FAKE LABUBUS. We went to the WABU Fashion in Tucson Mall to purchase two Labubus. Not knowing all the intricacies of these dolls, we asked the manager on site if the dolls were authentic/real as we made our two separate purchases. She said she did not know. We stopped at a different store who pointed us to Toy Temple Collectibles who informed us we had just purchased fake Labubus. We returned to WABA Fashion to return the fakes. We were told they have a No Refund Policy before we demanded a refund. She went back to get the same manager. Both simply stated, "Oh", when informed they were selling fake/counterfeit products. The manager said they could give us only a cash refund which we accepted. read more

I am incredibly upset with this location! I initially came in with a friend to "see for myself" if the male staff at this place is as nasty as the rumors say they are. I was trying to give them the benefit of the doubt, despite their being many rumors and sightings of both male staff and the rather creepy looking manager (with glasses) putting returned items directly back on the shelf, as well as the wigs which are constantly rumored to all be infected with lice eggs at this location! Needless to say I was skeptical about my visit here, but what really sealed the deal for me was when the male staff stopped a woman with short curly hair from entering then store, stating that they have the right to refuse service to anybody withOUT explanation. This woman hadnt made it two feet in the door before she was stopped and asked to leave, and so when she asked why, they brought up their sign about refusing service and would not give any other reasons. The staff here then ganged up on her and her male friend who had now walked in the store as well and really seemed to get enjoyment from treating these two potential customers this way. They were guilty of nothing more than attempting to enter the store. When the manager came over, he joined in with the shared misdirected arogance his employess were exhibiting, and when the two had left the store, i saw the employees laughing and joking with each other about the situation and i couldnt hear what they were saying but the way they seemed to get off from the interaction was absolutely disgusting to me and i just have to say, you'll never catch me in this store again. Its really quite ugly. Honestly Won't go here again. The other location is great. This one is trash. read more

if i could leave ZERO stars i would today i was accused of stealing after spending almost 100$ at this place i was humiliated in front of other costumers and my 2 year old daughter had to witness everything mind you we are 2 girls and they had 2 guys and 3 girls blocking the entrance they said they were going to call the police and check the cameras i told them go ahead they asked me to go to a fitting room so i can show them i had nothing which involved me lifting up my shirt and showing my waist once they realized i had NOTHING they didn't care to apologize or anything i've always been a paying costumer at this location but i will never spend another dollar here there's a way to go about situations like this but they were so unprofessional read more

We've been shopping here since it was BBB Fashions, before being bought by Waba. We just love shopping here in both Tucson, Casa Grande & Phoenix. The prices and value have always been an important thing for us. We can always find deals for adults and teens at this location. There is such a variety of products for both Women, children and men. Now even including hair care & beauty products read more

I went to Waba to buy a wig and some boots and was told my card declined so then a couple days later I looked at my bank statement and saw that I was charged so I went back in to let them know I was charged and if I could just get my items that I wanted and they told me No that I have to take it up with the bank I told them I did not want the money back but just the items that were charged and he told me No again and to let the bank know what happened so I can get my money back I explained that since I was charged already that I just wanted the wig and boots because they were the last ones they had why can't I just get them and again he said No so then I asked for the name of the employee who took care of me that day so I can let the bank know and then he said he could not give me her name and that he was not able to help me so I said I was going to just buy another wig until I get a hold of the bank and he told me No that I had to leave the store He was so rude and I was so upset that he could not help me being the manager then telling me I could not purchase another one and for me to leave that I do not know why they hired him as a manager if he can't even help and an employee who said my card declined yet I was charged now I have to deal with the bank which is going to take time to even get that money back thru the fraud department and to be treated like that in front of other people the owner should look into employees who know how to do their job read more

I will never go there again !!!!! Right when you walk in the the kid at the door profiles you ....... myself and my kids USE to shop there all the time but after the ridiculous imbarassing situation this passed weekend. The store didn't have what I needed so as we're leaving the idiot at the door assumed I was stealing. Telling us can you empty your pockets wtf! I was raised better then that !!!! If I was stealing I wouldn't of parked in the front of the store with my handicap sticker ... I will go back to SALLY'S BEAUTY SUPPLY ..... there customer service is TERRIBLE. I HOPE THEY CHECK THE CAMERAS AND FEEL STUPID !!!!! read more

Do not come here if you are disabled or have a service dog. They want to play and talk to your pup while you're in the store with your dog but don't want them in the store. They do not know the federal ADA laws and state they have no way to look them up. (Almost everyone has a smart phone these days). I will never be going back to any locations in Tucson. They have zero signs that say no animals or no service dogs. The believe service dogs have to have a certificate which is false. The dumb ass lady didn't even asked if it was a service dog. My dog clear as day has patches that say "do not pet" "service dog". I had the same issue at the store on grant and will be posting the same review there. There are two questions you can legally ask someone who has a service dog 1 are they a service dog? 2 what are they're tasks? Neither of those questions were asked. The lady assumed she's an emotional support animal which she is not. read more