Yelp My kids have…read morebeen attending this practice for over 6 years now. It was a great experience at first but it has gone downhill since 2020. I have been completely understanding of the shortage in staff and have been very flexible but I have not felt like this had been reciprocated. I had an incident where I had switched insurances and didn't have my insurance card yet so I called with the information prior to the appointment. I got to the appointment and they didn't have the information even though I spent 20 minutes on the phone days before giving them the information. They told me they didn't have any record of my phone call with the office and I felt very gaslighted. They proceeded to make phone calls or look on different date bases to see if they could find the insurance information while I called the insurance to get the new number. I over heard a front desk person ask another front desk person to look under mass health. I then said I knew it wasn't mass health because it was insurance through my place of work. They looked at each other and disregarded what I had said and one of the women said "look under mass health anyways". I am a Latina woman so you can understand how that made me feel disrespected. Not only because I wasn't heard but also because I was stereotyped and even if I was on mass health the interaction would have been enough to make me feel bad about that which is never ok. I have not had an appointment on the time of the appointment for at least 2 years now. They are unorganized and have no understanding or flexibility even though this is a pediatric practice. I am now having to allot 2 hours for appointments to account for the wait time but they will make you pay a $50 fee and won't see your child if you are more than 9 minutes late. Even though I have sat in my car for 25 minutes waiting for them to call me to let me into the building for an appointment. Unrealistic and unprofessional. I will be changing our pediatrician, not because of the doctors or nurses because they have been wonderful but the front desk service is terrible and disrespectful.

we having been seeing Doctor Nick for about 3 years now. We love him and Darcy (N.P). They are so…read moreknowledgeable and helpful. Everyone is so friendly in the office. The office is also very clean.

office management sucks, beyond rude. never took accountability for telling me the wrong time.read more

This Pediatrician is amazing. They go the extra mile and then some. Even helping me out, allowing…read moreme some extra time to pay here and there, knowing my situation. They really do care about their patients. Highly recommend. Thank you for everything you gave dont for my family. Your company are saints

I had the most amazing experience with Tova Health. My baby was born this winter during a brutal…read morecold snap. I was so grateful to have Dr. Z come to my apartment to care for my newborn and me. Dr. Z is knowledgeable, kind, and flexible. The model of having the first two months of my child's care from home was so comforting- it allowed me and my baby to stay in the home and rest and heal after delivery. Meg from Tova health handled all the admin stuff. She made scheduling, paperwork, and setting-up the patient portal super simple. When it was time to transition beyond the first two months of care, Dr. Z and Meg helped us find the best pediatrician and make sure they had all our records. Awesome experience! Tova Health is the best!

I experienced a traumatic birth. One of the better things to come out of it (besides my daughter)…read morewas meeting Dr. Z. I was not able to get out of bed for over a week after the birth, so our first meeting was with her sitting at the foot of my bed. Thank goodness we chose her for my daughter's pediatrician because there was no way I would have been able to take her to an office. I really needed the fourth trimester care to help me process the trauma from birth, and Dr. Z let me cry and repeat the story over and over again. I'll never forget the time she hugged me and promised me something good would come out of it. She was also provided excellent care to my daughter. I will never forget our crazy first meeting and her kindness. She listened and provided me care when my own OB/GYN's office failed to do so. It is absolutely ludicrous the postpartum care we receive. This fourth trimester care model should be mandatory everywhere.

I did not have a pediatrician lined up before I gave birth because I didn't understand this type of…read moresystem. I am not from the US. Anyway, at the hospital, Dr. Jeffrey Feldman was recommended to us together with another doctor from Everett MGH because they are both relatively very close to where we live. We thought that the pediatrician from Everett MGH was great but the wait time is unbelievably ridiculous. When I went back to work, it's just something that we couldn't easily add to our family with a new baby schedule. We switched to Dr. Feldman and it has been an excellent experience so far. He offers a free first visit, see if he's a good fit for your child. He keeps his appointment times on point which means no dilly dallying but also means he keeps all appointments on time! We appreciate the brevity in going over any health concerns for our baby. He gets to them on point and we leave the clinic satisfied with the service. There is also free parking provided which is always an awesome bonus.

From the owner: Pediatric and Adolescent Medicineread more

The Danvers Family Dr's is a caring and efficient Practice. They always take time and make you…read morefeel like you are their only patient. After being a patient for over a decade, I can say they have never let me down.

I have been with Danvers Family Doctors for over 25 years and absolutely love all of the staff…read more They are always super helpful, knowledgeable, and caring. Dr. B runs a great practice suited to care for all family members!

Wonderful practice! I find it easy to make appts - and you can make sick visits online! The doctors…read moreand nurses are caring. Highly recommend!

I can almost always get a same-day appointment if my daughter isn't feeling well…read more They have a nurse line, and they are very felpful. Sometimes, I don't even have to bring daughter in to be seen - although they almost always recommend it. They have a patient portal, which I love because I can use it for appointments, questions, records, reminders, etc. My daughter's pediatrician is Dr Epstein; Nancy PNP is phenomenal; we love her! Overall, everyone has been exceptional. Except for their lactation consultant, she was rude, dismissive, and too rough on my newborn. She's the reason for 4 stars and not 5.

This review Is for the OBGYN office in Reading. Up until recently, I've had no complaints. I saw…read moreLinda Fallon once a year for my annual and last year I saw Kim Angelini who I believe was new at the time. I have nothing bad to say about either of them. Friendly, caring, listening to my concerns and made me feel comfortable. My annual for this year was scheduled at my last appointment last year, as I do every year. I always make sure to take the day off from work. The DAY BEFORE my appointment this year at 4pm I received a voicemail that was a brief recording saying my appointment has been canceled because the NP was out on leave. (totally understandable BUT TO WAIT UNTIL 4pm ON THE DAY BEFORE MY APPT... UNACCEPTABLE.) I was left completely hanging. I had already made arrangements to take the day off from work and have my kids picked up from school by a relative to make this appt. Whats even more disappointing and frankly bad business is that I NEVER received a call from the staff to reschedule my appointment either. I'm very disappointed as I did like the NP's but will probably not be returning to this office.

This office is a model for how a Doctors (Pediatricians) office should be run. Great staff,…read moreappointments run on time, staff returns after hours emergency calls promptly, weekend and evening hours for sick visits, accessible parking, etc. Wish my personal doctors office had any of these qualities. Superb practice for pediatrics.

Love, love, love this office and doctors. Thank you for the kind care of my boys!…read more Easy scheduling, kind staff, professionals physicians- do not push unnecessary medications on children.

If you child actually has a medical issue or injury, don't bring them here. They are good for…read morevaccines and checkups, but not illnesses unless it can be prescribed an antibiotic. I doubt they can even do an x-ray. I started my daughter here when she was a baby. I thought it was odd that they don't seem to be very sweet or communicative with children. (except for Tara; she's great) They are not mean, but on the issue of children, they seem neutral-all business. This continued as she grew. We were assigned a doctor, but in 16 years have never seen that doctor again. We know she is still there, but we always see nurses. They often have the answering service on, and they have no ability to do blood tests, lab work, or scans. During Covid, they would not see my daughter because she was sick! We've been advised to go to the emergency room or urgent care instead. Yesterday I spent the day in the emergency room by their instruction, and today was informed that it was the wrong kind of emergency room. They said there was nothing they can do if her headaches have been happening for so long. They advised I go back to a different emergency room. In sum, if you need a school check up or you child has a cold or flu, they are fine. I could say more, but it's getting long.

I feel it's appropriate to update my review as we have now been coming to OAK for a year now!…read more Dr. Ramadan and her staff are wonderful. Jen is wonderful at facilitating referrals; she even calls them in for us so we don't have to worry. Our children are always top priority at this office. OAK pediatrics is a culturally diverse office; not just the patients, but the staff as well. The diversity, both social-economical and cultural diversity that OAK pediatrics brings to Westford is definitely an asset. It's nice to see such a welcoming and diverse practice in Westford.

Dr. Ramadan is incredible. This office is very personable and professional. We drive over a half…read morehour to come here because we love this place so much! Dr. Ramadan is always available to talk and really takes the time out that no other doctors do! She truly cares about each and every one of her patients.

Dr Sandy Stephens is terrible! That is unless you're a man! Not very Mama friendly especially if…read moreyou're a Mother who can speak up and advocate for her children's health and safety! I did not appreciate how condescending and dismissive she was toward me. Terrible bedside manner. I finally switched to Dr Daniel Carson. What a nice guy. My son felt comfortable with him and I always felt respected and heard. He always listened carefully and didn't rush us. I didn't care much for some of the nurses that worked there and the woman at the front desk, there was maybe one or two who were polite and kind. The others? If you're that miserable that you need to be rude to patients, consider getting a new job! I wouldn't say this practice is terrible, they can get you in quickly for sick visits and not all the staff and doctors are bad! They have a "sick" side in the waiting area which doesn't make a lot of sense since you have to walk through it to get to the well side. Only one entrance/exit. That always made me scratch my head. If you're desperate for a pediatrician, sure go here. I wouldn't make it my child's permanent health care provider that's for sure!

I brought my grandkids for a physical and vaccinations. The practice is inviting and kids feel at…read moreease. Dr Stephens connection with my kids was caring and kind, while at the same time very professional and knowledgeable. I highly recommend this practice.