This company is HANDS DOWN the absolute WORST moving experience I've had in my 57 years on this…read moreplanet, and only reinforces my belief that the only thing companies in Hawaii are in a hurry to do is SLOW DOWN. After CLEARLY telling these people that my shipment was for my BUSINESS, not my home, and that these items were urgently needed ASAP, they spent nearly a MONTH doing NOTHING to expedite shipment, while giving excuses about "consolidation", thus my items simply sat in Kona for a MONTH, not moving AT ALL. Furthermore, I couldn't even get answers from their staff on the shipment's progress until I finally got angry at them, which I CONSTANTLY had to do to get further answers about it. After spending a mind-boggling $6,200+ on shipping what amounts to a CLOSET, (7x7x4 box) these people should have had SUPERIOR customer service, and showed at least SOME effort to get my shop equipment moved in a reasonable amount of time.....they told me "6-8 weeks"...it has now been almost 3 MONTHS, and my equipment is STILL not here, because, apparently, their parent company, DeWitt, is just as incompetent, so here I am, wondering why my items are just sitting at the harbor in California, having arrived there 8 days ago, and are STILL NOT MOVING, while I'm getting MORE stupid excuses about "consolidation". If you REALLY need your items moved off the Big Island, I would consider finding something more trustworthy, like a blind shark to swim it over, and a set of 3-legged pack mules to hike it the rest of the way, because BUYER'S REMORSE is all you're getting with this company.