My first time using the wash and detail service. I saw a lot of car Techs hustling to get things right. My deep clean rim cleaning was way better than expected and the express interior cleaning was very thorough. This is a high quality location with very solid management and staff. read more

place used to be good but keeps getting worse every time I go. I think today will be the last time I waste money. I pay 38 for the interior but they don't wipe down 50% of the inside. I end up at the end asking for a cloth and start cleaning myself. if I have to clean my car what am I paying them for. I'm not being picky at all. vusible crumbs and dust thick. I don't expect perfection but I expect a lot more. all they do is rush rush. 5 minutes clean job for 38 bucks. no thank you. read more

Solid car wash and a clean gas station. The convenience store is well kept. As far as car washes go, it may seem pricey but after getting the pass the cost of gas and car washes becomes quite attractive if you go enough. The quality of the wash is great too, no complains there. read more

Delta Sonic Car Wash - Convenience Store - Car Wash Near Me - Downers Grove, Illinois

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For 100$ (interior only no exterior wash/detail) this is what the quality of work is... dust all over the dash/screen, vacuumed out my felt fabric door handle placements, didn't touch inside windshield, spots all over leather seats looks like from spray bottles, and smells like they just blasted a scent into the air vents. First visit was okay figured I'd give another chance and this time around was even worse. read more

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$36 to clean interior. What a rip off! They wipe the dash n console- barely. Supposedly they vacuum the interior-very poor job. They did not even vacuum in the rear of my SUV. Brought it back and they basically said that it's just a quick vacuum job and wipe down and said well your vehicle was dirty-duh that's why I brought it there. My 90 year old grandpa in his wheelchair could of done better. The service was horrible!!! Would not recommend them. read more

I can not find a separate Yelp entry for the DS detailing service but it should be a separate Yelp. Traditionally I receive outstanding service at the gas station & car wash but today I went for detailing and was disappointed. I opted for the "express interior detailing" and as a "member" received a discount but the quality of the cleaning was not what I expected. They did not vacuum under the passenger seat nor did they vacuum off the package shelf. Isn't that part of the cleaning? Won't be back! read more

Delta Sonic Car Wash - Cool! - Car Wash Near Me - Downers Grove, Illinois

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I got a car wash yesterday (not the cheapest one either) and my car is equally as dirty as before. The quality of service is not worth the money and the guy kept trying to get me to get the most expensive car wash even after I said no. Skip this and go to Sudsational a few places over. read more

Delta Sonic Car Wash - Car Wash Near Me - Downers Grove, Illinois

When the car wash is very busy, they essentially forget to do the pre-wash spray and the drying attention to detail is very poor. If they're not too busy they do a great job and I willingly tip the dry dryer guys generously. read more

I go several times a week and lately it's getting worse and worse. The staff either doesn't know what they are doing or they just don't care. If we didn't have the unlimited plans for exterior and interior at the grandfathered rates I would stop coming here. read more

Delta Sonic isn't the cheapest in town, but I would rank them the most thorough! $8 is their basic wash. Or you can upgrade to the $12.50 wash which looks nice on your paint. There's guys at the beginning who power spray the sides of your car. And there's guys after the wash who will towel dry your car (make sure you tip!) They really make sure you're well taken care of! You pay for your wash with a real person inside a heated/air conditioned booth. I like that when it seems the world is going more towards AI running the show. read more

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Nothing special or differentiates this from another Delta Sonic. They have the same (i.e., gas and car wash), but in a different layout. I usually come early morning, lunch, or right before rush hour afternoon traffic. Those seem to be the slower times. You definitely need the monthly subscription to make it worthwhile. There are a lot of drivers that cut you off and/or honk at you. For whatever reason, that seems to be a Delta Sonic thing. I've never had issues with the gate or car wash. Everything has always worked for me. Also, when I changed my car and license plate, the employee on duty was quick to get me an updated sticker. read more

Great guys... great service.. so patient.. so knowledgeable.. tgese are great prices and grest people.. Lucas P and Lucas k were outstanding as has been everyone there. Thanx read more

If you want to pay top dollar to have your wheels scratched and damaged go to DELTA SONIC !! This car wash absolutely sucks! Doesn't even clean well, back of vehicle completely missed every time. They scratch your wheels in the car wash even when tell them no tire shine the rollers still hits the wheel and rocker panels of your car! The worst thing is that when you have the guys dry/wipe vehicle they use dry brittle towels to make sure the rest of your car gets scratched!!! I can't believe companies like this are still in business!! Delta Sonic is a joke of a car wash!! No read more

I really haven't had any issues since my other review. Sure it isn't perfect, but it gets the job done. And it's nice that you get 2 more washes within 2 weeks. This is a place I typically go to when I need a wash. read more

We have a monthly plan on two cars because a dirty car drives me nuts. It means I've spent a lot of time at this chain. Usually between this one and the one on Rt 59 in Aurora. Most of the time the car is clean. The interior clean is inconsistent. I'm always amazed at the number of employees they have and the number that stand around doing nothing. I watched one red shirt guy folding the same towel multiple times. The line at the interior detail shop Is always a mess. Two lanes are supposed to take turns but Multiple times cars that arrived after me were let in first. Should I check out other places? Yes. read more

Confusing layout. Pre spray doesn't work unless you're in the perfect spot and no one to guide you. For expensive car wash you should at least make it easy for people to navigate in and out and get what they paid for. read more

I brought my son's car in for interior detailing on August 6th as a birthday present. Cost was $250. When I picked it up the next day, the driver's seat was placed shed all the way forward and wouldn't move back. (Worked fine when I brought it in.). My son was unable to move it, so I brought the car back to Delta Sonic, reported the problem to the manager and filed a claim with them. In the meantime, I brought the car to both the dealer and a body shop. I was told that the seat had been moved so forcefully, the seat rail broke and has to be replaced. Cost said of repair will be in excess f $1000! Delta Sonic claim was refused, not their problem. I'm furious that what was supposed to be a wonderful gift, especially because the his car loan was paid in full in August, has turned into a very expense problem. read more

Carwash leaves white residue on the car after wash. Management careless for any complaints, pretending that they are big shots when pointing their mistake. Poorly managed place with high traffic overflowing on the street over the weekends when the weather is warm or sunny. Not worth your hard earned money if you want to have a spotless car. read more

Been a paying customer since 2017.. Had experience with a rude employee in mid January called the corporate office to let them know my situation . Someone took my information and said a district manager will contact you . Anyways no one ever contacted me I went to go get gas just to find out they cancel my subscription because I complained about their rude employee!!! read more

When I first arrived I was greeted by Jacob. He was very informative, helpful and nice. He explained the process and the services offered. Spencer & Michael worked quickly and they were very thorough. My car looks amazing! Thank you very much. I will definitely come back. read more

I highly recommend this car wash facility as they always take care of me very well! I have been coming here for years now and they've taken great care of me! Josh does an amazing job always on my car I appreciate his attention to detail!! You can depend on getting great value for your dollar always here! This is a great place and they do a great job! Trevor sold me on the detailing so now as a member I can save money and continue to enjoy a clean car‼‼ I am always grateful for this particular car wash because of their service! If you have any questions ask for Trevor he will take great care of you. May God continue to bless this business with much success & progress. Thx Trevor‼ read more

Decent enough basic car wash. Monthly membership is fine until you want to use discounted detail services. Slow as hell and rude. They forgot to return my floor mats after a near 2 hour express detail service. The manager will argue my service time as I paid at 12:39 and my call to complain about missing floor mats and time delay was at 2:33. (Not an exact 2 hours) I'm 2 miles down the damn street working. Not assuming rounding numbers was a strong subject in math. Needless to say they did a puss poor job on my interior which I needed to examine after I left since we'd eaten up nearly 2 hours on this illustrious service. Wiped down stereo screen w dirty rag (pictured). Some white cleaning substance on the seat and dash (pictured) Water left in cup holders. Floor mats not returned to vehicle. Cancelled my membership. Considering other more service oriented services. read more

Delta Sonic Car Wash - Dirty rags to wipe down surfaces? Why not! - Car Wash Near Me - Downers Grove, Illinois

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This is not for the specific downers grove delta sonic location that I have been going to since I obtained my drivers license 15 years ago... but more so for their customer service. I have had an unlimited plan for almost every car I've owned. Yes it is annoying that the longer you're a customer, the higher they keep jacking up your monthly rate. Worst part is I cancelled my subscription because I just couldn't justify the cost anymore (especially with winter approaching fast) more than half a month in advance of the next months payment. The cancellation went smoothly and the person I talked to was easy to deal with. But funny thing I noticed I was still charged the following month (I cancelled on September 12th and was then charged the full amount on October 1st). As a result I disputed the charge because I knew I had cancelled. To add icing to the cake, delta sonic contested my dispute saying I received my products and/or services... which of course I didn't because I had cancelled over HALF a month in advance! So then began the pain of calling my bank and delta sonic multiple times to try to get this resolved. Apparently delta Sonic's new system will not allow for a refund to be issued if there is a dispute lingering. So I had to withdrawal my dispute with the bank.. even though that didn't feel right because delta sonic was wrong and even sent me an email stating they were wrong and would issue a refund upon the dispute being withdrawn. So I withdrew the dispute with my bank and then was informed by delta sonic they also needed a letter proving that dispute was withdrawn before issuing my refund.. this was all for 22.99. I spent about 5 hours on the phone over the last week dealing with this. My bank finally told me they will just issue me a credit and deal with the merchant because that the RIGHT thing to do even though they weren't the ones in the wrong. So needless to say after being a customer for over 15 years.. i don't think they deserve any more of my business because they don't know how to make things right. Poor customer service to say the least. read more

Delta Sonic Car Wash - Car Wash Near Me - Downers Grove, Illinois

This location is very clean and offers vacuums. The gas prices are clearly posted and if you are a member they offer price discounts. Joining the club has advantages! thanks read more

Delta Sonic Car Wash - Great vacuum stations - Car Wash Near Me - Downers Grove, Illinois

honestly I would not come here ever again. The people were very kind but I had to come back immediately after noticing several areas of my car dirty. They gave me an excuse of their detailing was strictly for steaming yet did a half a$$ job on my mats leaving cereal Still on it. Tried to offer me a discount of "$5" to Upgrade to $40 leather interior detail when I had already spent $40 on a detail . Very mediocre. Had to ask them to vacuum my floors again read more

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Season Greetings to my Delta Sonic Car Team in Downers Grove for exceeding my expectations with prompt, professional, and thorough cleaning inspection to meet the high demands for my business happily with a smile...Live, Love, and Laugh @ Delta Sonic Car Wash in Downers Grove, IL! "Hats off" to Delta Sonic Car Wash...wishing you prosperity and continued business success! LotusFlower23 read more

I took my 9-year-old car with 100,000+ miles (and the dirt to prove it) to get the interior detailing done, and I was very pleased! The car was spotless! The windshield was so clear it seemed that the glass was missing. Many thanks to Eliazin and Manny who worked on it at the Downers Grove, IL location. read more

It's the holiday and everyone is getting their car washed. We have the unlimited package for the car wash but also the interior cleaning. Today there was a situation that occurred but my review is to share how manny and Luis went above and beyond to take care of us and it is customer service like this that keeps us as customers. I hope the owners know how dedicated they are to keeping their customers happy. The kids that work there do a great job too and work hard so don't forget to share a tip- happy holidays! read more

Great customer service and awesome job! I asked for a regular wash and my car looks like brand new. People are very nice. read more

Probably one of the more efficient delta sonics. Even with one lane closed they get people through the wash quickly.

Interior $20 a month for the interior cleaning isn't worth it. They don't wipe anything down, even the most obvious coffee stains. They also scratched my steering wheel and touch screen. I give this part of the service 1 star. Exterior $20 a month for the exterior is much better. The machine isn't as good as a real full service place but, it's clean enough and you can go every day - which I do. And it's a free wipe down. This part I give 5 stars! read more

I think Delta Sonic has a couple of things working for them: 1) their employees are FANTASTIC. Chick Fil A and Delta Sonic, you have to share your training procedures with me, because you hire and train the nicest kids EVER. I want my classroom to be as friendly as your employees. 2) Location. It's Ogden Ave. Period. Now on to my experience- it sucked. I paid $35 for an interior steam clean. They asked me what areas I wanted them to focus on and I pointed out 3 small spots. I'll have to update with pictures next time I'm near the car. First, my car went through the exact same process as everyone else's, so either everyone was getting interior steam cleans or no one was. Second, ALL THREE SPOTS ARE STILL THERE. They're nothing insane, either, I've only had the damn car for 6 mos. They're mostly just dirt from the dog park- "stains" that have been removed from car seats since the invention of cars. Third, ever since I brought my car in, now my interior driver's side seat is wrinkly. I don't know if that directly correlates to their wash, but i do know that it was not doing that before. It just looks like zero effort and/or care was put in. Call it $35 and a lesson learned. Next time I'll just do it myself. Maybe I can save you some money by reading the review. read more

Delta Sonic Car Wash - A second of the spots that I had asked them to focus on, not at all any different from when I arrived - Car Wash Near Me - Downers Grove, Illinois

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Wow so sad how this car wash has gone down hill!!! I was a unlimited car wash and interior customer paying over $60 per month. I took my car into to be cleaned and the gentleman drying my truck scratched up my door pretty bad. He must of had a rock or salt on his towel. I processed a claim with the manager who could of cared less. Then after waiting and waiting I get a letter in the mail and the claim was denied. I treat my truck like a baby. It's very clear what happened. The scratches are in the clear coat and a simple buff would take them right out. I did not want any monetary compensation just to have it fixed. I will not be back and I don't recommend this place. Beware!!!!!! read more

Delta Sonic Car Wash - Swirl scratches! - Car Wash Near Me - Downers Grove, Illinois

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Able is best employee fr. I hit the red target ball and this gentleman helped me scrub my car!! He is a real one, love the loyalty of this delta sonic environment !! will be coming back for my next car crash catastrophe. read more

I was recommended by a friend to try Delta sonic for my detailing needs. After searching around, I decided to give it a try. This location is very busy and their appointments book out fast! It's hard to get an appointment later in the day since they are very busy so they start appointments around 8 AM and there's no other option to add an appointment later after 11 am since the detailing takes time, which makes sense .. so I have not had my car detailed since I bought it in 2011! So I wanted to get the exterior detail because I thought they shampoo the carpets inside and I wanted to get tar removal. Apparently I didn't come right when it happened and so the tar had been sitting there for a while and the guy who helped me seemed friendly and explained the prices, and that it was gonna be extra to remove tar because it can take about two hours to remove caked on tar, and he explain to me what came with the exterior and interior so I had to go with the professional detail that will come with interior and exterior detailing as well as the car wash and so , he explained how much it was going to cost and what was going to happen so I decided to pay for the professional detailing. My car needed detailing because of 12 years driving it and never had my carpet shampooed and cleaned and it was just looking dirty . It took about 7 hours for them to call me and say that my car was ready to be picked up so I know that they were taking the time to clean it up. When I picked up my car, I couldn't believe how nice it looked. It look like a brand new car ! They cleaned up the corners that I thought they were not gonna be able to get cleaned . They cleaned out my carpets and my mats, & trunk and it literally looked brand new. Of course this car is 12 years old so there are going to be minor spots that they cannot get out which is fine , I definitely will come back to Delta sonic for my detailing needs. They offer a lot of services which is nice. The guy that helped me told me that since it didn't take two hours to remove the tar they just charge me for the one hour, which is fine, and I appreciate the honesty. Definitely give them a try. read more

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They suck they're always busy with long lines and it's not worth the extra money to pay for a carwash membership due to these long lines,when you go to the interior section of the carwash it's done so quickly that you don't even have time to inspect the car. and it doesn't last its not worth the time and money. I do not goe there any more I decided to pay for hand carwashing which seems to last longer and yes the lines are the same long but at least my car is clean and last longer . read more

Hands down best automatic car wash in the Chicago area. They will pressure wash your car before it goes through the automatic washing tunnel, which is awesome because it helps to get off all that extra dirt for the brushes are use. After your car wash they will hand dry it down. My car always comes out looking extra nice! Great deal for a six dollar basic wash. Other automatic car wash places have a shorter tunnel, dirtier brushes, and it just doesn't get your car clean. Also I have to give props to the management. The morale out here must be really good, because the staff is always happy and smiling, and they want to get your car clean! I love going to places with happy people and good service read more

Delta Sonic Car Wash - Thru the car wash - Car Wash Near Me - Downers Grove, Illinois

Today I experienced outstanding service at the Delta Sonic Car Wash in Downers Grove. I am a frequent customer of Delta Sonic for gas and car washes. I have an unlimited car wash membership which I use a few times each month. Today after having my vehicle washed, I entered the towel drying line as usual. As I waited my turn for a towel drying service, I noticed something special. The employee drying the vehicle ahead of me was taking such care to dry off vehicle and remove any spots and drips, and sometimes rewetting an area to get the desired finish. When I pulled forward he greeted me with a smile and began to give my vehicle the same type of care and attention. He took his time and often wiped an area more than once if it was streaked or not quite dry to his satisfaction. When done with my vehicle, I handed him a tip and asked him kindly for his name. He smiled warmly and answered "Victor". I made sure to thank Victor for his superior job! I pulled over and went into the convenience store to ask to speak to a manager. I happily relayed to the manager that Victor had shown such care in his work and I really appreciated him! I have been pulling though Delta Sonic car wash for years and years! I appreciate the employees working in the very hot and very cold conditions every day to provide a needed service. They are all working hard but today Victor really stood out as someone going above and beyond to do his job to perfection! I wanted to let others know so hopefully his work is recognized and appreciated by others and at corporate too. To think, I almost passed on running through the car wash today because we are expecting bad weather later today! I would not have had the memorable opportunity to meet Victor! Thank you! read more

Getting a car wash at delta sonic is ridiculously slow , you will wait in line while the attendant goes through their sales pitches , they will try to get you to upgrade to more expensive washes , they will try to get you to add another wash , they will try to get you to get add ones , as you sit listening to this the monthly auto lane will have 10 cars go through, sometimes cars will be backed up on to the street , will they hurry the process ? Absolutely not ! They will continue the sales pitches and make getting a car wash a 30 minute event read more

Got to say the customer service is not great! Apparently the car washes expire which you wouldn't know because the ink fades on the receipt. Seems like a solid system... Came in and my pre paid wash expired one week ago and she wouldn't honor it.. just tried to sell me another package. No thanks! read more