I only gave them a star because it made me. This location is a joke. My family and I are switching asap. There isn't a time that I haven't had an issue with them, it's either lack of communication from their part, or they don't have a pharmacist on duty. it's always something. read more

Always has what i need. No complaints clean store I usually come here when i need to pick something u or for all my essentials read more

Closed on a Friday !??! And they can just leave you sitting on hold on their recordings for hours without mentioning oh they are CLOSED !!! I wasted so much of my time and energy on this specific pharmacy ! Switching now !!! Believe all these terrible reviews they have !!! Trust me., DONT waste your precious time here like so many have !!!! read more

I noticed many of the Walgreen's have very poor reviews. My review is specifically for the pharmacy. One should not have to wait in line nearly an hour just to pick up and pay for their prescription. The drive-up window was closed, also. A CVS I will go back to using had 2 cars in line and NO ONE waiting in line inside the store pharmacy. I only changed TEMPORARILY to this Walgreen's because my insurance prefers we use them. What a mistake!!! read more

This is the 3 time the pharmacy has been closed early. Do they not know people work and get off late?! My son needs his medication and as soon as it was ready they closed WTH a whole hour early not 30 or 15 minutes early a whole damn hour. Of course they will open the same time in the morning. It would be more convenient if they open earlier than 9am read more

Literally the worst pharmacy I've ever been to and it's been constant for years. Not enough staffing, insane wait times, random closures. You'll sit in the drive through or inside for a half an hour or more every time. Not only that, Walgreens charges more than every other pharmacy in the area. I can get a medication at Safeway for 90% less. Switching to express scripts read more

Xenia was great she took her time and was very helpful outstanding service. finally we can recommend this Walgreens location read more

0 star as far as the pharmacy, can wait in line maybe 5 cars back you'll be there for at least 1 hour minimum. Once you get to window expect another 15-25minute wait. While you can see people inside not too busy but in store is fine but avoid sending prescriptions here, better off at cvs across the way read more

Pharmacy needs a customer service skill or a manner. Just 1 would be a good place to begin.

I have never once had a photo order (or Pharmacy Order) right at this place. I actually believe they (a "manager" printed this order) are purposely trying to scam customers (trying to charge me $30+ for tag board but providing flimsy poster paper) and purposely billing insurance incorrectly to gain copays. I was told my 1 hour order could be picked up the following day (that obviously defeats the purpose of 1 hour ordering). 0 stars. I'll continue to drive to McDowell - how the Laveen location stays open is beyond me! read more

So I am strictly going to talk about the Walgreens pharmacy.This is the second time I've been at this location with an outmost disappointment. there is so much that could be said about this location, but I am not even going to go into details because I will not do it justice of how horrible the customer service and experience has been. I have visited this location. More than three locations on all three locations had horrible service that is definitely below par. It has been such an inconvenience dealing with customer service here at this point I'm gonna have my medication mailed home. read more

Absolutely the worst. Employees are rude. Most prescriptions these days must come from warehouse instead of stocking and filling in store. This usually takes a couple days so God help you if you have an urgent. Need especially for life saving medication. They will more often than not screw up prescriptions and seem to have their own opinions on what you should or shouldn't get instead of just following doctor prescribed medication read more

They deserve zero stars. Horrible service at the pharmacy. Making customers wait in line longer than they need to when they could've just told the customer to come back. Me, I am that customer. The most horrible customer service I've ever had in my life and for that we are changing pharmacies. I wouldn't suggest anyone get their medicine here. They'll never get it. read more

waited 30 mins in line straight after working a 12 hour shift to pick up my prescription and since they took forever at 9:01 they said " sorry we're closed come back tomorrow..." I work 12 hour shifts... 8-8 and have a 45 min drive home. How is it my fault they took 15 minutes to help one single customer? Absolutely trash service. I also had to call 2-3 times to get an update on my prescription. read more

-3 "s The pharmacy is PATHETIC. 20min avg time time in person on the phone or in the Drive Thru. Staff is INEPT AND RUDE. Will go out my way to a different location. read more

Worst location ever. Pharmacy will have you waiting over an hour for something they said was ready hours before with Shitty attitude and Terrible customer service the entire location is full of homeless and drug addicts they will take forever to fill a prescription and then say it's ready just for them to say they don't have it. Lines for days and only one or two workers messing around not taking their job seriously people in pain after surgery's and they play around and make you wait for your meds. read more

I haven't been able to get a hold of anyone for over a month at this Walgreens. If someone picks up the phone they will just put the call straight to hold. I was on hold just about a hour and the phone hung up. the same guy keep sending the call straight to hold over and over Until the phone gave up. I believe he is the pharmacists and He should get fired or replaced. This Laveen Walgreens location needs help! read more

Walgreens - Drugstores Near Me - Laveen, Arizona

Unfortunately I have to add to the bad reviews here. pharmacist 1 hr pick up apparently doesn't apply here I came at 530 and they close at 9pm , but they don't care that it's supposed to be one hour "she doesn't know" and if "I didn't like it I could go somewhere else" or "just find something over the counter" for the prescription my sons dr gave me End result, I have to wait until "maybe in the morning" the next day or go somewhere else customer service here is a joke and the nice lady who wasn't nice that helped at the pharmacy 1. Wasn't in appropriate clothes, 2. Didn't know much and 3. Had a shit attitude. Worst experience at Walgreens ever, which sucks. Thanks Lenora the store manager did try and talk to them for me and she was really nice so thank you read more

loser walgreens!! never go here. lame pharmacy sends you home saying they gave you all your meds when they really didnt. then when you go back to get those vital meds they realize they didn't actually process it and say it won't be ready til days later. not to mention the store is dirty as crack house. dead birds outside. dirty inside. seems like people with no eyeballs are running the place it's disgusting. send your meds and grab your random necessities elsewhere. read more

Pharmacy is a complete mess. They always have the same insurance that I told them to get rid of, and then tell me my prescription is not covered. Then they re always out of the medications. They also have obsolete computers that doesn't update info so they give me the wrong information about when my medication is supposed to be filled. All this ends up as a catastrophe for me, being that I need my meds on time. They are so rude and get defensive when they know they're wrong. read more

wish I can go lower then a 1 star...don't ever try to get you passport photos here unless you want to get denied for the photo being to short or not on screen properly... thx for the refund tho read more

Hours in messages to pickup medications and on drive thru window show the Pharmacy is open 10-6 Sat and Sun. They are closed. Good luck getting medication refilled with the random closures. We're switching to CVS. Never have this issue there. read more

Seriously why the hell are you guys still open?! It's not even about the homeless people surrounding it's place it's just the employees all around especially the pharmacy. How the hell are you going to tell me to wait 10mins for my medication, i come back the next day and you tell me to wait another 45 mins?! You guys are dumb as fuck. read more

They are getting a one star only because I couldn't give them a zero. We just moved to this side of town and Walgreens has always been my go-to for photo printing. They constantly screw up my photos, and I don't know how it's possible since I'd assume all Walgreens use the same technology but the photos are absolutely dreadful and inconsistent. I would rather drive to Gilbert again than give them my money. Don't even bother trying to do same day print because they'll lose your order, tell you that it's done, when it's not and they're not even able to complete it because they're out of things. The being out of stock I don't blame them since it's not their fault, but everything else?? Get it together. And when someone tells you, "hey this photo is all messed up", try not basically rolling your eyes. read more

This has to be the worst pharmacy I've ever been to. Nobody knows what they're doing and I've been given the wrong prescription several times now. Definitely find another location if you're on meds that need to be filled on time and correctly. read more

This location is always hit or miss.... And sometimes scary to go into with the druggies and homeless trespassing around the building. I know that is not really Walgreens fault and I'm sure they have done what they can given the area so the review was a bit hard to write but I had to base it off of the service. I went in for a contact case and solution. I needed some help picking between a solution and saline but the pharmacy line was so long so I just got both. While walking to check out, there were 2 employees at the photo area that were having a conversation so loud that you would think they were the only 2 in the building. Once I get to the checkout. The younger lady just looks at me until I asked, "can I check out here?" And her response was, "YEAH" and that was the extent of my service. This location just seems to be lacking a bit all around because most of the time they have what you may need, it's just a drag to go into. read more

Lucky for me I seldom need a pharmacy. Was there again today and received the same great service I had about a year ago. Staff is pleasant. Store is clean. I'm very satisfied with the services provided read more

The pharmacy employees are too busy playing on their phones to take care of customers. The absolute worst walgreens I have ever been to

Pharmacy. Picked up my prescription today just to see on the box that it expired on 01/2022... 5 months expired and distributing to customers. Lack of care for patients. read more

Worst pharmacy ever. Showed up at 805pm to pick up a prescription, after being informed twice that it was ready for pick up, drive thru pick up was open but blinds to window were closed so I waited about 10 minutes with no change. I Tried calling the store pharmacy to see if it was open or closed but after a total of 45 minutes being on hold and 2 calls disconnected I gave up. read more

Walgreens - Sitting in the drive thru. - Drugstores Near Me - Laveen, Arizona

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Sadly, after decades of making this my pharmacy, and riding the up and down's of their transitions, the final straw was their advertising says they develop disposable camera photos, but after driving down here to find out that they do not, I will be transferring all of my business to CVS, where the advertising matches the services offered. read more

I am leaving Walgreens, the service has been consistently terrible for months, understaffed, extreme wait times in person, on phone and in drive through, constant issues and outages on critical meds which I find unconscionable. Nothing is changing so I'm changing. read more

My medications were accidentally sent here. Spent 20 minutes yesterday and 20 min today trying to contact the pharmacy to ask if they have it because it is a far drive and there's a mixup. Someone picked up yesterday's call and placed me immediately on hold without speaking. read more

This Walgreens pharmacy is terrible! Promised to have my meds done in an hour and a half. I have them 2 and half hours and still wasn't done! I waited on hold for 18 minutes and 12 seconds while in the drive through line just to find out my prescription was not ready due to them not having a filler. I told the lady that's not what I was told and needed my prescription! The nice handsome pharmacist was nice enough to still provide me with my prescription but only if I came in the store which I did then had to wait another 10 minutes. Smh. Never coming back here again!!!! Bs read more

I am a 20 year military veteran. I went to Walgreen on 51st Avenue and Baseline Rd in Laveen, AZ around 3:30pm on Monday, May 1, 2023 to print out some photos for a Veterans Organization event. I had my photos on a disc since the last time I used my phone at one of the kiosks, it contracted a virus and messed it up. When I arrived at the photo section I asked a worker named Diamond if the photo kiosk worked. She said yes so I went to the kiosk and followed the prompts for printing out photos from a disc. When it prompted me to insert my disc, the computer would not open up to accept the disc. The kiosk did not work contrary to what Diamond told me. I told Diamond about it and she did nothing. I waited a couple of minutes and then she began to walk off. I again asked for some assistance and she said she would call someone over to help me. As she was walking off she mumbled to another customer at the other kiosk "nobody uses a disc anymore." The customer began to laugh. I felt embarrassed and disrespected by someone hired to help customers, not talk about them, especially to another customer. No one ever came over to help me. Another worker was walking around and asked me if I needed any help. I told her the issue and she went over to the kiosk and tried to look at the issue but was unable to get it to work. I asked her if the manager was available and she walked over to the register where Diamond was now posted up with another employee. She mentioned something to Diamond, who stared over at me and mentioned something to the other co-workers, they stared over at me and chucked. Diamond began to do a handshake with one of her male co-workers. The worker came back and told me the manager was not there. I asked for the manager's name and she told me: Amber and Tonya. As I was leaving another worker walked by and confirmed the manager was not there. I approached Diamond to ask for her name and she yelled back "why!?" I didn't feel like engaging with her disrespectful demeanor anymore and took notes for my record. She yelled at me and tried to follow me as I walked out of the store. Never, ever have I been to any company where I felt threatened, embarrassed, and totally disrespected. Diamond's actions were aggressive, threatening, demeaning, and totally unprofessional. read more

Walgreens - Drugstores Near Me - Laveen, Arizona

Ventured out with mask and gloves. They were not enough to protect from the dirty store. Inside and outside walking surfaces were filthy and trash not emptied for a long time read more

Dangerous outside, pharmacy treats you like they're giving you something for free . Changed pharmacies this place sucks

This is strictly for their pharmacy. Total disaster. Clearly overworked, under experienced staff. Lost my family members ANTI PSYCHOTIC meds via eRX, not sure how but assured me they would be ready within the hour. I advised she was out as of yesterday when the RX was sent to them. Come back 3 hours later (bc I knew the hour thing was bogus) and get told they lost it again. It's Saturday night. So basically no meds til Monday. Thankfully I can have them sent to cvs which is more reliable. read more

It seems that a lot of other reviews indicate this Walgreens is bad, but I actually had a good experience here. I was greeted by a polite gentleman in the pharmacy. He told me my prescription would be ready in 15 minutes. I sat down and within 5 minutes my order was ready. Very well done! read more

Walgreens - At 51st and Baseline - Drugstores Near Me - Laveen, Arizona

Worst pharmacy in the world. I've tried picking up my prescription on 4 different occasions but it's been over an hour wait. I'll just drive the extra 10 miles to get my meds going forward read more