I cannot tell you how much I appreciate Jeremy & Alyssa!! Best ever! I was blessed to find Alyssa years ago and I have followed her and always will!!! My dog is my baby and they treat him as he is one of of their dogs!! Exactly how I want him treated! And every time I pick him up he has the most wonderful, consistent cut and nail job!!! Thank you, thank you, thank you!! read more

We have been clients of this dog groomer for years, but lately they have been very unreliable. We have been happy to work with them but today I went to drop my dog off and it was 1:57 when I pulled in the parking lot, texted them at 2:01pm that I was there. Then when I got no response called and Jermey the owner says he is Sorry but it is after 2pm and they can't take the dog. I was not happy and he hung up on me. I was breaking my neck to get our dog there because I was at a job interview. I am so upset and disappointed. We have worked with this dog groomer several times when they had stuff come up, like getting back late from trips, having one of the groomers hand bitten and couldn't groom our dog, and on and on. I hate that this groomer was so rude because I felt like they were great groomers and our dog always looked good when we picked him up. I would not go to this guy unless you want to be treated poorly and have your appointment canceled at the last moment or moved because something comes up in his personal life. Poor way to run a business. Also, I'm not sure but it looked like he was possibly closing his shop when I was there, so I don't think I would trust making an appointment with him and him actually grooming your dog. read more

Our dog gets so excited when I say these simple words: "do you want to see Jeremy and Alyssa? " Wags and Whiskers takes amazing care of our dog. He always looks gorgeous when we pick him up. We all love coming here and they are a five star family owned busines. Thank y'all. Love Case and His People. read more

I will never take my fur babies here again! We have been loyal customers ever since they opened! Well not any more! They do not know how to run a business or treat their customers!!! They lie about changing dates and times only to benefit themselves! I am so disappointed in them! I am beyond mad! Do not take your pets here!If you do you will find out eventually how they treat you and your pets!!! read more

Very disappointed! Have been a loyal customer since they opened. They are evidently now overbooking, especially when seasonal customers come back into town. We are year round. Discovered my last appointment was scheduled the day I had to told him we were going out of town. Texted to reschedule, instead of just cancelling without notice. It was another 2 weeks out before I could get her in and it was suggested that maybe I get her groomed where we were going. . We ended up not going out of town, due to a travel conflict, so texted and was told I would be put at the top of their cancellation list. Didn't hear anything from that over 3 weeks so guessing they had 0 cancellations during that time. Texted again and finally got an appointment. By now she hadn't been groomed in over a month and a half and was starting to mat. They always give a reminder call the night before. I didn't get one so, out of concern, texted. Got a text back that the would not be there due to a family emergency and that upon their return the following Monday they would call to reschedule. Guess I would have shown up to a closed shop. Didn't hear anything when they returned so finally texted. Was told it would be at least another week before I could get her in. They were not concerned that I might take her elsewhere. They were good and caring business people for years but clearly do not have the same care and concern that they used to. Sadly, after years, I'm now forced to find another groomer. read more

BAD!!!! First time going to this place and it was a bit of an experience! The staff was nice very and the only issue I had with them was when I got my baby back he was bleeding from a cut they gave him on his leg! AND DIDNT BOTHER ON TELLING ME!!! And his hair wasn't evenly, he had some long pieces and some short! And I asked them if they could brush his teeth as well and they didn't! Also he doesn't even smell good like if they didnt shower him right! I've always taken my baby to Petco and he comes out perfect! No cuts and beautiful haircut and smells really good! Unfortunately I had to try a new place because Petco was fully booked for weeks and my baby needed to get flamed up! I WOULD HIGHLY RECOMMEND NOT TO TAKE YOUR PUPPY HERE! Very nice people but don't do their job right! read more

I have taken my dogs here 3 times so far and have been very pleased with the work as well as the knowledge they have about dogs. My husky hates being groomed but she actually likes coming here as they take the time to make sure she is not overwhelmed and give her breaks which has made all the difference. I feel that the owners take great care of their furry clients here and are not rushing them through like so many places do. They are strict on time so don't be late bringing your dogs which is as it should be anywhere you have an appt. It just shows how booked they are as there are many happy clients so it takes at least a month or so to get an appt. read more

I have used this business one time previously and was very pleased with the cut given my Bailey. I scheduled the next grooming and was looking forward to another great cut. However, when I arrived today for her scheduled appointment I found a note taped to the door that the business was closed due to a family emergency. While I certainly understand and sympathize with how this can affect a private business, I would have expected a text or call to notify me they would be closed. I live 80 miles from the business but chose them because they are located in the town where my mother lives. It is convenient to drop off the dog and spend the time with my mom while Bailey has her spa day. Today is my mom's birthday and the plan was to drop off Bailey and take mom out for a nice lunch to celebrate her 88 years. We are now eating in the car from a drive through. Mom said she won't soon forget this birthday, nor will I be scheduling any future groomings with Wags and Whiskers. read more