I had no choice but to take my cat here when she got sick on memorial day as they were the bg…read moreemergency vet on call. I would have been far better off just doing nothing and staying home. We get there and they tell me it's going to be $1200 just to do the tests to find out what's wrong. Insane but ok. They then tell me they've found out what the issue is, and can treat her for ANOTHER $1400 and she will need to stay overnight. I'm not thrilled with a $2600 bill, but when given no option b and no other vets are open on a holiday, I'm like ok fine whatever, if it saves my pet i can deal with giving these people two months rent. Lo and behold, 5 minutes before their closing time I get a call- my cat is gone, + she got to pass away confused and with strangers. So to summarize I am leaving in shock (& debt) with my cat (who I could have just taken home to be with her in her final hours, but that doesn't bill as high) in a plastic bag. But hey, at least they sold another one of their credit cards!

I was so disappointed when this business sold to a corporation. I did not care for the front office…read morestaff and all of the changes that were made regarding many things without notification to customers. I decided to take my two cats to a vet that valued them and my business.

Has always done a great job with delivering foals and all horse care. Have always had quick…read moresuperior care, especially with injuries. All the serious horse people know of his great reputation. No reviews needed.

Dr Obrien is the best vet in the entire state of Kentucky or Tennessee. He has foaled many mares…read morefor myself and my friend Ernest Linder. You will never find another man who cares for horses and all animals, than him. He will always be my vet and I trust his care completely. He is a truthful and honest man who will always go the extra mile to save your horses.

Dr. petersen is an awesome vet she is a down to earth no nonsense doctor who really CARES about…read moreyour pet and does not see you as a walking wallet, she will take your budget and work around it, if you want high priced, unecessary tests, go to a vet out of the phone book if you want exellent pet care and some one that really cares, go see dr petersen she is only open 4pm-8pm, mon-thurs, but she has an emergency number that gets answered, right away, no major wait time! my older cattle dog broke her leg, and dr petersen has been just wonderful, and she seems to be really concerned about morgan's well being! I will be taking all of my animals to Dr. Petersen as long as she stays in business!

They have been so helpful with my reactive German Shepherd. Brittany, the trainer, even braved our…read morefirst ever trip to a park. She has had endless patience with my chaotic Gamboo.

My pup and I only just started with Good Boy, and are doing weekly sessions. We are excited to…read moredeepen our connection with the learning and training. I really appreciate the positive reinforcement philosophy and method.

I have a "special" ten year old GSD. He has specific food requirements and is very fearful and dog…read morereactive. Many facilities will not take him. He is work... Usually I have family take him when I have to go out of town. However, this time the whole family was going away and boarding was the only option. I was very impressed with the cleanliness and diligence of the facility. It actually smelled nice! The staff made sure to take down AND understand all of Roscoe's needs before we booked and again at drop off. But what was the best moment was when a staff member took his leash to lead him to his kennel. For the first time ever there was NOT a fight, hesitation or even a glance back! My special dog was at ease here! Even he knew this was a good place with good people! I am so thankful to have found them!

As a neighbour we are about a mile away from Masters, can hear the dogs at kennel, barking every…read moremorning and particularly on Saturdays and Sundays. They start barking at daybreak and never stop until fed or tended to about 8 o'clock. -These dogs are not tended to properly and fed when they should be. In fact, I'm my front porch right now on Sunday and it is currently 7:30 am and many dogs are barking very loudly and I can hear them and I'm about a mile away so extremely loud.

We had an amazing first experience, and plan on taking all of our animals here from now on. Great…read moreprices without compromising the level of care. Definitely worth the drive if you're in bg surrounding areas!

We took our dog in for a scheduled surgery for a growth removal. I couldn't be happier with the…read moreresults. Dr Sam our veterinarian did an amazing job I highly recommend this vet clinic to anyone who is seeking a vet who pays attention to detail and puts the well being and health of the pet first they will not disappoint.

I took my Boston Terrier here when he was a year old, they dropped him giving him a bath and did…read morenot tell me. I got him home and he was limping, went back up here and the guy only said sorry I forgot I dropped him. My dog had to have surgery on his leg. I had to pay for the surgery not Westgate Vet. He hated going to the Vets after that happened to them and before he love going.

I had to unexpectedly put my 2 year old service dog down due to sudden paralyzation. She couldn't…read moremove, but still felt pain in her back and legs. She was unable to even use the bathroom, so I knew it was time. She would very quickly become more sick without using the bathroom. My vet is in Nashville, so I had to pick a place to sadly euthanize her. I picked Westgate because I had heard great things and they were the most affordable for this service. When I got there, I booked for the last appt of the day and walked into a procedural room to no one in there. My dog was dead weight and no one was in there to tell me where to lay her when I walked in. The vet didn't say a single word to me, never made any eye contact, and even referred to my dog as a he. I don't know the vet's name or anything because of this. It was like there was a wall up between my support system and I, and this staff. My girl was sadly stuck in the middle of this. He was calloused, insensitive and extremely disrespectful to me and my service dog. The vet also got frustrated talking to the vet tech because my dog's legs were stiff. He kept telling the vet tech to move her body around and I tried to warn them that her sciatic nerve was causing her extreme pain. Still didn't say a word to me. They were holding her up and she wasn't laid down until she was gone. She wasn't comfortable. The vet did it so quickly and rushed because it was Friday before Labor Day. That's all I can assume from his disgusting behavior. They didn't ask if I wanted to say anything or had any last wishes for her. No calming medication was administered before they put her down. She was scared and confused. I stopped them to ask if the pink syringe was "it" and the VET TECH responded quietly, "yes ma'am." So as quickly as I could, I made sure my baby was looking at me and I told her how much I loved her and how thankful I was that she was my service dog and seizure response dog. I wasn't told how quickly it would take effect or anything before it was administered. They walked out of the room and I spent maybe 30 minutes after in there processing what just happened and sobbing over my girl. The vet walked in and out awkwardly and at one point showed up to make it obvious he had changed from his work uniform to his regular clothes. Even walked in and out to get his phone. BUT never said a word. If he had been kinder, introduced himself, and expressed his condolences and apologized for the circumstances, I wouldn't be as upset. I understand some people don't want to be talked to during a time like this, but the LEAST you can do is show gentleness and kindness in these moments. As I walked out of the room, leaving my girl's body behind, the receptionists did express their condolences. I appreciated that, they seemed nice. I just stepped forward from my group that came with me and said, "take care of her, she was a service dog. Is there anything else you need from me?" They said no and explained when I could come by for her remains, and I left. I will be talking directly to the business when I come to pick up my girl's remains and telling them my frustrations. I'm not usually one to EVER write a bad review and give benefit of the doubt...but THIS was unacceptable. Shame on Westgate. To my Lulu, I'm so sorry you became suddenly paralyzed and got the diagnosis of a painful disease. You didn't deserve this. We were suppose to live many years together. You also didn't deserve the disrespectful procedure that Westgate provided. If I had known, I would've spent more money for a gentler, more empathetic service. It's now been a month without you, and learning to navigate life and my disability without you has been unexplainably painful. I'm just sorry I chose this place for our final moments.