago

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    5 years ago

    The East Memphis location is so dirty. I can not go back there. Prices have always been inconsistent and service is terrible.

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    7 years ago

    Quick, good job. Seems very clean and sanitary. Nice shoulder massage with manicure! Employees are friendly and efficient.

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    Page 1 of 2

    Ask the Community - VSL nail spa

    Review Highlights - VSL nail spa

    Best pedicure I have ever gotten in Memphis.

    Mentioned in 3 reviews

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    People searched for Nail Salons 1,131 times last month within 15 miles of this business.

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    Brazilian Wax by Andreia

    Brazilian Wax by Andreia

    3.3(38 reviews)
    0.6 mi
    $$

    I came in for a Brazilian wax around 5 PM on November 17, 2025. The building was clean, I was…read moregreeted right away, and the acting manager took me back for my service. She gave me a moment to get settled before starting, which I appreciated. The wax itself felt a bit rough, but nothing out of the ordinary. I was on the phone with a friend to distract myself, and I began to notice she kept going over the same areas repeatedly, almost as if the wax wasn't grabbing the hair. When she finished, she let me check the results--and that's when I noticed that about 75% of the hair was still there, just broken off the way it looks when you shave. I tried to discuss it with her, and she attempted to go over the area again, but the wax still wasn't picking anything up. I was disappointed and asked for a reasonable solution, especially since I now have to wait for the hair to grow back to at least 1/2 inch before anyone can fix it. She told me she couldn't offer a discount and that I was still responsible for the full balance. When I asked to speak with the manager, she told me she was the manager and that the head manager wouldn't return until Wednesday. When I asked for their contact information, she refused. After pushing the issue and explaining my concerns, I was eventually offered a free service. Overall, the service was poorly done, and as a loyal customer for years, I'm extremely disappointed. My wax feels prickly--like porcupine quills--and that's absolutely not the result I expect from this place. So disappointed.

    I've been here a number of times and every single appointment has been stellar!…read more The rooms are comfortable and clean. The staff is friendly and professional. I've gotten a Brazilian every time I've visited and I've been so happy with the results. I also appreciate the wax they use as I feel like it works a lot better (and causes less pain) when compared to competitors in the area. Highly recommend you check them out!

    Photos
    Brazilian Wax by Andreia
    Brazilian Wax by Andreia
    Brazilian Wax by Andreia

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    Sugaring NYC Memphis - Wax time

    Sugaring NYC Memphis

    4.2(35 reviews)
    3.3 mi
    $$

    To be clear, this is not a review of the service. I HIGHLY recommend Tiana at the Union Ave…read morelocation. She is the best. This is a review of the business, both corporate and Memphis franchise ownership. I signed up for S Pass and didn't use it as much as I thought I would, ending up with over $300 in credit for services. I asked the manager if it would be possible to pause membership and still use my credit before resuming. She told me that she could remove my payment method from the account, the membership would still be active, I could use my credit, and add a payment method back later on. Perfect. Except that not only did this suspend my membership, and so did not work the way it was explained to me, in the intervening month the entire program was discontinued. Corporate headquarters informed me that (though when signing up for the Pass there was no indication that I was entering a contract with anyone other than the corporate entity), they took no responsibility for this or the fact that there was NO NOTIFICATION of the termination of the program sent to members. They flatly refused any assistance and told me it was the Memphis franchisee's responsibility to resolve the issue. I called the manager again. She returned my call saying that I could at least begin paying the monthly fee again and not be out the over $300 that I had lost. I went into the store to do so and had booked a service as well. When I arrived, I was informed that I could not, in fact, do this. I was provided a free service that day (the manager, to be fair, was as helpful as I think she was able to be at this point), but am still out a fair amount of money. I hate that I cannot continue to visit Tiana for service - again, she is fantastic - but I cannot give business to an establishment that wouldn't even offer to split the difference on a gift card to keep a loyal customer.

    the technician who gave me the wax was very professional and helped me through it. I would like to…read moretry it again someday even though it was very painful (low pain tolerance) . the vibes are nice and relaxed, clean. good value for the money.

    Photos
    Sugaring NYC Memphis - This is the glue left on each eye from lash lift; technicians should given proper materials to remove the glue used to lift lashes.

    This is the glue left on each eye from lash lift; technicians should given proper materials to remove the glue used to lift lashes.

    Sugaring NYC Memphis
    Sugaring NYC Memphis

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    VSL nail spa - othersalons - Updated June 2026

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