I stopped by this Walgreens to find a birthday gift for my cousin. It's a little over a week since Christmas, a great time to find discounted gifts, I also shop for myself so that I can take advantage of the end of the year sales. I was surprised to find that a lot of the shelves were bare. The center isle, where I usually find holiday leftovers had small pockets of products with signs saying Christmas 50% off. There were a few items I was interested in. The problem was hardly anything had prices on them. I found a few items I wanted to buy and a few items that I wanted to price. Only one register had an attendant. The line was long, but another register opened, and then i moved faster. I asked the cashier to give me the price on a few items. Turns out they weren't even on sale. I still bought a few things including two boxes of candy which were on sale. I'm glad I got a few after Christmas bargains. read more

Cannot get prescriptions after my mother's oral surgery. It's been hours on hold and never speaking to a person. Unacceptable. Don't use this pharmacy. read more

As Walgreens go, this one was pretty decent. Clean. Well stocked. Friendly cashier. Even has an attached liquor store. But... the parking situation sucks. read more

Walgreens - Drugstores Near Me - Boca Raton, Florida

Joney is awful with zero wants to help. Attempted to do a western union transfer and he kept insisting that I didn't know how to type in my phone number accordingly to locate the transfer. He said "type in the United States number, sir I tried several times and it's not working. Can you be more helpful and less condescending? After he refused to assist me, the girl opened up the register next to him and finished my transaction in just a few minutes. read more

This is the worst pharmacy I have ever experienced in my life. The shelves are always empty, the pharmacy cannot fill a prescription within a 24 time period. Don't come here if you need your meds asap. You'll die waiting. The people who work here are miserable and have no customer service skills whatsoever. CVS is better. Been asked to drive around even though I have been here one and one half hours. read more

Walgreens - Line at Walgreens. - Drugstores Near Me - Boca Raton, Florida

We had a prescription filled and ordered to be delivered. The pharmacy representative contacted us to let me know my cc was declined. Mind you this cc has been on file forever and it was current and valid. I also just used it prior to the Walgreens transaction. I contacted the bank who told me the cc was valid it was something with Walgreens. The pharmacy representative was rude and not helpful. Later on I went into Walgreens and my cc worked. The pharmacy representative that assisted me was helpful. I've realized that there are few helpful staff members but far more that don't at this store. Now I see why they have very bad reviews. read more

Recently, I headed to Walgreens, nestled in the Loews Plaza, on the corner of 441 and Palmetto Park in Boca Raton. After my Publix Pharmacy could not obtain a prescribed medicine, they called around and found it at this particular drugstore. I called them in the morning and gave them the necessary information so they could prepare my order for pick-up. Stephanie, the assistant, could not tell me my cost on the telephone. She was however efficient and courteous. I would be called when the prescription was ready. It was needed for that evening dosage. Did they call? No. After waiting to hear from them, I called to check in the late afternoon. It was ready. Several employees were working hard behind the counter when I arrived. All 5 were working on orders. Only two customers were at the counter; myself and a lady behind the Express Pick-Up, for members only. One very pleasant employee came to the window and began assisting a woman who walked in front of me and came out of nowhere. I waited like a Good Samaritan with the other 6 people who had since joined behind me. When it was finally my turn, the good news was that they had completed my order. The bad news was that it was $20. more than the Publix cost if they had it in stock. Luckily I could afford it but what about all the other people who are on limited budgets? $67. for 5 eye drops in a little tiny bottle at Walgreens and $47. At Publix. Boca prices, I ask? Or is Walgreens escalating prices? Remember Manufacturers set the prices that the pharmacies pay. This is a beautifully kept store that seems to be organized and well run. Maybe not the Pharmacy. The signage above each section makes it less difficult to find what you need.The location makes it easily accessible. Would I return, you ask? No. read more

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Review is for Covid Booster only: Appointments are incredibly easy to make online, processing/paperwork in-store is quick, waiting area is spacious enough, and the procedure takes exactly 30 seconds. No muss no fuss. read more

Slightly before close after 11 was trying to use my e-gift card and was rudely told oh you can't use that very disrespectful man with and women Walgreens management should do better! read more

I swear you could find better employees at the McDonald's drive-through in the same plaza.. This is more of a complaint regarding Wallgreens CORPORATION as opposed to the employees at the store. You can clearly tell they are poorly trained, overworked and understaffed. But GODDAMN this pharmacy really drives me crazy whenever I need a prescription. 0 efficiency with just about Everything. Regardless of the prescription, expect to exchange about 10 phone calls between your doctor, provider, this store or your insurance. It's always something, just like that fast food place that forgets some extra sauce that you asked for, except that we are talking about serious and crucial medications that will certainly mess up your brain chemistry, not some barbecue sauce to complement your fries. WALGREENS QUIT CUTTING COSTS AND TRAIN YOUR OVERWORKED EMPLOYUnless this specific Walgreens location is your only choice to get your meds, then I hope you have the highest level of patience. Otherwise stay away because they will drive you NUTS. read more

Came to pick up my grandmas meds. And this lady Stacy wanted to be rude. I feel like she genuinely thinks everyone is stupid. And then acts like it's no problem read more

Ok. I had to do another Covid test and I wasn't going back to the Walgreens near my house, so I made an appointment at this Walgreens. I arrived a few minutes early and called to say I'd arrived. They came out in about 5 minutes, gave me the test and said I'd get the results in two hours. And I did! What a pleasure going to a business that does what it's supposed to do. read more

Called the pharmacy to ask about the N95 masks the person over the phone was more than rude!! No manners and unprofessional, because of her I will never go back to that Walgreens nor recommend this location. read more

They suck , horrible drive through if they don't want to repeat themselves they just hang up the phone. Not your typical Walgreens costumer service. Had an appointment for 9:45 they told me to go for a drive and come back an hour later .... Came back an hour later and took about 30 min in the drive through to find my appointment information when I tried showing them my email confirmation. Truly sucks .... I understand hey are busy but what's the point of an appointment then ?? read more

Constant bad service and belligerence. Their automated system needs to be completely revamped because most of the time it doesn't work properly. read more

The most incompetent, useless pharmacy I have ever dealt with. Their customer service is pathetic.

horrible customer service and don't buy gift cards because you have to wait for the manager to get there and re activate it. I bought 5 Apple gift cards and they all said invalid code when redeemed. read more

Made appointment for vaccine 1 week in advance. Waited over one hour with only one other person in waiting room and 6 pharmacy staff members. Inquired multiple times and was told "5-10 minutes- waiting for the pharmacist" each time by someone mumbling under her breath. No condolences or acknowledgment of the waste of time. Skip this location. read more

They printed my pictures not correctly, I was wasting my time coming there again and instead of apologizing, Chinese looking lady began to explain me that it was my mistake that pictures half cut and blurry... seriously?? I was waiting for her 10 min at 10am...that couldn't be lunch break or whatever. Just one cashier in a whole store. I am very disappointed. They didn't do their work right, because of that I wasted my time , and after all was dealing with a rude woman. Very unprofessional! read more

If I can add - star. I will The worth customer service ever The cashier was so mean. Telling me to be faster because I couldn't decide between two items and I been nice and actually was asking her opinion but she Telling me that she don't have time to wait Wow. So mean and unprofessional read more

I have better service at the Glades location. Called Palmetto/441 location three days ahead to make sure meds would be in stock. Was told no problem it'll be ready by 8:30am on refill date. When I arrived I was told sorry, it would be following week 5 days after my previous 30 day supply was empty. Remember I called in advance, right?! Happened a few days to 5 days each month until now, three weeks behind my original refill date. Glades Road location keeps their promise. Was told delivery was usually on Wednesday so I always verify my refills will be there. They've been nice enough at both locations but if you prepare ahead, does it really matter how nicely someone says sorry? Thought 24hr. Location would be an advantage BUT it isn't. Glades & 441 much more reliable. Still better than CVS. read more

Stopped in for an Arizona Iced Tea when I was working in the area. I am a frequent customer of other locations and never had an issue. This location however had one of the rudest people I have ever met running the checkout up front. I am hard of hearing, and the masks that we have to wear to protect against covid make it impossible to read lips. I asked the cashier to repeat one thing and then she got an attitude with me, and started at me in Spanish. Now my Spanish isn't that good but I definitely heard a few curse words that I do know. I will never go back to this location. read more

They got my insurance right twice on a row. They are very friendly. Prices are expensive compared to Walmart and target but FINALLLY Stacy is the best. read more

They can never fill a prescription the same twice. Constant price differences each time and always a fight to get it corrected. I also get emails texts and automated calls telling me my prescription is ready for pick up and when I go that day I am told not ready come back tomorrow. Stuck with them because they are my primary pharmacy for my health insurance. read more

I was in this pharmacy looking for information about ocvid testing. I really lucked out. The most helpful, kind ,professtional, and patient young lady helped me find the information I needed. Her name is Stephanie, i she is a tech in the pharmacy. i applaud you for having such an employee!! I feel that Walgreens should be aware that they have such an exemplary employee in Stephanie. read more

Good selection, wish the employees and pharmacy worked faster, but good selection and decent prices.

I entered my phone number on the screen for the rewards points. The screen popped up, I got the chance to read that one of the buttons said cancel and the other button said join now. Before I could read the rest of the screen, the cashier reached over and pushed to join now button. When I ask her what she just signed me up for she said that I signed up for it. Not sure why your employees feel ok making personal decisions for customers, but that was the last time I enter any personal info into any machine at any Walgreens location. How dense does a staff member have to be to think it's ok to enroll customers in programs without their consent? read more

Horrible service at the pharmacy. Waited 20 minutes to check in with only 5-6 ppl in line (and 3 employees working), and no one acknowledged the long wait although several members of the staff would make eye contact and see me waiting (when no one else was left in line) and would walk away for other tasks. Everyone looks bored or uninterested behind the counter, no smiles or any attempt to provide customer service. Then I got a girl in training who did't know how to set up my account/appointment and her trainer seems competent but was among the 3-4 employees that continue to ignore my presence. I arrived 10 min early for my scheduled appointment and still ended up not being seen at the counter just to sign in and register until 30 min after my scheduled time. Then when I asked how much longer for the shot, they told me 25-30 minutes (at this point 35-40 min after my scheduled appointment time). At this point I walked out and left without my vaccine, as my boyfriend got his shot at Publix with no wait and was out the door in under 20 min. I usually go to Publix for my prescriptions, and CVS for minute clinic, and this experience shows me I've been right not to come to Walgreens and will never return to Walgreens pharmacy for services again. read more

I wish there was less than a one star review because the service here was absolutely AWFUL. I have never been treated so rudely in my life. The cashier was condescending and rude and refuse to honor a coupon that was full and valid. Absolutely TERRIBLE SERVICE! read more

...I wanted to share this as a buyer beware notice..I purchased 2 Vanilla Visa gift cards from Walgreens in Boca the day before Thanksgiving for $340 each plus the $6.95 activation fees. After the cards were opened, there were only 12 numbers instead of the usual 16 and no cvv number. I immediately returned to Walgreens and spoke to their manager Mr. Doyle who said he couldn't do anything about it, and quite frankly was almost acting as if I tampered with the cards instead of immediately exchanging these defective cards. I asked him to try and purchase new cards and would be willing to lose the $6.95 fee, but when he went to swipe the cards, they didn't work. I had purchased them through their pharmacy drive-through, and the girl at the drive-through had stapled the gift receipts to the cards. When Mr. Doyle saw the staple, he asked why it had a staple in each card? I told him to ask his employee who had stapled the gift receipt to it after I purchased them. He refused to give me my money back and proceeded to give me Visa's number. The calls are all routed to Asia and the robotic response from every associate I spoke to was that I have to wait until their research dept reviews my receipt, license, and front and back of the gift cards which they had me email. Even their supervisors did not go off that scripted response. One associate slipped up and new the amount I had funded them with when I first called, but refused to assure me that I would be getting replacement cards. They know from the identitying numbers on the back of the card that it hadn't been used, but instead of saying...so sorry, we will replace these defective cards asap, they said to expect an answer in 20 days, again not saying anything about a refund or new replacement cards. This incident has been beyond eye opening for me. I am trying to remain positive, but aside from the fact that I had to make rignt to the people I gave the cards to, it has been embarrassing and maddening. I am beyond frustrated. I do not understand why the Walgreens in Boca will not refund me my money, or give me 2 active cards that actually work. Instead, I was faced with an accusational tone by the manager who did absolutely nothing to assist me. I am putting this on Facebook and yelp because it is the holiday season and I want everyone to beaware of this scam that I believe Walgreens is perpetuating through their lack of assistance in helping me to retrieve my lost money. They should have fought this with Visa as a corporation and refunded me my money or exchanged the cards. They basically took my cash and sold me useless plastic. Buyers beware as many will purchase gift cards at this time of year, and I would hate to see this happen to anybody else. If anyone has any advice, I could really use it right now. I am extremely distraught over this situation as financially it came at a pretty bad time for me to just lose $680. read more

Always have what I need. Always courteous and Pharmacy Tech Stacy is the best rep in any type of store I have ever been to. She represents the company very well. read more

I always hated going into a Walgreens. No matter the location. But I changed insurance so Walgreens allegedly has lower prices. NOT. I like to use a drive thru. This place has the worst incompetent employees ever. Every time I went there, the car in front of me had a problem. Then it happened to me. I'm waiting in 95 degrees temperature and waiting and waiting...then total attitude and stupidity arrives to give me a hard time. I'd rather pay more anywhere else. read more

horrible experience at the pharmacy. I had had bad experiences with delivery but today, it drove me crazy. first of all, i drop off a script on Friday at 12:00 pm and i was told that it would be available at 3:00 pm. I go back at 3:10 pm and the medicine was not ready. I was informed that it will be ready but they did not know when. I waited 20 mins. it was not ready yet. I requested it to be delivered for Monday. Monday came, no deliver. I called and i was told it would be delivered on Tuesday. Tuesday came, no deliver. I drove to the drive through window. I waited 30 mins. to get to the window. I was ignored by the woman at the window. She kept laughing and having a conversation with another staff member and kept looking at her cellphone. I waited and waited she must to have a fun conversation as she kept wiggling her body and laughing. I looked behind my car now there are 4 more cars waiting. Finally, the woman holds the medicine on her hands and puts it down, looks at her phone, still talking to the other staff member as she is ringing someone else's medicine. Then my medicine finally gets scanned and as she is distracted laughing she proceeds to the register and gets my change. She is still talking and puts the money down on the counter. 25 mins later she finally gives me the medicine and change through a window. i exploded on her nicely telling her that she has no consideration for customers time. She closed the window and of course she couldn't hear my complaints anymore. I proceeded to call the store manager and the assistant manager comes to the phone. I explained the reason for my call and she just gave me the "aaha, okay, i will see what is going on". frankly, she seemed like she did not care. i would never use that Walgreens again. read more

This Walgreens is about to make a huge move into a free-standing building that will be facing Glades Road in the SAME shopping center where they ARE currently. It is very hard to find parking right now because of all of the construction in the shopping center; however, when one NEEDS to pop into Walgreens, THIS one seems to be the closest one to me right now. I have been known to frequent the other Walgreens next to Wal-mart Supercenter on 441 and Hillsboro Blvd. They are a 24 hour location as well. In any case, stopped into this particular one to obtain one of the usb to lightening cords for my son's Iphone so that when he is in MY car, he can charge his phone if needed. I have a double usb port in the charger in the glove box that hold one cord for HIS iphone and one usb to micro usb to my droid. Price was $20 for his cord. It was she only one that I could find in the bin by the register that had a 6ft cord. There were cords that were 3ft that would have been sufficient. I didn't see the price on those. In any case, got the cord, found a cute stylus that worked on my droid and took my purchases to the makeup counter due to the long line at the front of the store that seemed to go for miles. read more

Walked in very nice store but did not display any ECC at all. I was very disappointed with my visit . I am a walgreens manager and it just was upsetting to see . read more

The new store looks great but I went there one night late and they are not open 24 hours any more but the sign one the entrance to the plaza still open 24 hours not a convenient any more not being open 24 hours read more