I absolutely love shopping at the HEB on 71 bee caves. This has quickly become one of my favorite stores. While I do shop at the Lakeway location from time to time, this one truly stands out to me. First of all, the staff here is consistently friendly and welcoming. It makes such a difference when you walk into a store and feel genuinely appreciated as a customer. I also really enjoy the samples -- they always seem to be cooking something delicious, and it's a fun way to try new items. The wine selection is excellent as well, and I love that they often have wines available to sample. It adds a special touch to the shopping experience. What I appreciate most, though, is the incredible variety. This store carries such a wide range of products, and it feels thoughtfully curated. I can always find what I'm looking for -- and usually discover something new and exciting, too. The overall layout and selection just feel better suited to my tastes. For me, the HEB on 71 in Bee Cave is hands down a standout location. Great staff, great variety, and a really enjoyable shopping experience every time. read more

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More garbage strawberries Spot from H-E-B. My husband doesn't look as close as I do. It's really hard to find good berries that I just got back from Michigan. They sell strawberries that are bright red and juicy for $.99 a pound. How is that?!! And avocados pretty bad they wait till they're all rotted before They mark them down! Why not just sell at a good price all the time! Why wait you have to mark everything down or throw it away? That's why we need another grocery store Trader Joe's Central Market aren't any competition they're totally different type of store, but of course they're expensive! Very sad Lots of people brag about H-E-B but what else is there?? read more

H-E-B - That we're selling! Cut them open and they're white inside. What is that? - Drugstores Near Me - Bee Cave, Texas

I used to be a huge fan of HEB. This particular store is really badly run though or maybe HEB just isn't what it used to be. They are always short of basic essentials. Do not restock. The staff are rude, and unhelpful. They look miserable and just don't care. Constantly wrongly ringing items up or forgetting to give you your bags. I've even asked them not to pack for me because I just don't get all my stuff. Really disappointing. read more

I love HEB. But not this one. I consistently have to check the register to make sure that I'm not getting overcharged. Sale prices are often not reflected at the register (nor the scales in the produce department). When this happened AGAIN to me today, when I noted that the scales didn't reflect the appropriate prices, I notified an associate in the produce department. I was told they couldn't do anything to change it and to tell a cashier. So I did, after I was overcharged at the register and informed the cashier, a manager came to change my price. But didn't seem to care about updating the system to reflect those prices, just mind. Seems like they are depending on customers to make sure they don't get overcharged. This, plus the whole "you have to log into our app to get the coupon code" leads me to think that HEB is changing. Not caring about the customer experience as much as before. I miss my old HEB. read more

The produce section is awful. I went there Monday morning about 9:30 am About half of the scales do not work. Good luck finding the clear produce bags. There were pallets of produce in boxes absolutely everywhere. Plus there were no fresh cauliflower, broccoli, or zucchini squash, basic items. read more

Time and time again they have their yellow coupons over the items in Ready made meals and then when it comes time to check - oh just kidding the coupon doesn't work. read more

Beware: we quickly joined the HEB cult. Their selection and quality can't be beat. If you're a lover of green or cotton candy grapes, grab a bag as soon as you walk in. Their produce is so much better than the competitors options. If you're short on time for dinner, they have oven and microwave ready family or single meals and they're better than any of the weekly meal delivery services. Don't sleep on their nectarine juice either. Their prices are comparable or better than the other local options. From what I understand, Texans love HEB because they put their money where their mouth is and show up for the communities in which they serve. Their service is better than the others. They also offer pickup and delivery service provided by their own employees, which I prefer over other grocery delivery options. read more

H-E-B - Childhood favorites in the form of ice cream - Drugstores Near Me - Bee Cave, Texas

For some reason, pharmacies in The Bee Cave in Lakeway area are the worst. This one is at the top of the charts though. They are rude and your medicine will not be ready when they tell you. Give it an extra 24 hours on whatever day they say it "might" be ready. They couldn't care less if it's for a child or an adult or someone sick. Where are the pharmacies with customer service?!?!?! read more

So disappointed. It was a busy day and I picked out a Pokémon cake, and asked the lady if she would like me to fill it out for her. (MAKE SURE YOU DO) She never ended up putting the number for the print i wanted. Ended up getting a blank white cake. I asked if they could possibly print out a new one for me and they said that the system has an error on it and it normally has an error so most likely no. I asked if I could get a discount for it., obviously super upsetting, and they denied it. read more

The only thing Iike about this location is the wine and glazed croissants that is when they decide to bake them. Beecaves HEB is consistently out of stock between this location and Lakeway HEB i'm almost always driving out of my way to Four Points HEB but i live in Lakeway! Now let's talk about this Beecaves florist lady the reason for this review; didn't get her name bc it was a non factor but she extremely rude and combative asf at 730am like how! I am unsure how/why on Valentine's day a simple question (she never answered) of premium vs regular arrangments and the one that I had just purchased; became a "girl you bought something else" tone with me. I am not the one nor the 2 and Htown will show Beecaves what it's about and I try not to be that person but listen idc idc ATP bc y'all already think i'm instacart when i come in there, which is rude as hell again bc I didn't ask to be called any of the sort! I have been living, pay to live in the area and no I dont work for any shoppers or ubers or whatever. Not knocking it but dont downgrade me bc I'm black when I walk into this places around this "affluent" area bc I i made my way I didnt pay it, nor have my family pay it neither! HEB beecaves get your people customer service and food together ASAP! Sick of yall bc we spend too much money for mediocre low budget service and low key racism and I know HEB is minority own come now! This is why we need DEI! BOOM! read more

This HEB is pretty large. Set up a little like the other HEB's I feel like they are all slightly different. Service was quick, I used the self check out. Parking lot is pretty large. read more

H-E-B - Cherries! - Drugstores Near Me - Bee Cave, Texas

We needed an electric skillet on Saturday morning when we couldn't find the right cord for the one that we had. I called Heb which was about a block away. Told them what we needed. They checked inventory while I was on the phone he said yes we have three of those... so we jumped into the car went to H-E-B found exactly what we were looking for and checked out of the store, taking About 20 minutes to solve our problem, including drive time! How about that! they had what I needed, and it made for a very successful Saturday event Thanks, Heb. read more

H-E-B - Sampling on a Saturday at Whole Foods - Drugstores Near Me - Bee Cave, Texas

HEBapp for curbside is a JOKE! Really needs to update. I didn't put a pw on my phone for curbside and kept asking me for it?? I tried to call for tech assist to no avail... read more

The bagger threw my key lime bag in the bag, after I checked out I checked it, it was smooshed, I asked her for another one, she gets mad, and claims there is no more and was I sure I didn't want this one, I said no and went to get a refund and that person acted as if I did this myself, very disappointed read more

This review is for Jenny who works in the cooking and tasting station. One of the things that makes me want to come to THIS location is to see Jenny and try her creations. She is always very warm, remembers us by name and even remembers what we bought Last visit to taste the special sauces and jams she features in her cooking. Good job Jenny. read more

I started using this HEB because it was on the way home from work when I used to have to commute. I always thought it was fine but also didn't know a whole lot differently because the only one I had to compare it to was the huge one in Pearland. When I first started frequenting there, I found myself bagging my own groceries which wasn't ideal. This was way before pandemic times. I made a complaint and it actually got better after that. The way the lanes are set up quite frankly sucks. I do like their floral department and pharmacy so I still go there for those 2 things. But when it comes to shopping for food, I prefer Lakeway because they have more things that we like to buy. read more

HEB isn't what it once was. I've been a loyal customer my entire life. However, our relationship changed last week. I am now shopping elsewhere. Why? - I get digital advertisements presented to me that don't qualify at my store. - The products available vary between this store and the store 3 miles away -The lines are now consistently long and people are directed to self checkout. - The cashiers consistently forget to scan my coupons. Probably because they are trying to keep up with the lines. - The aisles are now congested with carts for servicing online orders. -I frequently bag my own groceries while baggers are engaged in side conversations or standing around -Contacting corporate is pointless. I always get the same to the point response -contact the store manager. -The problems are systemic yet corporate chooses to pass the buck read more

Hands down one of the best H-E-B locations in the Austin area. The staff are always friendly. This location is always well stocked with competitive pricing. Management doesn't excellent job. I've been to other locations around Austin and none compare. read more

I ordered curbside at this H‑E‑B which is so super convenient for me. When I got there I texted them the spot I was in. So I texted them my spot at 1038 and my food got to my car at 1053!!! I think that's the longest I have ever wait for cru side anywhere. They did have everything I ordered but the time it took to get my stuff out was just crazy!! read more

Forget about shopping here on weekends or game day. Why? Tons of people! One secret is to check out their beer area for beers you cannot find anywhere else. Is it worth checking out? Yes. However, I kept asking about things and the employees didn't have a clue and I had to find it on my own. My guess it is the time of the year that extra temps are hired, as I had not run into this before at this location. I must say that the high point of the store is the beer and wine. They seem to have more knowledge than many liquor stores. Don't see something, asked. They may still have some in stock that has not been put out yet and are happy to look in stockage and even hard to find spots. Oh, and don't forget to try the sample areas. Yum! I will be back. read more

Can be REALLY crowded at times, so don't go on Sunday - even during football season - if you're not in the mood for a swarm of people...particularly after an especially fun Saturday night. ;) It is necessary to leave your cart at the end of an isle at times because there simply is no room. Crowds or not, weekends are the best. If there's any way to make the task of grocery shopping fun, HEB manages to pull it of on Saturdays and Sundays. LOVE to sample all the food and wine and watch cooking demonstrations! They go from about noon until 5ish. As a bonus, you can forego buying lunch for the day after gobbling up all the little treats. From tacos to chili to ice cream - app, entrée, & dessert! All for freeeeeee! And I did mention the wine samples right? Oh, yup, I did. And the BOGO coupons all over the store are quite the bargain most times - meaning IF you need the item(s) and aren't just buying because "it's on sale." Definitely one of the nicer HEBs in Austin. There are a few items I like that the store doesn't carry, so I have to make an extra trip to Whole Foods and/or Randalls. I also wish they had a more extensive "prepared foods" area. After shopping at the locale for about a year, I've come to the conclusion they deserve a solid 5 stars. It would be unrealistic to expect one market to carry every single little item I need/want. :) Overall, tons of stuff (including a plethora of Central Market branded items - yay! Save me yet another trip!), very clean, good prices, fresh produce, speedy checkout (watch those baggers though -they move so fast they can sometimes get "sloppy"), and super friendly staff. (There is a duplicate store listing.) read more

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What is not to love? HEB has a small-town feeling with lots of variety including organics, in an easy to shop store. I also loved the way they offered FREE curbside during COVID19 - that was a huge help! Recently, HEB had some great mini rose plants we used to decorate for my mother's 80th birthday. A big thank you to your staff for helping me know when to purchase these roses to keep them fresh - they were the perfect addition to our table! :) read more

H-E-B - HEB fresh roses as a table decoration! - Drugstores Near Me - Bee Cave, Texas

The Bee Cave HEB is always clean and provides a good experience for customers. In particular, I want to recognize the Pharmacy Dept. I realize they are often stressed and customers can be anxious. Your Pharmacists provide excellent help... The whole department works effectively as well as giving the human touch so missing in customer service. We are grateful for the Pharmacy team's expertise and professional service!!! Thank you! read more

If I could give a lesser rating I would, and it has nothing to do with COVID. This H-E-B/Pharmacy is awful.

I am at this H-E-B several days a week. Luis and Julian helped me today and they were quick and wonderful. Super nice. Mac is a manager over at this location and is always a familiar face and so kind as well! We love this H-E-B. Best selection! read more

I had an appointment for COVID booster and flu shot. Got there 20 min early. Waited 40 more minutes and was finally told I was supposed to check in. There are no signs that say that and there were no instructions in my appointment email. The line to be serviced for prescriptions is 8 people deep currently and one employee just had to leave. This place is a mess! DON'T COME TO THIS PHARMACY!! PS. I'm still waiting.... No one else has been here for a vaccine appointment read more

Overall, one of the nicer HEB stores in Austin, somewhat a cross in layout between the Brodie Lane and Westlake locations. This location has the definite advantage of a saner parking lot layout than the Brodie store, and a wider selection of items than the Westlake store. They get three automatic stars for being out of the bag-free zone of Austin. If you already follow my reviews, you know "bag-free" is a pet peeve of mine, and it's almost worth the extra distance for that perk alone. Add to that another star for a location that has gas at good prices, and this store can be seen as an oasis if you're low on fuel and money. Their wine selection is also well-stocked, and while I'm definitely not a wine snob, they manage to keep me happy with their selection. As the commercials say, HEB is the largest wine seller in Texas, and this store showcases that claim nicely. Another star. Only downside to this location is what I will charitably refer to as the "lake people" phenomenon. If you don't know what "lake people" are, they're somewhat akin to People of WalMart, or that cousin of yours from Arkansas that never quite fits in with any crowd. You know, the one that drives the '77 Impala held together by rust--where the rust is actually considered a selling point. It can sometimes be a challenge shopping with them and their baskets loaded with Frio beer and pork rinds, but, if you can manage to hit the store when they're offering wine samples rather than when I do early on Sunday mornings, I'm sure the experience is a lot more pleasant. Minus one star. read more

Google says the have Apple Pay but not true. Spent an Hour in the store shopping the to find out no they do not. Hopefully the Store Manager reads this. Look at the area y'all are located.. literally lake Travis so get Apple pay . Seriously read more

The store itself is ok, just like the other stores. My problem is with the pharmacy. I used to go to CVS. Great service there, always texted me when my prescriptions are ready. Unfortunately my current insurance does not have a contract with CVS, so I have to change to HEB. Here at HEB, no calls, no texted. I have to call them all the time. When my refills are out, CVS would call my doctor. HEB does not do that. You have to call them before they call you doctor. read more

This HEB location has really gone downhill as of late. They often do not have the shelves stocked with items that are considered staples that most people buy weekly. The produce department rarely has items needed. The scales in produce often don't work or are missing printing tape. It's difficult to find produce bags as well. They often do not have shopping carts available for the people who do their own shopping. The shoppers that are hired to shop for others will often leave their gigantic carts in the way so that you can't get through the isles. Their customer service is awful. Most of the time the workers can be seen talking amongst themselves instead of helping customers. If you approach them to ask a question they usually don't know the answer and don't fell that it's necessary to find out the answer. I've been shopping at this location for years because it is so close to where I live but, in light of the fact that my shopping experiences have been so poor, I'm going to start going to the Lakeway location or to Randall's instead, read more

Better figure out Apple Pay you idiots. Wasted an hour of my life. This is 2023. Get it together Henry Edward Butt

The recent renovation of this HEB has been tough to find a flow for, but we've figured it out. As you may see for any of my other reviews of HEBs, I find HEB to be metaphysical perfection in grocery/sundry shopping. I don't have to go to Costco or anywhere else. HEB has it all (minus liquor), except as John B mentions, sometimes they can be a bit light on the organic produce. Organic everything else though, it's here. I don't miss trying to brave Whole Foods. read more

I have grown up with this HEB. I used to love this HEB, but they have let me down. I am extremely disappointed with the haphazard renovation that RUINED my beloved HEB. Where is the CHEESE?! Where is the MILK?! The quality of selection has gone down the toilet in favor of overpriced tasteless premise meals for spoiled college students who don't have the wherewithal to learn how to cook. Maybe instead of getting rid of the cheese selection and forcing me to go across town to find a decent slice of parmigiana they should teach these children to cook instead of disregarding the needs of the rest of the community. read more

I'm so tired of lazy kids that suck at their job. I just walked out of the HEB that I have been coming to for almost 20 years fuming that I had to unbag and re-bag half of my stuff. I bring 4 freezer bags and politely ask them to put the frozen together. Not only did they intermingle everything, but they smashed my chips and tomatoes. Then, with my frozen bags full of dry goods and potatoes, they have no room for my frozen stuff. So, guess who gets to work through this mess? That's right, me. I have to redo everything while this punk little kid with no work ethic scurries off to talk to his other two friends that are standing around. You only have one job to do Christian, and it's not that freaking hard. read more

I rented a steam cleaner and was told I was supposed to have cleaned the bottom of it out before returning it but was never told this when renting it. I was told I could pay a $20 cleaning fee or go into the bathrooms to get wet paper towels and clean it myself. So my wife waited in the car with our crying newborn while I cleaned the bottom of HEB's steam cleaner. Cleaning machinery is oftentimes a task associated with renting equipment, most companies build that expense into their base cost. If you really do want to assign that task to your customers, with an option to pay for HEB to perform it, it would be better for your customer retention if you let your patrons know that at the beginning of the rental. read more

This place is all beautifully lit and looks very welcoming...but then you get inside and all the "housewives of bee caves and lakeway" come out to attack. These bitches are so self absorbed that they've practically run over my children with their shopping carts. I'm not strolling the aisles by any means but these bitches are on a mission. I refuse to go here now, even though it's in between my home and where my boyfriend works. I will go OUT of my way to intentionally avoid their customers at this particular HEB. I actually feel bad for the people that have to work in this HEB...the customers are total hell. read more

Yes another 5 star review of this HEB! I used to shop here a lot when I lived in Lakeway particularly on the way to Hamilton Pool to stock up on Pit Nic (yes I speak Pittie:) foods including some of the best sandwiches to be found in the area in their deli! They now have a Central Market Cafe on The Run with a seating area with a microwave and a salad buffet at 5.99 LB. Great find for a cheap lunch in Bee Caves! And I scored an awesome Cowboy Hat with a turquoise jewel for only 13.00!!!! read more

This HEB is by far one of the nicest and cleanest I've been to in Austin. Since expanding, they have a nice variety of Central Market items, including a "Cafe-on-the-Run." Plus, who wouldn't love a grocery store that has free wine tasting? My tip: if you don't like crowds don't come here on Sundays like everyone else. Go later on Monday night and you'll have your run of aisles. read more

I am now living on HWY 71 past the Y in Oak Hill and well the HEB at the Y seemed a little weird so I decided to go to the one out in Bee Caves, well that one is a little too nice for me. I felt like I was walking into a Whole Foods. All the soccer moms and nice employees made me feel like Alice in Wonderland. The produce selection was nicely laid out and easy to find. There wasn't anything specifically special about this place but the fact that it is the nicest HEB that I have ever been into. It will be where I do all my grocery shopping. read more

I'm a pharmacy technician, and this is where I fill my prescriptions. The staff is efficient, their prices are lower than the Walgreen's across the street, and they have the space and budget to have a diverse inventory. The pharmacy where I work is super tiny, so when a customer can't wait for us to order a specialty medication, we can usually find the med at HEB. Symbiosis makes the world go 'round, and the HEB pharmacy is a great chain pharmacy. They may not have the ability to cater to their customers the way a smaller pharmacy like Live Oak or Liberty can, but for those who don't need a ton of guidance or special consideration, the HEB pharmacy is decently priced and very fast. read more

H-E-B - Consult window and fantastic order que screen. Tells you when your order's ready! - Drugstores Near Me - Bee Cave, Texas