good pricing good quality work refered to my parents as well did a great job great group of guysread more

From the owner: Elite Home Solutions stands out because we are a Chimney, Roofing, and Masonry company all under…read moreone roof!. Instead of calling multiple contractors and companies, our customers can trust us for complete home exterior solutions backed by skilled craftsmanship and years of hand on experience. We provide our customers will a Free written estimate No Fee or Obligation.

Recently I had the went to them to get the door for my wood stove fixed. New gasket for the window…read morereplaced and a new gasket for the door. The first sales man I talk to when I brought the door to them was great. Talk about the issues. Called to resolve how to best fix them. When the door was finally ready, I went to pick it up. And the was a different salesman at the desk. The original guy I was told was busy with another customer. So I had to deal with Kevin who proceeded to speak to me in a rude tone immediately. Told me my door was not there. Lie. I could see it sitting on a box. He was speaking to me so loud and rude I has to ask him why he was talking to me like this. other employees that were working there witness the exchange going on , and said nothing!! When I checked the door gasket it was not properly finished the two ends were not together part of the gasket was pulled down and gasket material was all flayed out. I ask the rule guy if he thought this was good work ? He starts the yell at me again and says come back in a week! And yelled at me to have a nice day!! I Forgot to get a receipt. When I asked for one Then threw it on the counter at me .Yelling at me again to have a good day.. Sorry so long winded. So I call to speak to the owner. Who called me once and I was working I missed the call I finally called when I could. His first comment was I called you twice... me ok I don't see that on my phone. Anyway he said he spoke to his employees. they said they they heard the both of us yelling ". Me) really !! I'm the customer. I only Came to get my door you've had for 31/2 weeks As for his employee the owners comment was " I don't know what his problem was " Me) oh so that's ok with you! The the owner said that before I came in that day, A family with a special needs child must have touched the gasket and had routined my gasket. Me ) really your blaming a " special needs child " me unbelievable " To conclude that ridicules episode the owner said he would deliver the door to my house and how was I going to pay the $100 repair! Me really you want me to pay for being verbal being harassed at your place of business. ( Him oh ok) same shitty attitude . The own did deliver it. They have a bad rating on yelp . Which he argued about too! My answer is him is that he has clearly been overrated. WTF I only went to get a simple gasket fixed

We could not be happier with our KozyHeat Chaska insert. Choosing an insert and envisioning it in…read moreyour home requires a few visits to the showroom and the required steps can seem daunting. We were starting out without gas at our home so we needed to line up a propane company as well as an electrician to install a plug in our fireplace to power the insert. From start to finish with the help of the owner Ryan and Dan, our installer we completed the job in a little over a month's time. I am happy I chose Hearthside.

Outstanding Service. Needed work done promptly as current…read more selling home and buyers inspector noted missing chimney cap. They were able to schedule me in within a day. Showed up right on time. Their system sent notifications letting me know when they were on their way and estimate arrival time. They surveyed, and immediately quoted the work. They did not try to overall sell me they understood the situation. Fixed some cracking in the mortar on top of the Chimney, as noted by inspector and installed new Chimney cap. Everything done in a few hours. Also they are providing an invoice with pictures so I have documentation of what was done.

I had Jim Sawtelle come to my house to clean wood stove and chimney . He put down a covering on the…read morefloor in front of the wood stove. He and his helper were very through in the cleaning. Jim also took photos and explained everything he was doing very professional and personal . 5Stars Ted Mueller

My gas fireplace had not been used in many years and was not working. David diagnosed the problem,…read moresourced the replacement parts and came back to complete the repair. All was handled professionally and at a reasonable cost. Not to mention, David is just a nice guy, and he knows his stuff. I am very happy with the work done and definitely recommend. A++

Pellet stove cleaning. Dave was very thorough and friendly…read more Very knowledgeable and for a very dirty job he kept everything clean leaving no mess afterward. We appreciated his advice on what attention the stove needed when we asked. Thank you!

Technician Patrick Campbell at The Fireplace Showcase in Seekonk delivered outstanding service. His…read moreprofessionalism, immaculate knowledge, and attention to detail were evident from start to finish. Patrick clearly diagnosed the issue and executed the solution flawlessly--true expertise you can trust. If you need fireplace service, I highly recommend reaching out to The Fireplace Showcase and requesting Patrick if you can. Exceptional experience all around!

If I could give them 0 I would, purchased a gas fireplace , went smooth , installation was seamless…read more, now the problem needs to be services couple of years later, no one person answers the phone, I've left several messages days have gone by not one phone call back... When I tell you frustrating it's been a nightmare !! Do Not Purchase from them !!!! Warning to you all , they are horrendous! I had to call the fireplace store in Warwick RI on bald hill rd, they picked up the phone e I made an appointment no problem..

Hired Stone Craft to do repointing and masonry work in our basement for our stone foundation and…read moreour chimney. Edward was always very professional and responsive. We had a bit of a wait time before the work started due to scheduling and weather and Edward always kept us informed of timeline, setting expectations upfront. Once work started, the team was always on time, very pleasant, and very clean. They set expectations of what the would and would not do regarding water protection in our basement which was very helpful and immediately built trust. They also gave very insightful recommendations to help protect we just had done. Very honest, professional, clean, and pleasant. Would definitely recommend!

I hired this company specifically to install a railing or at least the posts for a railing on my…read moreblue stone steps. I also asked about fixing a tripping spot at between the top step and the first landing. After discussing the project, we decided to redo the entire first landing. The representative from StoneCraft issued me a quote that did not include the post installation. When I questioned him about this, he assured me that he had just forgotten to put that in, and they would certainly do that, and would not charge for that. They did the new landing on July 5, 2020, and said that they had to wait for the cement to set for 5-7 days before they could drill for the posts. It has been over 9 months and dozens of phone calls, and texts with promises of coming "next week" to finish the posts. Now I don't even get an answer to texts or voicemails!! I would STAY AWAY from this company!!!!

excellent cleaning and repair. though they didnt have one part on truck. they're taking care of itread more

Very disappointed on several levels- -My new grill was…read moredamaged - They used an abrasive pad on the hood of the grill. The company admitted the mistake- (blaming the sub contractor they sent to our location) several times, they promised a replacement hood ( as a compromise , I even offered to share the cost when they said "it was too expensive for shipping" ) After Several texts, emails and phone calls - all stating "Yes we will cover cost " no action taken - all talk - It's been over a year ...clearly they're not good to their word...avoid ...