Amazing customer service. Easy setup with great communication on expensives, insurance, after hrs,…read moreand add ons. I mean the two employees who were working when we arrived were amazing! Even showed me how to actually ride the moped. Had such a great last day riding outside of wakiki and seeing more of the south and east part of the island. Wished we would have rented them sooner and for an additional day. Thank you for the great service.

Great experience. Staff was super friendly and helpful. Mopeds in great condition. Price is…read morebasically the same all over, but they were upfront about the costs (no surprises).

another great experience... thank you thomas for your wonderful service and to all of the team…read more the new tires feel incredible...

What a fun adventure!! Love our drives and being able to cruise around…read more Do this you will love it!!!

very friendly staff. Super nice equipment Overall great experience I would recommendread more

The service and promptness of the service agent was a fast and easy process. We didn't have a long…read morewait at all! They met our needs and explained everything thoroughly. Highly recommend this business to rent mopeds!! Had a great time exploring Waikiki and just found some sightseeing. Charles-Oklahoma

Great family owned business. Loved the selection of Mopeds and how staff was able to teach us how…read moreto use as well as safety precautions and routes we can and cannot take. Great prices too.

Best scooter rental in all of Waikiki, the bikes are almost new and well taken care of. I've…read morerented from other places but this is simply the best. Say 'Hi' to Roger and he'll take care of you.

Today we walked into Moped Garage with 0 knowledge, and walked out with a brand new moped. The guy…read morethat helped us (I think his name was Marc) is a great salesman. Very knowledgeable about all the different mopeds and items in the shop. We didn't know anything about mopeds and he was able to educate us fully on everything we needed to know as a first time moped owner. We were able to purchase 1 moped (with an alarm system equipped), 1 helmet, safety inspection complete, registration complete (good for a year), phone mount, and a heavy duty bike lock. The total cost including those listed items + tax was about $1,800. If you are interested in purchasing a moped for the first time, I highly recommend you go to this shop. The pricing is fair and the person running the shop will have all the answers to any questions you might have. It's a one stop shop for everything and you will be able to ride that moped out the store after purchasing with them. BONUS: there's free parking located in the lot behind the building the shop is in.

They have OK prices, and the guy knows what he is talking about. But if you expect him to be polite…read morethen look elsewhere. I bought one, there is no manual for it. I asked the guy for some help and it was like I was bothering him.

Rented bikes from these guys they were super friendly and helpful with routes and sights. Good…read morevalue too!

The staff was great and helped us to get Vespa to ride around the island. We wish we had more time…read moreto use the scooters but the time we had them was very eventful. Once you are accustomed to using the mopeds you will truly enjoy the ride! Give them a try but definitely be careful. I recommend getting the insurance!!

Rented 2 scooters for the day. After 30 minutes and first stop one of the scooters died. When we…read morecalled for assistance we were told there was no one in the office to come bring us another scooter. We were 20 minutes away from where we picked up our scooters. We were planning a day of sightseeing. We wanted the company to pick up both scooters so we could continue our day and Uber to other places. They would not. Instead they insisted one of us ride the scooter back to where we picked it up and the other Uber. Waiting for an Uber, riding back to town separately was disappointing to say the least. They charged us $53 for the time we had the scooter and we had to pay the Uber to return back. Not even an apology for the inconvenience. Shitty customer service. Shitty looking and driving scooters. Do not waste your time at this rental place. Too many other rental companies to consider.

Oh Where should I start. Rented mopeds for a day for myself…read moreand my husband. We get there, no attendant , obscure instructions by text. There's lockboxes behind a shed in a food truck park. Ok fine, couldn't open the lockbox for my husbands scooter, 10 mins waiting to hear back by text. They may or may not answer the phone. We will get to that later. New lockbox, get the code and key, husbands scooter has a disconnected hose. Another 20 mins waiting for another lockbox code. Finally, we're off. Thank god. We get to the beach. Hang out for a bit and decide to move on. Nope, my scooter wouldn't start. Another 30 mins texting and calling no answer when I called.... I rented them and used my number... surprise, they answered when my husband called from his phone. They told him. I'd need to uber back to the pick up spot, to get a new one. I said at this point I'm over it, just give us a refund, we had the scooters all if an hour and spent an hour waiting around. They said oh we will extend your rental for free for another day, sorry no refunds. Whatever. Next day (my birthday)we scoot to breakfast about a mile away. Ok everything is ok. No issue, we go to leave and my husband's scooter won't start. Another 20 mins waiting for an answer. We finally get the thing started. Praise Jesus. We stop at the store. Guess what? Husbands scooter doesn't start again. Nope, I'm done, luckily we are across the street from the drop off spot. We dumped them so fast. No apologies, no nothing and no refund. Not to mention their scooters are all busted up and obviously not maintained. Dangerous was of doing business. We paid $160 for a few good hours of scooting. Not the greatest service or experience for sure. Straight up not having a good time. Do not recommend at all. Horrible service.

If you're coming to Oahu, and you need to rent a mobility scooter or any kind of products that this…read morecompany carries, you definitely need to rent from them. You can't beat their prices, but most importantly, it's their stellar customer service. Brandy, who is in charge of this company is phenomenal. She really helped me out of a jam at the last minute when I hurt myself during our trip and I needed a scooter right away. Even though she was done with deliveries for the day, she made an exception, and brought me the scooter that same day. Now that's what I call excellent customer service! Brandy went beyond what was expected, and made it able for me to enjoy the rest of my trip with my party. Thank you Brandy. You're really saved the day and I'll never forget your kindness.

Brandy is awesome!! Quick and prompt service !! Hele Mobility is the #1 scooter service in my book…read more!! Go check them out .

Great service and value! No issues with the Slingshot. I highly recommend using Aloha Motorsports…read more I originally rented the Slingshot for 4 hours. We ended up renting for another 4 hours. Here in Hawaii, no matter what the forecast, be prepared for rain!

Amazing experience with these guys. Rented a Harley Street Glide for the day. Amazing ride. The…read moreservice at the counter was amazing. I believe his name was Alex. So kind so helpful. The whole interaction was very professional and they gave me a great deal. Highly recommended.

Don't even hesitate, this is a must do! 1. Have a motorcycle…read morelicense? 2. Have a pair of glasses? If you answer yes to both this is a great experience. We rode all over this island and saw things we wouldn't have seen otherwise. Staff makes this very simple and are very friendly. When we come back I will most definitely do a longer term rental.

I had an experience of a lifetime riding an Indian Scout around the island. I called several prices…read moreand found Chase's to be very competitive for the location right in Waikiki. The process was easy to get going. Maybe 5 minutes. Good helmets. Need your own gloves and other gear. The bikes were beautiful and rode like a dream. A good selection for a small place. The staff was really friendly and you can tell they love riding. The guy who helped me shared his stoke and his normal weekend ride that he does with his sons. I did it just like he said. Cool shirts too!