another great experience... thank you thomas for your wonderful service and to all of the team…read more the new tires feel incredible...

The staff were all super friendly and accommodating. Stress free experience and the ride along the…read morecoastline up to diamond head and the lighthouse was breathtaking. We will definitely be frequenting this rental spot in the future!

Amazing customer service. Easy setup with great communication on expensives, insurance, after hrs,…read moreand add ons. I mean the two employees who were working when we arrived were amazing! Even showed me how to actually ride the moped. Had such a great last day riding outside of wakiki and seeing more of the south and east part of the island. Wished we would have rented them sooner and for an additional day. Thank you for the great service.

Great experience. Staff was super friendly and helpful. Mopeds in great condition. Price is…read morebasically the same all over, but they were upfront about the costs (no surprises).

Good customer service. Knowledgeable and quick with bike repairs. Highly recommend their services.read more

Great service and easy process to rent bikes. Will be back. Bikes were well maintained.read more

Great service and great staff…read more I've come back to Boca multiple times even though it's out of the way because they always had good feedback or little tips to share with me. I first went to get a bike fitting but didn't end up charging me cause it was already so close. I ended coming back and ordering other online parts and for more racing advice for the season. Great shop, great people

So I damaged my rear carbon fiber Reserve wheel. I called up reserve to see about a warranty…read morereplacement. I took a photo and they sent out a replacement but it needed to be built using my old hub. So they had me go to a local Cervelo dealer with a claim number that would bill them for the labor. I sent Boca a note and the owner got back to me quickly saying that he had two great in house wheel builders. Perfect. So I went to drop off my wheel on a Saturday. The guy at the counter seemed confused because I was doing warranty work on a wheel not purchased at Boca. So I explained to him Reserve is a Cervelo brand. And Reserve gave me a claim number they could input in their computer to have the labor paid for since I supplied all the parts. He still seemed a bit uncertain but he took the wheels (new and damaged). I filled out a slip but didn't receive a receipt, which made me a little uneasy since this was my first time in the store. He said 2-4 days. Not hearing from Boca, I called the following Friday. The guy who answered had no idea what I was talking about and just said it would be another couple of days. So I'm legit worried now. I emailed Boca again just to ensure I did everything right (no response this time). But I get a call back later that day from Boca--I guess the guy went into the back to look for my wheel or whatever--and he's like they're just waiting on Cervelo to give them the ok to do the claim so that their builder gets paid. I was like Reserve gave me a claim number and I wrote it on the slip I had to fill out (and in my email). The next Tuesday/Wednesday, I receive a call from Boca saying the wheel was ready for pickup. So a week and a half versus the 2-4 days I was originally promised. I'm sure the delay had everything to do with the whole claim system or whatever for the labor cost. But I'm out riding again. The wheel feels great so far. I have zero complaints. I think the builder did a great job and I'm glad they were able to sort out whatever they needed to so I could get back on the road. If I was in the market for a Cervelo, I'd definitely give Boca my business. Mostly pleasant experience. But I would have preferred to get some sort of receipt when I dropped off my wheels initially.

Located in Waikiki with a convenient one-way street to practice to get your biking legs back! Lol!…read moreRyan is great! He took the time to get me and my gf setup for the day! These were modern electric bikes and even the gf approved of the ebike. We rode around Waikiki, Diamond Head, and Waialae areas! Reservations is efficiently handed online and everything (helmet, lock, and even a bike bag to carry things! Definitely would do this again with 808eVentures, Mahalo!!!

Had a great time on my scenic bike ride to diamond head tour. Ryan (the owner ) and his wife are…read morevery personable and friendly. I got a private tour from Ryan because the other two people cancelled. Felt safe the entire time and the pace was perfect. The helmets contain mics so you can communicate easily and clearly. The e bikes are modern with 5 gear levels and they also have an accelerator on the handle if you don't feel like biking. I got some great Japanese food recommendations from Ryan and his wife at the end of the tour. Ryan takes pictures during the hike ride and sends you a google drive shortly after the tour ends.

Great service. Great choices on a variety of bikes. Successfully got me to Halona. Great rates,…read moregreat people. Mahola.

Great lil couple own this spot. Super friendly, helpful w/ directions, suggestions & overall…read moredemeanor!! We LOVED riding thru this beautiful city & seeing its soul & vibrancy ! Best of luck Waikiki Bike Tours & many thanks!!!

I used to be a regular (commuter pass) supporter of Biki, and it's sad to see such a great idea go…read moredownhill, but I feel like ever since COVID, they rebalanced the number of bikes available, and they've lost bikes through theft that haven't been repurchased, and thus things are going downhill. I live near multiple Biki stations in the heart of Waikiki and I so frequently see empty stations. Not a single bike available. I used to have the same issue when I would ride Biki to work, then get stuck at work because all the stations near the university were empty. I ended up not staying on my commuter plan and just purchasing a ride here or there as I needed. But I've found that between having my own bicycle and using TheBus when I don't want to take my bike somewhere, my needs are covered ... and I still see empty Biki stations around. I really hope the city can help infuse much-needed funds into repurchasing bikes so that they are available for riders.

I am a bicycle advocate, and I hate to pile on, but this business is clearly struggling and the…read morebike I rented was completely unsafe. One brake didn't work, the other was full on (and grinding) or nothing. The head bearings were so loose the handlebar and front wheel rocked back and forth several cm. The chain skipped while pedaling. I am a keen cyclist and amateur bike mechanic of 40+ years. I know that this all didn't happen overnight - these bikes cannot be properly maintained. Now reading all the horror stories of overcharging on Yelp - I am glad I video'd my bike locked securely at the end of my ride, and pray I don't have to deal with that hassle too. I'd love this to be a success story, we need more safe and effective bicycle options, but right now sadly, Biki is not helping the cause.

My husband and I rented bikes from Outrigger Hotel in Waikiki. The bikes were in excellent…read morecondition and very simple to use with 3 gears.each bike has a basket on the back so you can bring water, etc along. Directions on how to use and select/return bike very clear as well. We picked up helmets and bike locks at bell desk. Most of the roads had bike lanes and if not cars good about sharing road. We biked around Diamond Head so got some exercise in as well as beautiful views. Spinway also has a location at Embassy suites. I would highly recommend taking these out for an hour or half day bike ride. So glad we did it!

DO NOT WASTE YOUR MONEY! Absolutely terrible company doesn't even try to compete with any other…read morebike services, they are lying about available locations on their map in the website. When I reached out for explanation they have none and instead blamed me for not reading the small part in their guidelines that says it must be returned at the exact same spot which there is only one at this time.