Modern Apothecary provided me with Tirzepetide and I've lost 35 pounds since Jan 14 to April 1st…read more Thank you, Diane Andreoli

I don't live in the area, but I visit Kenosha here and there to see family and love checking out…read morethe local shops and restaurants when I'm in town. On a recent trip, I was walking by Sandy Popper when something in the window at Modern Apothecary caught my eye. Unfortunately, they were closed at the time, so I made a note to return. On the next trip, after grabbing coffee across the street with a friend, we decided to stop in and finally check it out. The moment we walked through the door, we were greeted with a very abrupt and rude, "We are closing in less than 5 minutes, just so you know." No hello, no welcome--just that. I completely understand if we came in close to closing time, but there's a polite and professional way to communicate that. A simple, "Just so you're aware, we're closing shortly, but feel free to take a quick look around," would've made all the difference. Instead, we felt so unwelcome that we looked at each other and walked right back out. First impressions matter, and sadly, this was both my first and last visit to Modern Apothecary. With so many kind, customer-friendly places in Kenosha, I'll be supporting other local businesses in the future.

Finally happy to see a black owned business in the area!!! In n out has all of your beauty needsread more

Happy to see a black owned beauty supply shop! It just needs more selection of the brands that I…read moreuse.

Awesome experience - Kristen is wonderful. minimal pain, no down time. Going back for more.read more

Amazing!! From facials to permanent makeup and lash extensions, this gal is a pro! I always leave…read morehappy and looking good! She's also very flexible and understanding with my crazy work schedule which I very much appreciate. Highly recommend her for all of your cosmetic needs!

Understaffed like all Walgreens, but it's more noticeable because this is a busy one. The workers…read morewho are here are great, thry are nice, efficient, and respectful but to have only one cashier and one harried assistant manager. This is one of those Walgreens where a lot of the goods are locked up and that's annoying.

Not sure how to rate just the pharmacy but this isn't directed at the store as a whole. I've been…read morecoming here for almost 2 years and the only time I have an issue it's with a women in the pharmacy. She seems to be the only one who can't be bothered to do her job. I usually refrain from writing reviews based on one person but she continues to be rude and unpleasant to work with. Today as I was walking away, visibly upset but did nothing to her since it wasn't her fault, I hear someone cackling and then 'well it's not my fault'. Okay, we get it but nobody blamed you. So in return as I was frustrated I responded back with 'maybe it is'. This was a breaking point as she's been very unhelpful and genuinely awful to be around on a number of occasions. Most likely will be switching pharmacies after basically using Walgreens for my entire life.

I am in disbelief at the level of unprofessionalism and lack of integrity I experienced with this…read morebusiness. On 7/14, I booked a 90-minute prenatal massage for 7/20 at 2:45 p.m.--six days in advance. At 12:35 p.m. on the day of my appointment, just over two hours before I was scheduled to arrive, I received a phone call informing me that Suzanne Best had overbooked herself and would not be able to perform my prenatal massage. The employee told me someone had supposedly reached out to notify me earlier. That simply isn't true. I never received a phone call, voicemail, email, or text message. My appointment confirmation and reminder both came through email without issue. When I questioned it, I was sent a screenshot of a text they claimed had been sent. Not only did I never receive it, but it was allegedly sent at 3:30 p.m. the day before--less than 24 hours before my appointment. What was even more disappointing was that the call came with absolutely no attempt to make the situation right. There was no offer to reschedule, no discussion of a refund, no apology beyond a simple explanation that they had overbooked, and no gesture to compensate for the inconvenience. I had already arranged to leave work early for this appointment, so this last-minute cancellation wasted both my time and my work schedule. To make matters worse, this business asks customers to prepay a tip when booking--before the service has even been provided. It's incredibly frustrating to be asked to tip in advance when the business can't even honor the appointment it confirmed. I was told Suzanne is part of management and would contact me tomorrow. When I asked if there was another manager available to speak with today, I was told there wasn't. That raises another question: if Suzanne is unavailable because she's supposedly double-booked, why is there no manager available to address the issue with an affected customer? The phone call ended without any resolution or refund being offered. As someone who is 33 weeks pregnant, I specifically scheduled a prenatal massage to help with the physical discomforts of pregnancy. Having that appointment canceled just hours beforehand--with no real communication beforehand and no effort to make things right--showed a complete lack of professionalism, accountability, and consideration for a customer. I cannot recommend doing business with a company that treats its customers this way.

I had Karen work with me today and it was at the top of my all time massages. She reviewed my form…read moreand prepared for my time. I got the entire hour focused on exactly what I asked for. Pressure was perfect and therapeutic. Highly recommend.

My name is Cyndy Reynolds, and I love shopping at the Cosmetic Company Store in Pleasant Prairie,…read moreWisconsin. Their skin products and fragrances are great. I am most satisfied with the great customer service I receive when I visit the store. Jennifer the manager is great, as she always is professional, kind, but always puts the customers first. I will keep coming back!!!

I needed to buy my boss a present for his Birthday. Big strong guy has all the money in the world…read more I wanted to get him great skin products and Fragrance. I didn't know where to start or what would be good for him. After 10 minutes with Jennifer I did not only get the best Fragrance Tom Foed and amazing skin care I was fully educated on skin care and Fragrance. Thank you Jennifer, my boss loved hist gifts. I will be back to treat myself.

Not a great location. They don't ask customers if they need help or even acknowledge them. I walked…read morein when it was fully staffed--more staff than customers--and still didn't get a greeting or acknowledgment. It felt like the staff went out of their way to ignore customers or to avoid making eye contact. At this point, no need for a resolution. Go to another location if possible.

I frequent this Ulta when in the area and used to go here all the time to get my hair done. Over…read morethe years and with staffing changes, the welcome feeling that I used to feel is no longer there. Most time a when I go in the store now no one offers to help. You literally have to ask people if they work in the store because the employees blend in looking like lost customers. Now there are still times that I go in and the atmosphere is completely different but far too often lately that hasn't been the case.

They have their Halloween items out now. Such fun new products…read more The displays look great. The store is clean. The staff is kind.

The staff here is always really nice and super friendly. I've been to many others and they all…read morecan't compete with the customer service here. They also have good stock of items. I'm not sure if this has to do with the people working in the store or not, but it's another reason why I come to this particular one. Keep up the good work!!!

Amazing selection of bulk tea, one of my favorites are the 5 Valley Chai…read more The homemade milk soap is the best. A verity of crystals and oils. I was able to get a beautiful Carnelian agate! I have been a patron to sheepish for a lifetime. So many beneficial medicinal choices. I give sheepish five stars and more!

Racine is lucky to have this store! Incredible variety of loose leaf tea at great prices, cannot…read moreask for more