1. Waggy

    1. Waggy

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    Coral Gables, FL

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    5 years ago

    Helpful 3
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    3 years ago

    What helped me get my letter and further helped get it approved with the landlord. They also responded to my questions very quickly. 5 stars

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    Miami Dade Animal Services

    Miami Dade Animal Services

    (234 reviews)

    great place super friendly workers helped me find my new bestfriend couldn't recommend adopting…read morefrom this place more they even provide u with free stuff for your pet to get you started

    Total negligence and zero accountability…read more We adopted a sweet, well-behaved female dog this past Friday. She was severely underweight, which we were aware of. To avoid stomach issues from switching food, we were feeding her small amounts as recommended. From Friday to Monday she barely pooped and was vomiting. We thought it was the food change. On Monday she finally pooped and vomited - both were full of fabric scraps and pieces of clothing. We took her to the shelter's vet clinic today (Same Monday) - within the 30-day post-adoption medical window they advertise. They refused to take responsibility, saying she showed no symptoms when she left, so it's not their problem. Their excuse was that she "must have eaten something at our house." That is impossible. She was supervised at all times and had no access to rags. They told us "there's nothing they can tear apart in the kennels" - which is false. Anyone who has been there can see the kennels have blankets, towels, and toys inside. We complained at the front desk and were told the manager had already left and nothing could be done, but that "it shouldn't be like that and it's wrong." So even staff agreed it was wrong. I understand shelters are overcrowded and overwhelmed, but this kind of oversight can kill an animal. A foreign body obstruction is life-threatening. This is complete negligence and a total lack of interest in helping after adoption. If you adopt here, document everything, photograph the kennel, and get a private vet check immediately. I would not trust their 30-day health policy.

    VCA Knowles Central Animal Hospital

    VCA Knowles Central Animal Hospital

    (279 reviews)

    Grapeland Heights

    I took my baby here. She was very sick and this was my first time with them. They were very helpful…read moreand even squeezed me in earlier to see her. The staff were super nice and very helpful. I totally recommend them.

    Terrible Experience - Do Not Bring Your Pets Here…read more I called VCA Knowles Central Animal Hospital because my dog was panting heavily and clearly in pain. They assured me they would take me right away. I arrived around 6:50 PM and waited about 10 minutes before being taken into a room. That's when I was told that this location is no longer a full hospital but an urgent care center that closes at 8 PM. They emphasized that they could still handle "all hospital services" as long as patients were seen before 8. I was left waiting in the exam room from 7:00 until 8:30 before the doctor finally came in. After a brief exam, she said my dog needed an X-ray--only to then admit their X-ray services were already closed. I was charged $120 for essentially nothing. The doctor promised medicine, but after another 20-minute wait, staff returned to say they had no medication on site and would instead call in a prescription to the CVS nearby. When I got to CVS, I discovered the prescription had been written incorrectly--in milliliters instead of milligrams--and the pharmacist could not fill it. CVS even tried calling the doctor, but no one answered. After over two hours, a wasted $120, and a sick dog who received zero actual care, I left frustrated and angry. This facility misrepresented what they could provide, wasted precious time, and showed a lack of professionalism and competence. My pet got absolutely no help. Avoid this place at all costs.

    Waggy - petservices - Updated September 2026

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