Came here to drop off a FedEx package and was successful. The parking lot is easily accessible with plenty of space. The store looked clean and orderly. The FedEx drop off is located at the photo counter. Had to wait several minutes for the employee to return and was taken care of. The two employees i interacted with seemed very bored with their job but did complete what was needed. Will return again read more

I went in to pick up my photo order which could not be found. The employee with long redish blonde hair looked up my account and found nothing and said that he could not do anything for me. I asked for a manager and he said "he is going to tell you the same thing" and I told him that he was being rude showing poor customer service. He said "well I am just telling you the facts" and that is when I asked him to stop talking. A 'manager" came to assist me and did not seem interested in my complaint, but did find my order. Very poor customer service and I may have to move on to another drug store. Very disappointed. read more

Terrible service. I feel bad because they're short staffed, but their awful, unhelpful, apathetic attitudes don't help. They lost my photo order and didn't care at all. Horrible. read more

I have visited this location about 3 or 4 times in the past few months and the service is always excellent. On those occasions it has not been super busy, and the store is well staffed, which reflects positively on management. The employees are genuinely happy and go out of their way to ask if you need anything when they walk by you instead of looking away as is common in many of the Walgreens closer to my home. The cashier today was super friendly and helpful. I would go out of my way to come back here. The store is much larger than other Walgreens and is clean and well stocked and the weekly advertised prices are actually marked correctly (many other Walgreens have dated prices or incorrect prices resulting in hurt feelings at checkout). read more

I actually came into this Walgreens because I ordered wine and they offered a service to ship it to Walgreens for easy pickup. When I walked into the shop I noticed there was a big sign in the back of the store for Fedex pick ups. I headed over and there was no one to be found. Unfortunately, at the Walgreens register in the middle of the store there was a line for check out so I had to wait in it until I could speak to an employee. After telling her I was there for a Fedex pick up she called for someone to hand me the package. I waited a few more minutes and someone finally came from the back of the store to greet me. It was smooth sailing from there but I wish they staffed the Fedex desk better. read more

This is a complaint for pharmacy staff located at Auto Drive, Clarksville, MD 21029. This has been the second times I experienced a very unpleasant treatment from the pharmacy's staff and I can not just let it go again since it just happens too often to be ignored. Today, August 23 2023 I passed by Walgreen & saw a sign "Free Flu Shot" and nothing in the sign says anything about I have to make an appointment. So I walked in and waited in line. There were only 2 people working on the pharmacy Department, a young and probably new pharmacist & an old woman around 60 yrs old who seem very busy and wasn't in a good mood. She had been VERY RUDE & UNPROFESSIONAL to be working and representing your company who run a business in this affluent neighborhood. She refused to give me flu vaccination & ordered me to come back & when I asked politely that I don't see any sign about appointment is necessary she just walked away and scolded me behind my back. Then I asked the store cashier to call the store manager. The store manager's name is Todd. As Todd approaching me she stopped him and she said all the bad things about me, she said I was rude and she told Todd to get rid of me. Apparently Todd has no manager qualification, not sure how Walgreen screened him & gave him his manager position. He did not even asked me & want to know my side of the story and ordered me to leave the store! Then I went to CVS which is practically behind Walgreen on a different street. I also did not see the word "appointment needed" on CVS flu shot sign but I purposely went in because I want to see how will I be treated by CVS staffs when I request the same thing. As I walked in I clearly see a window with a sign "Vaccine check-in". I don't see this in Walgreen. So I feel that CVS in under a much superior management. As I walked to the window, the same thing, no one greeted me. But as soon as I saw someone I asked: can I get a flu vaccine? The guy asked if I have an appointment? I answered No & explained there is no sign outside that appointment is needed. Suddenly I heard a male voice from the back of the pharmacy Department "we'll take him" and ordered someone else to help me. When the pharmacist finally gave me the shot he explained: normally we need appointment for vaccination but since you already here we'll help you. But next time you need to make appointment. This is what I called Professional Health Care worker!!! Clearly Walgreen is so inferiorly managed from the headquarter down to the store level. I can see the different why there are no people want to work at Walgreen but there are more people are working at CVS pharmacy Department. In addition, there much more customers inside CVS store but almost NO customers in Walgreen. I'll tell everyone and will spread my words by any possible means to NOT think of shopping to Walgreen or visit their pharmacy!. In this neighborhood we pay high taxes to comfortably live among civilized people. Walgreen employees who obviously are from the lowest class of society DO NOT belong to work in our neighborhood!!! Walgreen may survive in the inner city of Baltimore but Not Clarksville, MD!!! read more

This place is so crap. Out of town for work, need some migraine meds due to poor planning if my own I didn't have enough before this work trip. Called on Tuesday at 11:45AM for them to transfer my script from back home, the woman on the phone said give her the afternoon and come around 5. 5 o'clock comes and goes as I'm sitting in the drive through line for an hour. Finally get to the window for them to tell me they have no idea who I am and no woman spoke with me. So I showed them my call log, and showed them I was on the phone for 10 minutes. After no result at the drive through the older man told me if I wanted to speak with a pharmacist I would have to come inside, so I did. They made me wait in line AGAIN for about 30 minutes inside to talk to the pharmacist. Finally talk to the pharmacists she admits that they got really busy and it must've fallen to the side, I understand give her my info again it's 6:55pm (they close at 7) she asks me if I can come back tomorrow and ensures me it will be done by 10am. I am sitting here at 530pm writing this and still waiting for my medication because they didn't have my insurance information even though it's been provided twice at this time. I'm furious obviously because I never write reviews. As I'm sitting here waiting for my medications I try not to pry but every single person who has gone up to the window has had an issue. I've worked in a chain pharmacy, how is corporate letting this happen. This place is in shambles and they aren't even short staffed. There are 4 people back there which is more than enough in my experience. Just go to the CVS down the road. Where is all my info that was written down and then magically they didn't have it? Hopefully in the appropriate discard bin but who knows here. End it all off it's 5:42 and finally got a half fill of my medication. read more

Picked up my epipens today from the drive through pharmacy. There was a bit of a line but that's mostly out of their control. Epipens are very expensive without insurance, and due to a technical glitch I was almost charged the full price (many hundreds of dollars). Fortunately the attendant noticed the issue and put in some work to resolve it. This was great customer service and I appreciated that they had my back regarding the insurance issue read more

At Auto Drive, Clarksville, MD, 21029, the Walgreen employee left me waiting at one window and serviced three other customers behind me at another window. That man was very rude, indeed. read more

I had went to Walgreens for a few items, and I found everything I needed. Upon checkout (which was around 8:00) no one had been at the counters. It seemed like they only had one person working the floor. I had waited for someone to come around for a good 5 minutes, which had been the same person I had seen a couple aisles back. He was very kind and got me out quick once he realized I was at checkout. read more

There are many drug stores in the area, but I choose to shop at this location. Why? This location has Louise, their beauty expert. I am not very knowledgeable about make up or beauty products and her advice is always welcomed and valuable. She is very kind and her smile brightens up my day. Thank you, Louise, for all of your help!!! read more

Horrible customer service, always understaffed. Many issues with this location. Store randomly decided to close hours early today without notice or signage. Zero stars! read more

I wish they had more employees to make photo\cashier lines faster. Other than that... they're usually fully stocked except for the occasional good deals that fly off the shelves ie. Natures Made Vitamin C buy one get one free :( read more

I don't really have much of a choice but to use Walgreens but every time I use this location they delay the Rx claiming an insurance issue when after I talk with Tricare there never is. It's very frustrating. read more

The pharmacy is a joke. Three ring circus between helping customers standing in line and those waiting at the drive thru. 45 minutes to get a flu shot! Pharmacy staff rude and very unhelpful. Seen same pharmacist, lady with blonde hair, get into an argument with another customer on a previous visit. Customer service at this pharmacy is nonexistent! read more

well i didn't think it would be fun coming here but i actually met a very nice employee that really helped me out named george and he honesty changed my opinion on the company thinking now you have some good workers so if i ever stop in maryland again i'll be sure to come back as this convenient store changed my view on others read more

During Covid-19, a pharmacy should prioritize getting people in and out quickly, for the safety of their employees as we well as their customers. Unfortunately, this pharmacy prioritizes other things, with a resulting increase in risk of disease transmission. It seems to be fine for drive-thru customers, they are handled promptly, but people indoors have to wait. I waited over half an hour to fill out the paperwork for a flu shot. I was still waiting for the paperwork, when the people who were in line behind me got their paperwork, and I still had not gotten mine. After I saw the people behind me being served, I asked for my employer vaccine voucher back, and left the store. I went to my local pharmacy instead, which always serves people right away. I had gone to Walgreens because they do the paperwork to verify to my employer that I got the vaccination, but it's not worth risking Covid-19 to go in there. I'd rather scan the receipt from my local pharmacy and send that in to my employer instead. I wish I had read the other reviews of the pharmacy first, and will not return to Walgreens for anything that requires pharmacy assistance during the pandemic. No one should have to wait indoors for so long during Covid-19. read more

I visited the photo pickup here to pick up the christmas cards I ordered through the walgreens app. Both staff members I interacted with were extremely rude on several counts. The staff member 'assisting' me also had a lot of trouble finding the cards I ordered. When I finally managed to get out of there with my card orders, it turned out that they forgot to give me the envelopes! It's a shame because I like the products that Walgreens offers, but I can't take any more of their customer 'service'. Will not be using Walgreens again. read more

This has to be the worst managed pharmacy. The pharmacists do not care if you wait in line for an hour. They do not acknowledge customers. They are unapologetic. And their drive through is primarily used for the purpose of covid testing, not its original intended use. Take your business elsewhere, I know I will be. read more

Casher Aryeean does not understand about rules regarding who's in the line first. Took another customer first even though she got there later than me. No apology or excuses. Also, he looked and acted like he didn't want to be there. Need better customer service at this location. read more

Walgreens advertises all of the time how it is so convenient to stop in there and the lines are short. This is false advertisement! Every time I have gone to a Walgreens, the lines have been long and the cashiers have been less than competent. I will drive out of my way next time to find a CVS .. I save a TON of money using my Extra Care Rewards anyway and the self check out lines are great! read more

Two things happened this evening at this Walgreens. I had ordered some desk top photo calendars online but when I went to pick them up I was truly unhappy with the quality of the product. However, Elizabeth was a pleasure to work with, she explained the product and ultimate cancelled my order without incident. Then when I was checking out my purchases I left without my receipt. When I called back to see if I could get one, the young man on the phone who was the one who checked me out, went through all the details with me right there. Apparently he tried to catch me when I left and had held back the receipt in case I came looking for it. What could have been two aggravating situations turned out happily. Thank you. read more

Got my passport photo done here a couple years ago, apparently you aren't supposed to smile in it, which the lady never told me, but the post office excepted it so I guess it's not a big deal, we'll see when I try to escape the country. Aside from that the staff is pretty helpful and some of the guys remember me and immediately check the back for the protein I need upon my arrival. When it's there I buy it all up, my only complaint is sometimes it isn't stocked but hey what are you gonna do? Prices are good and products are pretty organized and easy to find. I also have a Walgreens card which is free to get and gives you really good savings. read more

$10 per passport photo? All other passport photo places that I've used in the past charge no more than $10 for two photos....including the CVS in kings contrivance. read more

The pharmacy staff is rude/unprofessional and their English is very poor. There is always a long wait here - no matter what time of the day you go. read more

They have almost everything one can need, of course not a lot of varieties. It is a quick in and out with no to minimum wait in check out line. And I like the drive through pharmacy. They are some times slow but I am happy they are there. read more

I usually stop by there multiple times a week. NO MORE. I was thoroughly embarrassed by one of the guys running the checkout.... I wear glasses that darken in the sunlight and every time I go in I hear this loud voice saying "who's that movie star" it is very embarrassing and unprofessional. read more