I took my car in for a new battery since it was over 5 years old. I saw Jake and a few minutes after I dropped off the car he came and showed me on the battery tester, that it was in excellent condition and I didn't need a new battery. I really appreciated his honesty! Will be using them again. read more

Definitely better than the comp over on Fry. They wont say one price and say "I cant in good conscience sell you these tires and upsell another $300 on top of what was originally offered read more

Very disapointed. I have been a BigO customer for years and today they tried to scam me, not once but more the 3 times. I had just bouthe new struts at another location so the car was not in there system. I went in for a window washer problem and the service writer called me over and said I need new struts! Only $2500.00 I said there under warranty, only 6 months old. So he comes back with some lame excuse and said there fine. But you need lower control arms. And this and this and of corse, new tires. Don't get scamed! Take you car or truck and get a second opnion. I did and got my washer fluid fixed for $48.00 not the $250 what I was quoted. Big O just lost a loyal customer for over 5 years. read more

These guys are a little rough around the edges, but don't take it personally. They work hard and sell great tires. I've been a loyal customer since they opened in Sierra Vista. The brand was recommended to me 28 years ago by a neighbor, who warned me, I'd be going through a lot of tires out here. Not true with Big O. Recently they mysteriously lost the lug cap on a flat tire at the end of its life. I decided to replace all four when that one got an enormous nail in it. Despite a few side looks and an air of suspicion (I knew 100% it had been sitting next to tire when I dropped its off), without blinking they ordered me a new one. See, honestly and good deeds don't go unrewarded. Please mention this review when you buy your first set of All-terrain (my choice for AZ). read more

I decided to finally try Big O for an oil change. I made an online appointment this morning for 3pm and arrived on time. I dropped off my Honda Ridgeline, then walked down to the mall for a late lunch. I got my call there 30 minutes later saying my truck was ready for pick-up. I paid $74 for "The Best" synthetic oil. The crew had checked all the fluids and pumps, filled up my tires to correct PSI, and noted a small power steering leak. I guess that will be my next car maintenance! I am very happy with the service I got today. I even got a military discount!!! read more

Three visits so far and counting...Great oil, change service. I love that they give you the recommendations for other service, but there's no pressure. Very friendly and approachable staff. Will definitely repeat business and recommend. read more

Showed up with my truck, oil, and filter for an oil change. Was told the wait would be an hour to an hour and a half. I gave the vehicle info and keys to the individual at the shop desk. After an hour of patiently waiting, I was informed that they were not going to service my truck due to a recall. There are 0 open recalls on my truck. This caused me to waste about an hour and a half of my only, busy day off for nothing. What a waste. read more

I got a new set of tires, an alignment & asked them to check to see if I needed new brakes. I did not have an appointment and it was 3 people waiting when I got there. 45 minutes later everything was done and they told me my brakes were still good so no need to get them done. Thank you to Martin for being so friendly & explaining everything for me. I truly appreciate you. read more

330 on a Saturday I had a tire knifed by a hooligan at the mall and you are closed. I can't drive to discount tires and your staff look at me through the glass and ignore me read more

Love these guys. Fast, polite, knowledgeable. And road hazard repairs are free! They'll be getting all our tire biz.

Been going to Big O for years for a simple oil change and everything was alright .. until this time. Tues went to get oil changed. Checked oil level yesterday and it was over the top fill line by almost a 1/2 an inch. BTW - the oil fill cap was on at the time. Went this am on Thursday to have them lower the oil level a bit. Checked oil level later same day and it is a hairline above the max fill line. That's when I noticed there is no oil fill cap and the entire engine area is covered in oil. So I called and the manager said they will deliver a new oil cap within less than 45 minutes to my home . I'm going back there tomorrow for a free engine degrease than was offered without me asking. I guess it was the fact that this am was not a routine oil change and tech was outside his comfort zone. Still pissed but also gratified the same time. So glad I didn't go to Parker Lake which is a cell dead zone and have my car go tits up in a catastrophic failure. read more

Scheduled my appointment online the night before, showed up a little early and they helped me right away. I sat for about 45-60 minutes for a tire patching on a completely flat tire, which is the time the guy told me it would take. As I was waiting, I saw workers interact with each other in a playful, helpful, and positive manner, and treat each customer that came in with respect and patience. They were polite to me without me having to bring up my husband (which I have had to do at other auto body shops). My repair was free too, which maybe all tire patches are, but I'm going back with donuts tomorrow to thank them :) read more

Do not too friendly and their didn't want to ask a lot of questions I got a deal for $30 off plus a military discount but I asked him questions I did know anything about that I don' we didn't check that and they are not to friendly. read more

Big O Tire Stores - Tires Near Me - Sierra Vista, Arizona

I've been a Discount Tire customer for about 30 years before switching to Big O. So far, they have won my business and one of my adult kiddos too. I did some custom work and wanted a specific tire for my 2020 F150 recently. They were absolutely willing to work with me plus the benefit of getting an alignment on site after adding a leveling kit. The employees were as excited as I was with the drastic change the combo I picked resulted in. I even brought my own aftermarket wheels with zero pressure to buy from them. They offer nice wheels but none that I personally liked. My family and I will continue to be repeat customers as long as this high level of service is offered. read more

I recently had a nail stuck in my tire and went to Big O Tires. Right as I walked in they greeted me and immediately looked at my car to see what the problem was. They fixed my tire within 15 minutes free of charge and I was so surprised. Their customer service and attention to detail really wow'd me. I'll definitely be back to buy some new tires soon. read more

New in town and decided to try this place. Very friendly, helpful, and informative. I will be back next time I need maintenance or work done. read more

These guys got me in and out with a tire change & a wheel stud in an hour. They found very competitive prices for me and were just hood guys. They didn't try to strong arm anyone into extra repairs. Much appreciated! read more

Big O -Had my AC system replaced on my Toyota Tacoma in Fort Collins, CO. It failed shortly thereafter, took to Sierra Vista Big O, they replaced were friendly, effective and no charge! Thanks SV Big O! read more

Just got 4 new tires and couldn't be happier. They guys were extremely fast and I could never have beaten that price in SV. Best place in town. Appreciate ya! read more

Buyer Beware of Big O Tire Sierra Vista ( Prey on the elderly) My father whom is his 80's took his vehicle into Big O to have it looked at. The complaint was after having an alignment by another garage that the car still pulled to the right when going down the road. Big O put it up on the rack and told my father it needed another alignment, the rack & pinion needed to be replaced because it was leaking, and the tie rod needed to be replaced. All at a cost of over $1500. My father agreed to have the alignment and tie rod done. So after paying $400 to have the work done the car still pulled to the right. I ended up making an appointment for the car to be looked at by a shop in Tucson that I trust. After looking over the car the mechanic called me out to look under the car with him. As suspected nothing was wrong with the rack & pinion. The car go an alignment by Big O that it didn't need and more than likely the tie rod probably didn't need to be replaced. What we didn't know was the vehicle had been in an accident and that is what was causing the pull, the only way to fix it was with an auto body shop. Big O Tire in Sierra Vista seen an elderly man walk in the door and preyed on him. Karma will come back and bite you. read more

Awesome service. Pat and the crew really took care of me and my 2015Yukon. I will be back for all my tire needs in the future!

Great service! Fast and friendly. Probably my best auto repair experience. I'm very glad I came here today and I'll certainly come back again. read more

For quality local work on your vehicle... These folks are great. Honest straight forward at competitive rates. From tire desk to the lube section ...I wouldn't go anywhere else for service. Keep up the great work guys !!! Thank you Back again. The great folks are my go to vehicle maintenance people. The service is always great, In and out as quickly as can be expected. Staff is professional and friendly. You can't ask for a better service. Thank you and a salute to all the staff that make it happen read more

Was misquoted over the phone by 15k mi. for tread wear warranty. Aside from that, not a bad experience.. will be going back when the need arises. Update: upgraded to full 5 stars. Had a flat, and when I took it in they replaced the fire with haste and in accordance with the warranty. Still my favorite tire place in town. read more

This place was great. Got a nail in my tire and they fixed it without hesitation, quick, efficient, and for free. Staff was as friendly and as helpful as can be. I definitely recommend this place for all tire needs. read more

I was definitely guided by reviews on this one, and rewarded accordingly. Big O was my third stop this morning on a hunt for four new quality tires, w/warranty, installed expediently, at a decent price. And it was the only place where I felt I didn't have to negotiate the better deal ("Oh, you're walking out the door? Well, I'll knock another 30 bucks off.....though I couldn't do that 5 minutes ago. You drive a hard bargain."), nor did I feel I was being upsold. Good group of people at Big O and I'm happy to be their newest customer. read more

Husband was having a bad day, brakes went out on him and by the time I got there with new brakes he had also found out he had a flat tire. Took the flat tire to Big O and they found the problem, a hole in his rim. So took this tire back to husband and got his spare which was flat also. They were able to repair this tire and didn't charge me for it. Sitting in the waiting room you not only have a tv to watch but free coffee and sodas and deer heads to look at. read more

Big O Tire Stores - Tires Near Me - Sierra Vista, Arizona

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The team are very helpful, friendly, genuine, and the price is right. You can't ask for anything else when you go to these types of auto shops. They will give it to you straight and will not hard sell you on any products or services. Once you purchase your tires, you have the warranty, free tire rotation which comes in handy later. Story -- It was 6:30pm and I was about to head out across state lines to California when my tire blew out. They close at 6pm but when I called and explained my situation, they were happy to help me after hours. read more

You Guy's are GREAT. Your SNAP Finance Company is a real jacked up company. They do not do what they say they will do. It will cost your customers more money in the long run. You should find a new helper company for your customers you know will come back and back. read more

Great business, they took care of my Tahoe wheels for a great price. Good customer service and personable. I went in one night about 5 minutes before closing with two big jeep tires to be replaced on two wheels. They were like "no prob! roll em in". No crap from anyone just some employee's who knew I needed help and didn't hesitate when I drove up. read more

Please note that my experience was so bad that if I could provide negative stars, I would do so. In short, the mechanic lied and said I needed over $500 of work or my vehicle would not be able to leave the property let alone start. I had to explain to him that though he said these tuneups were required, I'd been scammed before, and therefore would like a second opinion and would only like an oil change and my spark plugs replaced at that time. It took them an hour and a half to complete the work (I was charged for this so it is documented) and they were rude to boot. When they finally finished, lo and behold that my vehicle did indeed start without the additional work and quite contrary to that mechanics assurtions, I was able to drive off the property without incident. Needless to say if my vehicle does require additional servicing it will not be done by them! read more

These guys are always awesome very fast and polite and they know their stuff and honestly are way better than any other fire or oil change place in the area. Been here for tires and they gave me some good prices and even ordered some tires for me that arrived the next day. I recently came in for a couple of oil changes and they are $19.99 and you chat beat that. And like I said they are pretty fast and it's no wonder they are voted best tire shop in town. read more

I came in January for new tires and I've been twice for an oil change since then. They do good work, and I feel they are trust worthy (not break something just to get you back in) and there place is clean. I just wish the workers could be a bit more friendly and would speak up. When I went in to have one of the tires checked cause it wasn't holding air I was asked what number my account was under. I told them I didn't remember if it was mine or my spouses so I could give them both if needed. The guy helping me rolled his eyes and said he'd just put the license plate number in. And every time I've been in they talk so quite and mumbled I can't make out with they're even telling me. read more

BigOTire is an honest auto and tire service business. I've tried this store for the past couple of years. Mechanics are honest in their inspection and evaluation of the problem. It makes me feel comfortable putting my cars with problems in their hands. The store also offers credit program and payment plan. read more

I was at Big O Tires in Sierra Vista, AZ and I was chatting it up with Blake Martinez as we were completing a business transaction for some services he did on my vehicle (they did great work btw) when he jokingly said we can do anything here. To which I replied I have a baby dresser/changing station in the back of my vehicle which needs to be put together (said it jokingly). Blake being the man he is didn't wanted to be misquoted and insisted that I bring it inside. The young man had it put together properly in like 20 minutes. Very impressed by all that they do and a great bunch of gentlemen that work there. SHOUT OUT TO BIG O, BLAKE, CHRIS, MARTIN AND THE REST OF THE CREW!!!!! read more

Big O Tire Stores - Tires Near Me - Sierra Vista, Arizona

Definitely recommend. Good peeps! Fast and no BS! Aaron in the bay is personable and efficient! Will be back for next oil change. Thanks BIG O! Great price too! read more

Had to get a tire checked after driving from California. Totally expected the run around to try and sell me a tire. Not only did they not do that, but they plugged the tire for free!! The guys here are awesome. Super friendly and don't give you a load of crap. read more

I needed a set of tires for my cargo van. I had received a Yokohama tire from someone that had stored it out of the sun and been on his vehicle once for only a few dozen miles as a spare. A check online, and Big O was a Yokohama dealer and Yokohama still offered the tire I needed. I had done business with Big O many years ago when they were in Sierra Vista the first time. First off, the guys in the shop area were great and helpful. This isn't about them. That's why this review isn't one star. The help at the counter were not customer orientated. In fact, they were terrible. I had contact with three or four different people at the counter in person and on the phone. I rolled the tire into Big O that I wanted to match. The young (to me, late 20's early 30's) guy at the counter pulled up the tire on the computer and turned the screen to me and asked me if it was the one I wanted. I asked if it was the same tire. In 'slow motion' he said the tread is a little different, then stood there looking at me. I finally said my 18 year old van doesn't care about the tread design. He then scanned the tag on the 'old' tire and stated the tire was ten years old. He said nothing else. I was looking for some kind of input or direction from him since he had made the statement. But, he just stood there looking at me like I was some kind of freak with no expression on his face of any kind. It was like there was 'no one home' behind his eyes. With nothing from him, I told him to order the tire. I asked and was told told about what time the tire would arrive the next day. I asked for an appointment; he told me to just bring the vehicle in. The next day I called to see if the tire had arrived. The fellow on the phone was very helpful and said the truck has just arrived. After checking, he said my tire had arrived. I asked when I could bring my van. I really didn't care when I took my van to the shop, as long as I didn't have to wait. He told me to bring it now. I asked if they were busy right then. He assured me they were not. At this point, Big O would still have received a good rating from me. I took my van and checked in at the counter. I waited an hour and a half for my vehicle to get into the service bay. It didn't take that long for the tech to finish putting the pair on my rims and moving one mounted tire on the van to spare. I noticed my van was done and the tech had dropped the papers at the counter. They seemed busy at the counter, with phone calls and other customers, so I waited patiently. After 20 minutes, I noticed the guys that had been running the counter were taking breaks and not checking on paperwork at all. I then went to the counter and was ignored until I spoke up. I asked if I could please pay for the work on my van. He asked what work was done to it. At this point, my patience was gone and I decided I would never be back to Big O. I pointed to the stack of paperwork on the counter and told him it was probably there. He said something unintelligible and looked through the papers and found mine. I paid and left. For 30 minutes of work, I had spent over two hours of my life for no reason other than bad customer service. When a business doesn't value my time, I don't value the business. read more

Nearly ruptured the sidewall of my tire on a Tucson pothole...Big O was able to order the tire I needed, had it in just a couple days. They called, I came in, they replaced the tire for me in about 20 minutes; and the tire was a little less spendy than I anticipated. Customer service was great! read more

Many thanks for the incredibly service minded staff at Big O Tire in Sierra Vista! Every experience we have had at Big O has been top notch! Who could have imagined that a tire company could demonstrate such gracious and generous service? Even though it's an hour and a half drive for us to Big O, we'll be back! read more