Where do I start. This institution is professional, knowledgeable, and kind- especially injector…read moreMeena Patel. The best injector I have been to in Charlotte (and the least painful). Can't wait to come back!

The office is quite disorganized. Additionally, getting ahold of the physician before my surgery…read morewas non-existence as was the information for such surgery (pre and post op, risks, where to go, etc.). All I got from the my consultation was pricing. I dont think Charlotte is ready for prime time. Im going to either Miami or New York for plastic surgery (over and above the basic botox and fillers). Just my personal opinion. Coming from the Northeast, I am simply not impressed with the plastic surgeons down here. I am sure this will change over time, but for now, no way would I let any of these dr here work on my face.

Friday was my 2nd time to this office. First is with Linda who did my Botox. I need to get rid of…read moremy 11 on my forehead. It drive me insane. I have a few questions even though I have done it before. Just not at this location. She took pics of my before than after. 2nd visit was for a facial. And this is what I'm fond of. Coming back from Jamaica. I'm guessing the amount of alcohol I consumed is coming out of my pores. I breakout way beyond my control. So Melissa came to the rescue. My face look 75% better 24 hrs later. She did a facial, dermaplan, extractions (many) and finish off with a sensi peel. She have proven that there's instant results so I'm booked a monthly appt til I can get these breakouts under control. And what I like about Melissa is, she made suggestions on products but never pushes you.. For that I even appreciate more. She now gain a loyal customer.

I was very disappointed in the pricing for an older person!! I wanted to have my neck lifted and he…read moreoffered a nose job , too!! But needless to say the expense was too much for this country gal!! I am not a wealthy person like most of Dr Graper's patents! I wish he would consider a better price so I could have this done!! I am not the average older person, in fact my age is just a number, I don't look my age!! I'm 81 but I look 61!! Please Dr Graper, reconsider the price! I am a quick healer! Thank you!! Shelia Y Pressley

Dr Klein was very detailed regarding the procedure I was having. He was a good listener as well as…read morean outstanding surgeon. My recovery was quick with minimal pain. There was almost no scars. I am very pleased with the outcome. I highly recommend him.

Tonya is AMAZING! Going back for laser treatments & a mommy makeover consultation soon!read more

I am extremely disappointed with my experience. Before committing to laser hair removal, I…read morespecifically discussed my concerns as an African-American woman with coarse, dark hair. I was assured that my skin tone, hair texture, and ethnicity would not be an issue and was even told that my dark hair should respond well to the treatment. After completing six sessions, I saw little to no noticeable reduction in hair growth. Throughout the process, it became increasingly apparent that treating women with my skin tone and hair type was not something this business had significant experience with. Despite following the recommended treatment plan and attending multiple appointments, I did not receive the results I was promised. Because I was not seeing any improvement, I canceled my final two appointments. When I called, the receptionist apologized and stated that a manager would contact me. The manager did reach out, apologized for my experience, and told me she would speak with the laser technician to review my progress and treatment history. Unfortunately, after that conversation, I never heard back. There was no follow-up, no explanation, no concern for the lack of results, and no effort to address my experience. What disappointed me most was not only the lack of results, but the lack of customer care. Once my concerns were raised, communication completely stopped. It left me feeling as though the focus was on collecting payments rather than ensuring clients achieve successful outcomes. Based on my personal experience, I would encourage women of color, particularly African-American women with coarse hair, to thoroughly research a provider's experience treating diverse skin tones and hair types before committing to a treatment package. My concerns were not taken seriously, my results were nonexistent, and my attempts to seek answers were ultimately ignored.

Not a positive experience. Had a consultation and made it very clear what my goals were…read more Ultimately decided on a $2300 one-time laser treatment vs 3 shorter less expensive treatments. Took a few days off work to recover. Treatment was very painful and felt as if staff was annoyed that I was uncomfortable and could not relax. Two months later booked a follow up as I saw ZERO results. Dr Rosten actually agreed and suggested I do additional treatments at additional costs and time off work. When I mentioned that it was getting pricey, she shrugged and said it does cost a lot to look good. Will be seeking out more compassionate med spa or just stick with my wrinkles!

I had a terrible experience at this beauty supply store. My daughter went in just to test a Got2b…read moreGlue spray, and the staff accused her of stealing, without any proof. They were incredibly rude, and on top of that, I even saw rats and bugs in the store. I will never shop here again, and I strongly advise others to stay away.

Asian lady in there Rude as hell. I'm assuming she's the manager. She needs to "manage" her…read moreemotions better if you're going to be in the customer service business. Asked a simple question and she just look like she don't want to help you at all.

Amazing. I won't be going anywhere else after this. Everything I need is right here and at a great…read moreprice!

I'm new to area and purchased a human hair wig for over$200. The combs were placed in the wrong…read moreplace. The band keeps coming loose so the wig will not stay put unless you place Bobby pins a over it it . Poor quality and poor customer service If you have another option use it!!!!!

This store does not have a great selection and not the best customer service. Items brought there…read morecan be defective and you will not get a full return. The store does not point this out and says after purchase you can not return it. Not happy with there service.

Staff is friendly and helpful. The store is big, spacious quiet and clean. Love this Beauty store.read more