The WA in LV is a beautiful place to stay, especially if you are looking for an elevated experience on the strip, minus having a casino on the ground floor. Yes, please. It seems as though their renovations have been completed. If you stayed here when it was the Mandarin Oriental, you will remember you had to go to the 3rd floor to check-in. WA kept that process until the most recent reno. You now checkin upon entry, like most places, however, you still go to the 3rd floor to access the guest room elevators and restaurant. I really love all the new touches and also enjoy the touches they kept from the previous franchise. The check-in staff was above and beyond friendly and looked for ways to make sure you would best enjoy your stay. After a long drive and plane ride, it's nice to chat with people who are genuinely engaged in getting to know about your stay. We had made reservations for spa treatments for after we are arrived and we thoroughly enjoyed that time. I would go as far as to say the WA spa is one of the best spas on the strip. Fabulous. The WA is a wonderful strip hotel in a great space and a lot of convenience in and around. read more

Waldorf Astoria Las Vegas - Entry - Hotels Near Me - Las Vegas, Nevada

We had a great stay at the WA while in Vegas. Located right off the Strip, near Aria and Park MGM, it's a great location. This hotel is non-smoking and NO casino. It's nice and quiet and not overly crowded. The staff is fantastic and attentive. They remember your name. The Zen Kitchen offered great breakfast and lunch options. We ate there twice. The pool is not loud or crowded. There's a nice bar and pool-side restaurant that serves food till about 5:00. The rooms were spacious, clean, and comfortable. They offer a complimentary car service for ride within 3 miles (but no airport transportation). We used to go to the Wynn for a show. I would definitely stay here again the next time we're in Vegas. read more

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Pretty good stay at this Waldorf Astoria location. As always, going to Las Vegas/Paradise feels so much different when it is not connected to work. Speaking of location this place is in a very good location putting many establishments within a short walk or inexpensive rideshare. This is one of those hotels where there is plenty to do within the walls of the hotel........except gambling. There is no casino in this hotel as with many hotels and I enjoyed that aspect. The great part is that this location is located near what was once known as CityCenter and is now known as the Aria Campus. This is where plenty of newer buildings are located and plenty to do in this area. Check in and customer service were spot on. Of course, this being the Waldorf Astoria there are aspects of customer service you expect to find here that goes beyond other hotels. I especially like it when all your included amenities are explained without having to ask or even explain it to the front desk. The hotel staff comes early in case your room needs a refresh but if you leave your room later, they will leave a nice little paddle on your door to let you know they stopped by. It is very easy to reschedule a time for them to come back and may not be needed since they clean your room everyday. I mentioned to the front desk that I needed something and from the time I spoke with the front desk to going to our room on the 17th floor it was already in the valet door. A good stay but there were a few attention to detail aspects that could be worked on. I noticed there was a significant accumulation of dust at one of the vents. Also masking tape was used to keep the shower door sweep in place. Not something you would expect to see in the flagship brand within the Hilton Worldwide portfolio. read more

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Overall, a solid 4-star experience. The hotel itself is clean, quiet, and service was good throughout the stay. Staff was professional and the atmosphere is much calmer compared to most casino hotels in Las Vegas, which can actually be a big plus if you want a more relaxed environment. One important thing to know - if your room is on a lower floor, don't expect much of a view. Some lower-floor rooms face the back side of nearby buildings and the experience is completely different compared to the higher floors. I would strongly recommend asking for a higher floor upgrade if possible, because the views are significantly better and really change the overall impression of the hotel. The fact that the hotel is non-casino is actually nice and makes the property feel more peaceful and less chaotic than many Vegas resorts. Overall, a good hotel, but room location and floor level make a huge difference here. read more

We chose this hotel because it did not have a casino. We wanted something quieter and smoke free. Service was great. We were upgraded to a higher floor with a great view. We appreciated the welcome treats that awaited us in the room. The lobby was surprisingly small and underwhelming, not understated. The hotel's stock photos of the lobby make it appear to be a lot larger when it fact it's quite small, especially in Las Vegas. It was not small like an understated Four Seasons lobby, but small like a Courtyard by Marriott lobby (which I've also stayed at but didn't pay Waldorf prices so expectations were different). The spa was lovely. Smaller but quiet and had a cool smaller indoor pool with anti gravity reclining chairs underwater in the pool The gym was nice. Took a complimentary class on roller stretching - great teacher. Met some nice residents who live in the Waldorf and regularly attend the classes in the gym. The outdoor pool was fine but small. The stock photos are taken at an angle and cropped to look larger. The complimentary hotel car service was never available. Not worth trying. Overall, it was a good stay. Not what we anticipated, doesn't compare to other Waldorf properties we have stayed at, but still fine. Next time, we will stay elsewhere though. read more

Waldorf Astoria Las Vegas - Hotels Near Me - Las Vegas, Nevada

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I enjoyed my stay here. As a Diamond member the staff we extremely appreciative and I got a nice room upgrade. The room service breakfast was great and the 50 dollar credit helped mitigate the cost. The room was spacious and very luxurious. And I really liked that it did not have a casino! read more

Absolutely stunning hotel. I was upgraded to a suite so obviously I'm uber happy! My suite was a corner suite with a view of the strip. The front desk staff was awesome! He did everything he could to make my stay better. Minute had a luxury bathroom with a deep tub, complete with bath salts. My bedroom had a King bed with a dressing table area and seating. My living room had a sofa with another TV and a complete bar. A huge plus- unlike most other hotels the Waldorf offers in room coffee. Woo Hoo! I absolutely loved my stay here read more

Waldorf Astoria Las Vegas - The Suite! - Hotels Near Me - Las Vegas, Nevada

Two stays in 3 months and I've found my new hotel in Vegas... Caveat: I'm usually here for business and I don't want a casino in my hotel. It makes it more crowded and louder -- fine if I'm here for vacation but not for business The Waldorf is on The Strip but tucked away so not as visible, just before the Aria loop. There's a small but functional lobby which doesn't invite drop-ins. Take the first elevator up to the third floor which is where the conference rooms are and a restaurant/coffee shops. From the third floor, there's a separate elevator bank to the guest floors. The rooms themselves are big and well appointed. An actual desk area with plenty of power and some of the fastest WiFi on the strip. One small complaint: it took a while to find the controls for the drapes -- they are on the far wall near the coffee machine. For a frequent traveler, they have most of the little things: toiletries, umbrella (yes you sometimes need it in Vegas), bedroom slippers, etc. I ran out of toothpaste and the front desk gave me one. The catering for the business meeting was above par. No rubber chicken. The pesto salmon was a standout. I interacted with a half dozen or so staff members who were all very nice. read more

Waldorf Astoria Las Vegas - Business area - Hotels Near Me - Las Vegas, Nevada

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What a pain to walk to from the Aria; and it's next door in the same complex. There are no signs from inside the Aria, then the exterior signs only show the long stairwell; it was difficult with luggage! There were also no signs for the elevator, and the bottom of the escalator is missing a sign to turn around. For a valet-only parking hotel, the lobby does not have enough seating for all the people waiting for their cars. The front desk staff was friendly, but mechanical, and simply "did their job." The room was nice and clean, and we had a great view, however for a high-end luxury hotel, my expectations were higher. The room had a broken shelf and the door just fell off (see photo). The coffee & tea pot was also dirty. Also, our closet door didn't close because the hinge was broken. Finally in the bathroom, the handheld in the tub didn't work either. The pool on the 8th floor was nice, and their staff was friendly and courteous, but there wasn't enough of them, so it took a while to get our drinks. They offer free sunscreen which was nice. The fitness center was cool and had unique machines and equipment. We enjoyed the courtesy fruit infused-water. We ate at the Zen restaurant (which was way overpriced). See my review on it. Overall, it's a fancy hotel that needs TLC and proper upkeep. For that price point, I recommend another hotel. read more

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My new favorite local spot of 2026. A lot have changed, but the vibe remains the same. Love the staff and Kaden took care of our evening. We will for sure be back, or I'll for sure be back. I was not able to take a photo of the truffle fries, but it was glorious. read more

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I stay at this hotel every time I come to Vegas now. Non gaming and non smoking hotel that is especially friendly to families. Also it's right next to Aria for convenient next door gaming options. My only pet peeve is that I have to enter through two separate floors and elevators to make it to the main elevator that takes you to the guest rooms. Prime location with a known high end branded hotel. read more

Waldorf Astoria Las Vegas - Hotels Near Me - Las Vegas, Nevada

I'm in love with the Waldorf Astoria hotels and this Vegas location makes me even more excited to be a Hilton Honors member. I was here when it was The Mandarin Hotel and it looks as pretty now in fact I can't really tell the difference. The front desk staff is awesome! I loved meeting Kristale who was here during the Mandarin days. She's so delightful! Our room is so beautiful and so spacious and luxurious!! We have a great view of the Aria and the Park MGM. ***Update after staying there for three nights... It's run more like a Hilton hotel definitely not a Waldorf Astoria. I liked our room but the bathroom was weird and the hot water faucet wasn't turning on the entire time. They could've done a better job design designing the elevator system when they took over the Mandarin Oriental which was much nicer! There are two restaurants that are closed. The management doesn't seem to really care about assisting guests like the Waldorf would. I think my biggest issue was that we were not able to get late check out on Monday. They said if it was under my name (I have achieved Diamond level) they would extend to 12 noon but since it was under BF's account (he has gold status) they would only give us until 11 AM so they had the capability but they chose not to extend it graciously. I thought that was disappointing and unprofessional of the front desk to handle it that way. I'm sure any other Waldorf Astoria would have handled the situation more positively. read more

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Rooms are great, front desk management needs work. Front desk was rude, and ignored clients for over 5 minutes. Both front desk ladies seem to have little sense of urgency, today at noon , August 6th. While waiting at the top of the line after already waiting for 10 minutes, watching the other front desk person work on her computer for over 5 minutes while there's over 5 people in line waiting to be helped. Once I finally got to the top of the line while no one else is interacting with the other lady at the front desk, I shared I just needed my bags & my uber was waiting. She said I needed to wait, and yet all she needed to do was say my tag code over her walkie talkie. This hotel has gone down hill since I last stayed here. Pick up the pace or hire more staffing. read more

My favorite afternoon tea experience this far! The were very accommodating of our party of 15 people. The food was delicious and the tea choices had wonderful variety. Very colorful and the experience was full of whimsy. Everything we ate was super tasty and quite filling. Service was stellar. My family comes everytime we're in Las Vegas as it's one of our favorite traditions now! read more

Waldorf Astoria Las Vegas - Hotels Near Me - Las Vegas, Nevada

Afternoon Tea service! Made Christmas even more spectacular. My cousin and I are both Gluten free and the tower of food was spectacular - visually beautiful and delicious. Service was amazing! Decorated beautifully. read more

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First time here. Used points for our stay. Upon getting to the hotel, our room wasn't ready which was expected since we got in at around 12. We checked in, and headed to the pool. We hung out at the pool for around an hour and our room wasn't ready ready at 1:20om. We got upgraded to the panorama suite on the 22nd floor due to diamond status which was nice and the room and view are awesome! Got to our room, unpacked and headed back to the pool. Overall our stay was great and we will keep the Waldorf Vegas in mind for our next Vegas vacation! read more

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great location, smoke-free with a very quiet vibe. Kind of weird structure, as you have to take elevators to the 3rd floor to get to the guest room elevators. It's a bit hidden from the strip though, which is kind of cool. Be aware though, that the elevator that leads down from Aria/the strip may have people sleeping in it- as we learned when we were coming from our shuttle to Aria. The pool is nice and the poolside service is friendly. There are various perks that come with having a platinum, etc. card, so you may get your money's worth here! Within a very quick walk of Park MGM and a stone's throw from Aria and beyond. Rooms were big and most things worked instantly, but you can see some of the shine wearing off on some of the fixtures etc. read more

I can say enough amazing things about this hotel. The moment we arrived we were greeted with welcoming smiles. The concierge at the front desk was professional, friendly, and you can tell she truly loved her guests. Our room was beautiful with a view of the strip and the hotel even provided champagne and some chocolate as a surprise. Even though there is no casino, I almost preferred it! No smoke!!! Definitely coming back here when we visit again! read more

Waldorf Astoria Las Vegas - Hotels Near Me - Las Vegas, Nevada

I was debating between 4 or 5 stars and i think ultimately the deciding factor is whether you want a more "quiet" vegas vacation or to be in the middle of the action. The Waldorf is more for Angelenos looking for a quick and relatively quiet weekend getaway. If you are coming from somewhere further away specifically for the vegas experience i'd pass on the Waldorf as there's nothing here. The hotel is located in the Crystals complex... there's no smoking no casino and the Crystals is a high end shopping mall that's basically a ghost town. Circling back to the hotel itself, the service was top notch and for those that play the credit card game it's a good option for AMEX FHR and Hilton Diamond members. You can stack the food credits for both programs and if coordinated correctly, the effective cost of your trip can be substantially reduced. The rooms are pretty nice and the pool is a nice quiet oasis amongst the hustle and bustle of vegas read more

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***BE WARE OF CHARGES THAT YOU DIDN'T ASK FOR OR AGREE TO*** I took my 18 yo daughter to Waldorf spa this past weekend. It was her first time going to a spa. She got the personalized facial for $225 and was charged an additional $60 collagen mask that we didn't register for nor did she agree to having one by the esthetician. She wasn't disclosed any additional charge while in the room. Long story short, we had to call and dispute the $60 which they reversed saying it was supposed to be charged to a different person with the same last name as my daughter. The odd thing is that my daughter was maybe the esthetician's second client of the day so it's very unlikely the person before my daughter had the same exact last name. That is just too coincidental to have back to back the same client with the exact same last name. I personally feel like they were trying to take advantage of my young daughter since it was her first time to a spa. In addition, I had to call back a second time for the 20% service charge to be reversed that was billed for the $60 mask that we didn't ask for. They did reverse the charge immediately after calling a second time. In a nutshell, be careful with fees related to services rendered that involves automatic service charges and/or automatic gratuity! I'm hearing lots of horror stories where businesses auto-bill for stuff to get more service charge or gratuity and hope that you might not notice. It could be the employees trying to scam and get more tips this ways, but who knows. I give 2 stars, 1 for my esthetician/Darlene, and 1 for the nice facility itself. read more

I was excited to stay here seeing it was recently very highly rated for Vegas hotels. The service was great, everyone was friendly and accommodating. I like that you can communicate via text for needs and room service rather than make a phone call- I am one of those people that prefers that. The room was nice with a separation between the bedroom and living room. The view from the corner room also was nice, but if you got too close to the floor-to-celing windows all that caught your eye was the large roof of the parking garage below. My big disappointment was the clear (not opaque, not frosted) glass between the bathroom and the bedroom. Any light on in the bathroom equally lit up the bedroom making it difficult to not wake up whoever was trying to sleep. Any privacy at the sink, in the shower, soaking in the tub or even in the toilet room was completely visible from the bedroom. There was NO privacy. I almost called for a possible room change but I knew they were booked that weekend and I had paid a little extra for that corner room. One more mention of a disappointment was the elevator situation. It was a little odd AND inconvenient that on the 4th floor (might've been the 5th or 6th) you had to exit the elevator you had gotten in in the lobby, walk past their dining patrons in one of their restaurants, the get on another lift to take you to your floor. Bottom line, it was nice but I feel it was over priced . read more

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Great location, nice pool, big rooms, nice staff, and beautiful bar on the top floor. Love the absence of a casino. My critique--and where Four Seasons has the upper hand--is the dining situation is poor. Their nice restaurant is out of commission being redone, which is fine. But the day-to-day offerings are inadequate and leave a wait--without any physical place to wait except your room, and the hotel design makes the trek annoying. The cramped hallway to wait for coffee to-go is also not good. I hate QR code menus in the rooms for a room at this price. read more

Only stayed here for one night to celebrate our anniversary. Hotel was nice. Lobby and reception during check-in was good. Our room was ready when we arrived. Getting up to the room was a little funky - was like going through a maze. You take the elevator up to the 3rd floor and then have to go find another bank of elevators to the guest rooms. You need your room key to be able to activate the buttons in the elevator. The room we got was an accessible room so it was a little spacious especially in the bathroom. However the shower stall itself was rather cramped with very little room to move around. There were automated black out blinds in the room which was nice. However, there's an opague glass between the bedroom and the bathroom so light comes through the glass. The lights in the bathroom cannot be totally turned off so it was rather bright in the room and made it a little difficult to sleep. There's an electric kettle in the room plus a nespresso coffee machine. As tea drinkers, we appreciated the kettle. However, we were only able to get one boil and it stopped working! The hairdryer looked nice but barely had any power to blowdry my hair so it took a long time for this:-(. The staff are nice and the lobby area looked fabulous. However, we were disappointed in the room amenities and quality. Since it was only 1 night, we could live with it. But I'm wondering if it is worth the price they charge? read more

One of my favorite hotels on the strip. The staff is very nice and they shower you with water bottles when you get there. The valet is very helpful with directions when you head out. There is a bar upstairs called Hard shake. There's a hotel restaurant that's not too bad. The food is a bit pricy but it's really good. The Wagyu fried rice is one of their more popular dishes. The corner rooms are big and the place is kept really clean. read more

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Tasted not bad, but small portions for the outrageous price. This dish was $32. Sparkling water $14, 1 cup of green juice $19, pastry dish of 3 mediocre croissant $20, eggs and bacon $32 (less than half the size of a Denny's grand slam), steak and eyes $48, side of salsa 1 cubic inch of volume $2 each (charged twice, despite only asking for one side). read more

Waldorf Astoria Las Vegas - Chicken and waffles - Hotels Near Me - Las Vegas, Nevada

Exceptionally nice hotel in LV, most notably because of the absence of any gambling hall and hence absence of loud and drunk primitives. Everything had style, from appearance, staff, rooms and room service. And our breakfast and lunch buffet during our course were delicious. The gym and the pool deck were wonderful and amazingly again quiet places. read more

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Waldorf Astoria Las Vegas - 5 Stars All the Way! I love staying at the Waldorf Astoria. The hotel is always so beautiful and relaxing. This time I did a staycation with my friend, and we had such a lovely time. From check-in to checkout, every staff member was friendly and welcoming. Our room was spotless and had a gorgeous Strip view. Their high tea was absolutely beautiful--every sandwich and sweet was delicious. Our in-room breakfast was wonderful too: the pancakes were soft with just the right amount of sweetness, the omelet was cooked perfectly, and the green juice was so refreshing. The spa, my favorite one on the Strip, was as peaceful and serene as ever. The staff kept everything immaculate and were very attentive. After a relaxing time at the spa, we did a late checkout (I love having this option with my Amex!). When I got home, I realized my wedding ring and engagement ring weren't on my finger--and I had no memory of where I took them off. I called right away, and security thoroughly checked the spa and my room, but no luck at first. The next morning, I called the spa again, and hooray--they had my rings! I must have been so relaxed after the sauna and bath that I wasn't thinking clearly. I had accidentally placed my rings in the bathrobe pocket without realizing it, and tossed the robe into the bin when I left the spa. Thankfully, the spa staff check every robe pocket to make sure guests don't leave anything behind. That is true 5-star service. The security team was incredibly kind, patient, and helpful throughout the entire process. A huge thank you to the security staff for their care, thoroughness, and professionalism. I'm truly grateful for everything they did. I've already told all my friends about this experience and the staff's above-and-beyond service. I highly recommend the Waldorf Astoria to everyone! read more

Beautiful stay and the spa is even better! I had my massage with Daniel and it was the BESTTTTTTT!!! Radika did my facial and I totally zoned out at a point and she was so sweet and did an amazing job with the ageless facial. I'd come back just for them. Thank you to you both! read more

Waldorf Astoria Las Vegas - Massage table - Hotels Near Me - Las Vegas, Nevada

We stay here at least 7 times a year and the service is always 10 out of 10 every single time, the new peacock alley is beautiful and the cocktails are amazing so stop in and Kaiden the bartender will give you 5 star service with a smile. This place never disappoints, Hard Shake is just across from Peacock and is a beautiful as well with great food, delicious drinks and great views... read more

Waldorf Astoria Las Vegas - Peacock alley lounge, beautifully remodeled and such a great spot. - Hotels Near Me - Las Vegas, Nevada

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Stayed one night and left genuinely wondering how this is marketed as a five star Waldorf and not just a re skinned, slightly tired version of the old Mandarin Oriental. From the moment we checked in, the front desk had this oddly smug, take it or leave it attitude. Not overtly rude, but very clearly disinterested and a bit condescending if you asked even basic questions. For the rates they are charging and the five diamond branding, you would expect gracious, anticipatory service. What you get instead feels more like, "You are lucky to be here." I have had warmer, more professional check in experiences at mid tier business hotels, and that is not what you want to be thinking at a Waldorf. The physical product does not help. The room was clean, but very obviously still a holdover from the Mandarin days, and not in a charming or "classic" way. It feels more like they swapped the logo on the key card and called it a day. Controls, finishes, and the overall layout feel over a decade old, with scuffs and wear that really stand out when you are expecting polished luxury. There are simply too many little Mandarin era relics everywhere, so the vibe is more "once was" than "flagship." It is decidedly non five star compared to similar so called luxury hotels I have stayed at in Asia, where even older properties are meticulously maintained, regularly refreshed, and feel far more current and genuinely high end. Food and beverage were another letdown. Zen Kitchen's menu is surprisingly limited and oddly uninspired for a property trading on the Waldorf name, and room service just mirrors that same underwhelming selection. Nothing was outright terrible, but nothing felt thoughtful, distinctive, or remotely memorable. It is just generic, overpriced hotel food you tolerate rather than look forward to. For a non gaming, supposedly refined Vegas option, this should be the kind of place you stay in for the experience. Instead, it feels like they are coasting on location and the old Mandarin bones without matching the service, rooms, or dining quality you would easily find at comparable properties across Asia, always at a better price. read more

Such a pretty elegant hotel. So classy and way fewer people here. The staff is super nice. Clean and looks new. So nice that they place bottled water around the hotel common areas. The view from the higher levels is so pretty here. Will return! read more

Beautiful yet intimate. Great destination to just relax with quality service, especially for Hilton status members. Not a party destination. The guest room was immaculate, which is very important to me to be comfortable in an establishment. The view wasn't the best, however, even with the "upgrade." Zen Kitchen for breakfast was nice. Thank you, Eric. We even noticed a staff member sanitizing a table after a couple changed tables (even though they didn't touch anything) - awesome! Definitely recommend the pastry basket - great quality pastries. The breakfast burrito looked unassuming but it was packed with flavor! Enjoyed the experience. read more

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Very clean and modern looking hotel. Walls are thinner than expected though... Great service as well. pool is a bit small and lacking. Bar upstairs had great drinks and snacks. No casino in the hotel. So depends what kinda trip you are having. I might go back depending on the rates at the time etc but wish the pool was a bit nicer. read more

This was easily the nicest hotel I've stayed at in Vegas! Amazing staff, luxury rooms, room service went above and beyond with house keeping and tidying up, but also I never noticed them or felt my space intruded upon. The tub was to die for as well! Loved the vanity mirrors in the bathroom. I stayed in a city view king room, and also got to see a city view double queen room, and a suite because I had friends staying as well. It was truly epic! Only remark I can make is I think they had incorrect hours advertised for their dinner service and it closed an hour earlier than we expected. And while I don't mind paying for quality- I ordered a salmon bagel for brunch and it cost $38 dollars....even for Vegas that seems a bit extreme and it was pretty basic. Nothing fancy at all. Also not to mention room service was great! But the food was just okay! Better to go enjoy some epic restaurant on the strip elsewhere but overall I loved it! read more

Waldorf Astoria Las Vegas - Yea from the spa - Hotels Near Me - Las Vegas, Nevada

Caleb is a great and kind front desk member. The staff has been so great and kind. The Jenni the manager has been great and welcoming.. The Waldorf Astoria is well represented by the staff and facilities here. Thank you! read more

Waldorf amenities with Hilton Garden Inn service and food quality. This sums up the problem with this hotel. Level of service is substandard and does not match the expectations set by the brand. Not even close. This came into light during our last visit for afternoon tea. Food was average as was the service but we paid Waldorf prices. ($58 for coffee and juice delivered to room). During our second visit, we are staying at a suite. After checking in and exploring our room, housekeeper walks in without knocking then lied about it. Service in their coffee shop was equally disappointing. Food was average. At best but again very expensive ($32 for French Dip). The worst thing that happened was the valet lost the key to our vehicle. Jeremy, director of ops, took steps to make things right which I greatly appreciate. read more

I stayed at this hotel. After spending arround an hour in the room, I started feeling headaches and discomfort, which made me suspect something was wrong. It wasn't until I checked the CO2 levels with my personal meter that I discovered the issue: the CO2 concentration was a dangerously high 2700 ppm. When I brought up the issue to the staff, they simply claimed that the air quality was within "acceptable limits" but failed to provide any evidence to support their statement. I was forced to leave the hotel that evening because of the unbearable air quality, but despite this, the hotel refused to refund the room fare for my stay. Two weeks later, I was told they had performed their own tests, but they couldn't provide any data to verify the results. It's likely they fixed the ventilation system after my departure, but this doesn't change the fact that my stay was ruined by poor air quality and a lack of customer care. In conclusion, the hotel's disregard for guest comfort, combined with their refusal to refund the room charge of my stay, left me extremely dissatisfied. I would not recommend staying here unless you want to risk a bad customer service. read more

Waldorf Astoria Las Vegas - CO2 Level after one hour in the room. - Hotels Near Me - Las Vegas, Nevada

We just did a staycation and I cannot rave about this hotel enough. The moment we pulled up until the moment that we checked out, it was perfect. To get more benefit, book with your AMEX thru the AMEX website. I am not sure how full the hotel is but we never felt there's lots of ppl. Only at breakfast did I see lots of ppl at the Zen kitchen. Service is amazing. Tub is perfect for 2. Hotel is immaculate. I want to take the bed home, slept too well. Room is spacious. Our room view cannot be beat. I didn't want to leave! Looks like I'll have to do more staycation here. Felt like I was not in Vegas but we were right in the heart of it all. Best hotel here. read more

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We booked one night at the Waldorf for a staycation--and left feeling underwhelmed and shortchanged. Let's start with the good: the room was nice. That's where the positives end. Now for everything else: a mandatory $45 valet charge, their only cocktail bar closed for a private event (we were told to grab a drink at the café on the third floor--no thanks), the pool was shut down because it was "too windy," and the spa? Basic. We paid over $1,000 for a two-hour couples treatment (scrub and massage), and it was wildly underwhelming--I've had far better experiences elsewhere for much less. Lastly, the hotel lobby smelled like sewer - and it hits you in the face right when you walk in (in the evening). Bottom line: we won't be back. For a city full of beautiful hotels with exceptional service and amenities, this was a wasted staycation. read more

Went with a couple friends who recommended their old-fashioned, they said it was the best in the world. Unfortunately it's no longer on their menu and the closest thing they had was the katana. It was quite pleasant, a bit sweeter than an old-fashioned but it was good. Not sure it was $55 good, but the views made up for that. The staff was very accommodating and kind however we were never offered a menu for food or snacks. read more

Waldorf Astoria Las Vegas - Katana - Hotels Near Me - Las Vegas, Nevada