This is my first visit at this East Sunrise Blvd Walgreens and now my last. Walgreens stores are built for quick grab items situated on organized shelves with a pharmacy, photo center, candy & toys and cosmetics. While most locations are very similar, this one was lacking in customer service. Let me explain in detail. Plenty of parking near the front doors and a security guard sitting in the lot providing a sense of comfort for customers. The store was spacious and visually clean and observed one employee assisting a customer at a photo kiosk. I grabbed boxes of candy for the movies and went to the check out counter with another customer and realized there was no clerk available for check out. After a brief wait, I placed my candy back onto the shelf and left frustrated. Drove to another Walgreens in Fort Lauderdale for my successful candy purchase. More staff is required to run a smooth operation with happy customers. read more

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I just sat on hold for over 20 minutes regarding a medication. It is not the pharmacy staff's fault! They are great but understaffed and over worked. After being with Walgreens almost 20 years I'm moving everything to Publix. Walgreens, stop being so cheap and hire more people instead of squeezing your employees to death. read more

The pharmacy is horrible. They use to be good at refilling my prescription but now been waiting over a week and a half and kept saying DELAYED. I called and they told me hasn't come In yet which was fine but then I checked recently and all said I have no prescription. I just called and they said they'll have to put my refill request back in Monday.. really and you don't call me to update me? If I never called they wouldn't have done anything. Horrible.. last time I go there read more

Typical Walgreens. Located on Sunrise on the side of Federal going downtown. I went to check on some electric toothbrushes. They had a good selection of them. The store is nicely organized and well lit. Staff was a bit busy so not very friendly. Overall a nice place to stop for things if you are in the area. read more

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If you need help at this location, ask for a manager named Kelvin. I lost a check on a busy Saturday and believed I dropped it in the store. Not only did Kelvin make a note of my complaint, he went back and watched the security footage to help me figure out where I might've dropped it. Although I never ended up finding the check, I decided to write this review because Kelvin deserves the recognition for going the extra mile when it came to helping me. He was warm, sympathetic and professional. This man deserves a promotion or a raise. Thanks for making my bad experience slightly more bearable! read more

Refuses to fill full prescription ordered by doctor citing corporate policy. Prescriber and insurer reject renewed prescription for shorted number of pills leaving me the patient without my medication. This stores process is a mess of lost prescriptions arrogant attitude and ineptitude. read more

If I could give them negative stars I would for the pharmacy. Please take your business somewhere else. Like seriously this is the nicest thing ... I mean the most polite thing I can say. read more

This isn't my favorite Walgreens, but it definitely suits the purpose of stopping at your local drug store. *Note I do not keep my prescriptions at Walgreens so I can't comment on the pharmacy. The store itself always seems kind of dim. There tend to be some interesting characters both inside and hanging outside the store. This location doesn't seem as big to me for some reason as others, or maybe just doesn't have as robust stock as some of the other locations. But you're going to get your every day items here like you would most other location: chips, candy, greeting cards, pharmacy, photo lab, makeup and more. The line is always long, and while the employees, in my experience, have been friendly, they aren't the quickest movers and shakers I've been waited on by. Overall, it's just okay. If I need to I'll stop by, but this location isn't my favorite. read more

9-12-22: This is a tale of two Walgreens. This store, at 1515 E Sunrise Blvd., and the Walgreens at 26th and Federal Highway... here goes... I picked up a prescription for Atorvastatin - a generic cholesterol medication from my doctor and took it to CVS to get it filled. CVS put my information in their computer, entered my insurance information, and promptly said, "Take it to Walgreens". (I guess they didn't take my insurance.) Sooo... I took it to Walgreens at 2355 NE 26th St, Fort Lauderdale, FL 33305. I gave them the prescription, my insurance card, and my driver's license and asked them to price the prescription with my insurance. She banged on the computer keyboard for a minute and said the retail price is $336. YIKES!!! But, how much with my insurance???? She said she couldn't tell me unless she processed the order. The woman may have been a little bit rude, but mostly insane.... did she seriously think I would give up the prescription only to come back an hour later to find out I owed them $336.??? NO DUCKING WAY!!! (and probably no ducking way I am going back to that store either!) The clerk at CVS was a solid no - with integrity and honesty, so they weren't an option. The clerk at the Walgreen on 26th street was just not customer service oriented (to say the least), and I wanted to get the damn prescription filled, so I took it over to this Walgreens - on Sunrise and 15th. Not really expecting too much, I walked up to the Pharmacy counter with my prescription, insurance card, and driver's license. Alberto was the tech who helped me. I asked him to price out the prescription with my insurance. He was friendly, accommodating, and polite. It took him about 90 seconds to tell me my out-of-pocket with my insurance would be $0. SCORE!!! And Thank you, Alberto!!! An hour later, the computer voice lady from Walgreens calls me up to let me know the script is ready and the out-of-pocket is truly $0! I am heading over now to pick up the drugs, thank Alberto and if I see the manager, let him know Alberto deserves a raise! Thanks again, Alberto! (And dude, if I got your name wrong, it's only because I was excited I didn't get screwed by the lady at the other store!!) read more

I just left the rudest shift supervisor ever. His name was Howard and as I approached the register I over heard him badgering a young male sales associate about some area of his performance and I didn't think it was the right time or the right place. No customer needs to see a performance review while being checked out at the register. But then I heard the young man ask if he (Howard) could cover his register while he used the restroom and he said no! What kind of leadership are you guys hiring? I asked the guy (Howard) you're not serious right? And Howard told me I should mind my business. I see now why good employees are hard to come by at this store. The leadership is horrible. read more

Walgreens - the front of a walgreens pharmacy - Drugstores Near Me - Ft Lauderdale, Florida

It's the big box mega huge pharmacies like this Walgreens that make me mourn the loss of the family or pharmacist run and owned such drug stores of the past. They really cared about you, their customer, and their service. In the drug stores of today, the pharmacist are mere cogs in wheels of giant corporations. They don't know there customers, really don't have time to do that, and appear overworked. I ended up here attempting to pick up a rather ordinary prescription item for an invalid whose doctor had faxed in the prescription. Of course when I went there I had to stand in line for about 20 minutes only to find out it wasn't ready, but told it would be ready for pickup within the next 15 minutes. So, in the meantime I ran other errands and return in 45 minutes. Then, stood in line again only to find out it wasn't ready, again. So, I waited around the store for another half hour, stood in line a while again but fortunately finally was able to get it. read more

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I wish there were no stars I unfortunately came here for both my vaccine shots and both times I've waited over 20 minutes to even be checked in DONT COME HERE read more

As far as these "fast-food pharmacies" go, I was impressed and glad when the pharmacist there informed me that my health insurance were still working with them. Even though you can only renew 3 times but at least I managed to resolve getting the prescription filled, therefore I am giving them a 5! This place is always clean and offers a pretty good variety of beauty products, hair products and the like... read more

I don't know why these ratings are so low. This is the best and quickest Walgreens I've ever been to. I've been to the pharmacy like 3 times now and they've been so nice - it feels like a little local place. They have no problem answering my questions and are friendly. On the non-pharmacy side, I was checking out the other day and the cashier was so nice that I was kind of caught off guard. She reminded me to put in my phone number for points and wished me a great day. What more do you people want? read more

Let's just say the pharmacy needs to get it together. I get businesses are short handed but waiting in line at the drive thru for 40 plus minutes is OBSURD! I then drove around to go inside and there are aggravated guests in line as well while everyone is walking around at a snails pace. read more

I always found this particular store to be attentive with their service and to treat other and their team nicely. this was especially true on January 23. After finishing my shopping I went out to the parking lot and my battery had died. I poked my head in to ask the cashier if jumper cables were sold there. JAIAN said yes, offered me a mask to go purchase one, but then offered to jumpstart me himself. He asked permission from the other cashier who immediately said yes and then came out to help get me going. He wouldn't except a tip and only encouraged me to have a good day.! JAIAN is a great person and part of a great team !!! read more

Absolutely incompetent. I had a 4:45 PCR Covid Test appointment. I arrived there 5 minutes early as instructed and to be expected the line was a bit long. By the time I got to the pharmacist it was 5pm. I told her I was there for a test and she informed me that the person who picks up the samples has already left for the day. I asked why they would have a 4:45pm appointment slot knowing lines would take a bit longer than normal and let the person who collects the samples leave? They said he came early today but he's supposed to come at 5. That is so beyond unacceptable to let the person picking up samples LEAVE EARLY without having all the appointments completed. Now I have to spend $150 elsewhere to get my results in 72 hours for a trip. DO NOT DEPEND ON WALGREENS FOR COVID TESTING. Incredibly incompetent and unacceptable especially during these times. read more

terrible! cash register guy wouldn't let 10 cents slide and a bag of blue diamonds almonds was 12 dollars! would not recommend this walgreens for anyone who is looking for something quick and easygoing. so disappointing. read more

The pharmacist "Saire" is the most unprofessional, rude, and worst "health care worker" I have ever come in contact with. After stressing the emergency of the situation in getting a prescription, she yelled at her coworkers and refused to communicate further. With knowledge of the emergency situation I was in, she then took other customers first in non-emergency situations and continued to yell at her coworkers for checking on this prescription. She lacks compassion and empathy and belongs selling retail - not in a health care position where her careless decisions have the ability to alter the lives of her patients. If you have the ability to not go to this pharmacy, RUN in the other direction. I feel truly sorry for those that suffer in her presence daily, I hope you get out of your prison soon!!! read more

I've been coming to this Walgreens for the past 5 years and over the last several months they have made changes to their staffing. There is only one associate after 7pm, where the line is extremely long by 12+ people. The associate at the register handles herself well every time, however where is a manager, I haven't seen anyone else. I called the store 3 times to be hung g up on every time while I was in line wanting....go to Publix if they have whaT you need. read more

If you want to waste your day sir on the drive thru line. You will die waiting it takes so long.

Mistakenly thought it would be more convenient for me to switch my Rx here from a CVS a few miles down the road. Not only was it not auto-refilled a month after I transferred, but it was not even in stock when I went to pick up said prescription. They said it would be ready the following day, but it wasn't. I finally got my Rx four days late and the address they asked me to confirm was wrong. The employee attitude was apathetic at best so if they don't care to fill my simple prescription on time, I'll find somewhere else that does. BOTTOM LINE: Don't entrust your prescriptions to this place. read more

Do you have lack of drama in your life ? Is life treating you so good you have no issue .well you come to the right place .If you like confrontation bad attitude and lack of professionalism you would love this Walgreen. The pharmacy will leave you in needs of more prescriptions . Ex high blood pressure , anxiety. ps if corporate read this Maybe its time for some well deserved mystery shoppers. Treat people with respect before they show you what lack of respect feels like. read more

Pharmacy is not good. Running around with their heads cut off. Had a 4:45 appointment and it took 2 hours to get a shot I had a 4:45 appointment. Lines are crazy here. Avoid if you don't want to be frustrated!!!! read more

The worst pharmacy ever. If you feel like waiting in line for your prescription you better have your rent for the next month paid and food and water Incase you starve to death. It is the slowest one I have ever been to. They don't acknowledge you or apologize for a wait and this happened every time I come here. I am currently sitting in line searching for other pharmacies. Just don't do it. read more

If you want to be haggled my homeless people then this is the Walgreens for you! Don't go at night it's not safe I've seen fights etc outside read more

This pharmacy sucks! They all move like sloths! I've been here 3 times since it's convenient to my location but I will now use publix! The lady signing my info in the computer looked so confused about everything going on. Please get new employees or hire more staff or just give these employees coffee lol read more

On August 24 I saw my surgeon and he gave me a prescription for pain medication. ....I recently had open heart triple bypass surgery. My sternum and ribs were cut and have pain every day. They would not fill my prescription because they insisted the date was August 27. Often a 4 could look like a 7. I said call the doctor. The store manager said it's up to the Pharmacy Manager ...Heronne Pierre-Louis. And whatever she says goes. I went to CVS. They called my doctor and filled my prescription. Not corner of Happy and Healthy as tv commercials boast. This Walgreens is at the corner of Lazy and Heartless! read more

Worst drive through pharmacy in the history of Earth. Read my tips. Severely dysfunctional. Mind blowingly slow. I've lived in 7 states & this is by far the slowest drive through I've ever been to. Fix your shit. read more

Bring all your patients and ALOT of time! This pharmacist was unable to run my insurance because "the date of birth was wrong", then after coming inside and waiting 30 more mins (in the inside line) my DOB was now okay, but now (another 30 mins passed) the pharmacist needed the medication approved by the doctor. Yes, the doctor who just wrote it...?... At this point I decided to just pay the full amount and get this over with, but wait.... She was unable to run my Visa debit card... "Declined? I asked" She replied No. "Run it again" I said. She did. "Nope not going through", she said. I asked how much. It was $79.00 (I had $75). I drove to the nearest ATM where I withdrew funds without an issue. If a pharmacist (the most capable leader in that department) is incapable of running one's insurance and incapable of run one's debit card, what are their capabilities??? I will not do business with Walgreens again. read more

One of the worse waits in the pharmacy! 4 pharmacist and a 8 min wait for someone to acknowledge you. Not very professional.

Quick and fast. Easy to get in and get out. My place to grab my sour patch kids when I am needing a sugar fix.

Worst pharmacy I've ever been to. Slow & rude staff & the pharmacist was terrible! I waited for 10-15 minutes before the pharmacist acknowledged me. She then serviced the drive through customer. When finally acknowledging me, I asked if they had a certain prescription in stock, she answered "mam, I'll get to you once I'm done with my other customer" & walked away. When she finally helped me, she let me know (after already asking midst slow walk, doing nothing at her job) they don't carry that. Disgusting attitude and terrible personnel. read more

Oscar is by far the most helpful & pleasant employee. He really recognizes regular customers and greets them with a cheerful smile

Let me count the ways this store is horrible. Forget getting prescriptions here took three days and finally was sent to another store. Ice cream is always freezer burned plus it is much more expensive than public for items like chips and soup etc. Now I know why I like Rite aid read more

Dumbest rudest pharmacy staff in the planet. Go to a different location. Can't find records on their computers and clueless, especially Heronne, the pharmacist. Totally on a different planet. read more

Pharmacy called saying there was a delay on my prescription due to insurance issue. Automated machine of course. I called back. A girl answered rudely. Asked a question for the pharmacist , a rude question. Something If the dr was concerned he wouldn't have ordered the script. Nothing to do with insurance. I'm like anything else. Their like no bye. I called back and no hi no thank you for calling Walgreens. Just instantly put me on hold for 15 min. I was mad. Then she answers still nothing polite just yes what do you want. Damn hello to you to. I asked a question. And she's like snapping. I told her. You are so rude. Send my script to another store in not dealing with you anymore. She said whatever. Nice customer service. NOT!!!!! read more

Terrible service at the pharmacy. The staff has no idea what they are doing. Last week when I was there, the lady Manager of thePharmacy asked one of her employees to get her a milk shake and sent it thru the drive thru window. Obviously, it was a mess, the whole drink ended up on the drawer and took hours to clean it. What a shame! I would never go back there. read more