I believe in calling out the good, the bad, and--on rare occasions--the truly exceptional. Austin's…read moreAuto Service falls firmly into that last category. I brought my vehicle in for a state inspection and oil change, and from the moment I walked in, the place stood out. It was clean, organized, and professional--easily the most impressive auto service shop I've seen in my 60 years. They kept me informed every step of the way. As someone new to Pennsylvania, I especially appreciated how clearly they explained the process and what I needed to do. Everyone I interacted with was pleasant, polite, and respectful. By early afternoon, everything was done--on time, exactly as requested, and exactly as promised. I wouldn't hesitate to bring any vehicle I own to Austin's on Broad Street

I highly recommend Austin's Auto. They are total pros and are customer oriented. They have kept my…read more2007 truck running. They are pleasant , affordable and I haven't gone wrong with any of their advice on care for my truck. Thankyou Austin's.

I know that there are some older negative reviews foe this shop, but I've been getting my…read moreinspections and oil changes here for the past 5 years. The service did not used to be what it is now. New management came in and changed things to great. They are now super nice ,really fast ( I always have to wait rather than drop off) and now no recommendations for work that isn't needed. I would suggest giving this shop a chance if you haven't been here in the past year.

Took my truck for a bad Rattling noise underneath. Went to the appointment and they tell me they…read morehave no one that could service or look at the vehicle today. Why wasn't I contacted about this instead of wasting my time going there? Never again to Monro. They need a complete overhaul at this place.

Wonderful shop, 5+ stars. Walked in without an appointment because my battery died shortly before…read moreand Brad got me right in - got a new battery and a long-overdue oil change. Great prices too - I know nothing about cars and don't live here full-time so I'm quite easy to take advantage of (it's happened before elsewhere) but these are honest and accommodating people! Highly recommend.

This is a huge SCAM! I went there for car inspection, after they checked the car, they told me it's…read morefailed and gave me a CRAZY repairing list, seems like everything needs to be repaired and it will cost me OVER $1800!!! However, my friend just help me replace the brake two months ago, I got BRAND NEW brake pads, and they still ask me to replace the brakes. I know where the problem is and might need to be repaired in the future, It is ridiculous that they did not find that real issue. This station is such a liar and scam. I went to another inspection station later on, they identified the only real issue, which also proves the US Automotive is a real scammer!!! I put the receipt here from these two stations. DON'T GO US Automotive only if you want to LOSE MONEY!!!

Very reputable mechanics. Always straight up and honest with you. No adding service or parts to…read morerack up a bill. I highly recommend this garage.

From the owner: Schweikerts Auto Service is a certified NAPA AutoCare Center…read more Schweikert's Auto Service has been providing quality car care in Allentown, PA since 1982. We are a family owned business delivering honest and professional automotive repairs and auto maintenance services to the people of Allentown and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Schweikert's Auto Service, employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. Schweikert's Auto Service, as a certified Napa Auto Care Center, is able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer's vehicle as if it were our own. Come by and visit our clean and professional shop!

Great shop! Took my car for inspection, the shop waiting…read morearea was clean and comfortable. The two sons are very knowledgeable , sweet and honest! pricing was transparent and fair. will be back for all my auto needs!

These guys know cars. They are honest, affordable, friendly, and have lots of experience. Support…read morefamily owned business and get your repairs done here.

I need a enhaine inspection and jeldes wzd there fof me thank. You for your greate serviceread more

Excellent service and Jeldes knows his stuff, highly recommended! These guys really know their…read morestuff and have updated equipment.

Didn't even think this place was still open, looks like a storage facility full of junk!! Brought…read moremy Jetta in for an overheat problem. After thousands for a head gasket they told me there is a crack somewhere in the engine!

Mr.Sterner was very caring. He fixed my car with no problem. My car now works better thanks to him!…read moreThank you, Mr.Sterner

If I had the option to leave a review in the realm of negative numbers I would. I purchased a…read morevehicle "as is" with the agreement that the front bumper would be fixed. I took the car back for repairs and afterwards had an insanely loud noise that was difficult to pinpoint where it was coming from. Having no warranty or clue where the noise was coming from I never called autoproved. When I could finally afford to have the car looked at the shop told me that the under guard had no clips attached. Driving off I still had a rattle. When arriving at home I tapped the right front fender and could hear pieces knocking around. I pulled them out, a clip, and 2 pieces I have no clue what they are. After pulling those parts out, I still heard the rattling. Looking underneath to see where they "fixed " the bumper they failed to put clips back there as well. The shop who fixed under guard suggested I give the bill to autoproved. I did just that and words cannot express how badly I was treated as a customer. I was first told that they had no way to prove that the shop I took it to didn't cause the problem. Attaching clips underneath had zero to do with pieces in fender or missing clips on bumper. I'm a widow, vulnerable in that I'm not proficient in knowing the dos and don'ts in purchasing a vehicle. I paid 70$ for parts and labor and they refused to compensate me. I was first told that they would not because 3 months had passed since I purchased the car. I checked and I was literally one day under. I informed them of that fact and was then told that I would still not receive a refund. After telling me the reason no refund being given was due to being over 3 months, I was told I simply would not get a refund due to the principal. If principal is at hand here, then to literally say a policy was thus and then deny abiding by it shows without question that their principal behavior lacks customer service, compassion, empathy, and they have horrendous quality service. I am not an argumentative person. I'm a financially struggling widow and despite informing the individual at autoproved about my circumstances, I was lied to and told that principal is what was making them both lie and show zero consideration to their failures in "fixing " the bumper and failing to clip the guard back in place. I'm a bit wiser now concerning the dos and don'ts in purchasing a car and I will never consider going back to them if my life depended on it. Principal would have me rather die first. I implore you, if you're considering going there and are reading this review that is the first I've ever left, do not go to this dealership. Just the hint of having any resemblance of what I experienced is reason to avoid them.

Bought new tires at Pep Boys, had them aligned at Pit Stop…read more 5000 miles later I went to Pep Boys for a rotation and the mechanic showed me the wear on the inner rear tread. My new tires were balded already! Pep Boys put the car on their machine, and showed me how badly the rear was misaligned! Pep Boys said there was no way that road conditions could have caused the problem. According to Pep Boys, only an incompetent alignment could have ruined my tires. Furthermore, when I went to Pit Stop to document the problem, they talked in circles and were very harsh. They refused my $63 refund after their own report showed that I walked out the door with bad alignment! I have all the paperwork and an expert mechanic's written statement of the bad alignment. Next stop for Pit Stop is small claims court This is costing me new tires, days off and all kinds of aggravation; I will be compensated. And I will update this review.

Got a tire plug on Labor day. Our car was towed there and we walked from the hotel to get the car.read more

Went in for a brake fluid change and alignment, shop could not complete alignment because of a bad…read moreball joint, told service rep I would return with new ball joint, new ball joint arrives and service rep says they can't install customer supplied parts, very clearly had a verbal agreement that they would, unprofessional andnot honorable employees at this shop