Consistently do not have medication in stock, tell me to call back next week for a medication that I need today

Walgreens is a great pharmacy and this particular one is very customer friendly My insurance is CVS so I don't get to go there regularly read more

As Oski B. gives Miss Renee a one star I give her 5 stars. She is like an auntie to me. My friend used to live across the street and we used to be in here every other day. When we had not been in for sometime she was worried. Genuine concern and happy to see us. When my sister visited Miss Renee happened to be working over by the cosmetics, I introduced them. My sister was kinda impressed that I know just about everyone in every store from the post office to walgreens. Miss Renee helped my sister find some mascara that was hypoallergenic and all that jazz. Sure she is a little gruff, but you buff her up she's a gem. This Walgreens is excellent from it's store brand of soda without high fructose in it to the selections of seasonal offerings ( valentines day dots!!!) and there always seems to be a sale. I also like that the staff will tell you when you are checking out hey this is buy one get one half or two for something. A great addition to the block! read more

My neighborhood go to pharmacy. The staff is very nice and polite. The pharmacy staff is friendly and super fast. The only problem is when I need to get soap or detergent, I have to wait for a while for someone to unlock it for me. Apparently, these items are typically stolen ‍ read more

This was a regular neighborhood stop for me when I needed medication or supplies. My last trip in (over $500 in immunizations!) I was "attacked" by a dog at the counter while checking out. How do you run a pharmacy where sick people are coming in for medication and to use their clinic, but allow random dogs in to walk around the store. I wrote letters to both the store manager and Walgreens corporate but no response. It's been well over a month and yesterday we walked past and there was a guy walking out with a yellow lab on a leash so apparently they haven't adjusted their policies and your local Walgreens is nothing more than a neighborhood dog park! read more

Very very poor customer service. Been a frequent customer at this local but this time the cashier won't let me use my Key Ring app that stores all loyalty cards to scan. She adamantly insist that I must use the official Walgreens app. I have never encounter any problems with the app that store all my reward/gym cards and have use it many times at this Walgreens and other locations. She didn't even attempt to scan it. Kept saying it would not work. It's a barcode!!! Smh. I just walk out after being disrespected. read more

This is the run-of-the-mill Walgreens. That being said, I am a CVS person for pharmacy use. They have milk and eggs and the basics when it comes to everything. The staff is helpful (but I rarely need help). They offer some food items, but you'll be better off getting your food from the grocery store because it's a limited selection. They do Apple Pay, which is good. I haven't had any bad experience with them in the last few months. read more

Open late (until midnight, which is rare in Center City) and with a much better selection than the nearby CVS. That being said, the cashier line is surprisingly slow, so it's sort of a tradeoff to buy something at 11pm and wait in a line when the store is nearly empty. It's a welcome addition to the area, especially with the new midnight hours, since previously if I needed to get something as simple as milk late at night it was tough to find places that were open. Tried here once to print photos and the entire photo printing machine was broken, but that's also pretty standard at some of these smaller pharmacies... not their main source of business so when something goes wrong I don't think they worry too much about fixing it. read more

This was on my route home from the gym, so I've been here quite a few times. All of the times, I've waited an absurd amount of time in line trying to pay. The employees were hit or miss when it came to helpfulness, and this location had a lot of empty spaces. Maybe corporate just needs to hire more people to work such a busy location. read more

Terrific store, nicest people in the world. I live in the neighborhood and I've been going there ever since it was open and lately the crew that they have in there is the best ever. I'm a happy patron. read more

So we all know Ron is probably the one that made Walgreens stop allowing pets in the store. Lame. I typically do not review pharmacies because why? It's just a pharmacy. This Walgreens is anything but a regular pharmacy and I've been coming here for years! First of all I like the people who work there..the Asian dude with the tattoo on ha neck, the chick who works the front counter 24/7 who smiles a lot and is very friendly, the tall black girl who works in cosmetics, and lastly the chick pharmacist. All of these employees have excellent customer service. They help me find stuff when I don't feel like looking, the pharmacist tells me what over the counter drug I need if I'm sick, and they ALWAYS pull coupons out of their OWN coupon book to save me $. Who does that? Walgreens on South does! read more

This place is fine. It's a chain so working there must be a bother, I'm sure. Last night I had photos printed and the guy, who looked like some type of manager, barely spoke to me and when he did was unintelligible. He was also a little rude and bossy to his employees. He couldn't find my photos and never once did he actually say that to my face. He seemed rushed or something, or that I was bothersome. This morning I had to get the photos reprinted and I talked to a really nice guy named Dominick. He was super helpful and communicative. I'm going later today to get the shots. Thanks for redeeming the place, Dom. Maybe YOU should be a manager and not the guy last night. read more

The pharmacists are nice when I go in to pick up a script and they always have what I'm looking for. I also find it helpful that I can bring my small dog in so I can grab whatever I need and also take him for a walk. read more

Yeah, it's great that it's new, clean and large, but it would be a whole lot better if I didn't feel like I made the cashier's day miserable by virtue of showing up and buying stuff. read more

The location and hours make it convenient but the 6 people deep in line to check out is a constant complaint of mine and many others that reviewed this location. For this I gave it only 3 stars! The trade off, a great selection and friendly staff! I would have given them 5 stars if I didn't have to wait so long to check out! Pleasssssss open another register! read more

I really like this Walgreens, more-so than the other Center City locations, mainly because the staff goes way out of their way to help me, at least two people said hello and one gladly offered to help me find anything which I actually really appreciated because I don't shop at this store as often. The cashier was very friendly and cheery and I was really impressed that everyone here seems to have really excellent customer service which is something that so many stores and establishments lack these days, so service with a smile is actually really appreciated because it's such a wonderful but forgotten thing these days. I have bought some great things here! I love my sleek black and purple snakeskin umbrella which actually feels like a sexy umbrella- haha! I got an adorable birthday card for a family member today which I think he'll really enjoy, was really cute! I often get the nutrition bars and they have great chilled beverages...I'll be back :-) read more

Rude! I got yelled at by a cashier because our horribly long line was "blocking the aisle". Well guess what! Don't allow the line to get so long. May I suggest CVS two blocks over? read more

I wanted to fill my prescriptions here but after three calls, waiting five minutes each time, I decided if they can't pick up the phone, they can't have my business. read more

Had a really great experience at the photo counter today. I had a horrible experience with the photo counter at the JFK Blvd location, so it was really nice to deal with this location. I had loaded my photos online and like last time, a few turned out too closely cropped to the top of our heads. The employee explained that they can shift the section they print and happily printed new copies for us. If only it had been that easy when the same thing occurred at the other location! read more

Great addition to the neighborhood; it has everything I need. I've also only ever seen really long lines on New Years Eve. Let's see how long the cleanliness lasts. read more

This new Walgreens fills a much needed need for a drug store in the South Street/Graduate Hospital area. Its new, clean, and large. There's a pharmacy and a photo center. read more

So far, had a good experience here. The location is very convenient and the hours work for me. I've picked up regular items here and prescriptions, both without issue. Most recently, I had to drop an rx off and waited for it to be filled. They had everything in the system and had my meds ready in 15 minutes. read more

I never thought I'd be giving this store a bad review but here it is.I have been shopping here for over a year and I kept coming back because the staff was awesome-they were all friendly,the cashiers were great,the managers were always ready to help and the guys in the photo department were always very patient with me.On my last visit I was trying to get some information from the photo department and the little asian girl was very rude and didn't seem to know what she was doing.She has been consistently rude to me even when she's in other departments.The cashiers are not as friendly as they used to be.Their customer service in general (which is the thing that kept me coming back) is very bad.I hope they get some friendlier staff soon or I'll be taking my business elsewhere! read more

Convenient! I work across the street & I feel like I am in here every day. The staff is friendly & helpful. Always w/a smile & Welcome to Walgreens greeting!!! Thank you! read more

I am a fan of Walgreens...the star rating goes up and down. Mike the pharmacist is AWESOME. What a fantastic guy - he remembers my name and my husband's names as well as refills we may have forgotten. The other pharmacist, who somehow got the manager position, is HORRID - she on more than one occasion has refilled my prescriptions wrong to the point where I count my pills if she was the one who filled my prescription. I think she has no idea how to deal with customers or show an ounce of caring...there are places for a pharmacist like her, they are at large drug companies that don't interact with customers. Overall the store has a nice selection of grocery and HBC items. It is a easy option if you need something quickly that you forgot or ran out of. They even stock Chobani yogurt something I can't live without! read more

This was for several years my favorite local pharmacy before a serious problem with the pharmacy a few weeks ago. i wanted to refill a Rx for which the price varies by $100. on line. Walgreens was among the lowest prices when I first bought it. This time, up front, I explained that I did not want to spend much more than last time. They assured me that they had my records for multiple insurance coverage. I submitted my doctor's Rx for a Large tube of the cream. I paid the same price as last time. Only at home did i discover that they'd sold me a Small tube for the same price, i.e., I'd paid twice as much. They refused to take back the unopened tube, to offer any adequate recompense, or even to apologize. A polite, firm letter to headquarters with copies of relevant documents, including the doctor's specifications, has gone unacknowledged for almost a month now. Goodbye, Walgreens. read more

I waited to write this review until I gave Walgreens time to right the wrong, but it's been a month and I feel it's necessary to make consumers aware of my experience. I live rather close to this Walgreens, and it's truly my convenient neighborhood store. I used this Walgreen at least once, if not 2-3 times per week. I spoke with one of the employees a while back and asked how the parking lot was monitored over night - did they tow cars if there weren't customers in the store? I asked because there were times when it was pouring rain or I felt my safety was compromised late at night and I wanted to know if I might be able to use the lot late at night, as long as I moved the car when the store opened. I'm not sure whether she was an employee or a manager, but she confidently said, "of course, I've never heard of anyone getting towed. " I have a permit for the neighborhood, so this isn't something I planned to take advantage of on a regular basis. So, one night over the summer, someone was following me as I looked for a parking spot in the area, and it was raining, late at night. I parked in the lot and ran home. I went out 6:30 in the morning, an hour and a half before the store opened and my car was gone. I called the towing company and found out where my car was (fyi, a VERY unsafe area for anyone to go alone). I left a message for the manager at the Walgreen to call me back, just to make him/her aware that an employee indicated that this might have been okay once in a while. I did not receive a call back. I went into the store to speak with the manager. I was almost in tears by the end of the conversation. It was almost as if she accused me of lying about anyone telling me over night parking was okay, that I didn't know how to read signs (it is clearly indicated that cars will be towed, which was why I asked in the first place), and that she had more than enough neighborhood customers that it was okay that I wouldn't come back to this store. In all honesty, a gift card might have appeased me. I fully realize I shouldn't have parked there or trusted the employee that misguided me. I later sent feedback to Walgreens on their main website. This was a month ago, and I have not received any correspondence from Walgreens at all. I also have not shopped in the store. I'd rather walk 5 blocks and give my business to Rite Aid or CVS. My disappointment is no longer really about the parking, it's the aftermath. read more

Rudest pharmacy department I've ever encountered. They look past you when you're waiting in line and they are doing nothing. They actually tried for weeks to contact my doctor to refill a medication that I requested NOT to be refilled, and when they finally got my doctor to approve it and I called them to say that it wasn't necessary, they hung up on me. Seriously, why? I'm not a rude customer... read more

This pharmacy has some of the most attentive and helpful staff. I've had a couple of issues with billing my insurance and every time they have been patient and resolved the issue. They also remember and greet their customers by name; great experience, as far as a trip to a pharmacy is concerned. read more

In general, I like Walgreens, but this store is the worst! I needed help and I stood next to two employees casually talking about another employee like I wasn't even there for a minute before one looked up and asked "what" I needed. When I asked to be pointed in the direction of razor blades, she told me what aisle I needed and then went back to talking. When I walked to the aisle, I found all of the razor blades locked up. I went back to her and asked her to unlock them, and she told me someone had accidentally taken the key home. First of all, you have one key? Second, before you sent me over to the aisle where you knew the razor blades were locked up and I wouldn't be able to access them, you didn't think to tell me that? Another day I came in and needed something else that was locked up. I waited in an aisle for well over five minutes before the manager came over to help me, and when he did come over, he acted like he was annoyed. Again, he didn't have a key. Seriously? That's not my fault. I'll be walking the extra two blocks to CVS up the street from now on. read more