This pharmacy is amazing. Everyone is so helpful and they are so nice. They go above and beyond. We…read moremoved our prescriptions from another pharmacy because we were not being treated well.

It has been two weeks since my doctor sent in my prescription, and the pharmacy still hasn't…read moreordered or filled it. To make matters worse, the woman answering the phones at the front desk is extremely rude and ignores calls half the time. I understand the pharmacy is busy, but we are patients who need our medication. The lack of care here is obvious. I want to know who the managing pharmacist or store manager is because this location is being run terribly, and the front desk staff needs to be replaced. Does corporate audit this place ?

Pharmacist "Do" could care less. Very poor customer service…read more Another CVS pharmacy transferred two prescriptions. I arrived about 60 minutes after it was called in. When I arrived I waited in a longer than normal line to get service. When it was my turn I was told only one of the 2 prescriptions was filled. They had no record of the second one. The clerk transferred me to the pharmacist who searched further on the computer and found it. He said it was "lost in the system". It needed to be filled. I said ok I'll be patient. Then he said come back in 40 minutes because he was closing the pharmacy for lunch. I said I have perishables inside the car and it's 98 degrees outside. He said "I'm sorry, come back in 40 minutes." Now you would think if this was my fault or I arrived just at lunch time to have a prescription filled I could understand waiting around. But it wasn't my fault. You would think he would have taken 5 minutes to fill the lost prescription rather making me wait 40+ minutes with perishables inside the car. Very poor customer service.

I scheduled a vaccine appointment for 8:30 AM. I picked this early hour to avoid a long wait. I…read morearrived at 8:20, and promptly checked in at the counter. The tech got me checked in, got the meds out of the cooler and notified the Pharmacist, and instructed me to take a seat. While waiting only 2 people approached the counter. At 8:45 I informed the person who had checked me in, an asked how much longer. She spoke with the pharmacist in form it would be about 10 more minutes before he could do my injection. I informed that I would not continue to wait, and would get my vaccination elsewhere. They require an appointment to receive a vaccination, but then expect you to wait indefinitely after arriving early.

The people at Churn Creek Pharmacy are knowledgeable, helpful, and very efficient. I'm happy I…read moremoved my elderly mother's rx there. They take good care of her. Thanks. Linda A.

I would STRONGLY RECOMMEND NOT GETTING YOUR PRESCRIPTIONS HERE!…read more I am on PRESCRIPTION pain meds (opioids) and I have Medi-cal and Medi-cal covers all pain meds with a form that has to be filled out online by your doctor. Rite aid told me that Medi-cal will NOT COVER ANY opioid pain medication and that my meds would cost $1255.00 per month qty 180 Instead I went to Costco and at the time they did not accept Medi-cal for any persons or prescriptions so my meds were costing $65.79 per month qty 180. I believe that Rite aid is prejudiced against those having to take opioid and those on Medi-cal. They also violate hippa laws and will share your medical information with third party marketing services with out your permission! I will NEVER have any prescriptions filled at any Rite aid pharmacies in the future!

If you want your calls answered, good customer service, and your prescriptions filled on time. Go…read moreanywhere but here...I have medications I need refilled on time that are extremely important, it's been over a week and can't get ahold of anyone. These withdrawals symptoms have been fun. Also Riteaid's customer service satisfaction line is an automated sales pitch.. this is actually hard to even make up..

In a time where customer service has been on a downturn... I wanted to share my experience with an…read moreamazing lady name Tammy. She went above and beyond making me feel valued and important. She helped me through the self serve kiosk making my picture experience perfect. Really appreciate what you did for us and the genuine caring person you are. I hope your bosses see this and give you the kudos you so much deserve. Happy Mother's Day!!

My husband, with pneumonia, went into the pharmacy to pick up his prescription, after getting a…read morephone call it was ready, only to be told nope sorry don't have one for you. Refused to call the doctors office and gets upset with him when he's upset about it. Customer service, non existent. Will be finding a new pharmacy once this prescription is finally ready.

Prescription never in stock. Every other month would have lapse of weeks without medication due to…read morethis. Finally had to move to a more reliable pharmacy.

I've been going to this CVS Pharmacy for many years & they are all amazing!…read more They communicate well trying to do their best when it gets busy of course it will b backed up what pharmacy isn't?! I find them to b caring & considerate of your situation always there to answer a question with a smile! Thank you for all that you do each & everyone of you it's hard times nowadays with a lot of people getting sick I commend your hard work & dedication!

The pharmacy is so absolutely frustrating. The worst. Changing to another pharmacy. Get your s#$t…read moretogether. Take a class on customer service.

Filthy dirty store. Seriously disgusting. Also really messed up online system for making…read moreappointments for vaccines. I'm done. Won't be back.

No longer at the address. Gone. Kaput. Wish companies would…read moreremoved their listings or Yelp would periodically check.

Went to their website to have my prescriptions filled/transferred - filled out the requested forms…read moreand never heard a peep back from them. Went somewhere else to get my meds refilled. I've heard they are more responsive to direct phone calls.