Garner Family Practice has been my primary care provider for over 25 years. I've had several main…read moredoctors over the years and seen almost every doctor in their stable, but my favorite is my current PCP, Dr. Erin Ennis. Dr. Ennis is the most human and personally engaging doctor I've ever had. She looks me in the eye, listens to what I say, and doesn't rush through our appointments. She never belittles my concerns or my questions, but takes me and my questions seriously. She demonstrates absolute professionalism with no sacrifice of humanity. She treats me like a person, not a collection of conditions. She also keep current and sharp on medical issues. She frequently mentions some journal articles she's read that might affect a condition, treatment, or medication I'm taking. She's the whole package. I can't recommend her highly enough. The practice has a dozen or so doctors and one or two FNPs or PAs, along with a host of support staff. Most folks are very cordial and helpful, but you'll also find the occasional sourpuss. I ignore them, and focus on the people there who go out of their way to be nice.

Office staff not friendly at all, been going here for years, scheduled appointment due to recent…read moreseziures, drove to office to be turned away due to copay. Billing discussed aloud in presence of other patience. Office manager refused to even speak to me.

I cannot say enough great things about Tina Scott. Her bedside manner is phenomenal. I never visit…read morethe doctor because I'm feeling well.......but she always takes the time to answer my questions and makes me feel at ease. She listens to her patients and always gives excellent care.

I cannot say enough wonderful things about this practice. To be frank... all the negative reviews…read moremake me wonder where these people went... certainly not Avance Care in Garner, NC. Relocating from the Midwest and searching for a great practice was difficult till I happened to get referred by a past colleague of mine. I have gone to this same office for over 5 years and have never once had a bad experience... I don't find that a coincidence or that I'm one of the lucky few. I've been seeing Amanda for years and can't express how incredible her bedside manner is. She's beyond empathetic and listens without rushing you or making you feel anyway but important. My health in all areas has improved since seeing her and the lovely staff. Never a billing complaint, nor any other complaint, EVER! The staff is warm, kind, and most of all professional-which is the icing on the cake. I understand there are "unforeseen occurrences" or occasional "mishaps" in any business, but to say anything BUT positive things about Avance Care seems to be more of a personality flaw and/or "waking up on the wrong side of the bed" matter than anything else. This will always be my family's and my primary care practice... once you make an appointment - you'll see first hand why this practice has been open for so long. I just wish I had done a review years ago... but I hate doing reviews... but that'll have to change as most people don't submit a review unless they have a beef... and that's a TRUE shame! Thanks Amanda and staff for being the best! Cheers!

I have come to this location a few different times. Everyone is always really nice but I think a…read morelot of people were having a bad day today. A lot of the staff kind of avoided the patience. I was early for my appointment and then I was late being seen. They then put me in a room in the back for a long time and I only talked to the doctor a few minutes. I was there over an hour 4 or 5-minute visit.

This office has been my PCP for several years. Apparently, you're damned if don't o on a regular…read morebasis. I didn't realise that it has become so difficult to even make an appointment. On August 1st 2024 I called to make an appointment and that was an issue3 with a rude woman on the phone. I said that I needed an antibiotic and please have the nurse to call me and to make me the first available appointment. I'ts September and I still haven't been called nor was an appointment made. I just tried to call and make an appoinment for just a routine visit 09/09/2024 but that is obvIiosly an issue because stating a routine visit to the woman who kept asking over and over is this for a refill? am I ill/ did I need a physical? I just want an appointment for a routine visit and that is not good enough for this practice anymore. I will be finding another PCP because this is rediculous.

I have liked this practice of doctors since I started going here 9 years ago! Wide variety of…read moredoctors to choose from and always friendly staff. I am always able to get an appointment fairly quickly if needed. I just recently needed to have my daughter's swimmer ear looked at. Her pediatrician, didn't have time for her pain, so I called my family doctor. Garner Family took us right away and gave her medicine and she was back swimming for her team in less than two days. I am now switching to them from the pediatrician. Yes, my kids are now older, so I guess it is time anyway.

Care is based on a firmly held schedule, without regard for the whole child and what is going on…read morefor their personal journey and struggles. Go elsewhere if you have a premature infant or a child that isn't on the standard curve. The practice doesn't take medical or religious concerns into account when prescribing medications and vaccines. Doctors are extremely pushy and don't listen to data provided.

We absolutely love UNC Pediatrics at Garner! Dr. Ottley has been amazing since the start. We…read moreresearched several pediatricians in early 2021 and Dr. Ottley was the only doctor to meet us with us in-person. He took the time to answer all of our questions and what we could expect under his care. This attention has continued through all of our well-child visits and an additional visit to discuss an issue we were having. His energy is great and the nursing and office staff are all amazing as well. We will recommend this office to anyone we meet looking for a pediatrician