I took my Boston Terrier here when he was a year old, they dropped him giving him a bath and did…read morenot tell me. I got him home and he was limping, went back up here and the guy only said sorry I forgot I dropped him. My dog had to have surgery on his leg. I had to pay for the surgery not Westgate Vet. He hated going to the Vets after that happened to them and before he love going.

I had to unexpectedly put my 2 year old service dog down due to sudden paralyzation. She couldn't…read moremove, but still felt pain in her back and legs. She was unable to even use the bathroom, so I knew it was time. She would very quickly become more sick without using the bathroom. My vet is in Nashville, so I had to pick a place to sadly euthanize her. I picked Westgate because I had heard great things and they were the most affordable for this service. When I got there, I booked for the last appt of the day and walked into a procedural room to no one in there. My dog was dead weight and no one was in there to tell me where to lay her when I walked in. The vet didn't say a single word to me, never made any eye contact, and even referred to my dog as a he. I don't know the vet's name or anything because of this. It was like there was a wall up between my support system and I, and this staff. My girl was sadly stuck in the middle of this. He was calloused, insensitive and extremely disrespectful to me and my service dog. The vet also got frustrated talking to the vet tech because my dog's legs were stiff. He kept telling the vet tech to move her body around and I tried to warn them that her sciatic nerve was causing her extreme pain. Still didn't say a word to me. They were holding her up and she wasn't laid down until she was gone. She wasn't comfortable. The vet did it so quickly and rushed because it was Friday before Labor Day. That's all I can assume from his disgusting behavior. They didn't ask if I wanted to say anything or had any last wishes for her. No calming medication was administered before they put her down. She was scared and confused. I stopped them to ask if the pink syringe was "it" and the VET TECH responded quietly, "yes ma'am." So as quickly as I could, I made sure my baby was looking at me and I told her how much I loved her and how thankful I was that she was my service dog and seizure response dog. I wasn't told how quickly it would take effect or anything before it was administered. They walked out of the room and I spent maybe 30 minutes after in there processing what just happened and sobbing over my girl. The vet walked in and out awkwardly and at one point showed up to make it obvious he had changed from his work uniform to his regular clothes. Even walked in and out to get his phone. BUT never said a word. If he had been kinder, introduced himself, and expressed his condolences and apologized for the circumstances, I wouldn't be as upset. I understand some people don't want to be talked to during a time like this, but the LEAST you can do is show gentleness and kindness in these moments. As I walked out of the room, leaving my girl's body behind, the receptionists did express their condolences. I appreciated that, they seemed nice. I just stepped forward from my group that came with me and said, "take care of her, she was a service dog. Is there anything else you need from me?" They said no and explained when I could come by for her remains, and I left. I will be talking directly to the business when I come to pick up my girl's remains and telling them my frustrations. I'm not usually one to EVER write a bad review and give benefit of the doubt...but THIS was unacceptable. Shame on Westgate. To my Lulu, I'm so sorry you became suddenly paralyzed and got the diagnosis of a painful disease. You didn't deserve this. We were suppose to live many years together. You also didn't deserve the disrespectful procedure that Westgate provided. If I had known, I would've spent more money for a gentler, more empathetic service. It's now been a month without you, and learning to navigate life and my disability without you has been unexplainably painful. I'm just sorry I chose this place for our final moments.

Professional care for our cat and fishes. Provided us with daily updates and pictures that the…read moregranddaughters loved. The cat required a vet visit and medication . What a peace of my mind knowing they took so great care of him.

I wouldn't trust my animals with anyone else. Janet treats any animals like they are her own. She…read moreis responsible, honest, trustworthy and professional. I highly recommend her to anyone looking for a pet sitter or even a daily walk for their animal.. She's amazing!

I had no choice but to take my cat here when she got sick on memorial day as they were the bg…read moreemergency vet on call. I would have been far better off just doing nothing and staying home. We get there and they tell me it's going to be $1200 just to do the tests to find out what's wrong. Insane but ok. They then tell me they've found out what the issue is, and can treat her for ANOTHER $1400 and she will need to stay overnight. I'm not thrilled with a $2600 bill, but when given no option b and no other vets are open on a holiday, I'm like ok fine whatever, if it saves my pet i can deal with giving these people two months rent. Lo and behold, 5 minutes before their closing time I get a call- my cat is gone, + she got to pass away confused and with strangers. So to summarize I am leaving in shock (& debt) with my cat (who I could have just taken home to be with her in her final hours, but that doesn't bill as high) in a plastic bag. But hey, at least they sold another one of their credit cards!

I was so disappointed when this business sold to a corporation. I did not care for the front office…read morestaff and all of the changes that were made regarding many things without notification to customers. I decided to take my two cats to a vet that valued them and my business.

We traveled to Bowling Green with a Corvette caravan and needed boarding for a day for our mini…read moreschnauzer after learning that the Petsmart in BG does not do doggie daycare. We contacted Paw A Day Inn and they said they could accommodate our doggie with a record of her vaccinations. Everyone at PAD Inn was nice and our doggie was well cared for.

Our dog was happy while she was there. We picked her up and she wanted to go back in there. We are…read morehappy with them.

We brought our husky from Owensboro, KY due to bleeding from a spay incision (she's a husky). The…read moreladies on staff from the phone to the front desk to the vet assistant to the vet herself were so kind and empathetic! They were calm and kind while I was panicking. When we got there, they got her back fairly quickly. The vet tech's energy was so kind and calm, despite being a very anxious husky, scared, and in pain, our dog let her pick her up and carry her back to get started. She HATES being picked up. That was VERY telling. Both the vet tech and the vet were incredibly reassuring while being honest and informative. They drew up two different treatment plans and walked us through both so we could make an informed decision and factor in our budget and our dog's needs. When we picked her up, the aftercare instructions were clear and very informative, no guessing. They even cleaned my dog up the best they could without hurting her. She came home smelling better than she did when we picked her up from the spay! The fact that they took the time to tidy up her legs, paws, and tail, even though it wasn't required is telling. You can tell they babied her, loved on her, and took amazing care of her. While I hope to never need them again, if our pets were in need, we wouldn't hesitate to go back. It was pricey, but it's emergency veterinary care in the middle of the night, and well worth the money, in my opinion.

This is an amazing place each and every person here is very courteous, friendly and professional…read more They go above and beyond to take excellent care of every pet that comes there. Doctor Tipton and her staff took wonderful care of us the other night I was out of town and my dog got sick sadly she didn't make it, but they took excellent care of her until I could get there and even afterward They were very kind and courteous to us every step of the way I would recommend this emergency vet to anybody. thanks again for the great service. I am forever grateful to each and everyone of your staff there. Josh

Princess Leia and Luke. Have been coming to Adella for over 5 years! Being husky's they need baths…read moreand deshedding monthly!!!

This salon is the very best grooming salon in Bowling Green. I tried all of them before finding…read moreAdella. My dogs (4 poodles) love to go there. They have always been beautifully groomed and there has never been any issue with razor burns or injuries. There were problems with other salons I took my dogs to in the area. We have been faithful customers now for over 10 years. I would never go any where else. The claims that one lady made about cigarette burns on her dog has to be totally fabricated because no on there smokes. I have never smelled cigarette smoke there and we take our dogs at least 2 times a month for baths, and every 6 weeks for total grooming. Vera Murphree, Bowling Green

If you want A Vet that will keep your pet healthy, then this is the vet to see. Dr Wizdom. My mini…read moreGoldendoodle is my best friend. She never leaves my side and puts a smile on your face every day. She has been seeing Dr Wizdom all her life and he has done an excellent job. When it comes to my dog's health, I don't look for the cheapest vet, I look for the best vet.

I set a business appointment with dr McGrath a week ago and when I came in for my set appointment a…read moredifferent front counter woman an older one canceled my set appointment with him and told me he wouldn't be interested even though I never got to talk to dr McGrath and she was very rude about it.

This young lady done amazing with my dogs. My whole family takes our fur babies here. Recommend her…read moreto anyone.

My experience was a nightmare, I didn't like the services provided and in return the business owner…read moredecided slander was the best solution and add some online bullying to her personal page and business.. That is never acceptable from a business owner..