They do not know how to get you registered for the Patient Portal Health Account AT ALL! May 2026 I…read moretried again. In 2020 we tried to get me signed up for the online account. No one knows how to get you signed up not even the helpline. Then I called the main number the 9200 number and that person just sent me to radiology because she did not know what to do. She had NO ANSWER yet would not admit it. The admittance & registration ladies and the main operator give you no help. ***John Muir- your frontline of contacts need MUCH TRAINING and better answers. SO DOES THE SYSTEM THAT IS SUPPOSED TO SIGN YOU UP FOR HEALTH ACCOUNTS ONLINE!!!!! This hospital has been misleading patients for a long, long time and it needs to stop!

Received excellent service in emergency. Very happy with the quality of care and competency of the…read moremedical care team.

Why in the heck did Hill's end their contract with UCSF for labwork??? What a nightmare!!! Now all…read morehas to go through Quest and they are not equipped to handle the higher patient load. It now takes weeks to get an appointment for labwork and good luck as a walk in. I couldn't find any appointments in SF for over 2 weeks, found something at their lab in Daly City 1 week out for 3:10pm, they were so short staffed that I was not seen until 4pm and I watched them turn away close to 15 walkins. How do you get an am appointment if you have a timed draw or fasting? Complete mess. No reception staff, their phlebotomists have to do everything. Not even a station with masks if you get there and the waiting room is packed. Hill's there must be another way.

AVOID at all costs! Maybe this used to be a good group, but now it is so bad it's comical (or would…read morebe, if it wasn't my health we're talking about). Over the past few months: - They refused to pay for my flu shot, which I got via the WTMF clinic drive through (apparently I was supposed to go to Walgreens instead. Thanks for letting me know!) - They refused to schedule a mammogram for me THROUGH THE SAME GROUP because they don't cover it?!? Even though women over 40 should get mammograms yearly - They canceled my yearly checkup with NO EXPLANATION and only an automatic email, no effort to reschedule - Three weeks later, I got a paper letter in the mail saying my appointment was canceled and "we made every effort to contact you" b please don't lie to me... It's 2024. I have phone, text, email, and voicemail. Don't lie. Literally any other medical group in the area is better. I just switched to PAMF and already much smoother to get MY OWN HEALTH CHECKUPS scheduled and completed. Listen, Hill Physicians: I'm not getting wellness exams, checkups, bloodwork, vaccinations, etc., for FUN. It's for my health. I thought that's what you're in BUSINESS for?

Look at these complete failures- aka leadership. I wasted my entire Christmas Eve morning because…read morethese failures did not update the hours on Apple Maps and Google maps. Imagine you don't give a crap about your patients to such an extreme degree that out of all hundreds of people who work here not a single person can update the hours of operation. This is horrible and just shows that Kaiser does not care about its patients. I canceled plans and I could've been doing something with my family for Christmas Christmas Eve. But the failures at Kaiser San Ramon do not care enough to update the business operation hours.

No one wants to get a mammography. It was my first one and glad I was able to easily schedule one…read moreat the San Ramon Offices. They had so many openings. Now the day of the appointment, I checked in, but didn't get seen until maybe 20-30 minutes after I came in. That was really the only thing that went poorly. The technician was great. She was calm, tried to keep my mind of what was happening and to be honest, it wasn't as bad as people kept saying it was. One thing that I wish I knew about was that we weren't supposed to wear deodorant and I just showered and did my normal routine. But luckily they do have castille soap wipes to get as much of it off but again, didn't want to have had to do it. Anyhoo, although it was a bit past my appointment time, it wasn't too much longer after they called me and I was off on my way.

I have to say under the circumstances my son got the best care today 10/5/20. I want to thank Dr…read more Ahmad & his wonderful staff. I appreciate all your time & knowledgeable answers today.

This is another branch for Benioff's Childrens Hospital. Office is clean and seemed new as I had to…read moreadd this business to check in. The waiting room is big and has a section for kids to play. Location is easy to find. The receptionist was nice and helpful. Everything is modernly done in this office using beta computers from doctor visit notes to making to appt using email. I saw Dr. Daniel Birnbaum who I think is a great neurologist specialist and has been seeing my son since he was small. He is only at this office on Wednesday's. He is very professional and caring about my son. He makes it easy to understand and draws a picture of what he thinks is happening with my son. I didn't see any other doctors there for a big office and didn't see any other patients which is as weird. Anyway, we will be back as this is not too far from home and very convenient for us. There is plenty of parking here too that is free compared to the hospital in Oakland. =)

Extremely disappointed with the program. It's very expensive $600 a month and only lost a pound a…read moreweek. You see Dr Temkin one time for 15 minutes he recommended 800 calories a day and Ozempic. Since I exercise a lot I was told I could have a little more maybe 1000 calories a day. First night after Ozempic shot I was very dizzy called the office and didn't even get a call back. I persevered for a month had bad digestive issues and only lost a pound a week 1/2 of which was muscle. Last appointment they recommended against giving me the Ozempic but offered no refund of the $75 I paid for it. They said the program wasn't working for me and suggested I try a personal trainer instead?? So now I am out $600 and only lost 3.5 pounds in a month. Plus I am left with digestive issues. Horrible experience.

During my initial call I made my appt with Brittany, she collected $69. I've now cancelled my…read moreappt a few days later and they are NOT refunding the $69! YOU HAVE 24 hours to look over the paperwork and cancel !

It's my heart, you know?! It's my ticker, and it has slipped backed into Afib. I mean, I had it…read moreonce before and had a cardioversion done at Kaiser to correct it, and it worked. But now I no longer have Kaiser, and I am a man who fears change. But let me share with you all about my experience at San Ramon Regional Medical Center. My Cardiologist Dr. Sidhu was absolutely amazing, I couldn't wait for each of my next appointments (weird right?) But he made me feel safe and informed about everything that needed to happen, where I was at in the process, and what was his most educated plan of action to get my ticker back ticking right. He was thorough folks! I appreciate that kind of service. Then, they didn't make me wait months out San Ramon Regional Medical Center acted promptly at this serious matter, even if they did this everyday, I couldn't tell. They took my Afib seriously. We can get you in Friday for a cardioversion because you have taken your pradaxa consistently we can move forward. I arrived at the hospital at 8 am for prep. Hospitable guards, check in folks, all the way to the nurses. Prep time was swift and efficient. The entire time people are sharing with me what to expect and reassuring me that I will be ok. Perhaps fear shown on my disposition. My previous experience was nothing like this, not comparing, I appreciate Kaiser and the professionals there, but this felt sooooo safe. My Cardioversion without TEE, happened and when I woke my ticker was right back where it should be and I was met with a slew of caring physicians who wanted to see my smile with a regular heart beat. I recommend San Ramon Regional Medical Center for all your medical needs. They will not disappoint!!!!

Absolutely the worst ER if you have a serious emergency. I broke my clavicle during a bike ride as…read moresoon as I got there they were very focused on getting the insurance information. I was not even offered a sling a bed or a painkiller for two hours. I can hear the nurses laughing and giggling, while I waited and the waiting room they finally took me in and they brought an extreme machine to take x-rays, but after that I was sitting on the wheelchair for the longest time without a sling or Support they finally moved me back to the waiting room citing that they don't have any beds available. They also told me I need a surgery due to a compound clavicle fracture, but I had to wait till Monday and call the Doctor not to mention today is Monday and I can't even get a hold of the doctor or anyone of the doctors staff @ Bass medical group. They hadn't even cleaned my skin lacerations. My wife noticed it when she helped me take a bath. Dr. Bahzadi staff never returned the call. Supposedly Megan is the surgery coordinator, but she can't return calls or email . God forbid if you have an emergency like me! Worst care I have ever received!

"Tres Chic Blue Gowns--No Extra Charge!"…read more Well, no one likes those uncomfortable tests one must do every few years. But when it's your time, come here. I have been to Tresanti Surgical Center on several occasions, and each experience was a good one--well as good as can be expected, when they're shoving a--well you get the idea. On each occasion, the physician was Dr. F. Anderson Rowe. He's professional, friendly, and informative. Things have gone well on each occasion. After the procedure, the doctor gives you a summary of the findings. Then you make an appointment for more details. The highlight of my visit was wearing one of these funny blue costumes. Wearing these outfits is sort of a tradition--it must be taught by the professors at med school. They're functional, but not too outre (The outfits I mean, not the doctors.) You don't have to be seen in public wearing them. Only the nurses see you. After they wheel you into the operating room, the fun begins. You're laying down in the operating room and they put this oxygen mask on you. There's all these tubes and strange equipment hanging on the walls. I think some of the tubes go into your body. It's sort of like what you see at an oil change shop--but costs more. Plus at the oil change shop, hardly any of the tubes go into your body. I bet the same company makes the equipment for both businesses. As well as those blue costumes. Anyway, pretty soon they say, "Now take some deep breaths." This is a tradition throughout the medical industry. Anesthesiologists all over the world say that same phrase before every operation. Another thing they teach them at med school. I admit, it's possible that the order to "take a deep breath" was just a recording. I didn't really see anyone's lips moving. Next time I'm in there, I'm going to watch their lips. Just when they say, "Take a deep breath," the air begins to taste sort of funny. I'm pretty sure they put something into the oxygen. Next thing you know they're saying, "Hi, how are you feeling?" Yes, it really is that simple. I'm pretty sure I wrote this review during that "down time." During the crisis, they are extra careful. You first wait outside and phone them. Then a nurse comes out and checks you in. They're also careful to check your temperature and maintain social distancing. I appreciate the staff here being so careful with everyone. We all have to have those medical tests. This is a good place to have them done. I'm pretty sure they'll let you keep your cute little blue costume, if you ask them nicely. "Now, just take a deep breath and..."

No one wants to get an endoscopy or colonoscopy...but this place makes it the most pleasant…read moreexperience it can be. Everyone is so friendly and professional, they are attentive and patient and always keeping patients in the loop on what's going to happen, how it went and next steps. If you are hesitating about having a procedure, do it here, they are amazing!! They made me feel safe and comfortable the whole time. Thank you Tresanti staff for being so amazing at your jobs!

This place is awful. Dr. Murphy refused to look at any of my medical records about pre-existing…read moreconditions and then when a doctor wrote on my behalf, she cancelled my surgery a few days before it was scheduled. She lied on my medical records that she was offering me to do the surgery at another location but wouldn't even provide a referral to the other location. Avoid

Dr. Murphy is hands down the best general & bariatric surgeon you can find! She listens to you and…read morehear you out completely! She explains things in way to understand and comprehend. My experience with her has been one I am forever grateful for and changed my life.

Staff are friendly and courteous. IVX San Ramon is clean and organized. Private treatment rooms…read moreare comfortable with a lounge chair and TV. They also have light snacks like chips and cookies or candy and drinks such as soda, juice and water.

I just went in for my first Ocrevus infusion on Tuesday 8/11. I was a little worried about going to…read morean infusion site in a shopping mall, but the experience was overwhelmingly positive. The staff made me feel comfortable, cared for, and welcome. I was given my own private room with a reclining chair, a huge flat screen tv, and unlimited free snack and drinks. They kept a close eye on me and made sure I had everything I needed, and that I was feeling ok. They were all wearing masks, and the facility was really clean. When my appointment was over, they made the next appointment for me, and made sure to answer any questions I had. Infusions are usually never fun, but honestly I look forward to going back in the future!