I really wanted to like this place. The first time I went into this place they were almost begging…read moreme to patronize their establishment. I didn't need anything in particular on that first visit, but I looked around at their prices to see if it would be worth my while to come back. *Fast Forward * I was in desperate need of a hot comb, and I knew they closed at 8:00pm. I RUSHED to get there and arrived well before they closed & the door was locked. I looked at the sign to confirm that they actually did close at 8, and I saw that I was correct (and that I really wasn't trippin). So the guy was actually standing there at the register counting money looking at me. He shook his head as to say "NO" and I then pointed to the time on my phone & he ignored me. I was so hot! Needless to say, I WILL NOT be back!

bruh this store really got me mad asf. I came here yesterday for clip in extensions first of all…read morethey ain't even have options them joints was really ugly but i needed for a photo shoot. i got em and showed my mom and she hated them so we came back the next day which is today and these mfs really stole my money they said they can't give me my money back . Y'all i wasted $170 do y'all know how mad i am? this lady told me i can only get store credit. like girl all y'all stuff is bad and y'all makeup be moldy bruh . And the men that work here be following you thru the store thinking someone really boutta steal they bad products.

DO NOT GO HERE!!! The prices are way too high! They are ripping people off! I went in to buy some…read morebraid gel, and lip liner, a comb and maybe one or little items. The total was almost $30.

I hate having to write this because I have better things to do with my time, but unfortunately here…read moreI am. I dislike that there isn't any inclusion how can you market all your products to black woman with no black employees. You want the black dollar but don't hire any one of color. I've only had one good experience with a heavier set Hispanic woman the other 2 Spanish woman are just straight rude and dismissive I'll take my money to West Hyattsville where black woman are appreciated

The Beauty Depot is on the small side of beauty supply stores. But, it is packed to the rafters…read morewith just about everything hair, skin, and nail related. I love this place! On one prior visit, there was a hair sale going on. The curly was $1.00 per foot, but it was a minimum purchase of eight feet. Hmmm. Ok. I'm game. ....time passing... I still have five feet of that stuff left. Whew hew. Today, when I stopped by for a new satin pillow case ($3.99) (heh, just got my 'hur did'), I also found myself drawn to a pair of neon pink lurex leggings. You know, Mardi Gras is coming. In the end, I did not buy them because they didn't have my size. They are a tiny bit skittish about pictures inside so don't look for a lot of those but I will be back to this place again and again. And you should swing by, too, because I'm a fan. Oh, I'm docking a star because of the weird and difficult parking lot.

The quality of service has DEFINITELY declined, which is a shame because this used to be my go-to…read morehair store. It looks like they are replacing the old staff with people who do not speak sufficient English, know little to nothing about hair/weave, and are only interested in selling "something" to a customer, instead of helping them find exactly what they're looking for. I came in looking for good quality glue-in hair to match my highlights (which had gone from a ghastly fuchsia to a really cute 1B 33). I also wanted loose curls or loose waves, since I was going on vacation. After roaming around the store for a few minutes, I finally found someone who worked there and asked her to send someone over to assist me. She sends over this Asian woman who spoke hardly any English. Great... After much gesturing, I was able to communicate what I was looking for. She disappeared behind a set of boxes behind the counter and I thought she was looking for the hair I asked for. She was gone an unusually long time, so I walked over to see what she found for me. Turns out, homegirl was on the phone having a personal conversation. I looked at her like "Really?" and she had the nerve to smile and give me the "Hold on, I'll only be a minute" hand. No ma'am. After several more minutes of waiting for her to get off the damn phone, I finally asked the girl at the register to help me. She walked behind the counter and the Asian woman told her she helping me. I said to her, "No, you're on the phone" and told the Ethiopian lady what I needed. She was not much better. I told her the color and style I wanted, showed her my hair, and she proceeded to pull out everything I did not want. I asked for 1B 33 hair, she showed me a pack of the ugliest "33" hair I've ever seen. No 1B in it at all. And it was straight. I specifically said (several times) that I did not want straight hair. She proceeds to pull out other styles that clearly do not match my color. Finally she told me, "Well you should just get 30 or 430, because that's all we have". Wait...let me get this straight. Since your supply is inadequate and insufficient, I should just go out with my hair not matching and looking a hot mess because 'that's all you have'? Ok... The experience I had here was unacceptable. And it is not the first time the customer service has been lacking, but this has definitely been the worst. If you don't have what I need, then say so. If you need to take a call, then say so. Sistas spend way too much damn money in here to be bothered with this kind of foolishness. The customer service was the main reason I'd travel unfathomable distances to spend my money here. Those days have come to an end. They can kiss my money goodbye.

I DO NOT RECOMMEND THIS STORE…read more If you buy pantyhose, check them before you leave the store. You could waste six dollars or be sitting at event with a hole. Check the ALL SALES FINAL rule as well on your items. S..... first said I can exchange. Then they said it's no manager named S... at the store. Then S....said she works during the weekday so they don't know. Then S...says the head manager won't allow an exchange. To lose a customer over six dollars is crazy.

First time visiting this supply store and will be my last. I didn't notice until I got home of…read moretheir slick practices. Be careful on the pricing. They charge an extra dollar for Their items than indicated.

This place is HUGE and packed wall to wall with products. Wigs for days, edge control, mousse,…read morecurling irons, makeup like NYX Cosmetics, lashes, shoes, random clothes, sunglasses...they literally have a little bit of everything in here. The prices are pretty reasonable too, especially for beauty essentials and quick grab items. The only section I usually avoid is the wigs. Beauty supply store wigs are almost always overpriced for the quality, and this place is no exception. One thing though...be prepared to maneuver. The aisles can feel tight because there is SO much stuff packed into the store, and when it gets crowded, it definitely feels crowded. I honestly do not go into beauty supply stores often anymore, but this is one of the few spots where I can pretty much guarantee I'll find exactly what I need.

Wigs look a HOT mess and they asking $200-$600 for some tore up wigs look like they got them…read morestraight out party city

I had a really uncomfortable experience at this location. I was browsing when a staff member at the…read moreregister suddenly rushed over to me in an aggressive way. It felt very targeted and unnecessary. I can't say for sure what he was thinking, but it honestly felt like I was being treated suspiciously because I look younger. I understand that stores need to prevent theft, but the way it was handled made me feel embarrassed and singled out. There are ways to approach customers respectfully without making them feel accused. I left feeling uncomfortable and unwelcome, which is disappointing because I've shopped here before without issues. I hope management addresses how customers are approached, especially younger-looking shoppers. Everyone deserves to feel respected.

Always pleasant to come here. Employees know their product well and what I am looking for. Also,…read morethey're always willing to test product on you so that you can get an exact match! love this place and very satisfied when I leave.

I got a blowout the other morning for my sons wedding. My hair came out wonderfully! I was offered…read morea nice large glass of water so ensure I do not feel dehydrated while the hot air was being blown into my face. Right after my blowout, I got a nice hefty lunch at Kangnam grill next door. This location is awesome because Kangnam is so close and they both really made my sons wedding day better. I love highway joints. I really recommend this place. *To clarify: my sons wedding was not precisely at Kangnam Grill, in case there was confusion....

It was a very pleasant experience getting a haircut at this place. Teresa was very warm and easy to…read moretalk to. It was economical also and would love to visit again!

The lady at the front will shamelessly follow you around to check for stealing. Usually only…read morehappend to blck customers.

Good selection of items. Very clean place, had everything I needed plus more. Kind of felt like I…read morewas being followed around the store but that way maybe because I was picking up some bundled hair. Will return here

This use to be my go-to place for over 10 years, lately, the racism is becoming crystal clear…read more While the owner has not shown these tendencies the male relative of the owner has left no doubt. Last weekend three of us celebrating our birthday went to the Fashion and Beauty Hut (behind the Checkers on 450) to buy wigs and whatever else caught our eye. As we were trying on the wigs we were putting them back on the heads and putting the heads back on the shelf where we got them. The owner's male relative (we will call him Jr.) came over to us and told us to put the heads back and ask him for what we want. Understand the wings are not behind the counter and we are not permitted to pick them up and try them on. He then tells us we have to have wig caps on to try the wigs on. We all show him we have brand new wig caps on as we just came from another store trying on wigs. He tells us we have to buy his cap and throws wig caps onto the counter. He then tells us we were getting on his nerve and we could only try on three wigs and we have to "get out". I then tell my friends I am not spending money there. As I walk around to the front of the store to speak with the young lady that was there and Jr comes around and stands behind her laughing and making fun of the fact we were expressing the disappointment in the service. I speak with the owner and the best I could get was he is young and he will talk to him. After this outragous experience I WILL NOT be spending another dime in this store. Customers should not be treated this way at all. No exceptions or excuses.

Always very pleased with the hair care product selection.....just called about weaving thread and…read moreonce again they got it!!!!

Recently transferred my prescriptions here in haste and they were very professional and timely…read more Excited to be working with this family owned shop in the future.