They're always very nice at this Walgreens…read more I only had one small issue with their pharmacy and a prescription being covered by my works insurance (there's no way I was paying $70 for a bottle of eye drops), but they fixed it quickly.

They need to fire their pharmacy department staff, they are very rude and unprofessional, it takes…read morethem over an hour long just to pick up their phone, when talking to the pharmacy staff, they talk so rude and when you try to respond back they put you back on hold, if I could rate their pharmacy department it would be a 0, this happens every time that I have a prescription there for either myself or for a family member.

Rating "f" as best grade. I've explained what prescriptions I need to pick up today. The red head…read morelady insisted on what I needed. I told her no. She gave me major attitude. I asked to speak with pharmacist Cathy. Red head lady said I wanted them all canceled. I said no, only certain ones. She repeatedly asked if I wanted flue, Covid or hep shots. I told her no. She then asked if I wanted for her to stop asking. She then told me to sign for the meds. I said no, not until I knew what meds and what doctor prescribed them. They were wrong. She got mad and walked away.

I have made countless trips to this pharmacy in the past 6 months, and haven't had a single…read moreless-than-stellar experience. The workers are all so kind and cheerful! They're very accommodating and helpful. I would 100% recommend this CVS location!

I had a prescription that my local Walgreens didn't have and this one did and I needed to start…read moretaking the medicine right away. Went to the drive-thru pharmacy on 10/21/15, got waited on immediately (unlike my local Walgreens where I'm waiting forever) and was on my way. The main reason for my review is my 2nd visit to the store on 10/30/15. I needed some cute eyelashes to go with my Halloween costume. I walked in and proceeded to the aisle where the eyelashes were. While looking, I became confused as to which ones included glue and which ones didn't. A female employee came over to me and asked me if I needed help which I desperately did. I am hoping that the manager of this store reads this review and is able to tell from the receipt that I've included who this person is as she rang up my items also. This woman was a pure ANGEL who deserves recognition. She was friendly first of all and took a lot of time helping me figure out which eyelashes were which. She also helped me find some eyelashes in another section specifically for Halloween. She was so NICE!!! And I was so appreciative that she was there to help me. The eyelashes I ended up choosing because of her were fun, different and went well with my costume. I will be back to this Walgreens. Nothing like getting great customer service. Thank You!

Very friendly, helpful humans here and the nicest folks working in the photo department. Thank you…read moreto Miss Lisa who handled a very large order with great courtesy when your machines broke down. I received a phone call right away and the communication was so pleasant, I did not mind the delay to my order which I picked up the following day. Matteson Walgreens, your kindness is abundant. Thank you.

They move extremely to slow when filling your prescriptions and don't let it be a class2 or 3…read morecontrol substance. Like I get the clearness of this but if you have talk to the Doctor what the hell is the problem!!!! I'm moving my prescriptions to another pharmacy and they have stolen some of my oxycodone pills before like I'm not going to count them out. This pharmacy is worsen then the ONE IN CALUMET CITY .

Please i repeat please get your pharmacy needs for another location or business this place is the…read moreabsolute worst, they are rude and unprofessional. I placed my order online they sent a message stating it was an insurance error, but it wasn't and don't attempt to call they will continue to pick up and place you on hold. I literally had to drive to this location to get answers. Once i arrived there I wasn't the only unpleased customer there was a line of us. I truly recommend getting your pharmaceutical needs else where.

This pharmacy is completely incompetent. The bare minimum is a customer service and a smile and…read morethey can't be bothered to do either well. I have had my Children's medications here due to Walgreens terminating their contract with Aetna and Walgreens does a better job with pt care. They are constantly disgruntled. The pharmacy tech with the chubby cheeks is never helpful. The pharmacist with the hard to understand Nigerian accent is bothered when you are looking to resolve a medication problem. The prescription was sent over w the child's name misspelled but the birthdate is correct. They ended up receiving it, telling me that it was misspelled and put it back on the shelf after it wasn't picked up. I wasn't even aware that they located it after all my calls and being yelled at by said thick accent Dr. I called several times on different days about this and the clinic resent it twice. I went today for different scripts and the pharmacist asked me to circle around so she could re-run the script. I pointed out that the pt portion was an incorrect financial amount. She said it would take a bit. There were 7 cars behind me. I opted to go in and it was ready by the time I walked up with no one at the counter. Jennifer or Sarah or whatever basic name the current white coat was given could have just ran it through as it was fairly quick. I am in health care, we go out of our way for pts. No one looked for my child's name after calling or tried to resolve the problem. They yelled, IT NOT HERE!! It's all in customer service. The CVS was shut down in the Heights and they should do the same to the Olympia fields store. I call scripts for my Dr to this pharmacy and they don't give better care to other health establishments either. They're rude on the phone when you call a script in and say leave it on the voicemail. My family moved to a more proficient pharmacy with people that are aware of how to complete their jobs and how to help patients and health care workers. We even pulled this store from our list to call in Rx's. We refuse to deal with their staff and give out paper scripts if you go to this pharmacy. Definitely bad for business CVS.

What a dump. This place sells beat up merchandise and will not reduce the price when it's the only…read moreitem available on the shelf. The box was bashed in and one side was open. This was a hygiene product. Not sanitary or sellable to the public. My 87 year old mother needed it ASAP so I got stuck paying full price for something that should have been pulled from the shelf and disposed of. Cashier said they don't discount damage merchandise, than go in the back storage room and get the customer a sealed new product. Not a fan of their pharmacy either. I stand in line at the pharmacy counter as their full attention is on the hugh line at the drive-up window. People in the store should not have to wait for a car that is fifth in line.

Thanks Walgreens for taking a negative experience and turning it into a positive experience. I…read morewould like to Thank Greg for his help in this matter.

The best Walgreen's in the area for descriptions. I don't go to the ones in my neighborhood because…read morethey hassle me so much about my prescriptions. If it is not in stock, they won't bother telling me; they'll just say my description is being worked on. If I call the stores, I get computerized menus, and they disconnect me when I try to dial out to the operator. Not at the Midlothian location, though. These folks are always really helpful, especially now, when the meds I take are harder to get (due to manufacturer shortages). In all seriousness, getting my descriptions filled can be anxiety-provoking, but not at the Midlo location. And look, I hate to add this, but the women working here have an A+ cleavage game. I typically don't notice things like that--I'm a good person, a moral person, and even the youth gang I joined as a kid (we ransacked Kendall County, Illinois--and we got away with our crimes!) was a God-oriented (actually, I should have written "god-oriented," as we worshipped Lil Kaos, the pagan god of mayhem and punching people in the groin) gang. We spread violence and "goodness" (of a form) in equal measure. Anyway, I'm a good person, so I usually don't notice this sort of stuff. Suffice it to say that this is the only Walgreen's where I go inside to pick up my descriptions. And I ain't exactly hard on the eyes, neither, so the workers are getting something out of it, too, but it's still a thrill for me.

This is a very nice Walgreens, a great improvement from the old location across the street. It has…read moreeverything you would expect from a Walgreens. Its nice and clean, the staff was very helpful and they do a good job of keeping the shelves stocked and straight. I know its weird but I love perfectly cleaned up shelves where everything is placed just right.

The reviews about the pharmacy are very accurate. I was warned after I had my prescription sent…read morehere unfortunately. I will lot make that mistake again

Lame customer service. Took almost 10 minutes to get help at the liquor lock up. Kept ringing for…read morehelp, nothing. Finally walked to get help at the help desk. Pathetic. They walk so slow here

The Sports section is always a hassle. If it weren't for the fact that it's the only place around…read morethat sells ammunition or other similar items then I wouldn't go. I always spend aboit 15-30 minutes waiting for someone to show up and open the cage, and then I always have to wait even more for them to find someone with a FOID card (theres only one person) because they are not aware of store policies.

My family relocated to Indiana and I had a hard time filling my prescription until I found Benzer…read morePharmacy. He worked with me filling my prescription. I recommend this pharmacy to anyone. They are the best.

I found protective gloves and masks that were not marked up. The family owned business was bright…read moreand well stocked. The cashier was professional, friendly and helpful.