Update: The doctor did everything possible to make sure my son and I were satisfied. What was left…read moreof the crowns were safely removed and replaced with a safer crown for children. I do want to add that my sons comfort was always considered! Thank you!! 1st Review: The facility is very clean, the staff was very friendly. Contrary to his previous dentist they recommend he get two crowns. Knowing the work from initial visit all appointments were still scheduled a month apart until they no longer accepted our insurance in the middle of the year. The worst part. The crowns I paid out of pocket for were extremely big. My son couldn't close his teeth and they turned pink within days after eating a strawberry. I was satisfied with the fills but those 1k crowns. No way! After a week and being filled down they look rotten!!

They over quoted us for dental work "needed" on both of our children. After getting a second…read moreopinion we found the work was not all necessary and we were about to be over charged by $100. We switched dentists but I kept getting a $50 bill emailed to me that was going into my junk box. After they threatened collections, I found the bill and I called the office. The bill was for a claim denied by insurance in error so asked for them to resubmit the claim for the bill to insurance and then mail any outstanding invoices to my home to avoid missed emails. They said it was all taken care, claim was submitted and bills would be mailed. However we continued to have the same invoice sent to email and threatening collections. I would respond and ask for an update on the resubmit to insurance with no response. Even though the bill was something submitted incorrectly that should truly be covered by insurance, I finally called and paid the bill just to get them to stop threatening collections. I don't trust or recommend this office!!!

My daughter was a patient here. While we had a great experience with Dr. White, unfortunately we've…read morehad a horrendous experience with his front office staff. Although I've had many issues, the straw that broke the camels back occurred when one of my daughter's crowns fell off. I was on the phone back and forth with the front desk about this issue atleast three different times using my phone number that is on all of the paperwork as the main number. When they heard back from the dentist, they proceeded to call her dad at work (the back up phone number) and I didn't receive the Information for several days. If they can't even call the correct phone number, I'd hate to see the number of HIPAA violations going on here. Upon coming in for them to re-cement her crown, I was asked to pay $73! Over the phone I was told there wouldn't be a cost. I was told the reason for this is that they are out of network with her insurance. I was NEVER made aware of this. In fact, I was specifically told that her insurance would be run prior to her appointment and I would be notified if there were any issues. You can't tell someone several appointments in that you are out of network with their insurance! I explained this to the woman at the front desk. No empathy was felt and absolutely NO Accountability was taken. She was very cold and said that it was stated that apparently the fact that her insurance is out of network was on the new patient paperwork. I do not remember seeing that. I also don't believe it should be the patient's responsibility to understand insurance jargon and determine if they are in network or not. Especially when I was assured I would be notified of any issues and quoted $0. I filled out a records release form and switched dentists on the spot. So happy I will never have to deal with the extremely rude front office staff again. This is small by comparison to the other issues I've had here, but I also overheard some office staff here giggling and making fun of what I was wearing. I find this to be extremely immature and unprofessional. I would recommend finding a different office for your child.

I'm so disappointed with Lake Mary Pediatric Dentistry (Dr. Nick White). We've been going there…read moresince my son was a toddler. My disabled daughter was supposed to have surgery with them in September and we had to put a deposit down to save her spot. We ended up going through a different dentist and hospital for the surgery and LMPD didn't return my deposit. After weeks and eventually months of calling and requesting it they sent me a check with the wrong name on it. Another few weeks went by of me calling and requesting a new check, saying I would bring in the old one, and being told that person who writes checks was out of the office or didn't return my calls i became frustrated. When I spoke to the office manager about it she very curtly said that the Dr was in the hospital with appendicitis and that his wife is the one that writes the checks. I asked her if she could understand why I was frustrated and she basically told me to get over it and wait. We hung up and called back to explain to her that I understood that my check issue didn't take precedence with the doctor in the hospital. I, unfortunately, used the phrase "I know you don't care..." the office manager then proceed to yell at me on the phone about how I was putting words in her mouth, I didn't know her, etc. She then proceeded to contact the Dr's wife, request she leave the hospital, and fix the check issue. When she called me back to tell me she stated multiple times that his wife was leaving the hospital for MY issue. My daughter went to an emergency dental appt at another clinic on Thursday (the day I was supposed to pick up the check) and received a text message from the dentist's wife insinuating she had to leave her husband's bedside for my check. I just received a letter this morning stating the kids are released from the practices PER MY REQUEST. I never requested that. They back dated the letter to make it look like it wasn't due to the check and nonpayment issue. I'm so disappointed. We loved the Dr. White and his staff. They worked so well with Lorelai but bc of their issue my kiddos have been dismissed. Such a shame.

My kids have been coming to Dr Ingalls since we moved to Fl in 2018…read more Front desk staff is wonderful, and patient. Dr Ingalls and the assistants explain every procedure in detail, and answer any questions we have.

Way to go! This dentist makes my kids excited to go there. They want to show up early to play…read moregames. They want to stay a little after the appointment so they can play. Growing up, I tried to avoid the dentist. This location has done a great job of making it fun to go to the dentist- for both kids and their parents! The staff is super friendly and down to earth. They are kid-friendly and really tailor the experience to make sure the children are comfortable. I wish a place like this was around when I was a kid!

The dentist office is clean with a small waiting area, but very friendly staff and dentist. Our…read moreappointments have been very close to the time as made and we are able to get in and out without a problem. I will keep bringing my kids here because the dentist took his time to explain my kids mouth to me and what would be needed. The dentist didn't brush us off at all and was great to speak to for answers to having better hygiene.

Hands down the best medicaid-accepting dental facility out there! The dentist is so patient and…read moremakes my daughter feel comfortable, not only does she not require sedation (this was mandatory at her last dentist), she even LOOKS FORWARD to her appointments here She refers to them as "fun". I never thought I would see that day. Keep up the great work guys!!

Dentist is very thorough in her exams. The hygienist is also thorough in her cleanings and asks…read morequestions and reports any changes or updates to the dentist. The receptionist is friendly and the insurance coordinator is very friendly and competent. I like the semi-private rooms with glass walls. They are very punctual with the appointment times. They accommodated me when I needed to reschedule in December. Just be aware the dentist does not do her own extractions. She has another dentist come in for that, which may be inconvenient. A later x-ray found that he left part of the root system in the gums.

This is a privately owned family dental office. They are not a chain with a lot of hidden fees…read more I have been going here for numerous years and have no complaints. The staff is very friendly and helpful. Dr Ranjan is very friendly, informative, helpful professional and personable. Her facilities are new and state of the art.

We've had a positive experience each time we've come. They are always punctual and efficient while…read moretaking good care of the kids and helping them be relaxed through the process. They do a good job of explaining everything and they are very thorough. Everyone is nice and Dr. Glomb takes time to meet with each patient.

Amazing care provided by the ENTIRE office staff! Our son loved being here and we will be patients…read morefor life!

This is a great Pediatric Dentist. The staff is super nice and Dr. Donald very patient and calm…read morewith the children. I am also very pleased with their work and prices. The kids get to pick a toothbrush after each cleaning and when they leave the office, they get to ring the "No cavities" Bell before getting to pick a little toy for doing a good job. Very cute and exciting for little children. The waiting area is also very innovative. There is a club house with lots of Montessori Toys and two video game systems.

My son has anxiety and panics when going to any doctor or dentist…read more Last dentist we went to could only do a cleaning and that was 4 years ago or so He was shaking n could not sit still it was a nightmare ugh I felt so bad I decided to wait awhile but honestly didn't want to go the that ordeal again When I called the office I was greeted nicely and with care n concern . She made me feel lay ease So happy to say that because of Dr Donald and his staff he no longer feels threatened or scared At the end of his cleaning and X-ray my son stated he would love to come back Win win

I was new to the area and looking for holistic/biological…read moredentist and after a lot of research came across the office of Dr. Tiralosi. I was going to have a couple of old root canal teeth removed and really wanted to find the right dentist to do the work. I made an appt to talk to Dr. Tiralosi about what I wanted to do and he took the time to explain, very patiently all the options. Never once did I feel rushed as I asked many questions. I've since had the work done, which went very smoothly with no complications. Dr. Tiralosi and all his office staff have been professional, knowledgeable, patient and kind. I would very highly recommend Dr. Tiralosi.

The BEST Dentists around. I had a tooth emergency and my regular Dentist Dr. Pileggi wasn't…read moreavailable so Dr.Goodwin saw me. I love him he is so kind. The office stayed late to make me an appliance for my mouth. I highly recommend them!! I wouldn't go anywhere else. I love the whole staff. Thanks for everything!!!!!

This office was recommended to me by my pediatrician (Doc Pam) and man... it's AWESOME here. In…read morefact, I am super jealous I didn't have a dentist like this when I was growing up. There is so much for kids to do in the waiting area (movie room, game room, etc) that it doesn't make me dread waiting for appointments like I usually do when I go to the doctor. They were even doing a cute scavenger hunt last time we came in and my son loved it and won a prize! How cute! Even though there is lots to do while you wait I found the wait time to be quite reasonable... maybe 15 minutes at max? The doctor is fantastic and is great with kids. The nurses are too. They taught us some great techniques to get my kid to brush his teeth and we have been using these tips ever since. My son has been a proud member of the no cavities club for two years now. Looking to keep the streak going. Thank you, Dr. Troy!

What a great experience. Went here for a consult about crooked teeth for my 2yo and the staff from…read morefront desk to the dentist himself were welcoming, honest, quick, and efficient. The sad part is that the visit wasn't covered by insurance. The office is clean, there are toys for the kids, there is even a prize machine for after. My little one left content with her experience (no tears) and I felt good in such great hands. The doctors bedside manner is impeccable and the honesty is much appreciated. Checkout was a breeze too!

We are so thankful for this office and the amazing staff! Our kids are 7,6 and 3 and they all enjoy…read moregoing to their appointments

Worst Dental place. They talk to you like they doing you a favor. And always give you the run…read morearound. They also want to do whatever they want and if you start asking them questions it will get them mad, as if your supposed to just go there and let them do whatever they wan