I rarely leave bad reviews , but this cleaners pretty much messed up my dress. I am new to town and…read moretook my brand new silk/satin dress here. I picked it up, didn't bother to check there (my bad) because I trusted their service. When I get home and see my dress it still had a lot of wrinkles , very noticeable and also they damaged my brand new dress. There were little thread pulls on the dress on a few areas. I am furious! Never taking my clothes here again.

Came to visit my family during christmas and new years. Gave my party dresses and my husband's…read moresuits here for dry cleaning and they were spotless. Given that I had limited time, requested them for same day pickup and they were able to accomodate that even though it was busy time. Will definitely recommend to my family and friends who live nearby.

Fast, Consistent and Reliable. They did a great job on fixing the zipper on my jacket.read more

Absolutely amazing experience! Super friendly, professional, and easy to work with. Everything…read moreturned out great, and I couldn't be happier with the results. I would definitely recommend them to friends and family. Thanks again for everything!

I'm giving 5 stars based on my first visit. My 2nd visit alone, would have been 2 stars but I ended…read moreup going to another cleaners as I explain below. My first visit began with me calling them because the previous night I had inadvertently left a pen in my suit jacket pocket and it leaked on the fabric. Unlike another dry cleaner who spent the whole call telling me how they can't guarantee anything & how they're unsure if they can get out the stain - this cleaner told me immediately to soak the stain in water and bring it as soon as I can; he even added that if the stain doesn't come out; there will be no charge. I thought that was a nice touch as the suit has no use to me with a giant stain that can't be removed. Flash forward, they successfully removed the stain!! I was happy to pay full price (I would say they have higher than average prices here). Then, I called today to see if I could bring in like 10 dress shirts that have random stains on them - and what would be the price & if there is any discount if they can't remove the stain.....the answer was basically $5/shirt, no discount or guarantee, and kind of an explanation of how their process works. Such a stark contrast to the last experience. I may bring some of the shirts I like more here since I know at least they have some kind of strong process to remove stains - even though it may be a complete waste if they can't get the stains out; for some of the shirts it's worth it. I wish I could find a dry cleaners that would patiently explain how they try to remove the stain (for example, is it before you put it in the machine and what makes the person decide between laundering & dry cleaning if I make it staff's choice....) & bonus if they would stand behind their work if they can't remove a stain, offering some sort of discount. Alas, the search continues.....

I have used this cleaner twice now, mostly because I live in the neighborhood, and I have been very…read morepleased. The pricing is very reasonable, the man who works here is very kind and takes time to ask questions. I brought my wedding suit here after the ceremony and he did a great job of getting it back to new!

I've been a loyal customer of this dry cleaners for 15 years, and it's disheartening to see how the…read moreprices have skyrocketed over the years. What used to be a reasonable expense for maintaining my wardrobe has now become a significant financial burden. Just recently, I paid $10 per piece of clothing to be dry cleaned. While I understand that costs can rise due to various factors, the increases year after year have been staggering. It feels like every time I visit, I'm hit with another price hike that makes me question whether I can continue to afford their services. I appreciate the quality of their work and the convenience they provide, but at this rate, I need to explore other options. It's disappointing to see a long-standing relationship with a business I once trusted turn into a struggle to justify the costs. I hope they reconsider their pricing strategy, as I would love to continue supporting them, but the current rates are simply unsustainable.

We have been going to Custom Cleaners for over 10 years and their quality and service are above and…read morebeyond!

DO NOT GO HERE!!! They ruined my $150 jacket that has leather and fur trim. When I brought the…read moreissue to their attention, the owner sai the chemicals they use will damage leather and fur. So, why would he proceed to clean my jacket if he knew that. My jacket is permanently damaged and unrecoverable. I know my jacket is not new, but he refuses to give me even a fraction of what it's worth. He claims it is not his responsibility and is not required to do anything, even though he admits his staff ruin my jacket.

Unprofessional. Rude. Disrespectful. Please read my review fully…read more I used to be very happy with this place but after a burnt dress shirt I was a little upset. I tried to be understanding that accidents happen. I took a few other items in to be cleaned including my only black blazer. When I came in to pick them up my blazer had been lost. I spent the next three months waiting for them to replace it being told they would do so. The blazer I took was a $200 blazer and the owner stated he would not give me $200 to replace it because and I quote "you can go buy a full suit for free that that amount of money." He then attempted to replace my blazer with a blue one from an outlet store he would be able to spend $30 for. When I said no he told me that obviously I needed the money and he would give me the $200 for me to spend on what ever it was I was wanting to buy. When I picked up the check he stood there holding the check saying he "believes in karma and I will get what is coming to me."

Super nice great customer service I recommend going there to get your clothes cleanedread more

What a nice small business. Great job on my daughter's white work shirts, aprons and vest. These…read morewere better than the two other local cleaners in the area. Seems like a family owned operation who were super appreciative for the business. No drive through but the automatically walked the clothes out to the car for me. Great starch level and care. Not much to look at from the outside but nice people. I'll be back again.

LOCATION CLOSED 03/31/26 **PICK UP YOUR CLOTHES AT **…read moreDecent Cleaners 9220 Skillman St #113 Dallas TX 75243 P: 214-503-8353 Took 3 days to find my missing dry cleaning. The sign on the door was taken down by the realty company.

Rude... hung on me 3 times... answered the 4th time.. didn't introduce her self.. and asked me what…read moredo I want!?? I highly don't recommend this place...

This company is FANTASTIC. Their attention to detail is unparalleled. I had the good fortune of…read moreworking with the owners and I couldn't be more impressed. I dropped off 60+ pounds of laundry at 10 am, and it was cleaned, folded , and bagged up and ready for pick up at 7 pm. Stop washing your own clothes, they'll save you SOOO much time . This is an EXCELLENT family run business. Take a weekend off from laundry. You won't regret it . BTW. I'd have paid double what they charged . 5 STARS

They quickly picked up and returned a large order. My clothes were beautifully laundered and…read morefolded. Personnel were friendly and courteous.