I waited in line for almost an hour at the Pharmacy today, When I was next in line, somebody in the Pharmacy let a young woman go ahead of me because she had a bar code for a prescription pick up. Then they couldn't find her prescription. HORRIBLE customer service & just why was this young woman so privileged over the rest of us who had stood in line?????? M.L. Erickson (Walgreens at Ft. Apache & DI, LV, NV) read more

Walgreen's on Durango and Charleston was where the telephone self service appointment system sent us back in March 2021 to get our first of two Covid 19 series Vaccinations. The Pharmacist asked for our photo I.D.'s for Verification, checked us in, had us sign the proper forms and advised us to remain in the store 15 minutes after we get our vaccinations just in case we have any allergic reactions. The Clinician who administered our vaccines made the whole procedure stress free. She explained what she was doing with a sense of humor so that we knew what to expect . We were advised to move our vaccinated arms around and throughout the day so the soreness would not be that bad. While staying in the Store for 15 minutes after the shots, it was a good time to buy Vitamins D to help keep Vital Organs healthy, Cancer and Fibroid free, Vitamin C for Immune Health and Calcium for strong bones. I returned solo for the second appointment to the same Walgreen's in April 2021 to get the second shot and repeated the entire process after the Pharmacist asked me first if I had any side effects from the first shot. Thank you Walgreen's for taking care of the Community! read more

On Oct 18 2022 between 3:00-3:30 pm my brother scheduled a rapid covid test at the drive thru. He is autistic and mute. The pharmacy lady at the window proceeded to yell at us saying we were doing it wrong because he kept touching the tip. He has sensory issues, and we knew the test would be faulty, however yelling at someone, especially with a disability, is disrespectful and unprofessional. read more

I was appalled at the level of "service" I received from this pharmacy. Staff are ill trained, rude and in some cases hostile. Prices are extremely high by comparison to other pharmacies. Do not go to this location! read more

Pharmacy seems to have a lot of staff, at least 4 during the nite @ 9pm since it's open 24hrs. I saw 2 come to the drive in & 3 pickups when I was there so it's steady but not crowded. The store itself has a lot of business with people coming to get various sundries. There's also alot of closeout clearance stuff in here so if you need something, it's bound to be either on sale or clearance practically. For example they had plenty of candles on clearance of various sizes & types that you could give as gifts. I got real Kleenex ultra soft on clearance for 0.57. Trop OJ was on sale for $2.99 per 1/2 gal with a $1 back on your receipt. Bargains galore. read more

Been comming to this location for the past year. First of all there pharmaceutical staff are amazing. Always very helpful and nice. Beyond this the retail store always has everything I need. Good job Walgreens team, and thank you for a great shopping experience read more

Walgreens - Pharmacy - Drugstores Near Me - Las Vegas, Nevada

I only get my scripts here and every pharmacist and tech have been great with no attitude even after upset customers abuse them. The pharmacy staff is great and I appreciate them. read more

Well the store was open 24 hours and I needed a loofa so I could take a shower and not only did they have them but they were on sale for .99 so I bought like 6 what a deal WOOT WOOT!!! The store was clean and the staff was friendly and thank god they were open because nothing else was open in the area . Walgreens has all your everyday essentials and you can get in and out quickly read more

I stopped here to pick up some 1/2 price Christmas cards for next year. It's the best way to buy them each year. Parking is easy and I've found that getting in and out is quite easy. read more

It's no different than any other Walgreens... Products & prices are the same, no matter where you go. I've shopped here for a while, I lived across the street at one point. The one complaint I've always had is, the slow check out, up front. Every other department is perfect, stock people, pharmacy, photo. As long as I live in the area, I'll visit this location. read more

This review is for the pharmacy clerk at the drive-thru. I stopped by Sunday morning (9/17) to drop off my parents prescriptions. The female clerk told me, they don't take Medicare and the medicine won't be covered. I called B/S, I'm not going to waste my time arguing with someone who's incompetent. She had one job, she didn't even call to verify the coverage. Medicare is nationwide, I never had a problem refilling my parents scripts. Never returning here and taking our business somewhere else. Walgreens, please hire someone who knows what they're doing & take pride of their job. Smh. read more

If you need a drug delivery don't expect quick delivery. My doctor call in a drug, at 5 pm I asked that it be delivered since I'm supposed to limit my walking. Thursday tracking said it would be delivered by end of day Thursday by FedEx. No delivery was made, now the FedEx tracking site shows no information that this order has even shipped. Awful service. Antibiotics are an important drug you'd think Walgreens would expedite delivery. The worst service ever. The pharmacy never has enough staff and wait times are off the charts. read more

Took my mom to get her medicine and Mary at the pharmacy front register was not friendly at all. Bad customer service and when asked for help she wasn't polite or respectful. After paying $94 for medication no Thank you. Spoke to the general manager and told him the incident and hoping he retains her kn how to deal with customers. Let's good next month Mary is respectful and professional. read more

I am a Cancer patient who has undergone a bilateral mastectomy. I am in active treatment, I have had infection in both site were the breast has been removed and I have been hospitalized 4 times since December 9th. The last thing I need is to be belittled, spoken to badly and refused service. I have been left to fight battles that should be between the pharmacy and the doctor. For instance, my doctor called to have my pain medication released today whether than February 1st. Soon after the doctors office called me to confirm they had spoken to Walgreens I received a mobile notification that my prescription was ready for pickup. Once again due to the staff at Walgreens not effectively performing task, Nicole at the Desert Inn location in Las Vegas, NV, has denied the release of pain medication. Never have I received a mobile alert that medication is ready for a future date. I am currently administering antibiotics through IV and have a drain for the infection from surgery I just had on yesterday and have to go through the night and no telling how long tomorrow for pain medication. Nicole states she is going to verify that my doctor's office did indeed call today on tomorrow, but when she feels like it. What is the consequence, when she find that my doctor office did call and Walgreens did not notate it. My consequences are pain and suffering. From speaking with her she makes me out to be an consistent problem when in fact it's just the opposite. I have been getting pain medication since 2015, I know how it works. Because my meds are so complicated between the many doctors I see on a weekly basis, Nicole has now decided to state they will not fill my medications at this location, on top of being disrespectful, rude and unprofessional. Sent from my iPhone read more

I took a PCR covid test on Feb 1, they said 72 hours to get result, called 4 days later and still no result and they said to call Labcorp but they don't know which one, everytime I call they just say result is pending, did an inquiry with LabCorp and they responded saying test could not be performed and to contact walgreens to recollect sample! I needed to submit this test for work and now I may not get paid because of them read more

You're not really open till midnight if you lock your doors way before then and have security turn away customers before midnight. Your store also appears messy on the inside much of the time. read more

Walgreens has become the worst Pharmacy in the city because of the Pharmacy customer service. They make you wait on the phone 25- 40 minutes on the phone & in the drive- thru. & their excuse is they are lshort handed. The pharmacy help are totally rude and incompetent. The blame lands on the pharmacist, if he cannot train & control his help he should be replaced. Hopefully the corporate will wake up & get control before they lose all the customers to smaller independent pharmacies. Walgreens used to be great but now they are at the bottom. read more

Bad customer service, Went there today to buy medicine they didn't say anything for 45 mimtuts and them "we are sorry we ran out: read more

Walgreens - This is the worst place - Drugstores Near Me - Las Vegas, Nevada

This store is by far the most poorly staffed Walgreens I've been to. The pharmacy will continuously put you on hold for 20 min and then hang up on you. So you figure, let's head over there, right? Nope. Pharmacy staff are rude and show a complete lack of care to the fact that there's 14 people standing waiting. To be understaffed is one thing. But to add on rudeness and lack of understanding is the topper. Who leaves reviews for Walgreens anyways? Not me. Until now. Go to any other one but this. If it wasn't because they are literally the only pharmacy in Vegas that has my sons medication I would've left. read more

FNP Lea Ramos rocks! I'm here in the Healthcare Clinic in great pain with an ear infection and she comes bouncing out of her exam room full of joy and happiness. I'm in pain, I'm grumpy, I just want to get my prescription, go home, and go to sleep. But, she was so positive, so helpful, so much energy, she made it very difficult for me to be grumpy. She is a blessing. I'm very happy that Walgreens offer urgent care services and that they hire people like this woman. read more

Bad customer service and that's all I have. I have to say after a day at the doctors, fighting a nasty flu the last thing I expected to happen was a shitty drive thru experience picking up my meds hours later. I had no idea it took hours to get meds! Anyway after waiting in a long line I finally get up to the window to be told they don't have all my meds. I asked how that was possible because I called & checked status and of course everything was ready to be picked up. The girl has to be in her early twenties & could care less about my disappointment. She tells me to try target because they may have it. I of course asked her to call them to check because I'm not going to drive around looking for the other part of my prescription. She said she couldn't and at that point I drove away instead of smashing my car into her window :) It was a long day... After I drove off like a crazy lady I pulled over to see what the heck was received from them. Two different pills and something was still missing but guess what? There's no paper stating WTF is still missing so I have no idea what to ask target for. I now get out of my car to go inside to find an adult that maybe cares. I see my young new friend from the window and I ask for her manager. I now get a new girl maybe a year older than the other one and I tell her about my dilemma. She apologizes and says to try cvs across the street. I asked her to write down what the heck I'm missing and she says "that's a good idea". Lord help me keep my composure! There's nothing like being sick and forced to deal with careless morons. I got really nervous after this & googled all my meds to make sure I didn't receive some hormones or maternity pills! What a joke! Shame on our health care system for hiring morons to help us get better. I now realize that if you get really sick you'll be in trouble. It shouldn't be difficult to get medication ever. read more

Very rude at the pharmacy. Used the "we're the busiest pharmacy in the city" excuse even though there was no one there... Best help them out by using a different pharmacy! read more

My neighborhood Walgreens. Normally, I have a good experience. Today Assistant Store Manager Juliana was preoccupied with leaving the store at noon rather than providing excellent customer service. I had a simple return and asked if I can receive $2 off on the Advil I purchased a day ago. The Advil was advertised in the paper today for $2 off. Although the Advil was on the same receipt as the item I was returning, she replied no! She said I made the purchase before the sale. I asked if I had return the Advil I had purchased and then buy it back again, she said yes. REALLY? This is what my customer experience was like with Assistant Store Manager Juliana: -Juliana did not greet me. -she did not look at me during the entire transaction. -she did not thank me for shopping at Walgreens nor did she tell me to have a nice day. -when I said I had a question, she replied "what?" Juliana needs more training in customer service. Maybe someone who appreciates having a job can replace her. Walgreens...do a better job at training your managers. Maybe she was just having a bad day. Take the day off! Kyle was the gentleman who rang up my items. Juliana did have time for that a really didn't give a damn. He had eye contact, was extremely nice, personable and kind. He greeted all customers, thanked them and bid them a good day. I hope to have Kyle assist me in the future. Kyle is more qualified to be assistant manager than Juliana. Remember Juliana, if it were not for us customers, you would not have a job at Walgreens. read more

I like this store a lot. The staff at the front is nice. I have not used the pharmacy or the clinic so I have no review for them yet. The store is clean and well stocked. I prefer shopping at this store than CVS diagonally across the street. read more

Very rude pharmacy staff when you ask a question the lady is responding as if you are stupid and before i can even get the thank you out she hangs up read more

I had a sinus and ear infection and I was able to choose a time that worked for me on the same day I noticed symptoms. I think the doctor's name was Nancy and the process was really quick and easy. I was also able to get my medication immediately. Definitely will be coming back when I need quick help. read more

Rude cashiers & pharmacy people , have had numerous problems with being cut short & talked back to like i'm a child & called a liar by a couple of the pharmacy people. read more

Nice start but considering there 24 hours at 1 am I went to fill me Rx and the wait was still a half an hour, the entire reason I came at this time was to get my medicine Norco from my dentist for my pain sooner rather than later but I guess I'm not the only one who goes at 1 am to fill scripts read more

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Yep, as I have been reading from other people, I receive alerts that medication is ready, go and wait in line forever, and am then told that they do not have it ready/won't release. As I have also read from others, one of my medications regularly gets turned down due to "putting the wrong code in," and then after having to call and wait on hold (often for a half hour or so) am told that it's fine, it was just the coding...so back I go to wait in line. What is sad is that this Walgreens used be lovely. The pharmacist was kind and helpful, and the staff was always cheerful, polite and efficient. The staff at the rest of the store is still great, but the pharmacy seems to have changed big time since the new pharmacist came, or so it seems to me. Sigh. read more

I would give them 0 stars for how rude the pharmacist Jennifer B was has no respect for there costumers I was dropping g off a rx for my meds and it said take 1 by mouth for eversyday # 30 instead of be nice she was extremely rude and unprofessional will stick to going to Cvs which there pharmacist are kind and very professional only reason I came to Walgreen was cause the price was a tad lower!! read more

This review is for the minute clinic- Do not come here!! Go somewhere, anywhere else. I caught the flu so I checked online to see there was no wait time at this location. Checked in and the computer said it would be a 10-15 minute wait. No problem... Well after 30 minutes, some lady calls me up front to tell me they cant see me because they close at 5:30 and the doctor will not stay past closing. So frustrating. I ended up going to UMC instead. read more

I love this store every one is so friendly the store is nice and clean they got pretty much everything from beauty supplies medecines to even some groceries any time I need anything they've got it. I highly recomend them read more

Nor sure why they have bad review but they are so nice, Went three time and every time was able to find my needs and customers service is a bomb read more

I will drive across town to go to this Walgreens. The most friendly staff ! Got my flu shot and it was quick and easy.

People at the pharmacy constantly provide inaccurate information and then when confronted they are very rude and appear to to be overjoyed to not give you your prescriptions. They have taken this gate keeper of meds to a new level. read more

This particular Walgreens is the worst and they are mean in the pharmacy. We just transferred our perscriptions because they never follow through, added health insurance card to app and called to make sure they had our info in computer. Went to pick up medication and not on your did they not add my insurance to my account they were going to charge me full price. They supposedly don't know what Humana pays for that. Why did we uplaod the health insurance card to app? Why did they not call when we told them we were picking it up. Always drama, we are done. read more

This place has gone waAaaay down in the pharmacy, they won't keep Rex coupons on file and you have to remind them every time, also mid morning on a Tuesday, 5 people in pharmacy ignoring line, not even a we'll be with you. Switching tomorrow read more

Best Walgreens in town. Very nice staff and always willing to help. Pharmacy staff is awesome and is always willing to help. I know it's stressful for them so I wait for my pain killers because it's not there fault I'm in pain and I won't take it out on them. Front of the store has great customer service when they have enough employees. They always seem understaffed for how busy the store is. See 1 or 2 employees who will bend over backwards to help. Always respectful. Top notch. read more

Poor service and they don't apologize or empathize. Dropped off a transfer and they couldn't get a hold of the previous pharmacy- Express Scripts. How about googling the number? Worked for me and I don't work in a pharmacy to find solutions. Stop being too busy to take care of people. Or do your due diligence and get my phone number when I drop off my script and call me if u have issues, so I can do the googling for you. Another day without my script... Thanks! read more

There was a black lady servicing the pharmacy drive thru. She was awesome!! Very polite and was very personable. I think the other staff in the pharmacy need to take personality lessons from her! read more