Update: The doctor did everything possible to make sure my son and I were satisfied. What was left…read moreof the crowns were safely removed and replaced with a safer crown for children. I do want to add that my sons comfort was always considered! Thank you!! 1st Review: The facility is very clean, the staff was very friendly. Contrary to his previous dentist they recommend he get two crowns. Knowing the work from initial visit all appointments were still scheduled a month apart until they no longer accepted our insurance in the middle of the year. The worst part. The crowns I paid out of pocket for were extremely big. My son couldn't close his teeth and they turned pink within days after eating a strawberry. I was satisfied with the fills but those 1k crowns. No way! After a week and being filled down they look rotten!!

They over quoted us for dental work "needed" on both of our children. After getting a second…read moreopinion we found the work was not all necessary and we were about to be over charged by $100. We switched dentists but I kept getting a $50 bill emailed to me that was going into my junk box. After they threatened collections, I found the bill and I called the office. The bill was for a claim denied by insurance in error so asked for them to resubmit the claim for the bill to insurance and then mail any outstanding invoices to my home to avoid missed emails. They said it was all taken care, claim was submitted and bills would be mailed. However we continued to have the same invoice sent to email and threatening collections. I would respond and ask for an update on the resubmit to insurance with no response. Even though the bill was something submitted incorrectly that should truly be covered by insurance, I finally called and paid the bill just to get them to stop threatening collections. I don't trust or recommend this office!!!

My daughter was a patient here. While we had a great experience with Dr. White, unfortunately we've…read morehad a horrendous experience with his front office staff. Although I've had many issues, the straw that broke the camels back occurred when one of my daughter's crowns fell off. I was on the phone back and forth with the front desk about this issue atleast three different times using my phone number that is on all of the paperwork as the main number. When they heard back from the dentist, they proceeded to call her dad at work (the back up phone number) and I didn't receive the Information for several days. If they can't even call the correct phone number, I'd hate to see the number of HIPAA violations going on here. Upon coming in for them to re-cement her crown, I was asked to pay $73! Over the phone I was told there wouldn't be a cost. I was told the reason for this is that they are out of network with her insurance. I was NEVER made aware of this. In fact, I was specifically told that her insurance would be run prior to her appointment and I would be notified if there were any issues. You can't tell someone several appointments in that you are out of network with their insurance! I explained this to the woman at the front desk. No empathy was felt and absolutely NO Accountability was taken. She was very cold and said that it was stated that apparently the fact that her insurance is out of network was on the new patient paperwork. I do not remember seeing that. I also don't believe it should be the patient's responsibility to understand insurance jargon and determine if they are in network or not. Especially when I was assured I would be notified of any issues and quoted $0. I filled out a records release form and switched dentists on the spot. So happy I will never have to deal with the extremely rude front office staff again. This is small by comparison to the other issues I've had here, but I also overheard some office staff here giggling and making fun of what I was wearing. I find this to be extremely immature and unprofessional. I would recommend finding a different office for your child.

I'm so disappointed with Lake Mary Pediatric Dentistry (Dr. Nick White). We've been going there…read moresince my son was a toddler. My disabled daughter was supposed to have surgery with them in September and we had to put a deposit down to save her spot. We ended up going through a different dentist and hospital for the surgery and LMPD didn't return my deposit. After weeks and eventually months of calling and requesting it they sent me a check with the wrong name on it. Another few weeks went by of me calling and requesting a new check, saying I would bring in the old one, and being told that person who writes checks was out of the office or didn't return my calls i became frustrated. When I spoke to the office manager about it she very curtly said that the Dr was in the hospital with appendicitis and that his wife is the one that writes the checks. I asked her if she could understand why I was frustrated and she basically told me to get over it and wait. We hung up and called back to explain to her that I understood that my check issue didn't take precedence with the doctor in the hospital. I, unfortunately, used the phrase "I know you don't care..." the office manager then proceed to yell at me on the phone about how I was putting words in her mouth, I didn't know her, etc. She then proceeded to contact the Dr's wife, request she leave the hospital, and fix the check issue. When she called me back to tell me she stated multiple times that his wife was leaving the hospital for MY issue. My daughter went to an emergency dental appt at another clinic on Thursday (the day I was supposed to pick up the check) and received a text message from the dentist's wife insinuating she had to leave her husband's bedside for my check. I just received a letter this morning stating the kids are released from the practices PER MY REQUEST. I never requested that. They back dated the letter to make it look like it wasn't due to the check and nonpayment issue. I'm so disappointed. We loved the Dr. White and his staff. They worked so well with Lorelai but bc of their issue my kiddos have been dismissed. Such a shame.

My family had a very positive experience bringing our kid here. The staff was super friendly from…read morescheduling, appointment reminders, and the in office experience. Our kid did really well with the dentist and staff. We received a goody bag, which had some helpful items in it. The pricing was extremely reasonable & at an affordable price point. Overall we had a very positive experience!

We took our little girl in for her first dental visit and she had a BLAST! Everyone in the building…read morewas so kind and professional. We were so nervous because our girl doesn't even like to brush her teeth but Dr. Correia made her feel so comfortable. Thank you for making her first dentist appointment a great experience!

Dentist is very thorough in her exams. The hygienist is also thorough in her cleanings and asks…read morequestions and reports any changes or updates to the dentist. The receptionist is friendly and the insurance coordinator is very friendly and competent. I like the semi-private rooms with glass walls. They are very punctual with the appointment times. They accommodated me when I needed to reschedule in December. Just be aware the dentist does not do her own extractions. She has another dentist come in for that, which may be inconvenient. A later x-ray found that he left part of the root system in the gums.

This is a privately owned family dental office. They are not a chain with a lot of hidden fees…read more I have been going here for numerous years and have no complaints. The staff is very friendly and helpful. Dr Ranjan is very friendly, informative, helpful professional and personable. Her facilities are new and state of the art.

Don't waste your money. If I could give a -10, I would for Dr. Ahmed. The office staff were very…read morefriendly and helpful, and the office is clean. However, I do not have to live with them, I have had to live with the smile that I am left with. The plan was to replace my bridge, give me a removable tooth to fill a gap, crown another tooth, and then a mouth guard. The bridge is clearly slanted, and at just 3 years old, is falling out (insurance companies will not replace before at least 10 years). The insertable tooth to fill a gap, never fit even after going back 3 times to have it adjusted, it never did fit (paid for, never used) I used insurance and put the rest Care Credit for the bridge and tooth, and crown. I also gave them $1000 to put as a credit on my account to use toward my mouth guard. This was not a deposit, it was not required, I asked them to put it on my account, so I did not use it on something else. After the debacle with my bridge and that damn tooth, I was done. I called several times to get my money back but never received a call back. I am regretting that I did not file suit like I was advised.

This has been by far the best dental experience of my life. The entire staff is knowledgeable and…read moreprofessional.

This is a great Pediatric Dentist. The staff is super nice and Dr. Donald very patient and calm…read morewith the children. I am also very pleased with their work and prices. The kids get to pick a toothbrush after each cleaning and when they leave the office, they get to ring the "No cavities" Bell before getting to pick a little toy for doing a good job. Very cute and exciting for little children. The waiting area is also very innovative. There is a club house with lots of Montessori Toys and two video game systems.

My son has anxiety and panics when going to any doctor or dentist…read more Last dentist we went to could only do a cleaning and that was 4 years ago or so He was shaking n could not sit still it was a nightmare ugh I felt so bad I decided to wait awhile but honestly didn't want to go the that ordeal again When I called the office I was greeted nicely and with care n concern . She made me feel lay ease So happy to say that because of Dr Donald and his staff he no longer feels threatened or scared At the end of his cleaning and X-ray my son stated he would love to come back Win win

I was new to the area and looking for holistic/biological…read moredentist and after a lot of research came across the office of Dr. Tiralosi. I was going to have a couple of old root canal teeth removed and really wanted to find the right dentist to do the work. I made an appt to talk to Dr. Tiralosi about what I wanted to do and he took the time to explain, very patiently all the options. Never once did I feel rushed as I asked many questions. I've since had the work done, which went very smoothly with no complications. Dr. Tiralosi and all his office staff have been professional, knowledgeable, patient and kind. I would very highly recommend Dr. Tiralosi.

The BEST Dentists around. I had a tooth emergency and my regular Dentist Dr. Pileggi wasn't…read moreavailable so Dr.Goodwin saw me. I love him he is so kind. The office stayed late to make me an appliance for my mouth. I highly recommend them!! I wouldn't go anywhere else. I love the whole staff. Thanks for everything!!!!!

The dentist office is clean with a small waiting area, but very friendly staff and dentist. Our…read moreappointments have been very close to the time as made and we are able to get in and out without a problem. I will keep bringing my kids here because the dentist took his time to explain my kids mouth to me and what would be needed. The dentist didn't brush us off at all and was great to speak to for answers to having better hygiene.

Hands down the best medicaid-accepting dental facility out there! The dentist is so patient and…read moremakes my daughter feel comfortable, not only does she not require sedation (this was mandatory at her last dentist), she even LOOKS FORWARD to her appointments here She refers to them as "fun". I never thought I would see that day. Keep up the great work guys!!

This is the absolute worst. What happened do you ask. Appointment at 1 pm - deep cleaning. Got…read moreinjected with all the numbing drugs you can think of. To then be told at 2:30 pm. You gotta go the machine is not working. Got up and left. No words were spoken, no follow up call from my dentist or staff.

This place is so great! I love my hygienist and doctor. Janelis, the dental hygienist is very…read moresweet, smart and helpful. She loves to help us get healthy teeth. If you need a new Dental home, this place is great. So glad we have such great professionals in Lake Mary.

Phenomenal first-time visit! Welcomed by Nicole and Gigi, cared for by Haley and Dr. Ibrahim. They…read morehave this place down packed with the most excellent care and professionalism. Check-in was through my phone prior to my visit, I arrived and waited less than five-minutes to be called to the back. My hygienist Haley was amazing. She verbally told me the agenda for what they're going to do for me today, and explained everything thoroughly each step of the visit. Walked out with a nice goodie-bag (tooth brush, floss and tooth paste), and new education how to properly take care of my teeth. I've been to many dentists, and this has been my most positive experience. Each interaction with every staff member, including Dr. Ibrahim was personable and they really take care of you. As a first-time patient, the inclusiveness was comfortable. I'm thankful my fiance recommended me this place!

Amazing customer service. Affordable. Bed side manner is outstanding. Excellent. Choose this…read moreplace.